Professional Development Programs
Review Questions
Course Introduction
Professional Development Programs are designed to equip students with the essential skills, knowledge, and competencies required for success in their chosen careers. These programs focus on personal and professional growth through modules that cover effective communication, leadership, teamwork, critical thinking, and ethics in the workplace. Students engage in workshops, seminars, case studies, and interactive activities aimed at enhancing their employability, adaptability, and lifelong learning. Beyond skill-building, the course fosters self-awareness and goal-setting, empowering students to take proactive steps in managing their career paths and responding to the evolving demands of the professional world.
Recommended Textbook
Human Resource Development 6th Edition by
Jon M. Werner
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15 Chapters
873 Verified Questions
873 Flashcards
Source URL: https://quizplus.com/study-set/2119
Page 2
Chapter 1: Introduction to Human Resource Development
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The Human Relations movement began as an 'anti-factory' movement due to poor working conditions in many factories.
A)True
B)False
Answer: True
Q2) The definition of Human Resource Development includes training for both past and present job skills.
A)True
B)False
Answer: False
Q3) In the 1980's ASTD's focus looked strongly at
A) The strategic role of HRD
B) Performance Improvement programs
C) High performing work systems
D) All of the above
Answer: D
Q4) HRD functions are now involved coaching and problem solving.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Influences on Employee Behavior
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) A major focus of most HRD interventions is to change employee behavior.
A)True
B)False
Answer: True
Q2) Internal forces that impact employee behavior:
A) Organizational culture
B) Performance expectations
C) Job design
D) All of the above impact employee behavior
Answer: D
Q3) In expectancy theory,the importance that an individual places upon a particular outcome is called a(n):
A) instrumentality
B) valence
C) expectancy
D) extrinsic motivation
Answer: B
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Page 4
Chapter 3: Learning and HRD
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Component task achievement means that each task must be fully completed before the entire task is performed correctly.
A)True
B)False
Answer: True
Q2) Trainability is influenced by all of the following factors: motivation,ability and your level of education:
A)True
B)False
Answer: False
Q3) Research has shown that:
A) Only active practice can help learning
B) Mental practice is not does not help learning
C) Mental practice is effective for both cognitive an physical tasks
D) Practice simply does not help learning
Answer: C
Q4) ATI is the attitude treatment interaction theory
A)True
B)False
Answer: False
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Chapter 4: Assessing HRD Needs
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56 Flashcards
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Sample Questions
Q1) Supervisors and job incumbents evaluate a task list in terms of its importance and time spent performing it in which method of task identification?
A) Critical incident
B) Time sampling
C) Job inventory questionnaire
D) Stimulus-response-feedback
Q2) The organizational climate has little to do with the success of an HRD program.
A)True
B)False
Q3) A task analysis asks the question: What must be done to perform the job effectively.
A)True
B)False
Q4) There are several data sources recommended for strategic/organizational needs analysis.Which of the following is (are)NOT one of the recommended sources?
A) organizational goals and objectives
B) skills inventory
C) exit interviews
D) performance appraisals
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Chapter 5: Designing Effective HRD Programs
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55 Flashcards
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Sample Questions
Q1) What is true about training manuals?
A) They provide a hands-on approach to the subject
B) They provide a broad of the subject
C) They are difficult for the organization to reproduce
D) They are never used in real training programs
Q2) Having employees attend training after their normal work day is a very good idea.
A)True
B)False
Q3) According to Mager and the text a good objective would be:
A) Discuss principles and techniques of computer programming
B) Write a program to calculate arithmetic means using Cobol
C) Illustrate principles and techniques of computer programming
D) Understand how a computer works
Q4) According to your text,the most common training method used today is:
A) videotapes
B) Instructor-led classroom programs
C) case studies
D) outdoor-experiential programs
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Chapter 6: Implementing HRD Programs
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The question "Can you tell me about your most recent experience in a positive customer situation?" is an example of a:
A) a direct question
B) a reflective question
C) an open-ended question
D) a situational question
Q2) Behavior modeling does not include:
A) Observing a model of performance
B) Discussing the model
C) Practicing the behavior
D) Listening to a lecture on how to do something
Q3) Discussion is a form of classroom training.
A)True
B)False
Q4) When deciding which training method to use it is useful to consider the current level of expertise of the trainees?
A)True
B)False
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Chapter 7: Evaluating HRD Programs
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Sample Questions
Q1) Which of the following is NOT an issue to consider when determining which data collection method to use in HRD evaluation?
A) reliability
B) validity
C) provability
D) practicality
Q2) To control costs while increasing statistical power Yang et.al.recommend
A) Training more people
B) Placing more people in the control group
C) Faking your results
D) None of the above
Q3) Maturation refers to:
A) Gaining job experience
B) The effect of a pretest on a posttest score
C) Differential loss of respondents from various groups
D) Using different procedures to select individuals for experimental and control groups
Q4) A control group is a group of people of the same age as the trainees.
A)True
B)False
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Chapter 8: Employee Socialization and Orientation
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50 Flashcards
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Sample Questions
Q1) Role overload occurs when the employee does not have enough work to do.
A)True
B)False
Q2) In your text,the process of adjusting to a new organization is called:
A) organizational adjustment
B) organizational socialization
C) corporate learning
D) company adjustment time
Q3) Self selection means that job seekers are eliminated from the applicant pool by HR specialists called 'self selectors'.
A)True
B)False
Q4) The last stage of socialization is:
A) Encounter
B) Anticipatory
C) Mature
D) Change and acquisition
Q5) Realistic job previews tend to increase job satisfaction.
A)True
B)False
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Chapter 9: Skills and Technical Training
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Sample Questions
Q1) Technical training would include training in operating a computer driven machine?
A)True
B)False
Q2) Which of the following is considered a basic employee skill?
A) Windows 98
B) reading
C) simple machine operation
D) driving a car
Q3) Joint training programs involve the company and
A) The Federal Government
B) The IRS
C) A labor union
D) A University
Q4) Learning in apprenticeship programs is based on competency levels and not on time requirements.
A)True
B)False
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Chapter 10: Coaching and Performance Management
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Sample Questions
Q1) Performance goals are most likely to be met if the employees do not participate in the final discussion.
A)True
B)False
Q2) The interpersonal skills needed for coaching include planning.
A)True
B)False
Q3) It is very important to set specific goals to achieve improved performance.
A)True
B)False
Q4) Performance goals are most likely to be met if the employee:
A) Participates in the final discussion
B) Is given a copy of the final decision of the supervisor
C) Is told what took place by HRD
D) Does not get involved in the process
Q5) Action to improve performance should:
A) Be mandated by the supervisor
B) Left up to HRD
C) Be mutually agreed to by supervisor and employee
D) Be solely up to the employee
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Chapter 11: Employee Counseling and Wellness Services
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59 Verified Questions
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Sample Questions
Q1) Health promotion programs (HPPs)include all of the following EXCEPT:
A) exercise programs
B) smoking cessation programs
C) assertiveness training programs
D) nutrition and weight control programs
Q2) Reasonable accommodation for substance abuse generally is interpreted to mean that abusers can be fired immediately upon uncovering their abuse problem.
A)True
B)False
Q3) Gambling is:
A) lots of fun - especially on weekends
B) addictive to between 2 and 8 million Americans
C) only a problem in Las Vegas and Atlantic City
D) illegal in most states
Q4) After the baby boom the birthrate in the US declined.
A)True
B)False
Q5) Stress is easy to define and identify?
A)True
B)False
Page 13
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Chapter 12: Career Management and Development
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Sample Questions
Q1) In the 'new' employment relationship described in your text employment is BEST viewed as an exchange relationship for mutual benefit
A)True
B)False
Q2) Job rotation involves assigning employees to a series of jobs in different:
A) States
B) Functional areas of the organization
C) Company divisions
D) Countries
Q3) According to Levinson the early adulthood stage occurs at ages:
A) 17-45
B) 45-60
C) 0-5
D) 5-15
Q4) The systems view of career management includes all of the following except:
A) The people system
B) The job market system
C) The organizational system
D) The management and information system
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Chapter 13: Management Development
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Sample Questions
Q1) Which of the following is not a guiding principle for making strategic links according to Seibert and colleagues?
A) HRD should focus on itself, not its customer
B) Put job experiences before classroom activities
C) Be opportunistic
D) Support experience based learning
Q2) When globalizing organizations 4 types of managers are needed.These types include all of the following except:
A) Business managers
B) Production managers
C) Country managers
D) Functional managers
Q3) Which type of manager plays the role of strategist for the organization,coordinator of transactions across national borders and architect for asset configuration?
A) business manager
B) country manager
C) inter-continental manager
D) corporate manager
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15
Chapter 14: Organization Development and Change
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Sample Questions
Q1) The model of planned changed (by Porras and Silvers)distinguishes two sets of target variables: vision variables and work setting variables.
A)True
B)False
Q2) A learning organization focuses on:
A) Education
B) Continuous learning by everyone
C) Lots of training programs
D) Having a good corporate library
Q3) The change agent needs a knowledge of OD theories.
A)True
B)False
Q4) An external change agent's role should be determined by the:
A) President
B) Change manager
C) Union leader
D) HR Manager
Q5) Survey feedback is simply interviewing a lot of people about their jobs.
A)True
B)False
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Chapter 15: HRD and Diversity: Diversity Training and Beyond
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The glass ceiling is:
A) barriers to women and minorities entering top management positions
B) a planned way companies keep women and minorities out of top management
C) the fancy ceiling in the executive wing of an office building
D) usually part of the company policy manual
Q2) In 2009 the US foreign born population exceeded 12 percent of the population..
A)True
B)False
Q3) Women and minorities are::
A) Not being hired by US companies
B) Being hired but not promoted as quickly to upper management positions
C) Being promoted very quickly to upper management positions
D) Women are promoted very rapidly, but minorities are not being promoted as quickly
Q4) Treatment discrimination means:
A) Not making jobs available to minorities
B) Not having an affirmative action plan
C) Not promoting white males
D) Not training women for upper level jobs
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