Production and Operations Management
Question Bank
Course Introduction
Production and Operations Management focuses on the planning, coordination, and control of the processes that transform inputs into valuable goods and services within organizations. This course introduces students to key concepts such as process analysis, capacity planning, inventory management, quality control, supply chain management, and lean production systems. Emphasizing both manufacturing and service industries, the course explores how effective operations strategies contribute to competitive advantage. Students will gain practical insight into the tools and methodologies used to optimize productivity, reduce costs, ensure high-quality output, and respond efficiently to market demands.
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16 Chapters
2561 Verified Questions 2561 Flashcards
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Chapter 1: Managing Your Legal Affairs
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127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/48802
Sample Questions
Q1) Complaints made to the provincial law society regarding a lawyer's conduct may result in a hearing.This hearing
A)results in compensation being paid to the client who made the complaint.
B)involves the testimony of witnesses and the entering of other evidence.
C)is held in the absence of legal counsel.
D)is held before a superior court judge.
E)can result in a finding of misconduct,although the law society does not have the power to impose penalties.
Answer: B
Q2) When someone refers you to a particular lawyer,you should
A)retain the lawyer regardless of who gave you the referral.
B)gauge the referral on the basis of the level of trust you have for the person making the referral.
C)retain the lawyer regardless of their area of practice.
D)ensure the referral is from a family member rather than a mere friend.
E)ignore the referral as irrelevant.
Answer: B
Q3) Distinguish between law and ethics.
Answer: Law tells us what we must do,while ethics tells us what we should do.
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Page 3
Chapter 2: Introduction to the Legal System
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162 Verified Questions
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Sample Questions
Q1) Which of the following will override a particular province's common-law rule as articulated by a trial-court judge of the highest trial level court in the province?
A)A contrary subsequent ruling by the Court of Appeal of the province
B)A new provincial statute to the contrary in another province
C)A contrary ruling by a small claims court judge
D)A similar subsequent ruling by a trial-court judge in another province
E)A contrary ruling by an appeal court judge in another province
Answer: A
Q2) Which of the following is correct with respect to the definition of law?
A)Law defined in moral terms is a reflection of legal positivism.
B)Law defined in terms of authority is a reflection of legal realism.
C)Law defined in practical terms as to what the court will do is a reflection of legal positivism.
D)Law defined in terms of morality is a reflection of natural law theory.
E)Law defined in terms of authority is a reflection of natural law theory.
Answer: D
Q3) What is the significance of the Constitution Act,1867?
Answer: It created the Dominion of Canada and,for our purposes today,it divides powers between the federal and provincial governments.
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Page 4
Chapter 3: The Resolution of Disputes: The Courts and Alternatives to Litigation
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221 Verified Questions
221 Flashcards
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Sample Questions
Q1) The pre-trial process is often criticized as causing long delays.Explain why it is necessary.
Answer: Delays are caused by these procedural steps.The procedural steps are there to encourage the parties to settle,and it is the delay that facilitates the parties settling most of their disputes before they ever get to trial.
Q2) Indicate under what circumstances the public can be excluded from our courtrooms.
Answer: When children are involved or in rare circumstances where the security of the nation is threatened,the court will hold an "in camera hearing" or simply prohibit publication of the evidence.This can be done in circumstances where to publish some evidence might prejudice another procedure.The ban on publication does not prohibit the public from attending,and so this method of control is more common.
Q3) Explain the function and jurisdiction of the Federal Court.
Answer: The Federal Court deals with matters that fall into the federal sphere of power under the Constitution Act,1867.
Q4) Name the Federal Courts.
Answer: Supreme Court of Canada,Federal Court,Federal Court of Appeal,and Tax Court.
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Chapter 4: Intentional Torts and Torts Impacting Business
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152 Verified Questions
152 Flashcards
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Sample Questions
Q1) Clark was at Computerheaven Ltd.and asked for a box of the highest grade computer paper.Don,the employee,went to the back to get it,but he didn't know which was the best grade of paper out of the five choices available.He took out a box of paper called "superstuff" and told Clark that was the highest grade paper,even though he wasn't sure it was.Clark bought it.On the way out,Clark,a successful freelance computer programmer for the last five years,asked Don some questions about a new laser printer on display.Don started giving Clark his sales pitch,and Clark said with a smile,"I don't think you know what you're talking about." Don flushed and yelled,"You go to %^&%.You call yourself a programmer and you don't know anything about programming.You're a first class fraud!" A client of Clark's overheard this conversation.Clark called Don a "jerk" and left to go.As he was walking out the door,Don threw a hard disk at Clark and hit him in the back of the head.Considering the legal meaning of the following,indicate which of the following would be successful based on these facts.
A)An action against Computerheaven Ltd.for the tort of defamation
B)An action against Clark for the tort of negligence
C)An action for the tort of nuisance
D)An action against Computerheaven Ltd.for the tort of battery
E)An action against Computerheaven Ltd.for the tort of trespass
Q2) Outline the elements required for a breach of confidence.
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Page 6
Chapter 5: Negligence,Professional Liability,and Insurance
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156 Verified Questions
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Sample Questions
Q1) Indicate why the Donoghue v.Stevenson case (the snail in the ginger beer bottle)was so important in the development of negligence law.
Q2) In Canada,under what circumstances will the owner of property be held strictly liable for his conduct?
Q3) Distinguish between a fidelity bond and a surety bond.
Q4) Distinguish between a licensee,an invitee,and a trespasser.
Q5) Explain what is meant by an insurable interest.
Q6) In which of the following cases is a legal duty not owed?
A)A person undertakes to rescue someone in danger
B)It would be apparent to a prudent person that the conduct was likely to cause injury
C)A person making a misstatement knew that it would be relied on by a member of a group
D)A visitor comes on your property
E)A person sees another in desperate need of assistance
Q7) Strict liability means that liability can be established even when there is no fault.
A)True
B)False
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Chapter 6: The Elements of a Contract: Consensus and Consideration
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184 Verified Questions
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Sample Questions
Q1) When the parties agree to pay the "market value" of an item,or when some other objective method or formula for pricing a product at some time in the future is used,the consideration is calculable and is thus sufficiently specific to be binding.
A)True
B)False
Q2) Joe sends Sanjay an offer via email from his Toronto office.The offer contains a provision indicating the offer expires at 5:00 p.m.Toronto time.Sanjay,who lives in Vancouver,replies accepting Joe's offer at 4:00 p.m.Vancouver time.Joe received Sanjay's email acceptance at 9:00 a.m.the next day.Which of the following statements is true? (Note the three hour time difference between Toronto and Vancouver)
A)Joe and Sanjay had a binding contract,since Sanjay had accepted by 4:00 p.m.Vancouver time.
B)Once Sanjay had sent his email,a binding contract had been formed,regardless of what time Joe had received the email.
C)Joe's offer had expired.
D)The contract became binding once Joe had made the offer.
E)A binding contract was formed once Joe opened Sanjay's email acceptance the next day.
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Chapter 7: The Elements of a Contract: Capacity, Legality, and Intention
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162 Verified Questions
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Sample Questions
Q1) A husband started a small business and agreed to pay his wife $1700 a month for her bookkeeping services.This was primarily a method of income-splitting for tax purposes.Unfortunately,the business was not as successful as they had imagined,and the husband couldn't afford to pay his wife that much money from the business.The marriage went sour,and after separation,the wife brought an action against the husband demanding back pay for the last 11 months,as well as compensation for loss of future earnings.Explain what defence the husband could best raise in these circumstances.
Q2) "The purpose of contract law is to give effect to the reasonable expectations of the parties to a contract." Discuss this observation in terms of the five elements that are required for the creation of a legally binding contract.
Q3) A signature equivalent for electronic documents might be a password or some other form of encryption.
A)True
B)False
Q4) "If an infant can't be sued in contract because of his age,the adult can often sue in tort instead,thus avoiding the protection given to the infant in a contract law." Discuss the accuracy of this statement.
Q5) What is the age of majority in your province?
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Chapter 8: Factors Affecting the Contractual Relationship
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Sample Questions
Q1) Misunderstanding occurs when each party has a different understanding of the terms of the agreement,in which case the courts apply a reasonable interpretation of the contract.
A)True
B)False
Q2) Where one person transfers his rights to benefits under a contractual relationship to a third party,this is an example of ________.
Q3) Sam agreed to buy property from Joe to build a store of a certain design.Joe,the vendor,was aware of the design and knew that an easement across the back of the property would prevent such a building being erected,but said nothing.Sam purchased the property,later discovered the easement,and learned that Joe knew about it.He sued for misrepresentation.Discuss the likely outcome.
Q4) Correction by the court of the wording of a mistake in the contract is known as ________.
Q5) Explain what is meant by a "trust."
Q6) What is the significance of determining that the misrepresentation was negligent rather than innocent?
Q7) Explain why agency is not really an exception to the privity rule.
Q8) Outline the restrictions on the ability of a person to claim non est factum.
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Chapter 9: The End of the Contractual Relationship
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173 Verified Questions
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Sample Questions
Q1) Explain the principle of mitigation in contract law.
Q2) If a supplier failed to honour a contract to supply parts to Mr.Matheson and the court finds the supplier in breach of contract,which of the following would be incorrect with respect to how the court determines the amount of money to award to Matheson?
A)Liquidated damages must be an honest attempt by the parties to pre-estimate damages.
B)The victim of the breach must take all reasonable steps to keep those damages as low as possible.
C)The supplier would not be responsible for any unusual losses lost by Mr.Matheson because of some special use not told to the supplier.
D)If a deposit is involved,the damages will be restricted to that deposit.
E)The supplier is responsible for all damages suffered by Matheson.
Q3) Complications can give rise to frustration of contract.When these complications are avoidable,the court will not likely make a finding of frustration of contract.Comment on what a prudent businessperson could do to minimize the risk.
Q4) What is the three-part test for determining if novation has occurred?
Q5) Explain what is meant by quantum meruit.
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Chapter 10: Agency and Partnership
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Sample Questions
Q1) Which of the following is correct with respect to sole proprietorships?
A)The sole proprietorship is a separate legal entity.
B)The sole proprietor has unlimited liability.
C)The sole proprietor has limited liability.
D)Sole proprietorship exists where two or more people carry on business together with a view towards profits.
E)A sole proprietorship must be incorporated.
Q2) Discuss the problem of liability with respect to partnership and how this difficulty can be overcome if partnership is chosen as the method of carrying on business.
Q3) An agent owes a fiduciary duty to act in the best interests of the principal and the third party.
A)True
B)False
Q4) Discuss the extent of an agent's authority to bind a principal in dealings with a third party.
Q5) When the partners fail to register their partnership,they can neither sue nor be sued.
A)True
B)False
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Chapter 11: Corporations
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Sample Questions
Q1) Joe is an environmental activist and he acquired shares in Big Forestry Ltd.(a forestry corporation),only for the purpose of undermining Big Forestry Ltd.by speaking against their practices at annual shareholders' meetings and getting access to confidential information.Joe spoke against Big Forestry Ltd.at every opportunity.Explain his legal obligations to the corporation under these circumstances.
Q2) Who is the party responsible for ensuring that financial statements for an organization are properly done?
Q3) Indicate three advantages to incorporation.
Q4) Preferred shareholders usually get preference when dividends are declared but no vote.
A)True
B)False
Q5) What is typically the most expensive form of business organization to create and maintain?
Q6) Explain the concept of a promoter.
Q7) Explain under what circumstances a shareholder's right to dissent arises.
Q8) Under what circumstances will preferred shareholders of a corporation be allowed to vote?
Q9) What is meant by the term "prospectus"?
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Chapter 12: Employment
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Sample Questions
Q1) There is a constitutional right to belong to a union,to strike,and to bargain collectively.
A)True
B)False
Q2) Distinguish between a strike and a lockout.
Q3) Distinguish between the terms bargaining agent and bargaining unit.
Q4) Both employers and employees pay employment insurance premiums.
A)True
B)False
Q5) Discuss the termination of employees and the notice to which they are entitled.
Q6) The process by which a third party imposes a solution to a dispute on the employer and union is called
A)binding arbitration.
B)certification.
C)conciliation.
D)job action.
E)mediation.
Q7) Picketing by striking employees not just of their own workplace but also of other locations where the employer carries on business is known as ________.
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Chapter 13: Intellectual Property
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Sample Questions
Q1) A person can only bring a passing-off action where there is no registered trademark involved.
A)True
B)False
Q2) Joe worked for Harry's Fine Toys for a period of six years.In September,he left Harry's Fine Toys and went to Sam's Toy Shop,a competitor,and disclosed Harry's Christmas line of toys.What could Harry do under these circumstances?
Q3) Under the Copyright Act,what does the remedy of statutory damages entail?
Q4) Explain the nature of "fair dealing."
Q5) Which of the following is the correct definition of a chattel?
A)A chattel is a name used to describe the land registration system in place in the Western provinces.
B)Chattel is an intangible form of personal property,such as a debt or claim.
C)Chattel refers to intellectual property such as patents and copyrights.
D)Chattel is the term used to describe tangible personal property or movables.
E)The term chattel is a broad term used to describe any kind of property interest.
Q6) What is an interlocutory injunction?
Q7) How long is protection given under the Copyright Act?
Page 15
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Chapter 14: Real and Personal Property and Protection of the Environment
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131 Verified Questions
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Sample Questions
Q1) Real property refers to land only.
A)True
B)False
Q2) Distinguish between a tenancy in common and a joint tenancy.
Q3) With regard to interests in land,which one of the following statements is true?
A)An easement in land is characterized by giving the owner of the estate exclusive possession of that property for some time.
B)The interest in land referred to as the "life estate" is not outright ownership but is the greatest "bundle" of rights in relation to that land that the owner can have.
C)If the fee simple is conveyed to "Mr.Bill and Mr.Phaster" without indicating the nature of their co-ownership,they take the land as joint tenants.
D)If a joint tenant severs the joint tenancy,he can then will his interest in the land to whomever he chooses,and on his death the person named will take his interest.
E)A joint tenant can sever the joint tenancy by bequeathing in his will his interest in the property to a third person.
Q4) Explain what is meant by a person obtaining a right of way by prescription.
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Page 16
Chapter 15: Priority of Creditors
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Sample Questions
Q1) Amy Carr looked at a 2016 Ford being sold by a private party who told Carr that the car was free and clear of all encumbrances.Carr had the Ford inspected by Automobile Association,which reported it to be in good condition.Carr bought the Ford for $8000.Two months later,the car was seized by a bank that had properly perfected and attached its security interest.On these facts,which of the following is true?
A)Carr would be able to keep the Ford because the seller had represented that the Ford was free and clear of encumbrances.
B)Carr would be able to keep the Ford because she was an innocent purchaser without notice of any lien or charge.
C)The bank would get the Ford because it had title to it as security,and it could claim its right to title whether it perfected and attached the security interest or not.
D)The bank would get the Ford because it properly perfected and attached its security interest.
E)Carr will lose the car and has no recourse against anyone.
Q2) Explain the purpose of the Fraudulent Preferences Act (name will vary from province to province).
Q3) Why is the distinction between a guarantee and an indemnity important?
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Chapter 16: Sales and Consumer Protection
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Sample Questions
Q1) Explain the rights conveyed in an "unpaid seller's lien."
Q2) If the contract doesn't say who bears the loss if an item is lost or stolen,the Sale of Goods Act says risk goes with title.If the contract doesn't say when the title will pass,the Sale of Goods Act implies when it will pass.In which of the following will the statute imply that title will pass to the buyer at the time of the contract?
A)George calls a store and asks them to deliver the table advertised in its catalogue.The store agrees,takes his credit card number,and promises to deliver it on Friday.
B)Maureen contracts for Ms.Roberts' next year's pumpkin crop.
C)Agro Ltd.buys all the chemicals contained in the container marked "A" but the price has to be ascertained by measuring the number of litres in the container.
D)Azar goes into a store specializing in old woodworking tools.He chooses a $1000 tooling machine.The contract provides that it will be delivered to his workshop the next morning and he will pay for it in one month.
E)While at Sears,Preston decides to buy the style of sofa he sees on display.He pays cash and the store arranges to have one like it,covered in the material he selects,delivered directly to him from the factory.
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