Production and Operations Analysis Exam Review
Course Introduction
Production and Operations Analysis is a course that explores the fundamental concepts, models, and quantitative techniques used to manage and optimize the production and operations functions of organizations. It covers topics such as process design, capacity planning, inventory management, quality control, scheduling, supply chain coordination, and project management. Students learn to analyze and improve processes, use data-driven approaches to decision making, and apply mathematical and analytical tools to solve real-world operational challenges. The course emphasizes the integration of operations strategies with overall business objectives to enhance efficiency, productivity, and competitiveness in manufacturing and service environments.
Recommended Textbook
Operations and Supply Chain Management for MBAs 6th Edition by Jack R. Meredith
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10 Chapters
435 Verified Questions
435 Flashcards
Source URL: https://quizplus.com/study-set/1877 Page 2
Chapter 1: Operations and Supply Chain Strategy for Competitiveness
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/37507
Sample Questions
Q1) What generally causes disruptions to the supply chain?
Answer: Disruptions to the supply chain are generally either the result of nature (natural disasters such as earthquakes,blizzards,floods,hurricanes)or human behavior (terrorist strikes,glitches in technology,workers going on strike).
Q2) What is an organization's business strategy?
Answer: A set of objectives,plans,and policies for the organization to compete successfully in its markets.
Q3) A renovation activity is any physical entity accompanying a transformation that adds value.
A)True
B)False
Answer: False
Q4) Pick any industry with which you are familiar.Name the industry and list its major operations inputs.
Answer: Answers will vary depending on the student.An example would be a coffee shop.The inputs would include coffee beans,water,labor,equipment,and facilities.
Q5) What type of activities make up supply chain management?
Answer: Purchasing or procurement,shipping,and distribution.
Page 3
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Chapter 2: Executing Strategy: Project Management
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) What three outcomes must a project manager determine when scheduling a project with uncertain activity times and the significance of each?
Answer: The project manage must develop three estimates,optimistic time,pessimistic time,and most likely time.The optimistic time is the expected time to complete under ideal conditions and would only take less time than this one percent of the time.The pessimist time is the time the project would take under the worst-case scenario;again only a one percent chance it would take longer than this time.The most likely time is the project manager's best estimate to how long the project will actually take.
Q2) Why is a project portfolio a better approach to a project than the ROI approach?
Answer: Because a project portfolio is more diversified and looks at more aspects than just the projects rate of return (ROI).Projects that use a portfolio are more successful,cover a broader range of concerns,and are completed in a more timely manner and come in on budget.Projects too concerned with ROI end up with more incomplete projects that need to be either completed after the due date,or become an ongoing problem.
Q3) Both PERT and CPM are based on variations of the __________ chart?
Answer: Gantt
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Chapter 3: Process Planning
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/37509
Sample Questions
Q1) Balancing a production line includes the following tasks,except:
A)Finding a cycle time in which each workstation can complete its tasks
B)Take into account precedence relationships among tasks
C)Identify the task with the longest operation time
D)Calculate the number of workstations that completes the job in the minimum amount of time
E)None of the above
Answer: D
Q2) Which of the following is not a basic form of transformation systems?
A)Job shop
B)Flow shop
C)Continuous transformation process
D)All of the above are basic forms of transformation systems
Answer: D
Q3) Which of the following has the lowest fixed costs?
A)Job shop
B)Flow shop
C)Continuous transformation process
D)Cellular production
Answer: A
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Chapter 4: Capacity and Scheduling
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The learning curve is the ability programmed in robots to increase their productive capacity through learning.
A)True
B)False
Q2) The cycle time of the process is the reciprocal of the output rate.
A)True
B)False
Q3) In a plant where production is mostly machine automated,can managers expect more efficient production as a result of a learning curve? Why or why not?
Q4) Learning curve effect is
A)The ability to increase a machine's productive capacity through usage
B)The ability to improve a process capacity through the usage of a machine
C)The human ability to adjust their productive capacity through learning
D)The human ability to increase their productive capacity through learning
Q5) What is an example of a service organization measuring capacity based on inputs rather than outputs?
Q6) Describe a real world example of short-term capacity,and a way that management would handle such a situation.
Q7) What makes services more difficult to plan for in comparison to manufacturing?
Page 6
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Chapter 5: Supply Chain Planning and Analytics
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/37511
Sample Questions
Q1) A negative MAD indicates a forecast that is too low.
A)True
B)False
Q2) Which of the following is not a common pitfall of using regression to forecast?
A)Making predictions outside the range of data used to develop the model
B)Overly generalizing a regression model
C)Assuming a cause-and-effect relationship based on the model
D)Using a model with a negative slope coefficient
E)All of the above are common pitfalls
Q3) Briefly discuss the assumptions of regression analysis.
Q4) What does bias tell about the accuracy of a forecasting model?
Q5) Describe the relationship between alpha and the variability of demand when forecasting using exponential smoothing.
Q6) In aggregate planning,when the same amount of output is produced each period,it is called what?
A)Flat production
B)Constant production
C)Level production
D)Chase production
E)None of the above
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Chapter 6: Supply Chain Management
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/37512
Sample Questions
Q1) Intranets are private networks to allow the organization to securely interact with external parties.
A)True
B)False
Q2) What term describes the execution of business transactions in a paperless environment,primarily through the Internet?
A)E-business
B)Electronic data interchange
C)Electronic commerce
D)Bar coding
Q3) Boeing produces passenger aircraft as well as military jets,but not everything delivered is made by them.B/E Aerospace,Recaro,or Zodiac Aerospace makes the seats that passengers sit in.Boeing requires these suppliers to pre-assemble the seats for quick installation in the aircraft during construction.What actions can the seat manufacturers do to reduce costs that can be passed on to Boeing?
Q4) What is the focus of the supply chain strategy in situations where the goods are basic commodities?
Q5) In a typical organization,how much cost does the supply chain represent?
Q6) Inventories are usually classified into four forms.What are they?
Page 8
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Chapter 7: the Economic Order Quantity Model
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8 Verified Questions
8 Flashcards
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Sample Questions
Q1) With the basic EOQ model,we want stock replenishment to arrive exactly when the inventory drops to zero.
A)True
B)False
Q2) At the optimal order quantity,total annual holding cost will equal total annual order cost.
A)True
B)False
Q3) At the economic order quantity,what is the relationship between annual holding cost and annual order cost?
A)Annual holding cost is less than annual order cost
B)Annual holding cost equals annual order cost
C)Annual holding cost is greater than annual order cost
D)There is no relationship
E)It depends on annual demand
Q4) To what type of inventory does the EOQ model apply?
Q5) What are the advantages of implementing the EOQ model?
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Page 9
Chapter 8: Monitoring and Controlling the Processes
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/37513
Sample Questions
Q1) FMEA stands for:
A)Fail safe Mode and Effectuation Analysis
B)Failure in Massive Effects Analysis
C)Failure Mode in Eviction Analytics
D)Failure Mode and Effect Analysis
Q2) Which of the following is not a problem commonly found when monitoring?
A)Organizations collect data that are easily gathered
B)Gathered data are not the most important to reach the organization's goals
C)There is an undue emphasis on measuring objective output performance
D)Inputs measurements are used as a proxy for output completion
Q3) In services,a product defect is analogous to a defecting customer-a customer who takes their business elsewhere.
A)True
B)False
Q4) Measuring _________ _________ is analogous to product defects in service quality.
Q5) Wheelwright and Hayes (1985)suggest that organizations can progress through four stages of effectiveness in terms of the role their operations play in supporting and achieving the overall strategic objectives of a business's production system.Briefly list these stages.
Page 10
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Chapter 9: Process Improvement: Six Sigma
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/37514
Sample Questions
Q1) What must be done in the control phase of Six Sigma?
Q2) What must be done in the define phase of Six Sigma?
Q3) Defects per million opportunities (DPMO)and process sigma are the most important tools for the measure phase of Six Sigma.
A)True
B)False
Q4) Design of experiments (DOE)includes Taguchi methods.
A)True
B)False
Q5) Which of the following is false about quality function deployment (QFD)?
A)It is a powerful tool to translate customer requirements into process capabilities
B)It utilizes a series of tables to maintain links between the data collected and the final process activities
C)Because of their shape,the tables are often referred to as "houses of quality"
D)Technical requirements are the basic input for the process deployment matrix
Q6) Benchmarking is another name for QFD (quality function deployment).
A)True
B)False
Q7) What is the quality function deployment?
Page 11
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Chapter 10: Process Improvement: Lean
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/37515
Sample Questions
Q1) In traditional approaches to production,preventive maintenance is also common.
A)True
B)False
Q2) If your processing plant were put under a tight deadline,using the Theory of Constraints,would it be more efficient to use a transfer batch smaller or larger than the current process batch in order to reduce batch flow times? Explain your answer.
Q3) The goal of single minute exchange of die is to reduce setup times to less than 10 minutes.
A)True
B)False
Q4) The step in the 5S approach in which standardized procedures for maintaining an orderly work environment are developed and implemented is:
A)Sort
B)Straighten (Set in order)
C)Scrub (Shine)
D)Systemize
Q5) The Japanese work systems tend to be based on three primary tenants.What are they?
Q6) Briefly describe the ten guidelines of the theory of constraints.
Page 12
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