Principles of Management Test Preparation
Course Introduction
Principles of Management introduces students to the fundamental concepts and functions of management within organizations. The course explores core topics such as planning, organizing, leading, and controlling, emphasizing the roles and skills required of effective managers. It examines management theories, organizational structure, decision-making processes, leadership styles, motivation, teamwork, and contemporary challenges in the business environment. Through real-world examples and case studies, students gain a comprehensive understanding of how managers achieve organizational goals and adapt to change, preparing them for leadership roles in various industries.
Recommended Textbook
Building Management Skills An Action First Approach 1st Edition by Richard L. Daft
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17 Chapters
1078 Verified Questions
1078 Flashcards
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Page 2
Chapter 1: Introduction
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) What does the executive function include for the entire system?
A) direction
B) organization,
C) coordination.
D) all of these
Answer: D
Q2) Managers who want to advance their careers pay attention to developing ____.
A) soft skills
B) hard skills
C) technical skills
D) industry trends
Answer: A
Q3) "Be friendly, be liked", a network builder, and initiates changes for better performance all describe ____.
A) expectations based on non-management job
B) reality of the manager's job
C) a specialists job
D) none of these
Answer: B
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Page 3
Chapter 2: Your Manager Strengths and Weaknesses
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) Managers who are low on _____ may be easily hurt by criticism.
A) objectivity
B) emotional control
C) Focus
D) self-confidence
Answer: B
Q2) Which of the following criteria would be included in a person's signature strength?
A) sense of ownership of the strength
B) rapid learning curve when using the strength
C) feeling of excitement about the strength
D) all of these
Answer: D
Q3) Aware of own feelings, believes in self, and welcomes criticisms describes which emotional intelligence category?
A) self-awareness
B) social awareness
C) self-management
D) relationship management
Answer: A
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Page 4
Chapter 3: Learning About Yourself
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) According to Herrmann's Whole Brain Model, which quadrant deals with planning, organizing facts and reviewing details?
A) Quadrant A
B) Quadrant B
C) Quadrant C
D) Quadrant D
Answer: B
Q2) The ____ provides a way of measuring differences among individuals in their psychological preferences for how they interact with others and perceive the world.
A) Johari Window
B) Big 5 Model
C) MITB
D) MBTI
Answer: D
Q3) Abraham Maslow refers to the mastery of any skill as conscious competence.
A)True
B)False
Answer: False
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Chapter 4: Managing Yourself to Get Things Done
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) Managers who handle stress well ___.
A) do not travel for business much
B) work less hours
C) work more hours
D) have activities outside work
Q2) Which of the following is a way to prevent and alleviate harmful stress responses?
A) eat right
B) meditation
C) exercise
D) all of these
Q3) Which of these is an example of a Quadrant 2 task?
A) checking email
B) a report due in an hour
C) reading about industry changes
D) surfing the Internet for no reason
Q4) Time is a manager's most valuable resource.
A)True
B)False
Q5) How does using deadlines help someone get something important done?
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Chapter 5: Creative Problem Solving
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) An example of ___ is pouring more and more effort into a failing employee instead of simply firing the employee.
A) a rising cost
B) negativity bias
C) overconfidence
D) escalating commitment
Q2) Why is always perpetuating the status quo not a good idea, and what are some ways to overcome the status quo trap?
Q3) _____ means using your experience and judgement to make a decision.
A) Rational decision making
B) Intuitive problem identification
C) Gathering information
D) Learning to connect the dots
Q4) A radio DJ made an inappropriate comment on air, and the manager had to recognize the problem. She did this by ____.
A) using rational decision making
B) using intuitive problem identification
C) executing a solution
D) learning to connect the dots
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Chapter 6: How Managers Communicate
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Managers are watched, and their appearance, behavior, actions, and attitudes are symbolic to others.
A)True
B)False
Q2) ______ refers to consciously striving to grasp and interpret a message's genuine meaning.
A) Reading
B) Controlling
C) Listening
D) Encoding
Q3) Human communication is quite complex and fraught with opportunities for ________.
A) comparison
B) the future
C) knowledge
D) misunderstanding
Q4) People are less likely to remember opening and closing comments rather than what comes in the middle.
A)True
B)False
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Chapter 7: Becoming an Ethical Manager
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) The six factors of ethical intensity influence the perceived characteristics of a(n) ______, especially when there is a dilemma with competing options.
A) ethical decision
B) concentration of effect
C) magnitude of action
D) value judgement
Q2) At what level on the moral development scale are individuals ego-centered and concerned with receiving external rewards and avoiding punishments?
A) conventional level
B) preconventional level
C) postconventional level
D) none of these
Q3) A manager's level of moral maturity and ethical reasoning may contribute to _______ behavior.
A) decision-making
B) conventional
C) departmental
D) all of these
Q4) What are the different levels and stages of the Moral Development scale?
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Chapter 8: Motivating for Performance
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) What term refers to anything that causes a certain behavior to be repeated or inhibited?
A) improvement
B) reinforcement
C) avoidance
D) none of these
Q2) Knowing how to motivate people is never a challenge for managers.
A)True
B)False
Q3) As a manager, strive to keep feelings of equity in balance to maintain an unmotivating atmosphere.
A)True
B)False
Q4) What term refers to structuring jobs in a way to meet higher level needs and increase motivation toward the accomplishment of goals?
A) extrinsic rewards
B) performance
C) job design
D) all of these
Q5) What are four key points to remember for setting goals? Briefly describe.
Page 10
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Chapter 9: Getting Things Done Through Networks, Relationships, and Soft Power
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) What has led to the increase in the use of online networking?
A) The slump in the economy
B) More efficient computers
C) Presidential campaigns
D) More "apps"
Q2) Who are the people who speak up and actively help the manager accomplish his or her goals?
A) presenters
B) followers
C) allies
D) politicians
Q3) An online networking presence is becoming vital to one's career, but aspiring managers need to learn some guidelines to effectively use this networking tool.
A)True
B)False
Q4) What are the six principles that rely on the use of soft power for asserting influence?
Q5) What is the difference between hard power and soft power?
Q6) List four examples of new media networks
Page 11
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Chapter 10: People With Coaching, Delegation, and Deliberate Practice
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) What are the five elements of deliberate practice?
Q2) As the bond develops between a coach and coachee, a positive work culture is created where all employees improve their contributions to the employer.
A)True
B)False
Q3) What are some things you, as a manager, should not do once you've delegated a task?
A) Be critical
B) Give advice
C) Leave the completion date open-ended
D) all of these
Q4) The ________ approach may work if the individuals being critiqued can be motivated to improve, especially if they respect and value the manager's expertise and position.
A) collective
B) directive
C) non-directive
D) consultative
Page 12
Q5) How does the overall organization benefit from the coaching process?
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Chapter 11: Handling Difficult Conversations, Conflict, and Negotiation
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) When people get angry or upset during a negotiation, they ____.
A) typically get over it quickly
B) ask more questions
C) become more quiet
D) are more arrogant
Q2) The example in the book about the Zen master and tea proves what point?
A) that you need to get into the right frame of mind
B) a person listening to you is like a tea cup, they can't accept anymore ideas until they "empty their cup"
C) the Zen master likes tea
D) a person listening is like a tea cup that is half full: he can either be optimistic (half full) or pessimistic (half empty)
Q3) What is the number one way to achieve a successful negotiation?
A) planning
B) being nice
C) being forceful
D) setting your initial price high
Q4) Explain the five interpersonal conflict handling styles with regards to cooperativeness and assertiveness. Give a situation where each one should be used.
Page 13
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Chapter 12: Managing Your Boss
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) Developing insight into your boss is only useful if ____.
A) you have realistic expectations of our bosses
B) you also have an understanding of yourself
C) you compliment him
D) you apply it every day
Q2) You won't agree with every decision your boss makes, but your job is to ____.
A) do what you think is best
B) manage others
C) interpret what the boss wants
D) perform the tasks your boss asks you to do
Q3) When working for a Wimp, you should ____.
A) adapt to your boss's style
B) politick with him
C) avoid the boss
D) support as much as you can
Q4) Why do many people fear feedback?
A) they think its pointless
B) they fear the worst
C) they think their boss has no interest in providing feedback
D) all of these
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Chapter 13: Managing Teams
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Sample Questions
Q1) The ___ stage of team development is when individual personalities emerge more clearly.
A) forming
B) storming
C) norming
D) performing
Q2) Katya, Rebecca, and Ron have finished evaluating the year's projects and have compiled their report outlining the resources they'll need for next year's projects. Now that they've submitted their report to the VP of Operations, what stage is their team in?
A) adjourning
B) storming
C) norming
D) performing
Q3) Most people have had ___ experiences with teams.
A) negative
B) positive
C) indifferent
D) successful
Q4) What are some personal dilemmas people have with teamwork?
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Chapter 14: Achieving Desired Outcomes: Getting the Right
People and Managing
Performance
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67 Verified Questions
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Sample Questions
Q1) The ____ gives candidates a comprehensive view of the job and the organization.
A) organizational overview
B) realistic job preview
C) overall job preview
D) none of these
Q2) What are the sources of hard power for managers?
Q3) Gina is the Executive Director of her department, and her subordinates carry out her plans, goals, and organization. What type of power does Gina possess?
A) coercive
B) positional
C) legitimate
D) reward
Q4) Researchers have identified two meta-categories that all managers apply to some extent to drive performance. These basic behavior patters are called __________ and
A) financially-oriented and non-financially-oriented behavior
B) task-oriented and relationship-oriented behavior
C) high task and low task behavior
D) none of these
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Chapter 15: Managing Cross Culturally
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) Many managers are ____ to handle diversity issues.
A) prepared
B) not prepared
C) eager
D) trained
Q2) What are some reasons women may "opt-out?"
A) corporate success isn't worth the reduced family time
B) greater stress
C) negative health effects
D) all of these
Q3) Research has found that, in general, women prefer less competitive environments than men, tend to be more collaborative, and are more concerned with relationship building, inclusiveness, participation, and ______.
A) caring
B) rational analysis
C) individualistic attitudes
D) all of these
Q4) What are four tips to keep in mind in reference to your challenge as a manager?
Identify and explain which one of these you think is most important.
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Chapter 16: Positive Leadership
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) What are the four approaches you can take in framing a noble purpose that helps people feel that their work is worthwhile? Give a brief two- to three-word description of each.
Q2) Independent thinking is one part of what is called leader mindfulness.
A)True
B)False
Q3) Leaders apply the three aspects of ___________ to build positive organization relationships and culture.
A) professional leadership
B) social leadership
C) positive leadership
D) career leadership
Q4) Creating an environment that enables flow requires that managers be committed to the __________ of employees as well as getting the job done.
A) activity
B) environment
C) emotional well-being
D) conductivity
Q5) What are the three aspects of positive leadership?
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Chapter 17: Managing Personal and Organizational Change
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67 Verified Questions
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Sample Questions
Q1) Employee commitment and buy-in, cultural values, manager attitudes and leadership abilities, and the nature of organizational relationships are part of the change focused on the ________.
A) hard side
B) soft side
C) control system
D) support network
Q2) What do managers do to keep people poised for change and adaptation?
A) Strive to create the conditions of a learning organization.
B) Change small things constantly.
C) Have meetings to discuss change.
D) none of these
Q3) In a learning organization, ______ may be reflected in self-directed work teams, quality circles, job enrichment, and employee participation groups as well as through decision-making authority, training, and information so that people can perform jobs without close supervision.
A) conditioning
B) empowerment
C) values
D) none of these
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