Principles of Management Review Questions
Course Introduction
Principles of Management introduces the fundamental concepts and practices essential to effective organizational leadership and administration. The course explores core managerial functions such as planning, organizing, leading, and controlling, while examining the roles and responsibilities of managers in todays dynamic business environment. Topics include decision-making, strategic management, organizational structure, motivation, communication, and change management. Through real-world examples and case studies, students develop an understanding of how management principles are applied to achieve organizational goals and foster a productive workplace culture.
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The Leadership Experience 7th Edition by Richard
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L. Daft
Page 2
Chapter 1: What Does It Mean to Be a Leader
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63 Verified Questions
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Sample Questions
Q1) A humble leader may make more risky and daring decisions, whereas a hero leader will seek advice.
A)True
B)False
Answer: False
Q2) Which of the following is an important characteristic of organizations during Leadership Era 3?
A) High-performance culture
B) Functional management
C) Cross-functional teams
D) Pre-bureaucratic organization
Answer: C
Q3) A(n) _____ is a picture of an ambitious, desirable future for the organization or team.
Answer: vision
Q4) Era 4 represents _____, which means to ensure organizational flexibility and responsiveness to a changing world.
Answer: agile leadership
Q5) Leadership involves influence that is multidirectional and _____.
Answer: noncoercive
3
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Chapter 2: Traits, Behaviors, and Relationships
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Sample Questions
Q1) _____ refers to initiating a business venture, organizing the necessary resources, and assuming the associated risks and rewards.
Answer: Entrepreneurship
Q2) In the operational leadership role, an executive does not have direct control over people and resources to accomplish results.
A)True
B)False
Answer: False
Q3) Which of the following statements is true of individualized leadership?
A) It adopts a general leadership style that is used with all group members.
B) It looks at the specific relationship between a leader and each individual follower.
C) It holds that leaders have particular traits that distinguish them from non-leaders.
D) It conceptualizes leadership as a single great individual who can put everything together and influence others to follow along.
Answer: B
Q4) Clarifying job responsibilities is an example of _____ leader behavior.
Answer: task-oriented
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4
Chapter 3: Contingency Approaches to Leadership
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Sample Questions
Q1) An important contribution of Fiedler's research on the contingency model of leadership is that it:
A) uses weights that are determined in an arbitrary manner in order to determine situation favorability .
B) goes beyond the notion of leadership styles to try to show how styles fit a situation.
C) recommends medium least preferred coworker leaders as they are more effective in many situations.
D) is clear about how the model will work over time.
Answer: B
Q2) Jonni is a certified accountant who works from home without any personal contact from the organization that employs her. Which of the following characteristics of followers substitutes for people-oriented leadership in Jonni's situation?
A) Highly structured task
B) Group cohesiveness
C) Professionalism
D) Automatic feedback
Answer: C
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Chapter 4: The Leader As Individual
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Sample Questions
Q1) Leaders who are constantly trying to please everyone often make poor decisions because they cannot tolerate even a mild degree of conflict.
A)True
B)False
Q2) What is the importance of the whole brain concept?
Q3) People with an internal locus of control:
A) believe that luck is the key to success.
B) feel that they have little control over events.
C) place primary responsibility on outside forces.
D) believe they are "masters of their own fate."
Q4) Which of the following statements is true of working with different personality types?
A) Leaders should show their frustration to keep different personality types focused.
B) People take on behavior patterns based on their personalities.
C) People do not like to be accepted and appreciated for who they are.
D) Personality differences can make the life of a leader interesting.
Q5) What guidelines can leaders use to work more effectively with different personality types?
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Chapter 5: Leadership Mind and Emotion
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Sample Questions
Q1) Which of the following is true of people who work in fear-based organizations?
A) They lead with head and heart.
B) They often leave the organization.
C) They take risks and challenge the status quo.
D) They respect and trust their managers.
Q2) Which of the following statements is true of leading with head and heart?
A) The whole leader uses both head and heart when creating structure and handling operational issues.
B) Emotions should not be used in the decision making process in times of uncertainty and rapid change.
C) It keeps morale and motivation high.
D) Wise leaders use only their intellect to make decisions.
Q3) Which of the following will help leaders to develop open-mindedness?
A) They have to maintain strong preconceptions and suspend beliefs and opinions.
B) They have to stick to mental models that worked in the past.
C) They have to forget many of their conditioned ideas.
D) They have to allow their subordinates to do the thinking for them.
Q4) "Emotional contagion" means that leaders who are able to maintain balance and motivation positive role models to help motivate and inspire those around them. Discuss and give examples.
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Chapter 6: Courage and Moral Leadership
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Sample Questions
Q1) In _____, employees are expected to make suggestions for quality improvements, act as team players, and take greater responsibility for their own jobs, but they are not allowed to be true partners in the enterprise.
Q2) Which of the following is a way in which the importance of courage is obscured by leaders in large organizations?
A) By pushing beyond the comfort zone
B) By not conforming
C) By asking for what they want and think is right
D) By doing whatever brings promotions and pay raises
Q3) Leaders can create organizational systems that support ethical behavior by:
A) showing tolerance for ethics violations.
B) establishing vague ethics policies.
C) establishing general ethics policies.
D) creating open-door policies.
Q4) Leadership courage means:
A) overemphasizing pleasing shareholders.
B) excessively promoting self-interest.
C) reducing boundaries.
D) staying with what is familiar.
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Chapter 7: Followership
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Sample Questions
Q1) Briefly describe the characteristics of an alienated follower.
Q2) _____ refers to failing to consider possibilities beyond what one is told and accepting a leader's ideas without thinking.
Q3) Followers can influence their leaders by being:
A) a resource for the leader.
B) critical of an organization.
C) submissive and passive.
D) dependent, uncritical thinkers.
Q4) One of the tactics for followers to manage up is to be a resource for the leader.
A)True
B)False
Q5) To effectively manage up requires understanding what leaders want and need.
A)True
B)False
Q6) Followers want their leaders to be _____.
A) manipulative
B) authoritative
C) passive
D) competent
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Chapter 8: Motivation and Empowerment
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Sample Questions
Q1) One way to increase a job's motivational and empowerment potential is to:
A) increase skill variety.
B) use reward and punishment.
C) use the carrot-and-stick method of motivation.
D) focus on an employee's "lower" needs.
Q2) Which of the following theories of motivation is associated with the work of Victor Vroom?
A) Acquired needs theory
B) Two-factor theory
C) Hierarchy of needs theory
D) Expectancy theory
Q3) _____ are internal satisfactions a person receives in the process of performing a particular action.
Q4) Bonuses and praise are examples of the _____ approach to motivate people.
A) intrinsic negative
B) intrinsic positive
C) extrinsic negative
D) extrinsic positive
Q5) Briefly describe the concept of a thriving workforce.
Q6) _____ appeal to the "lower" needs of individuals.
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Chapter 9: Leadership Communication
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Sample Questions
Q1) Without _____, leaders can miss important signals that something is going wrong.
A) filters
B) fear tactics
C) feedback
D) noise
Q2) Which of the following guidelines should be followed when sending an e-mail?
A) Use the subject line to grab the reader's attention.
B) Write elaborate and detailed e-mail messages.
C) Write multiple e-mails to clear up confusion.
D) Say anything negative about a boss, friend, or colleague via e-mail.
Q3) A leader should maintain low visibility during times of rapid change, uncertainty, or crisis.
A)True
B)False
Q4) In the communication process, the _____ is the tangible formulation of the thought or idea sent to the receiver.
A) feedback
B) channel
C) noise
D) message
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Chapter 10: Leading Teams
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Sample Questions
Q1) People who play a task-specialist role often:
A) praise and encourage others to draw forth their contributions.
B) reconcile group conflicts.
C) stimulate the team into action when interest drops.
D) shift own opinions to maintain team harmony.
Q2) A leader who understands why teams are difficult for people can:
A) be more effective.
B) avoid creating teams.
C) create teams that don't have problems.
D) avoid working in a team.
Q3) Describe the five styles of handling conflict in a team.
Q4) Why are small teams more effective than large teams?
Q5) A(n) _____ is a team member who attains benefits from team membership but does not actively participate in and contribute to the team's work.
A) free rider
B) team leader
C) team player
D) group member
Q6) Name the leadership styles appropriate for handling conflict.
Q7) Briefly describe self-directed teams.
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Chapter 11: Developing Leadership Diversity
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Sample Questions
Q1) Women leaders tend to be competitive and prefer vertical hierarchies.
A)True
B)False
Q2) According to the Hofstede studies, _____ reflects the values of relationships, cooperation, group decision making, and quality of life.
A) collectivism
B) femininity
C) masculinity
D) uncertainty avoidance
Q3) In interactive leadership, the leader favors a consensual and collaborative process.
A)True
B)False
Q4) The ____ is an invisible barrier that separates women and minorities from top leadership positions.
Q5) A factor contributing to increased acceptance of diversity is:
A) discrimination.
B) passive bias.
C) uncertainty avoidance.
D) globalization.
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Chapter 12: Leadership Power and Influence
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Sample Questions
Q1) The responses to the use of power include compliance, resistance, and commitment.
A)True
B)False
Q2) Who among the following use rewards and punishments to shape behavior and do not mind exploiting the fears and desires of people to get them to follow rules?
A) Transactional leaders
B) Transformational leaders
C) Coalitional leaders
D) Machiavellian-style leaders
Q3) _____ is authority based on personality characteristics that command followers' attention, respect, and admiration so that they want to emulate the leader.
Q4) How can a leader increase power through political activity?
Q5) In a(n) _____, a leader frame of reference, leaders rely heavily on the power and authority granted through their organizational position to influence others, and they emphasize clear job descriptions, rules and procedures, and administrative systems.
Q6) Briefly describe referent power of leaders.
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Chapter 13: Creating Vision and Strategic Direction
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Sample Questions
Q1) Briefly describe strategic leadership.
Q2) A(n) _____ is an organization's core broad purpose and reason for existence.
Q3) Briefly explain the principle of self-reference.
Q4) Which of the following statements is true of strategy?
A) Strategy cannot be shifted by leaders.
B) Strategy defines the company's core values and reason for being, and it provides a basis for creating the vision.
C) Strategy involves making decisions every day based on what the organization wants to do and be.
D) Strategy is developed by leaders by reacting to environmental changes.
Q5) Strategy execution is the most important as well as the most difficult part of strategic management.
A)True
B)False
Q6) A good vision brings out the best in people by:
A) giving them an opportunity to go where they have gone before.
B) letting them be part of something bigger than themselves.
C) being the property of the leader.
D) persisting in the face of changing technologies or economic conditions.
Q7) Briefly explain the features of an organization's mission.
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Chapter 14: Shaping Culture and Values
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Sample Questions
Q1) Spiritual leadership can decrease or eliminate emotions such as:
A) altruistic love.
B) a sense of coherence.
C) a sense of failure.
D) integrity.
Q2) In the adaptability corporate culture, employees can make decisions to meet new needs.
A)True
B)False
Q3) A spiritual leader addresses followers' higher-order needs for membership and self-actualization.
A)True
B)False
Q4) Axim Inc. pins the photographs of employees on the notice board to recognize the work of its front-line employees. This is an example of a: A) paradigm.
B) story.
C) symbol.
D) model.
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Chapter 15: Leading Change
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Sample Questions
Q1) How can leaders foster a creative culture in organizations?
Q2) Which of the following forces drives the need for organizational change leadership?
A) Nationalization
B) Reduced regulations
C) Political affiliations
D) Technological advances
Q3) Antonia is a surgeon at City Hospital. To help patients with a specific condition, she needs the hospital to purchase a new piece of expensive equipment and train the staff in its use. Which of the following forces have made Antonia a change leader?
A) E-business
B) Social media
C) Technological advances
D) Shifting social attitudes
Q4) Lateral thinking appears to solve a problem by an unorthodox or apparently illogical method.
A)True
B)False
Q5) Explain the destiny stage of appreciative inquiry.
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