Principles of Management Question Bank
Course Introduction
Principles of Management provides an essential foundation in the concepts, theories, and practices of managing organizations. The course explores core managerial functions such as planning, organizing, leading, and controlling, emphasizing the roles and responsibilities of managers in contemporary business environments. Students will learn about decision-making processes, organizational structure, motivation, leadership styles, and strategic management, as well as the impact of ethical, social, and global factors on management. Through case studies and real-world examples, the course fosters critical thinking and problem-solving skills necessary for effective management in diverse organizational settings.
Recommended Textbook
Organizational Behavior V 1.1 by Talya Bauer and Berrin Erdogan
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15 Chapters
2330 Verified Questions
2330 Flashcards
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Chapter 1: Organizational Behavior
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) Which of the following is accurate according to OB research?
A)We all have excellent perception and readily attend to those things we should and ignore those we should not.
B)We all understand and use the logical approach to decision making.
C)People perform better if goals are difficult rather than easy.
D)Brainstorming in a group is more effective than brainstorming alone.
Answer: C
Q2) Research indicates that effective organizations tend to A)centralize their entire decision making.
B)have a very large differential in pay between the lowest paid employee and the CEO. C)hire the first person available for any job opening.
D)provide as much employment security as possible to their employees.
Answer: D
Q3) As job satisfaction increases,so does job performance.This is an example of the ________ between two variables.
Answer: correlation
Q4) If you learn best by lectures,conversations and videos,you are a(n)__________ learner.
Answer: auditory
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Chapter 2: Managing Demographic and Cultural Diversity
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168 Verified Questions
168 Flashcards
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Sample Questions
Q1) Demographic traits make up
A)deep-level diversity.
B)cultural diversity.
C)collective diversity.
D)surface diversity.
Answer: D
Q2) Which of the following is not one of Hofstede's four dimensions that explain variation among cultures?
A)individualism/collectivism
B)introversion/extraversion
C)low uncertainty avoidance/high uncertainty avoidance
D)masculinity/femininity
Answer: B
Q3) Gender discrimination is prohibited by which of the following laws?
A)Age Discrimination Act
B)Americans with Disabilities Act
C)Title VII of the Civil Rights Act
D)Occupational Safety and Health Act
Answer: C
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Page 4
Chapter 3: Understanding People at Work: Individual
Differences and Perception
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155 Verified Questions
155 Flashcards
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Sample Questions
Q1) Empathy is to agreeableness as sociability is to ______________.
A)neuroticism.
B)conscientiousness.
C)openness.
D)extraversion.
Answer: D
Q2) Which of the following statements regarding the universality of personality traits is correct?
A)There is no difference in the dominant personality trait in countries the world over.
B)In regions that suffered from infectious diseases,openness to experiences is less dominant.
C)The five-factor model of personality traits is not universally useful.
D)The presence of democratic values in a culture is associated with introversion.
Answer: B
Q3) Stanley always sees "the glass as half empty." Stanley is a ___________ person. Answer: negative affective
Q4) ___________ suggests that values are arranged in hierarchical order. Answer: Rokeach
5
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Chapter 4: Individual Attitudes and Behaviors
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) Rosaline is the superintendent of a school district.A new board of directors,to whom she is responsible,has just been elected and the philosophical direction the board wishes to take varies from the direction Rosaline has taken the district over the past five years.Rosaline is going to tender her resignation.How can she do so gracefully?
Q2) Personality is the main reason why individuals turnover in a firm.
A)True
B)False
Q3) Which of the following statements regarding age and turnover is FALSE?
A)Programming opportunities offered to new hires,such as orientation,can reduce the turnover of this group.
B)Younger individuals are more likely to turnover than older individuals.
C)Individuals who have been on the job only a short period of time are unlikely to turnover because they just got the job.
D)Younger individuals have an easier time,overall,leaving a job than older individuals.
Q4) The tendency to experience positive moods more often than negative ones is
Q5) Why does how an employee is treated in a firm predict citizenship behavior?
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Page 6
Chapter 5: Theories of Motivation
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) To reduce the frequency of negative behaviors,remove the rewards that followed those unwanted behaviors.
A)True
B)False
Q2) The collaborative work environment at Trader Joe's satisfies which of Maslow's hierarchy of needs?
A)safety
B)self-actualization
C)social
D)physiological
Q3) One effective way of achieving procedural justice is to allow employees a voice in decision making.
A)True
B)False
Q4) Marcus eagerly uses his company's tuition reimbursement program for an undergraduate degree.Marcus is fulfilling his ____________ need.
Q5) Social needs is to Maslow,as _______________ is to Alderfer.
Q6) The degree to which employees believe that their performance will result in rewards is called _____________.
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Chapter 6: Designing a Motivating Work Environment
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156 Verified Questions
156 Flashcards
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Sample Questions
Q1) A fashion designer who creates pieces for a large fashion house for a New York or Paris runway show has
A)high task identity.
B)low task identity.
C)low skill variety.
D)low autonomy.
Q2) Structural empowerment
A)refers to making a person powerless.
B)is the degree to which a person has higher order needs such as esteem and self-actualization.
C)refers to the aspects of the work environment that give employees discretion,autonomy and the ability to do jobs effectively.
D)is the degree to which a person has the freedom to decide how to perform his tasks.
Q3) ____ _______________ breaks down jobs into their simplest components and assigns them to employees so that they can perform tasks in a repetitive manner.
Q4) What are the three characteristics of appraisals that increase the perception that they are fair?
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Chapter 7: Managing Stress and Emotions
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164 Verified Questions
164 Flashcards
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Sample Questions
Q1) Individuals with a strong social network are more stressed than individuals who do not have such networks because of the increased interpersonal demands of large social networks.
A)True
B)False
Q2) Emotional resonance
A)is a technique that ignores the negative emotions of clients.
B)is the gap between individuals' words and their true feelings.
C)is a technique that identifies employees' feelings about their work.
D)Is an emotional barrier between individuals.
Q3) The human brain responds to outside threats to individual safety with a "fight or flight" message.
A)True
B)False
Q4) Which of the following is not a physiological outcome of stress?
A)heart disease
B)immune system suppression
C)skin problems
D)headaches
Q5) Describe two physiological outcomes of stress.
Page 9
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Chapter 8: Communication
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162 Verified Questions
162 Flashcards
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Sample Questions
Q1) Deficient interpersonal communication was a factor in 70-80% of all accidents over the past 20 years.
A)True
B)False
Q2) You are part of a marketing team that has just secured a contract for a national ad campaign.The client firm is holding a luncheon to celebrate the contract signing and you are attending.According to Edward Hall's work,what distance will you maintain from members of the client firm as you network with them?
A)personal
B)social
C)intimate
D)public
Q3) Discussions that are high stakes and where opinions vary and emotions run strong are ____________ ______________.
Q4) Name the three functions which communication fulfills and provide an example of each.
Q5) _____________ is a communication barrier where information is withheld or distorted to manage a person's reactions.
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Chapter 9: Managing Groups and Teams
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162 Verified Questions
162 Flashcards
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Sample Questions
Q1) General Electric generated more wealth than any other company in the history of the world from the early 1980s until 2000.All of the following are contributing factors to this success EXCEPT
A)providing employees with the highest pay in the industry.
B)providing ample support to team members so that all efforts were focused on the work of the team.
C)providing high level training to teams.
D)providing teams the opportunity to "self-manage."
Q2) The meaning of teamwork differs across cultures.
A)True
B)False
Q3) __________ _____________ is where team members work independently on items and then combine their efforts for a final product while _________ ___________ is where team members work on each task simultaneously.
Q4) To make a team contract meaningful,include all the following sections EXCEPT
A)team compensation.
B)team decision making.
C)team performance. D)team values.
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Chapter 10: Conflict and Negotiations
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) In which of the following scenarios are you most likely to experience conflict?
A)Resources within the firm are relatively plentiful and most departments in the organization are seeing a modest increase in their annual budget.
B)Interdepartment meetings have just been concluded that created a list of goals for each department that are compatible with one another.
C)The firm just instituted a matrix structure.
D)Self-awareness exercises have been completed and most of the team members were categorized as Type B.
Q2) If two marketing groups within a firm's marketing department are vying against each other for a larger percentage of the budget,which option that the marketing manager could consider to manage the organizational conflict would be MOST effective?
A)Take a majority vote on what the two departments feel is the best budget allocation.
B)Focus the attention of the two groups on a common "enemy" such as another firm that that they compete with for business.
C)Change the composition of the two departments.
D)Restructure the entire department so that teams are no longer used.
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Page 12
Chapter 11: Making Decisions
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) In the intuitive decision-making process,only one choice is considered at a time.
A)True
B)False
Q2) Which of the following statements regarding decision-making styles in other cultures is correct?
A)Chinese managers value quicker decision making more than their American counterparts.
B)Though they use consensus group decision making,the Japanese make much faster decisions than Dutch decision makers.
C)Dutch managers tend to complete consensus decision making much more than their Japanese counterparts.
D)Japanese managers using consensus decision making implement those decisions much faster than other cultures.
Q3) An interactive computer-based system that combines communication and decision technologies to help groups make better decisions is a _________ _____________
Q4) Automated responses that we use to make decisions are called _______
Q5) Do groups make better decisions than individuals?
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Chapter 12: Leading People Within Organizations
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) Describe each of the types of leader decision making.
Q2) Which statement regarding global leader characteristics is correct?
A)In Western and Latin cultures,leaders who speak in a monotonous voice convey the ability to control emotions.
B)Universally,people feel that honesty,trustworthiness and fairness are related to leadership effectiveness.
C)Transactional leaders are found to be the most influential leaders around the world.
D)There is no universal agreement on characteristics viewed as undesirable in leaders.
Q3) Nick's roommate is attending a networking event for his business fraternity this weekend.He says,"Nick,you are so good at going up to someone and starting a conversation.You always seem to know what to do and what to say.You never seem awkward and you can talk to anyone about anything.I want to handle this networking event well-give me some tips." Nick seems to be very
A)agreeable.
B)conscientious.
C)narcissistic.
D)extraverted.
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Page 14
Chapter 13: Power and Politics
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164 Verified Questions
164 Flashcards
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Sample Questions
Q1) A professor assigns grades due to _________ power.
A)coercive
B)referent
C)reward
D)legitimate
Q2) Which of the following statements regarding the Asch studies is INCORRECT?
A)Most of the participants in the Asch groups were confederates.
B)A dissenting minority influenced the nature of response given by participants.
C)Conformity with an incorrect answer was attributed to the perception that some members of the group had more information regarding the correct choice.
D)A dissenting minority response caused the participants to give the correct answer only if that minority also gave the right answer.
Q3) _______________ is the ability to influence the behavior of others to get what you want.
Q4) Discuss the three sets of classic studies on conformity and what the implications of their findings are.
Q5) What is the relationship between dependency and power?
Q6) Power derived from one's role in the organization is ______________ power.
Q7) When we try to get others to do what we want,we are using _________.
Page 15
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Chapter 14: Organizational Structure and Change
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147 Flashcards
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Sample Questions
Q1) Two or more companies that find an area of collaboration and combine their efforts to create a partnership beneficial to both parties is a
A)strategic alliance.
B)modular organization.
C)matrix organization.
D)learning organization.
Q2) _______ is the final stage of Lewin's process of change model which ensures that the change becomes permanent.
Q3) Organic structures
A)are related to lower job satisfaction.
B)have formal communication channels.
C)maximize efficiency and minimize costs.
D)are conducive to entrepreneurial activity and general innovativeness.
Q4) Making sure that organizational members are ready for and receptive to change is what step of the Lewin model?
A)refreeze
B)unfreeze
C)assess
D)change
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Chapter 15: Organizational Culture
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) ___________ refers to the process where new employees learn the attitudes,knowledge,skills and behaviors required to function effectively within the organization.
Q2) A firm that uses a ranking system where employees are pitted against each other for the top rewards is more likely to have an aggressive culture.
A)True
B)False
Q3) The behaviors that are punished,ignored or rewarded are likely to help determine how a culture evolves in a firm.
A)True
B)False
Q4) What are some of the visual elements of the culture of your firm?
Q5) You are going to your first full-time position in the morning.What can you do to make sure you get "on board" immediately?
Q6) The industry influence over culture suggests that it may not be possible to duplicate the culture of a firm in another industry.
A)True
B)False
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