Principles of Management Question Bank
Course Introduction
Principles of Management introduces students to the fundamental concepts and practices involved in planning, organizing, leading, and controlling within organizations. The course covers key management theories, decision-making processes, leadership styles, motivation, communication, and organizational structure. Students will explore real-world examples and case studies to understand how effective management contributes to organizational success, emphasizing the role of managers in adapting to a dynamic and diverse business environment.
Recommended Textbook
Organizational Behavior Improving Performance 4th Edition by Jason Colquitt
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16 Chapters
1871 Verified Questions
1871 Flashcards
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Chapter 1: What Is Organizational Behavior
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) The resource-based view suggests that a resource is more valuable when it can be imitated.
A)True
B)False
Answer: False
Q2) Which of these takes all the correlations found in studies of a particular relationship and calculates a weighted average of them?
A)Alpha analysis
B)Gamma analysis
C)Meta-analysis
D)Causal analysis
E)Beta analysis
Answer: C
Q3) The theories and concepts found in OB are drawn from two disciplines: human resources management and strategic management.
A)True
B)False
Answer: False
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Chapter 2: Job Performance
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Employee behaviors that intentionally hinder organizational goal accomplishment are referred to as:
A)mistaken errors.
B)omissions.
C)erroneous identities.
D)counterproductive behaviors.
E)counteractive mistakes.
Answer: D
Q2) The electronic database used to identify the set of behaviors needed to define task performance is known as the:
A)behaviorally anchored ratings scale network.
B)employment analysis network.
C)occupational information network.
D)task performance analysis network.
E)job responsibilities network.
Answer: C
Q3) Wasting resources is the most common form of production deviance.
A)True
B)False
Answer: True
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Chapter 3: Organizational Commitment
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Which model of withdrawal argues that the various withdrawal behaviors are positively correlated.For example, the tendency to daydream or socialize leads to the tendency to come in late or take long breaks, which leads to the tendency to be absent or quit.
A)independent forms
B)compensatory forms
C)progression
D)normative
E)nominal
Answer: C
Q2) Jonas continually breaks off from his assigned tasks to check the football scores or check his friends' Facebook updates.He is engaging in ______, which is a type of
A)cyberloafing, psychological withdrawal
B)psychological withdrawal, daydreaming
C)cyberloafing, antisocial behavior
D)socializing, psychological withdrawal
E)psychological absenteeism, negative organizational behavior.
Answer: A
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Chapter 4: Job Satisfaction
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Jon is the marketing head at Avion International, an import-export agency.His calendar is filled with: meetings with heads of the companies; interviewing new people; giving interviews to business magazines; attending presentations and seminars in different countries.Jon feels that every workday he has something different to do, and he is rarely bored with his job.According to the job characteristics theory, which of the following is true about Jon's job?
A)It has high moral significance.
B)It has low autonomy.
C)It has low labor equity.
D)It has high variety.
E)It has high identity.
Q2) Job satisfaction is strongly related to life satisfaction.Explain.
Q3) Seth is a tax accountant who has the freedom to set his own schedule with his clients.This indicates that Seth's job has:
A)low identity.
B)low significance.
C)high autonomy.
D)high significance.
E)high variety.
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Page 6
Chapter 5: Stress
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Describe the practices that organizations use to reduce employee strains.
Q2) Hindrance stressors have a _____ effect on job performance.
A)high negative
B)strong negative
C)strong positive
D)weak negative
E)moderately positive
Q3) Christopher works as a financial analyst in an investment firm.Because several of his colleagues resigned from the firm, he had to take over extra responsibilities.His manager notices that Christopher has started smoking heavily and often gets irritable with his co-workers.What kind of strain is Christopher experiencing? If you were his manager, what kind coping mechanism would you prefer that he uses to cope with the stress?
Q4) The particular demands that cause people to experience stress are called: A)stressors.
B)Type C demands.
C)strains.
D)burnouts.
E)Type B demands.
Q5) Define the terms stress, stressor, and strains.
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Chapter 6: Motivation
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) A sense of self-determination is a strong driver of extrinsic motivation.
A)True
B)False
Q2) What is psychological empowerment? Identify the four concepts that can make work tasks intrinsically motivating? Explain each concept.
Q3) Joe was having trouble meeting his deadlines at work.He showed signs of lethargy, absent mindedness, and lack of interest toward his work.Joe found this quote in a book "the more motivated employees are, the more empowered the team is."
Define and explain motivation and it forces.
Q4) _____ theory argues that employee behavior is directed toward pleasure and away from pain or, more generally, toward certain outcomes and away from others.
A)Psychological empowerment
B)Expectancy
C)Goal setting
D)Extrinsic
E)Equity
Q5) Identify and explain the acronym S.M.A.R.T.in goal setting theory.
Q6) Identify and explain the mathematical formula for expectancy theory.
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Chapter 7: Trust, Justice, and Ethics
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) When authorities are perceived as benevolent, it means that:
A)they care for employees, are concerned about their well-being, and feel a sense of loyalty to them.
B)they display hostile verbal and nonverbal behaviors, excluding physical contact.
C)they reward employees for exposing illegal or immoral actions by their organization.
D)they lack a general expectation that the words and promises of employees can be relied upon.
E)they hinder the employees' ability to focus which reflects the degree to which employees can devote their attention to work.
Q2) Which of the following specific principles considers an act to be morally right if the decision maker freely decides to pursue either short-term or long-term interests?
A)Egoism
B)Ethics of rites
C)Ethics of rights
D)Ethics of duties
E)Virtue ethics
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Chapter 8: Learning and Decision Making
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Research shows that the differences between experts and novices are almost always a function of:
A)intelligence.
B)consensus.
C)heuristic.
D)personality.
E)learning.
Q2) The knowledge and skills that distinguish specialists from novices is referred to as: A)motivation.
B)expertise.
C)heuristic.
D)inspiration.
E)rationalE.Expertise refers to the knowledge and skills that distinguish experts from novices and less experienced people.Research shows that the differences between experts and novices is almost always a function of learning as opposed to the more popular view that intelligence or other innate differences make the difference.
Q3) Define social learning theory.Explain the four steps of the modeling process.
Q4) Explain the two methods that employees can use to make decisions.
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Chapter 9: Personality and Cultural Values
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) The following review was made of some of the employees at The Pulse, an HR company, received after a 360 degree feedback.Jack, who was being considered for a promotion, was described as someone who is eager to learn and innovate.Alex was appreciated for his meticulous and organized work and was the one the team could depend on during crunch time.Isabelle's ability to be cooperative, accommodating, and sociable to customers who had grievances, was well acknowledged in the feedback.In the context of the Big Five taxonomy, the personality dimension _____ best describes Isabelle.
A)conscientiousness
B)extraversion
C)intuition
D)openness to experience
E)neuroticism
Q2) Neuroticism is associated with positive affectivity and extraversion is associated with negative affectivity.
A)True
B)False
Q3) An introvert exhibits a greater deal of job satisfaction than an extrovert.
A)True
B)False
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Chapter 10: Ability
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Which of the following is true with regard to testing of general cognitive ability?
A)The EQ-i is a widely used test of general cognitive ability.
B)The testing of general cognitive ability is unaffected by variables such as poor socio-economic status.
C)The testing of general cognitive ability in academic contexts, through tests like SAT and GMAT is a valid measure of predicted success.
D)Assessment of general cognitive ability also reveals the higher levels of organizational commitment and citizenship behavior seen in individuals with high cognitive ability.
E)The results of testing general mental ability are not influenced by a deficit in learning opportunities.
Q2) An individual's overall ability is a function of their cognitive, physical, and interpersonal abilities.
A)True
B)False
Q3) Fine manipulative abilities are an example of sensory abilities.
A)True
B)False
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Page 12
Chapter 11: Teams: Characteristics and Diversity
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) In the _____ stage of group development, members experience anxiety and other emotions as they disengage and ultimately separate from the team.
A)performing
B)forming
C)storming
D)norming
E)adjourning
Q2) Explain the significance of virtual teams.
Q3) Teams differ from groups because:
A)teams have no limits on the number of members, while groups have a restricted membership.
B)members of teams work independently of each other, while those in groups show greater dependence on each other.
C)members of teams work toward individual goals that may or may not be related, while groups have a common goal.
D)members of teams have a specific task-related purpose, while groups do not.
E)teams have a no fixed duration, while groups have a fixed duration.
Q4) Identify and briefly describe the five aspects of team composition.
Q5) Differentiate between surface-level diversity and deep-level diversity.
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Chapter 12: Teams: Processes and Communication
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) _____ refer(s) to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.
A)Task conflict
B)Team states
C)Relationship conflict
D)Communication competency
E)Transportable competency
Q2) If you say that the information richness of a communication process is high, it means that:
A)the amount of noise in the communication process is high.
B)the amount and depth of information getting transmitted in the communication process is high.
C)the sender is encoding unnecessary information in the communication process.
D)the receiver is unable to decode the information encoded by the sender.
E)the receiver is transmitting an overload of feedback to the sender.
Q3) Explain the steps organizations can take to improve team processes.
Q4) Cohesiveness tends to promote higher levels of team performance.
A)True
B)False
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Chapter 13: Leadership: Power and Negotiation
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) Differentiate between inspirational appeal and personal appeal.
Q2) Organizational power includes:
A)legitimate, expert, and referent power.
B)reward, expert, and referent power.
C)coercive, reward, and expert power.
D)reward, expert, and legitimate power.
E)coercive, legitimate, and reward power.
Q3) The personal forms of power are more strongly related to organizational commitment and job performance than are the organizational forms.
A)True
B)False
Q4) _____ power exists when others have a desire to identify and be associated with a person.
A)Referent
B)Expert
C)Reward
D)Coercive
E)Legitimate
Q5) What is political skill? Explain the different aspects of political skill.
Q6) Differentiate between mediation and arbitration.
Page 15
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Chapter 14: Leadership: Styles and Behaviors
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Which of the following refers to how well people actually do in a leadership role?
A)Leader personality
B)Leader effectiveness
C)Leader emergence
D)Leader perception
E)Leader characteristic
Q2) Which of the following factors is included in the time-driven model of leadership?
A)Intellectual stimulation
B)Shared objectives
C)Idealized influence
D)Individual personality
E)Contingent rewards
Q3) Inspirational motivation involves behaving in ways that foster an enthusiasm for a shared vision of the future.
A)True
B)False
Q4) Describe the leader-member exchange theory.Explain the two types of dyads.
Q5) Explain the time-driven model of leadership using the seven factors.
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Chapter 15: Organizational Structure
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Organizational structure differs from country to country based on the traditional architecture forms in each country.
A)True
B)False
Q2) A _____ structure is a flat organization with one person as the central decision-making figure.
A)functional
B)product
C)client-based
D)simple
E)matrix
Q3) A firm's environment consists of many elements.Which of the following is not an element in a firm's environment?
A)Decentralization
B)Customers
C)Suppliers
D)Distributers
E)Owners
Q4) What affect do stable and dynamic environments have on organizational structure?
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Chapter 16: Organizational Culture
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Every year, 7 Days, a large retail chain, organizes a large annual function in which it gives an "Employee of the Year" award to a deserving employee, along with a $5,000 cash prize and an opportunity to launch the retail chain's new product.This is an example of which of the following components of organizational culture?
A)Stories
B)Symbols
C)Espoused values
D)Basic underlying assumptions
E)Ceremonies
Q2) _____ exist when the overall organizational culture is supplemented by another culture governing a more specific set of employees.
A)ASA frameworks
B)Networked cultures
C)Subcultures
D)Countercultures
E)Reality shocks
Q3) Briefly describe the three major components of culture.Provide an example of each.
Q4) Identify and describe the six major types of artifacts.
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