Principles of Management
Mock Exam
Course Introduction
Principles of Management introduces the fundamental concepts, theories, and practices central to managing organizations effectively. The course covers the core functions of management planning, organizing, leading, and controlling and examines essential topics such as decision-making, organizational structure, motivation, leadership, and communication. Students gain insights into both classical and contemporary management approaches and learn to apply strategic thinking and ethical considerations to real-world scenarios. Through case studies, group projects, and discussions, students develop the critical skills necessary to analyze organizational dynamics and contribute to the achievement of organizational goals.
Recommended Textbook Business Ethics Now 4th Edition by Andrew
W. Ghillyer
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10 Chapters
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Page 2
Chapter 1: Understanding Ethics
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Sample Questions
Q1) Which of the following is the lowest level of moral development in Lawrence Kohlberg's stages of ethical reasoning?
A) Preconventional
B) Conventional
C) Postconventional
D) Social contract
Answer: A
Q2) Ethical relativism is where the traditions of one's society,one's personal opinions,and the circumstances of the present moment define their ethical principles.
A)True
B)False
Answer: True
Q3) The problem with a utilitarian approach to ethics is:
A) the differing attitudes of various societies to the Golden Rule.
B) the idea that the ends justify the means.
C) that societies can place different emphasis on different virtues.
D) that not everyone is committed to doing the right thing.
Answer: B
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3
Chapter 2: Defining Business Ethics
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Sample Questions
Q1) Which of the following is true of stakeholders?
A) Not every stakeholder is relevant in every business situation.
B) The stakeholders of an organization are not affected by its unethical behavior.
C) The cancellation of an organization's dividends has no impact upon stakeholders.
D) Creditors are not considered the stakeholders of an organization.
Answer: A
Q2) The standard of corporate governance is the extent to which the officers of an organization are fulfilling the duties and responsibilities of their offices to the relevant stakeholders.
A)True
B)False
Answer: True
Q3) Utilizing the _____ principle to resolve an ethical dilemma involves considering the decision that would provide the greatest good for the greatest number of people.
Answer: ends-based
Q4) _____ is the application of ethical standards to business behavior.
Answer: Business ethics
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4
Chapter 3: Organizational Ethics
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Sample Questions
Q1) Ethical choices that offer the greatest good for the greatest number of people refer to the theory of _____.
Answer: utilitarianism
Q2) If an employee leaves a company,the _____ department should host an exit interview to ensure that anything the organization can learn from the employee's departure is fed back into the company's strategic plan for future growth and development.
A) research and development
B) marketing
C) finance
D) human resource
Answer: D
Q3) According to the value chain of an organization,which of the following is a support activity?
A) Operations
B) General administration
C) Distribution
D) Supply chain management
Answer: B
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Page 5
Chapter 4: Corporate Social Responsibility
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Sample Questions
Q1) Doing what's in the best long-term interest of the customer invariably fails to achieve what's best for the company.
A)True
B)False
Q2) _____ refers to the actions of an organization that are targeted toward achieving a social benefit over and above maximizing profits for its shareholders and meeting all its legal obligations.
A) Value chain
B) Virtue ethics
C) Corporate conscience
D) Circles of sustainability
Q3) The policy of _____ is the premise of corporate social responsibility where doing what's best for the customers translates into what's best for the company in the long run.
A) social contagion theory
B) doing well by doing good
C) social threefolding theory
D) delivering quarterly earnings numbers
Q4) Explain corporate social responsibility and the assumption on which it operates.
Q5) _____ CSR is the most legitimate type of corporate social responsibility (CSR).
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Chapter 5: Corporate Governance
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Sample Questions
Q1) Which of the following is true of the King I report?
A) It took a less integrated approach to corporate governance than the Cadbury report.
B) It limited its scope to internal corporate governance.
C) It limited its scope to financial and regulatory accountability.
D) It considered corporations' impact on the larger community.
Q2) The _____ report formally recognized the need to move the stakeholder model forward and consider a triple bottom line as opposed to the traditional single bottom line of profitability.
Q3) Studies show that a commitment to good corporate governance makes a company both more attractive to investors and lenders,and more profitable.
A)True
B)False
Q4) Corporate governance is the system by which business organizations are directed and controlled.
A)True B)False
Q5) The _____ is elected by the owners to represent their interests in the effective running of a corporation.
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Chapter 6: The Role of Government
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Sample Questions
Q1) The creation of the Public Company Accounting Oversight Board (PCAOB)as an independent oversight body was an attempt to reestablish the perceived independence of auditing companies that faced serious questioning after several corporate scandals.
A)True
B)False
Q2) In its mission to promote ethical organizational behavior and increase the costs of unethical behavior,the Federal Sentencing Guidelines for Organizations establishes a definition of an organization that is so broad as to prompt the assessment that "no business enterprise is exempt."
A)True
B)False
Q3) Title III of the Sarbanes-Oxley Act requires senior auditors to rotate off an account every five years,and junior auditors every seven years.
A)True
B)False
Q4) How did the Foreign Corrupt Practices Act (FCPA)encompass all the secondary measures that were in use prior to the passing of the act?
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8
Chapter 7: Blowing the Whistle
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Sample Questions
Q1) Under the federal Civil False Claims Act,whistle-blowers who expose fraudulent behavior against the government are entitled to a maximum of _____ percent of the amount recovered.
Q2) Whistle-blowers are individuals who:
A) discover evidence of malpractice in their workplace but choose to ignore it.
B) witness and report the misconduct in organizations for which they do not work. C) bring the misconduct in the organizations they work for to the attention of others. D) witness but ignore the misconduct in organizations for which they do not work.
Q3) A _____ is an employee who discovers corporate misconduct and chooses to bring it to the attention of others.
Q4) A qui tam lawsuit is a lawsuit brought on behalf of the federal government by a whistle-blower under the False Claims Act of 1863.
A)True
B)False
Q5) The federal Civil False Claims Act is also known as "_____ Law."
Q6) The Whistleblower Protection Act of 1989 applied only to _____ employees.
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Page 9
Chapter 8: Ethics and Technology
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Sample Questions
Q1) According to Adam Moore,which of the following is true of thin consent?
A) It is given when the employee has no other choice.
B) It is not dependent upon the state of the job market.
C) It is consent given on behalf of somebody else.
D) It is a form of consent that is not legally binding.
Q2) Advances in technology make it harder for employers to assign employees work outside the workplace.
A)True
B)False
Q3) Video surveillance,under federal law,is acceptable where the camera focuses on publicly accessible areas.
A)True
B)False
Q4) Which of the following is an argument against creating a "locked-down" work environment?
A) Vicarious liability can have serious implications for the employer.
B) Cyberliability can have serious implications for the employer.
C) Employee turnover tends not to affect the company financially.
D) Employees who resent being constrained might leave the company.
Q5) Information can be sent over fiber-optic cables only after it has been _____.
Page 10
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Chapter 9: Ethics and Globalization
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Sample Questions
Q1) The UN Global Compact is a voluntary corporate citizenship initiative endorsing 10 key principles that focus on four key areas of concern: the environment,anticorruption,the welfare of workers around the world,and global human rights.
A)True
B)False
Q2) Utilitarianism is a theory in ethics that advocates making choices that offer the greatest good for the greatest number of people.
A)True
B)False
Q3) Summarize the 10 key principles of the UN Global Compact that address its four areas of concern: Human Rights,Labor Standards,Environment,and Anticorruption.
Q4) The OECD Guidelines for Multinational Enterprises do not address the issue of taxation.
A)True B)False
Q5) Multinational corporations are also known as _____ corporations.
Q6) Why were Richard DeGeorge's guidelines for multinational corporations doing business abroad criticized?
Page 11
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Chapter 10: Making It Stick: Doing Whats Right in a Competitive Market
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Sample Questions
Q1) Which of the following is an advice from the Institute of Business Ethics for creating a code of ethics?
A) Get endorsement from the chairperson and the board.
B) Put the code on the organizations website rather than sending it to all employees,suppliers,and others.
C) Do not pick a well-tested model.
D) Do not try out the code first as no piloting is required for a company's code of conduct.
Q2) The Ethics and Compliance Officers Association is a professional group of ethics and compliance officers with over 1,000 members.
A)True
B)False
Q3) When an individual is looking to manage the reputation and policies of an organization,the commitment to doing the right thing becomes more about written ethics policy than any sense of organizational integrity.
A)True
B)False
Q4) Differentiate between reactive and proactive ethical policies.
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