Principles of Management Information Systems
Exam Answer Key
Course Introduction
Principles of Management Information Systems introduces students to the fundamental concepts and applications of information systems in business organizations. The course explores how information systems support organizational operations, decision-making, and strategic objectives, covering topics such as system components, data management, enterprise systems, and the ethical and social implications of technology. By examining real-world case studies, students gain insights into how managers leverage information technology to improve business processes, enhance communication, and create competitive advantages in a dynamic global environment.
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Using MIS 6th Edition by David Kroenke
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13 Chapters
1467 Verified Questions
1467 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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Sample Questions
Q1) You have a spreadsheet that provides the airfares to different cities from New York.If this is used to make a decision, it will be considered as ________.
A)knowledge
B)data
C)information
D)interpretation
Answer: B
Q2) The hardware and software components of information systems are capable of performing actions, according to the five-component model of information systems.
A)True
B)False
Answer: False
Q3) People can buy information systems, but they cannot buy information technology. A)True
B)False
Answer: False
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Describe project data and project metadata.
Answer: Project data is data that is part of the collaboration's work product.For example, for a team that is designing a new product, design documents are examples of project data.A document that describes a recommended solution is project data for a problem-solving project.
Project metadata is data that is used to manage the project.Schedules, tasks, budgets, and other managerial data are examples of project metadata.Both types of data, by the way, are subject to iteration and feedback.
Q2) Strategic decisions are typically not collaborative.
A)True
B)False
Answer: False
Q3) What is SharePoint Online?
Answer: SharePoint Online is an industrial-strength product for content sharing.It has deep and rich features, and it can handle massive amounts of data and hundreds of users.Users can use libraries and lists to manage and/or control content, gather team opinions with surveys and wikis, and share team members' opinions with blogs.
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Page 4
Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) A group of grain farmers in a surplus year will have reduced ________.
A)bargaining power
B)threat of substitutes
C)risk of rivalry
D)threat of new entrants
Answer: A
Q2) A retail marketing company sells such products as agricultural produce and consumer products.The company procures materials from farmers and local producers.This process of obtaining the inputs needed for a business is called
A)outbound logistics
B)inbound logistics
C)operations
D)internal marketing
Answer: B
Q3) The sales process involves sales and marketing as well as outbound logistics activities.
A)True
B)False Answer: True
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Chapter 4: Hardware and Software
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Q1) Using content to drive application behavior is called indirect interaction.
A)True
B)False
Q2) Desktop computers, Xboxes, and large, heavy, power-hungry laptops are not mobile devices.
A)True
B)False
Q3) Which of the following is an example of a vertical-market application software?
A)inventory tracking software for an auto manufacturer
B)at-home tax preparation software
C)Adobe suite used by graphic designers
D)Microsoft PowerPoint used to create presentations
Q4) Which of the following is an example of a closed source project?
A)Firefox
B)Android
C)Microsoft Office
D)Ubuntu
Q5) List the various categories of application software.
Q6) Describe the various components of hardware and provide examples.
Q7) What are the disadvantages of employee use of mobile system at work?
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Chapter 5: Database Processing
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Sample Questions
Q1) Describe a DBMS and its functions.List some of the popular DBMS softwares.
Q2) Which of the following database administration tasks is related to adaptation?
A)monitoring backup procedures
B)conducting training for users
C)monitoring database performance
D)managing configuration changes in systems
Q3) What are application programs and what are their functions?
Q4) Users are the final judges as to what data the database should contain and how the records in that database should be related to one another.
A)True
B)False
Q5) The rows in a database need to have two or more primary keys. A)True
B)False
Q6) In an E-R diagram, an entity is represented by a single triangle and the relationships between entities are represented by dotted lines.
A)True
B)False
Q7) Describe the elements of a data model.Provide examples.
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Chapter 6: Data Communication and the Cloud
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Q1) The term "cloud" is used to refer to the elastic leasing of pooled computer resources over the Internet.
A)True
B)False
Q2) Which of the following transmission lines is used for Local Area Networks?
A)DSL Telephone
B)Cable TV Lines
C)UTP
D)Wireless connection
Q3) Describe the major LAN protocols.
Q4) The top layer of TCP/IP Protocol architecture is related to ________.
A)internets
B)transport
C)applications
D)data links
Q5) A(n)________ is a variable used to provide properties about a tag.
A)HTML Tag
B)attribute
C)URL
D)code
Page 8
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Chapter 7: Processes, Organizations, and Information Systems
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Q1) Organizations like Oracle and SAP find it difficult to move toward low-cost cloud solutions as ________.
A)cloud solutions are inefficient
B)they think cloud solutions are likely to disappear by the next decade
C)the cloud system is inaccessible through internet
D)they cannot walk away from the revenue of lucrative support contracts that they entail
Q2) ________ is a major task when implementing enterprise systems.
A)Virtualization
B)Encapsulation
C)Gap identification
D)Data duplication
Q3) Choosing an ERP solution that has applications that function close to the organization's requirements is critical to its successful implementation.
A)True
B)False
Q4) Define ERP.What is the primary purpose of an ERP system?
Q5) Explain the nature of the database component of an ERP solution.
Q6) Describe inter-enterprise information systems.
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Chapter 8: Social Media Information Systems
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Q1) According to McAfee, pushing enterprise content to users based on subscriptions and alerts is part of the ________ component.
A)signals
B)search
C)links
D)authoring
Q2) Human capital is the investment in social relations with the expectation of returns in the marketplace.
A)True
B)False
Q3) Web 2.0 as Web-delivered services and content that are paid for by ________.
A)SM sponsors
B)users
C)advertising
D)investors
Q4) Defenders-of-belief communities are highly effective for activities that involve innovation or problem solving.
A)True
B)False
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) What are the common problems with using operational data?
Q2) ________ is defined as information containing patterns, relationships, and trends of various forms of data.
A)Process mining
B)Business process management
C)Business intelligence
D)Spatial intelligence
Q3) All management data needed by any of the BI servers is stored in metadata.
A)True
B)False
Q4) With unsupervised data mining, analysts do not create a model or hypothesis before running the analysis.
A)True
B)False
Q5) MapReduce is a technique for harnessing the power of thousands of computers working in parallel.
A)True
B)False
Q6) What is a reporting application? Name five basic reporting operations.
Q7) Differentiate between unsupervised and supervised data mining.
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Chapter 10: Development Processes
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Q1) Which of the following is true for the relationship between business processes and information systems?
A)A business process need not relate to any information system, but an information system relates to at least one business process.
B)Information systems incorporate all business process activities, and hence should be developed before business processes.
C)Starting from processes and working toward information systems is the best option to anticipate future demands and new business processes.
D)Developing information systems before business processes ensures that all activities are considered in the development process.
Q2) Business process management is a non-cyclic process for systematically creating, assessing, and altering business processes.
A)True
B)False
Q3) Explain why process management is necessary for an organization.
Q4) What are the tools used when planning IS projects?
Q5) What are the principles of agile development?
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Chapter 11: Information Systems Management
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Q1) The responsibilities of a ________ include advising the chief information officer, executive group, and project managers on emerging technologies.
A)project manager
B)consultant
C)system analyst
D)chief technology officer
Q2) A(n)________ is a group of senior managers from the major business functions that works with the CIO to set IS priorities and decide among major IS projects and alternatives.
A)steering committee
B)discussion forum
C)IS department
D)network board
Q3) In the IS department, the ________ group manages the process of creating new information systems as well as maintaining existing information systems.
A)operations
B)technology
C)development
D)outsourcing relations
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Page 13
Chapter 12: Information Security Management
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Q1) ________ enable you to access Web sites without having to sign in every time.
A)Bookmarks
B)Pop-ups
C)Cookies
D)Public keys
Q2) ________ helps in accomplishing job tasks during failure.
A)Back up site
B)Operations
C)Development
D)Recovery
Q3) Unauthorized data disclosures are possible due to human error.
A)True
B)False
Q4) ________ occurs through human error when employees do not follow proper procedures or when procedures have not been well designed.
A)Unauthorized data disclosure
B)Incorrect data modification
C)Denial of service
D)Loss of infrastructure
Q5) What is the basic information that a security policy must stipulate?
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Chapter 13: The International Dimension
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Sample Questions
Q1) Explain how managing a global IS development project will involve challenges in the areas of time, quality, and costs.
Q2) How are international business processes likely to be developed to overcome the present challenges of international cross-functional applications?
Q3) As long as there is an adequate data interface between two information systems that are in locations that are diverse in terms of business practices and language, they can operate independently, sharing data when necessary.
A)True
B)False
Q4) The bullwhip effect is a phenomenon in which the variability in the size and timing of orders decreases at each stage up the supply chain, from customer to supplier.
A)True
B)False
Q5) The bullwhip effect increases the overall profitability of the supply chain. A)True
B)False
Q6) List the issues that need to be addressed when localizing a computer program.
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