Principles of Management Exam Solutions
Course Introduction
Principles of Management introduces students to the foundational concepts and practices essential for effective management in organizations. The course covers the core functions of management planning, organizing, leading, and controlling while exploring key topics such as decision-making, motivation, communication, organizational structure, and strategic planning. Through case studies, discussions, and practical exercises, students gain an understanding of how managers drive organizational success, adapt to changing environments, and foster productive teams. This course provides the knowledge and skills necessary for aspiring managers to effectively address challenges and make informed decisions in diverse business settings.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
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10 Chapters
1024 Verified Questions
1024 Flashcards
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Page 2
Chapter 1: What Is Organizational Behaviour
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73203
Sample Questions
Q1) Referring to SCENARIO 1-4,ethical values and motivation are important ________ variables.
A)group-level
B)organization systems-level
C)individual-level
D)corporate-level
E)departmental-level
Answer: C
Q2) Recognition of the importance of developing interpersonal skills is closely tied to the need for hiring and retaining high-performing employees.
A)True
B)False
Answer: True
Q3) In OB,contributions in the area of power are more likely to come from psychologists than from political scientists.
A)True
B)False
Answer: False
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Chapter 2: Perception, personality, and Emotions
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Lilly has observed that when she communicates to her employees that she has great faith in them when they take on a new project,they rarely let her down.What is this an example of?
A)contrast effects
B)a self-fulfilling prophesy
C)the halo effect
D)stereotyping
E)projection
Answer: B
Q2) The extraversion/introversion personality trait is a dimension that refers to how people focus themselves.
A)True
B)False
Answer: True
Q3) Since people's perceptions influence how they behave,it is fair to say that perceptions in organizations are,at least as important,if not more important,than facts.
A)True
B)False
Answer: True
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Chapter 3: Values, attitudes, and Their Effects in the Workplace
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73205
Sample Questions
Q1) According to the Hofstede's research,________ scored high on the individualism dimension.
A)Colombia
B)Australia
C)Thailand
D)Portugal
E)China
Answer: B
Q2) Tom is a manager who values family security,self-respect,and a sense of accomplishment above all else.These are examples of
A)moral standards.
B)ethical values.
C)instrumental values.
D)terminal values.
E)cultural values.
Answer: D
Q3) Voice is an active and constructive response to dissatisfaction.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Motivating Self and Others
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Omar tries to motivate his employees by helping them develop new skills and achieve their own personal goals.According to Maslow's hierarchy of needs theory,he is appealing to their ________ needs.
A)physiological
B)safety
C)social
D)esteem
E)self-actualization
Q2) Organizations are challenged to create motivating jobs in order to recruit and retain skilled and committed employees.Discuss in detail the factors involved in creating motivating jobs giving specific examples where possible.
Q3) Tara often refers to "company policy" when explaining issues to her staff that they find distasteful.With respect to the motivation-hygiene theory,company policy is an example of a ________ factor.
A)physiological
B)hygiene
C)growth
D)intrinsic
E)valence
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Page 6
Chapter 5: Working in Teams
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73207
Sample Questions
Q1) Some members may be upbeat and others may be depressed in the ________ stage of development.
A)performing
B)norming
C)storming
D)adjourning
E)controlling
Q2) Conflict in teams is always destructive.
A)True
B)False
Q3) A team is
A)any group of people working together.
B)a number of people working together toward and accountable for a common goal.
C)people,like factory workers,who perform the same tasks.
D)a group of people with a common relationship.
E)members of the same department.
Q4) The ideal group size depends on the type of task being completed.
A)True
B)False
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Chapter 6: Communication, conflict, and Negotiation
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73208
Sample Questions
Q1) Research shows that executives devote many hours to responding to emails.Thus,it would be safe to conclude that for those executives who desire a lot of social contact in their jobs,a heavy reliance on electronic communication will likely lead to job dissatisfaction.
A)True
B)False
Q2) Managers should communicate non-routine messages through channels that are high in richness.
A)True
B)False
Q3) Teams experiencing affective conflict make poorer decisions and have a lower acceptance level for those decisions.
A)True
B)False
Q4) Face to face is the richest of all communication channels.
A)True
B)False
Q5) What is considered proper physical distance between people is universal.
A)True
B)False
8
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Chapter 7: Power and Politics
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Sexual harassment occurs only if there is physical contact of a sexual nature.
A)True
B)False
Q2) Ed has been successful in instilling in his staff a sense of ownership of the work that they do by giving them a lot of decision-making responsibility.He has thus ________ them.
A)persuaded
B)empowered
C)influenced
D)politicized
E)harassed
Q3) Dianne is very good at influencing the behaviour of others so that they act in accordance with her wishes.Therefore,Dianne has
A)power.
B)influence.
C)expertise.
D)empowerment.
E)charisma.
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Chapter 8: Leadership
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/73210
Sample Questions
Q1) Referring to SCENARIO 8-1,according to Hersey and Blanchard's Situational Leadership theory,Bill's leadership style with Andrea should be A)selling.
B)telling.
C)participating.
D)delegating.
E)managing.
Q2) One study that contrasted visionary and nonvisionary companies found that visionary companies outperformed nonvisionary companies by six times.
A)True
B)False
Q3) Level 5 leaders tend to be the very outstanding,well known leaders of prominent,profitable companies.
A)True
B)False
Q4) Unethical leaders are more likely to use their charisma for self-serving ends.
A)True
B)False
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Page 10
Chapter 9: Decision Making,creativity and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Ysanne uses intuition to make many of her decisions.Intuitive decisions are usually
A)based on experience.
B)"good enough."
C)irrational.
D)ineffective.
E)optimizing.
Q2) Encouraging employees to volunteer time and skills to charitable organizations is an example of
A)a stage of moral development.
B)corporate social responsibility.
C)an ethical code of conduct.
D)whistle-blowing.
E)ethical actions based on justice.
Q3) The rational decision-making model assumes that the decision maker can list all possible alternatives.
A)True
B)False
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Chapter 10: Organizational Culture and Change
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73212
Sample Questions
Q1) If an individual believes his or her income will be affected negatively by a particular change,resistance will increase.This is an example of a low tolerance for change.
A)True
B)False
Q2) Describe the factors that illustrate the levels of organizational culture and discuss in detail the functions of organizational culture.Support your answer with specific examples.
Q3) Who is responsible for managing change in organizations?
A)the owners
B)the board of directors
C)change agents
D)every employee
E)shareholders
Q4) From the standpoint of employees,culture is valuable because it
A)empowers people.
B)spells out what is important in the organization.
C)clearly distinguishes between managers and employees.
D)establishes policies and procedures.
E)limits use of power.
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