Principles of Management Exam Review
Course Introduction
Principles of Management introduces students to the fundamental concepts, theories, and practices that underpin effective management within organizations. Covering topics such as planning, organizing, leading, and controlling, this course examines both classical and contemporary approaches to management. Students will explore the roles and responsibilities of managers, the dynamics of teamwork and decision-making, and the importance of ethical leadership. Emphasis is placed on developing analytical and problem-solving skills needed to navigate the challenges of todays dynamic business environment, preparing students for future leadership roles across various industries.
Recommended Textbook
Organizational Behavior 3rd Edition by Michael A. Hitt
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14 Chapters
2400 Verified Questions
2400 Flashcards
Source URL: https://quizplus.com/study-set/1321
Page 2
Chapter 1: A Strategic Approach to Organizational Behavior
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170 Verified Questions
170 Flashcards
Source URL: https://quizplus.com/quiz/26335
Sample Questions
Q1) An important form of training in high-involvement management organizations is socialization into the norms of the organization.
A)True
B)False
Answer: True
Q2) High-involvement management organizations that use selective hiring primarily build small pools of applicants using advertising.
A)True
B)False
Answer: False
Q3) Managers must avoid seeking _____________ answers to resolve organization issues.
Answer: simple
Q4) Strategic managers must always seek simple answers to resolve organizational issues.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Organizational Diversity
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173 Verified Questions
173 Flashcards
Source URL: https://quizplus.com/quiz/26336
Sample Questions
Q1) Diversity Management Programs create:
A) an exclusive work environment
B) an inclusive work environment
C) unrealistic work environments
D) realistic work environments
E) inconsistent work environments
Answer: B
Q2) Monolithic organizations are homogeneous.
A)True
B)False
Answer: True
Q3) A lower level manager discovers theft in his department. When reporting the incident to his supervisor, he confides, "I know who is doing this, but I must interview everyone so no one will think I am prejudiced." The manager is engaging in discrimination.
A)True
B)False
Answer: False
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Chapter 3: Organizational Behavior in a Global Context
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26337
Sample Questions
Q1) Having ___________ helps managers understand and respond effectively to people from different cultures.
Answer: cultural intelligence
Q2) Identify and describe three risks associated with expanding into international markets.
Answer: The three risks faced by firms expanding into international markets are political risks, economic risks, and managerial risks. Political risks relate to instability in national governments, the threat of civil or international war, and the threat of state-sponsored terrorism. Economic risks relate to fluctuations in the value of foreign currencies and the possibility of sudden economic contraction in some countries. Managerial risks relate to relate to the
Q3) In a global economy, products, services, people, and technologies move freely across:
A) international borders
B) state borders
C) national borders
D) transnational borders
E) none of the above
Answer: C
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Page 5
Chapter 4: Learning and Perception
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26338
Sample Questions
Q1) Waiting for a considerable amount of time before punishing an individual's undesirable behavior is optimal when trying to extinguish that behavior.
A)True
B)False
Q2) When an individual attributes their own successes to external factors and their failures to internal factors, he or she is using a "self-serving bias."
A)True
B)False
Q3) When we attribute our own successes to internal factors and our failures to external factors we are making what is called_______________.
Q4) Assuming that most other people have the same values and beliefs as we do is known as:
A) stereotyping
B) prejudging
C) predisposing
D) projecting
E) none of the above
Q5) The process of deciding what caused the behavior is known as ________.
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Chapter 5: Personality, Intelligence, Attitudes, and Emotions
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26339
Sample Questions
Q1) Research indicates that extraversion is positively correlated with job satisfaction.
A)True
B)False
Q2) Intelligence and cognitive ability are commonly referred to as the same trait.
A)True
B)False
Q3) The two most thoroughly examined attitudes in strategic OB are:
A) job satisfaction and organizational citizenship
B) job satisfaction and organizational commitment
C) motivation and job satisfaction
D) motivation and organizational commitment
E) motivation and organizational citizenship
Q4) People who score high on authoritarianism believe that status and the use of power in organizations is improper.
A)True
B)False
Q5) Approval motivation is not related to the concept of conformity.
A)True
B)False
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Chapter 6: Work Motivation
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26340
Sample Questions
Q1) People with a high need for affiliation tend to not make good managers.
A)True
B)False
Q2) Organizations use goal setting to motivate associates because having goals often helps to align individual motives with organizational goals.
A)True
B)False
Q3) A(n) __________need can set the stage for shortcuts and illicit actions.
A) self-esteem
B) self-actualization
C) achievement
D) equity
E) all of the above
Q4) The two-factor theory recognizes two sets of rewards: job satisfaction and those related to job dissatisfaction.
A)True
B)False
Q5) Discuss Maslow's hierarchy of needs and the various levels of the theory. Where are you currently on this hierarchy and why?
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Chapter 7: Stress and Well-Being
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174 Verified Questions
174 Flashcards
Source URL: https://quizplus.com/quiz/26341
Sample Questions
Q1) ______results from facing challenges with an expectation of achievement.
A) eustress
B) distress
C) functional stress
D) dysfunctional stress
E) achievement stress
Q2) Two models of workplace stress are the demand-perception model and the effort-outcome model.
A)True
B)False
Q3) _________can be defined as feelings of tension that occurs when a person perceives that a given situation is about to exceed his or her ability to cope.
A) Overload
B) Stress
C) Fatigue
D) Frustration
E) Anger
Q4) Sources of stress can be real or _____.
Q5) Meditation and yoga are examples of ________.
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Chapter 8: Leadership
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170 Verified Questions
170 Flashcards
Source URL: https://quizplus.com/quiz/26342
Sample Questions
Q1) ________is the process of providing general direction and influencing individuals to achieve goals.
A) Teamwork
B) Leadership
C) Cooperation
D) Mediation
E) Arbitration
Q2) Transactional leadership is related to all of the following, EXCEPT:
A) Directive leadership
B) Employee-centered
C) Job-centered
D) Initiating structure
E) Task orientation
Q3) Transactional leaders provide clear expectations to their followers.
A)True
B)False
Q4) It is now believed by researchers that leaders are born and not made.
A)True
B)False
Q5) "I am the leader, therefore I serve," represents _______leadership.
Page 10
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Chapter 9: Communication
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26343
Sample Questions
Q1) The wheel and Y networks are more effective in accomplishing simple tasks.
A)True
B)False
Q2) Language fluency is one dimension of what is known as _________.
Q3) Once a message has been received the receiver does not need to decode it.
A)True
B)False
Q4) Horizontal communication takes place between and among people at the same level.
A)True
B)False
Q5) Managers spend about 25% of their time in verbal communication, and it is estimated that they only understand about 50% of what is being communicated verbally to them.
A)True
B)False
Q6) To combat gossip, individuals who habitually traffic in irrelevant, unsubstantiated information should be ignored by management.
A)True
B)False
11
Q7) _____messages are those that can be interpreted in multiple ways.
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Chapter 10: Decision Making by Individuals and Groups
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26344
Sample Questions
Q1) A confirmation bias has a strong effect on the type of information gathered.
A)True
B)False
Q2) Risk-taking propensity is the willingness to take chances.
A)True
B)False
Q3) Even though quality is not consistently improved by group decision making, individual satisfaction and commitment to the final solution are often enhanced.
A)True
B)False
Q4) People who prefer to rely on their emotions and subjective judgments are said to use a _______style.
A) thinking
B) sensing
C) intuition
D) feeling
E) none of the above
Q5) A confirmation bias leads decision makers to _____ information that confirms beliefs and ideas, and avoid seeking ________ information.
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Chapter 11: Groups and Teams
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26345
Sample Questions
Q1) _________ refers to the extent that an individual works well with others.
Q2) Self-managing teams have very little autonomy.
A)True
B)False
Q3) _____ tasks are those in which members' individual performances are averaged together to arrive at the team's overall performance.
A) Additive
B) Compensatory
C) Joint
D) Disjunctive
E) Conjoined
Q4) Diversity can _____ effects in the short run but _____ effects in the long run.
A) negative; positive
B) positive; negative
C) mixed; positive
D) positive; mixed
E) mixed; negative
Q5) When all teams lack commitment to organizational tasks and goals, _________ cohesive teams may perform better than _________ cohesive teams.
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Chapter 12: Conflict, Negotiation, Power, and Politics
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26346
Sample Questions
Q1) Avoiding and accommodating are responses to conflict.
A)True
B)False
Q2) Discuss and define four of the five types of power. Which type of power do you use in your workplace or home? And why?
Q3) Strategic contingency power is related to dependency.
A)True
B)False
Q4) People in ______cultures tend to view conflict as an inevitable and sometimes beneficial aspect of life.
A) Eastern
B) Western
C) Asian
D) Icelandic
E) All of the above
Q5) Many businesses have come to view being environmentally responsible as a profitable business strategy.
A)True
B)False
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Chapter 13: Organizational Structure and Culture
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26347
Sample Questions
Q1) As firms become more diversified, research suggests that they should adopt the divisional form.
A)True
B)False
Q2) A manager's ___________corresponds to the number of individuals who report directly to him or her.
A) span of control
B) span of depth
C) span of command
D) depth
E) height
Q3) Organic organizations are associated with less:
A) standardization
B) specialization
C) formalization
D) centralization
E) all of the above
Q4) Define what a cultural audit is and when an organization should use one.
Q5) CAM stands for
Q6) CAD stands for:
Page 15
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Chapter 14: Organizational Change and Development
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170 Verified Questions
170 Flashcards
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Sample Questions
Q1) _________involves efforts to block the introduction of new ways of doing things.
Q2) Three of the most important internal pressures for change are changes in the CEO or top management, natural life-cycle forces, and aspiration- evaluation discrepancies.
A)True
B)False
Q3) Once specific organization needs are diagnosed, the next step is to plan and implement appropriate ________________.
Q4) Change leaders must understand the _______syndrome
A) DADA
B) DASD
C) DAPA
D) BADA
E) ADDA
Q5) High-involvement management and organizational development methods are inconsistent approaches to organizational management.
A)True
B)False
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