Principles of Management Exam Review
Course Introduction
Principles of Management introduces the fundamental concepts and practices essential for effectively managing organizations. The course covers topics such as planning, organizing, leading, and controlling, emphasizing the roles and responsibilities of managers in various types of organizations. Students explore key management theories, decision-making processes, motivation, communication, and leadership styles, as well as the impact of global, ethical, and technological considerations on management. By combining theoretical frameworks with real-world examples, the course equips students with practical skills and insights for problem-solving and leadership in todays dynamic business environment.
Recommended Textbook Management 3rd Edition by Michael A. Hitt
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15 Chapters
1496 Verified Questions
1496 Flashcards
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Page 2
Chapter 1: The Nature of Management
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Sample Questions
Q1) Effective managers ________.
A) accept existing resource limits and levels of employee motivation
B) use resources to maximize the achievement of the organization's goals
C) prefer working alone rather than with groups or other individuals
D) let subordinates evaluate people's skills before selecting the best candidate
Answer: B
Q2) In Rosemary Stewart's analysis of a managerial job along different dimensions,what sort of factors might be found in the choices dimension?
Answer: This dimension underscores the fact that despite demands and constraints,managers always have the opportunity to exercise discretion.Thus,a manager regularly makes choices about what to do or not do,how to complete tasks,and which employees will participate in projects,among others.Discretion is an important part of a managerial job.How managers exercise discretion and the quality of the judgments they make largely determine their effectiveness as managers.
Q3) In the context of an organization,all managers are members but all members are not managers.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Social Responsibility and Managerial Ethics
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Sample Questions
Q1) A(n)________ is a decision that is contrary to an individual's stated beliefs and policies of the company.
A) fallacy
B) cognitive bias
C) ethnocentric viewpoint
D) ethical lapse
Answer: D
Q2) According to a recent survey by BizMag.com,more than 60 percent of all employees believe that pilfering office supplies for personal use is acceptable.Which of the following statements is true in this scenario?
A) The magnitude of the consequence is high.
B) The concentration of effect is high.
C) There is a high degree of social consensus.
D) The probability of effect is high.
Answer: C
Q3) As a group,whistleblowers tend to be disgruntled employees.
A)True
B)False
Answer: False
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Page 4
Chapter 3: International Management and Globalization
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Sample Questions
Q1) ________ are cooperative arrangements between two firms in which they agree to share resources to accomplish a mutually desirable goal.
A) Strategic alliances
B) Licensing arrangements
C) Cross-border acquisitions
D) Wholly-owned subsidiaries
Answer: A
Q2) In ________,contextual variables have much less impact on the determination of appropriate behaviors.
A) low-context cultures
B) power distance
C) gender focus
D) collectivism
Answer: A
Q3) In an organization using transnational focus,________.
A) innovative products are developed in the home country market
B) subsidiaries react quickly to changes in the marketplace
C) strategic decisions are decentralized
D) managers can tailor their strategies to local market conditions and demands
Answer: C
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Chapter 4: Strategic Management
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100 Flashcards
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Sample
Questions
Q1) When conducting an environmental analysis in a foreign country,two additional dimensions of the external environment that are typically examined are ________ environmental forces.
A) commercial and industrial
B) military and governmental
C) institutional and physical
D) educational and cultural
Q2) The concept of ________ is the ability of a firm to provide value to customers that exceeds what competitors can provide.
A) strategic management
B) distinctive competence
C) competitive advantage
D) core competence
Q3) The strengths and weaknesses of a company's business partners throughout the entire value network have little effect on the competitive position and advantage of the firm.
A)True
B)False
Q4) What happens during a SWOT analysis?
Q5) What is core competence?
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Chapter 5: Planning
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Sample Questions
Q1) Which of the following is NOT one of the five characteristics of effective goals?
A) specificity
B) abstractness
C) commitment
D) measurability
Q2) Ted is a manager at the strategic business unit level of his organization.Which of the following would be one of his responsibilities?
A) facilitating the achievement of the competitive plan of the business
B) determining the activities to be performed to meet customer expectations
C) deciding whether to expand operations in Brazil
D) ensuring coordination across different departments of business
Q3) What operational plans are evident in the scenario?
Q4) Altering the time frame for a goal is most likely to affect ________.
A) the specificity of the goal
B) the scope of the goal
C) the realism of the goal
D) the measurability of the goal
Q5) Did Mr.Able encourage the sales staff to develop a feeling of ownership toward the goals?
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Chapter 6: Organizational Structure and Design
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Sample Questions
Q1) Companies in relatively stable and static environments can use rules effectively to achieve integration.
A)True
B)False
Q2) Within the context of the increasingly international environment in which organizations compete,contrast the global approach and the local approach to business.
Q3) "White water" environments are ________.
A) stable
B) formal
C) dynamic
D) stationary
Q4) Pfizer,a pharmaceutical company,operates in over 40 countries around the world,and many of the larger-country units enjoy considerable freedom and autonomy.Thus,it can be said that Pfizer exemplifies a(n)________ mode of decision making.
A) centralized
B) decentralized
C) autocratic
D) unilateral
Page 8
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Chapter 7: Managing Diverse Human Resources
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Sample Questions
Q1) Explain how orientation programs train employees in technical,interpersonal,and conceptual skills.
Q2) Orangetree has hired new employees following a campus recruitment drive.Tim and Sandy,the new employees,have the skills to do the job but lack experience in the work environment.Orangetree assigns two older employees in the same department to help Tim and Sandy get accustomed to the functioning of the organization.This is known as
A) apprenticeship
B) mentoring
C) job rotation
D) job sharing
Q3) In graphic rating scales,the characteristics being evaluated are clearly defined and are not left to individual interpretation.
A)True
B)False
Q4) A job specification describes the skills,experience,and education that a candidate should have to perform the job.
A)True
B)False
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Chapter 8: Leadership
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Sample Questions
Q1) Penelope is the owner of a small-scale business.She has worked as a vice president in a large multinational company after graduating from a reputable university.After starting her own business,Penelope earns much lesser than what she used to earn before.However,she always had the desire to become an entrepreneur and is highly enthusiastic about attaining that goal.She displays high levels of energy and works day in and day out to achieve her goals.Which of the following traits is most evident in Penelope?
A) emotional maturity
B) emotional intelligence
C) drive to succeed
D) motivation to lead
Q2) As a person moves up in the organization,the relative importance of ________ decreases.
A) conceptual skills
B) technical skills
C) emotional intelligence
D) social intelligence
Q3) Briefly explain the possibility of having substitutes to leadership.
Q4) Explain any three types of influence tactics that managers can use to influence employees.
10
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Chapter 9: Motivation
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Sample Questions
Q1) ________ is a process theory that,in part,describes how to increase an individual's sense of self-efficacy,thus increasing motivation.
A) Equity theory
B) Vroom's expectancy theory
C) Social cognitive theory
D) Herzberg's two-factor theory
Q2) The essence of Maslow's need hierarchy is that individuals take a "top down" approach to satisfying their needs.
A)True
B)False
Q3) Within the context of the job characteristics model,a company's intranet linking all the R&D scientists,allowing them to post their ideas and propose solutions at any hour of the day,whether at the office,at home,or on the road,is an example of ________.
A) autonomy
B) task significance
C) skill variety
D) task identity
Q4) What influence does the situational context have on behavior?
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Chapter 10: Groups and Teams
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Which of the following is a characteristic of project groups?
A) These are constructed for a specific and limited purpose.
B) These are not originated by the organization.
C) They do not have a defined beginning and a specified ending date.
D) These groups are relatively permanent.
Q2) A self-managing work group is also known as a(n)________.
A) autonomous work group
B) global work group
C) virtual work group
D) supervisory work group
Q3) The three general types of global teams are ________.
A) destroyers, equalizers, and creators
B) destroyers, equalizers, and warriors
C) destroyers, preservers, and creators
D) destroyers, warriors, and seekers
Q4) Role conflict is a situation in which two members of a group are performing the same role.
A)True
B)False
Q5) What are the three types of group conflict?
Page 12
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Chapter 11: Communication and Negotiation
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Sample Questions
Q1) ________ refers to messages sent from lower organizational levels to higher levels.
A) Upward communication
B) Lateral communication
C) Synchronous communication
D) Downward communication
Q2) When nonverbal messages are ________ the spoken message,the odds of effective communication taking place are ________.
A) distinct from; improved B) similar to; greatly reduced C) consistent with; increased D) incompatible with; unaffected
Q3) Lateral communication is sent from lower organizational levels to higher levels.
A)True
B)False
Q4) Noise can interfere at any point in the communication process.
A)True
B)False
Q5) Briefly describe the basic model of communication.
Q6) Critique the communication media utilized in this scenario.
Page 13
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Chapter 12: Individual and Group Decision Making
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Sample Questions
Q1) List the decision-making process according to the bounded rationality model.
Q2) Groups that fall prey to groupthink have a(n)________,where they ignore the obvious ethical consequences of their decisions.
A) illusion of invulnerability
B) illusion of unanimity
C) illusion of morality
D) self-censorship
Q3) Which of the following occurs when decision makers adhere to a course of action after they know it is a mistake?
A) escalating commitment
B) rational ignorance
C) superrationality
D) satisficing
Q4) The administrative model is also known as the ________.
A) bounded rationality model
B) retrospective decision model
C) implicit favorite model
D) rational model
Q5) Describe Gresham's law of planning.
Q6) Define escalation of commitment.How can its effects be minimized?
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Chapter 13: Operations Management
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Sample Questions
Q1) Compare and contrast the following methods of monitoring the progress of projects: Gantt charts,program evaluation and review technique (PERT),and the critical path method (CPM).
Q2) Which of the following organizations has the least economies of scale?
A) an oil refinery
B) a unit making cameras
C) a bespoke tailor
D) a university class
Q3) ________ occur when a firm gets more experienced at making a product and develops greater insight about how to do the task more efficiently.
A) Learning effects
B) Economies of scale
C) Work standards
D) Capacity expansions
Q4) The ________ allows a company to capture the highest economies of scale.
A) job shop production process
B) small batch production process
C) assembly-line production process
D) continuous flow production process
Q5) Could continuous process improvement be used in this scenario?
Page 15
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Chapter 14: Control
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Sample Questions
Q1) As the complexity of a task increases and its assessment standards become more abstract,there will be a higher potential that performance measurement will cause confusion.
A)True
B)False
Q2) Which of the following is true of rolling budgets?
A) They are used in conjunction with normal budgets.
B) They do not have to be revised frequently.
C) They take very little managerial time and effort.
D) They are more accurate because of their recency.
Q3) Research on goal setting related to the budgetary process suggests that the ideal budget is one that is not challenging and is easily attainable.
A)True
B)False
Q4) Differentiate between precontrol and postcontrol of operations.
Q5) Which type of control has the broadest organizational scope?
A) diagnostic
B) operational
C) strategic
D) tactical
Page 16
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Chapter 15: Organizational Change and Development
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Sample Questions
Q1) Which of the following is important for a manager to do in the refreezing phase of organizational change in addition to providing positive reinforcement to the employees?
A) provide feedback
B) build momentum
C) supply resources
D) explain desired goals
Q2) Which of the following is an example of a technostructural activity?
A) agenda setting
B) sensitivity training
C) questionnaire development
D) job enrichment
Q3) The organizational development approach to change has a strong behavioral and people orientation.
A)True
B)False
Q4) A major driver of organizational change is the external environment in which the organization exists.
A)True
B)False
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