Principles of Management Exam Preparation Guide
Course Introduction
Principles of Management introduces students to the foundational concepts and theories essential to understanding how organizations operate and succeed. The course covers core management functions including planning, organizing, leading, and controlling, while exploring topics such as decision-making, organizational structure, motivation, leadership, and strategic management. Through real-world examples and case studies, students learn how effective management practices contribute to organizational goals, adapt to dynamic environments, and address contemporary challenges in the workplace.
Recommended Textbook
Fundamentals of Management 8th Edition by Ricky Griffin
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15 Chapters
1628 Verified Questions
1628 Flashcards
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Chapter 1: Understanding the Managers Job
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Which of the following statements is true about the behavioral management perspective?
A) It was first introduced by Max Weber.
B) It viewed jobs and organizations from a mechanistic point of view.
C) It was influenced by the industrial psychology movement.
D) It essentially dealt with job specialization techniques.
E) It slighted the role of the individual in organizations.
Answer: C
Q2) When a manager writes a mail to a supplier apologizing for a delay in payment, he is most likely to be using his _____ skills.
A) conceptual
B) technical
C) communication
D) abstract
E) spatial
Answer: C
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Chapter 2: The Environment of Organizations and Managers
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) In the external environment of an organization, the _____ environment's impact is often vague, imprecise, and long term.
A) general
B) regulatory
C) physical work
D) cultural
E) competitive
Answer: A
Q2) Hike and Loiters are two shoe manufacturers. Their products are similar, they are in the same price range, and their consumers keep switching between their products. This makes them:
A) strategic allies.
B) competitors.
C) associates.
D) regulators.
E) suppliers.
Answer: B
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Page 4
Chapter 3: Planning and Strategic Management
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) Zing Inc. is a large fashion brand that manufactures clothing and shoes. The top managers of Zing have decided to use the profits from its clothing outlets to invest in the shoes business. This scenario illustrates the _____ component of a strategy.
A) resource deployment
B) scope
C) distinctive competence
D) process loss
E) divestiture
Answer: A
Q2) Pilots have a check list they use to pre-flight an aircraft. This is an example of a(n)
Answer: SOP
An SOP (standard operating procedure) is a standing plan that outlines the steps to be followed in particular circumstances.
Q3) Pepsi has three divisions: soft drinks, juices, and snacks.
A)Single-product strategy
B)Related diversification
C)Unrelated diversification
Answer: B
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Page 5
Chapter 4: Managing Decision Making
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Sandra places orders for supplies for her bakery every month. This is an example of a(n) _____ decision.
Q2) One disadvantage of group decision making is that:
A) very little information and knowledge are available.
B) one person may dominate the group.
C) fewer alternatives are generated.
D) it reduces the chances of acceptance of the final decision.
E) it prevents groupthink from developing.
Q3) A(n) _____ decision is a decision that is relatively structured or recurs with some frequency (or both).
A) custom-made
B) novel
C) unstructured
D) intuitive
E) programmed
Q4) In a fast-paced world, decisions are made quickly
A)Advantage of individual decision making
B)Disadvantage of individual decision making
C)Advantage of group decision making
D)Disadvantage of group decision making
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Chapter 5: Entrepreneurship and New Venture Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) More difficult to obtain information about projected revenues, cash flow
A)Starting a business from scratch
B)Buying an existing business
C)Buying a franchise
Q2) Nannies-R-Us, babysitting providers
A)Service
B)Retailing
C)Construction
D)Finance and insurance
E)Wholesaling
F)Transportation
G)Manufacturing
Q3) The most important element of a business plan's financial plan is the cash budget, which shows:
A) how many units must be sold to recover start-up costs.
B) the tangible assets owned by the firm.
C) how much money is needed to start the business and keep it operating.
D) the salary which the entrepreneur will earn.
E) how many business units should be opened and the annual tax payment to be made.
Page 7
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Chapter 6: Organization Structure and Design
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) A wide span of management in a flat organization may result in a manager having
A) less authority over subordinates
B) more administrative responsibility
C) less accountability to a higher-up
D) less supervisory responsibility
E) more officers at different levels to report to
Q2) _____ represents the lowest level of interdependence.
A) Pooled interdependence
B) Reciprocal interdependence
C) Sequential interdependence
D) Synergetic interdependence
E) Structural interdependence
Q3) According to Weber, in a bureaucracy:
A) there should not be any arbitrary dismissals.
B) there should be no rules and regulations.
C) promotions should not be given based on technical expertise.
D) there should not be a social distance between supervisors and subordinates.
E) there should be a chain of command.
Q4) _____ is the extent to which an organization is broken down into subunits.
Page 8
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Chapter 7: Organization Change and Innovation
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) _____ is an OD technique that involves mediation to resolve problems or conflicts among individuals or groups.
Q2) A company has introduced new rules and regulations and appraisal criteria to promote discipline and commitment among employees. This organization change is in the area of _____.
A) work process
B) enterprise resource management
C) technology
D) operations
E) people
Q3) Martin is trying to adopt more automated equipment in his soda bottling facility, and workers are resisting the change. When Martin decides to hold a meeting to explain to workers how the change will be beneficial to them, he is using _____ as a means of overcoming resistance to change.
A) entropy
B) micromanagement
C) deskilling
D) education
E) specialization
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Page 9
Chapter 8: Managing Human Resources in Organizations
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Jennifer, the CEO of Phoenix Corp., is planning to build an internal design team for the company. She is looking for employees within the company who have the expertise and an interest in designing. Jennifer can find this information in the _____.
A) replacement chart
B) job specification
C) skills inventory
D) job description
E) article of incorporation
Q2) The _____ is charged with enforcing Title VII as well as several other employment-related laws.
Q3) _____ is defined as determining the extent to which a selection device is really predictive of future job performance.
Q4) The Civil Rights Act of 1991:
A) increases punitive damages in lawsuits.
B) makes it easier for employees to sue an organization for discrimination.
C) requires employers to provide up to 12 weeks of paid leave for family and medical emergencies.
D) limits union powers.
E) sets standards for safe working conditions.
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Chapter 9: Basic Elements of Individual Behavior in Organizations
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Claudia is trying to develop a communications plan for a new plant opening. She puts in many hours of overtime and eventually gives up and goes home without finishing the project. She is most likely in the _____ stage of the General Adaptation Syndrome (GAS).
A) resistance
B) alarm
C) exhaustion
D) preparation
E) verification
Q2) Dale has a(n) _____ locus of control because he believes that he has earned everything by himself.
Q3) General Adaptation Syndrome
A)Stress cycle
B)A general feeling of exhaustion
C)Smoking and drug use
D)Lower productivity
E)Task demands and role demands
Q4) _____ refers to a person's ability to manage multiple tasks and to consistently meet deadlines.
Q5) Explain the process of selective perception with an example.
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Chapter 10: Managing Employee Motivation and Performance
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Which of the following perspectives on motivation concerns "what" motivates people rather than "how" they are motivated?
A) Reinforcement
B) Process
C) Content
D) Equity
E) Expectancy
Q2) A basic assumption on which the expectancy theory is based on is that:
A) behavior is determined by a combination of forces in the individual and in the environment.
B) people do not make decisions about their own behaviors in organizations.
C) different people have the same type of needs, desires, and goals.
D) people make choices based on the extent to which a given behavior will lead to undesired outcomes.
E) people are motivated to seek social equity in the rewards they achieve for performance.
Q3) According to the motivation framework, the motivation process begins with a(n)
Q4) Discuss the basic assumptions of expectancy theory.
Page 12
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Chapter 11: Leadership and Influence Processes
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) _____ describes activities carried out for the specific purpose of acquiring, developing, and using power and other resources to obtain one's preferred outcomes.
A) Group cognition
B) Workplace diversity
C) Organizational culture
D) Political behavior
E) Collective intelligence
Q2) _____ behavior, identified by the path-goal theory, primarily involves being friendly and approachable, showing concern for subordinate welfare, and treating members as equals.
A) Directive leader
B) Task-oriented leader
C) Achievement-oriented leader
D) Participative leader
E) Supportive leader
Q3) The path-goal theory is the leadership theory that is a direct extension of the _____ theory of motivation.
Q4) The first organized approach to studying leadership involved trying to identify leadership _____.
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Chapter 12: Communication in Organizations
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) In _____, people work at home on their computers and communicate with colleagues and coworkers using electronic media.
A) blogging
B) coworking
C) outsourcing
D) telemarketing
E) telecommuting
Q2) Bill, the HR manager at Esposito Inc., compiles the company newsletter and in the process coordinates with the managers of other departments. The communication seen in this scenario best exemplifies:
A) vertical communication.
B) upward communication.
C) diagonal communication.
D) horizontal communication.
E) informal communication.
Q3) Data turns into information when it is organized and presented in a way that has _____.
Q4) _____ is the process of transmitting information from one person to another.
Q5) Wi-Fi technology is further extending the impact of _____ technology.
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Chapter 13: Managing Work Groups and Teams
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/21705
Sample Questions
Q1) Frequent sources of interpersonal conflict in organizations are _____, when two people distrust each other's motives, dislike each other, or for some other reason simply cannot get along.
A) personality clashes
B) interdependencies
C) incompatible goals
D) scarce resources
E) changes in environment
Q2) An advantage of teams in an organization is that they enable the organization to shed its _____.
A) functionality
B) bureaucracy
C) flexibility
D) technocracy
E) responsiveness
Q3) When the project management and creative departments at an advertising agency disagree over the proposed budget for an upcoming project, there is _____ conflict.
Q4) The advertising department at a technology firm is an example of a(n) _____ group.
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Chapter 14: Basic Elements of Control
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Google partnered with Nielsen Co. to poll users about ads on Google+. Nielsen then packaged the information for advertisers. This was a response to advertiser complaints about the effectiveness of ads on the social network. This indicates that Google is placing an emphasis on _____ controls.
A) operations
B) development
C) strategic
D) financial
E) structural
Q2) A state university develops a budget that shows its projected income from sources that include government funding, tuition fees, alumni contributions, and research grants. This is an example of a(n) _____ budget.
A) operations
B) capital expenditures
C) nonmonetary
D) output
E) revenue
Q3) A(n) _____ budget shows costs of major assets such as a new plant, machinery, or land.
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Page 16
Chapter 15: Managing Operations, Quality, and Productivity
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) Azures Airlines operates between Washington Dulles, Newark Liberty, and Paris Charles de Gaulle airports. It offers all business-class services. The customers feel that the prices of Azures' flights are considerably lower than those of other similar airlines. This quality of Azures is an example of:
A) features.
B) aesthetics.
C) reliability.
D) perceived quality.
E) serviceability.
Q2) Which of the following is the process of learning how other firms do things in an exceptionally high-quality manner?
A) Value-added analysis
B) Benchmarking
C) Outsourcing
D) Reducing cycle times
E) Statistical quality control
Q3) All inputs must be transformed into common units
A)Partial productivity ratio
B)Total factor productivity ratio
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Page 17