Principles of Management Exam Practice Tests
Course Introduction
Principles of Management provides an introduction to the fundamental concepts and practices involved in managing organizations. The course explores key management functions, including planning, organizing, leading, and controlling, while emphasizing the roles and responsibilities of managers at various levels. Students learn about decision-making, strategic management, organizational structure, motivation, leadership, communication, and the impact of external environments on organizations. Through case studies and practical examples, the course equips students with the knowledge and skills necessary to effectively manage resources, lead teams, and adapt to the dynamic business environment.
Recommended Textbook
Leadership Theory Application and Skill Development 6th Edition by Lussier and Achua
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12 Chapters
1754 Verified Questions
1754 Flashcards
Source URL: https://quizplus.com/study-set/352
Page 2
Chapter 1: Who Is a Leader and What Skills Do Leaders
Need?
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/5824
Sample Questions
Q1) For Henry Mintzberg,a leader handling a disturbance is illustrative of__________.
A)a seeking role.
B)a negotiator role.
C)a conflict of interest role.
D)a decisional role.
Answer: D
Q2) Which of the following is an example of a spokesperson role?
A)Reporting information to the government.
B)Attending professional/trade association meetings.
C)Visiting competitor facilities.
D)Purchasing new equipment.
Answer: A
Q3) A manager is determining the priority of orders to be filled next week.Is this manager using technical skills,interpersonal skills or decision-making skills?
Answer: The manager is using decision-making skills. Scheduling jobs requires a manager to make decisions.
Q4) Should leadership be the manager's job,or should leadership be a shared process?
Answer: Successful leaders share leadership with their followers.
Page 3
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Chapter 2: Leadership Traits and Ethics
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154 Verified Questions
154 Flashcards
Source URL: https://quizplus.com/quiz/5825
Sample Questions
Q1) Which of the following is NOT a belief of David McClelland?
A)Needs are based on personality.
B)All people possess the need for achievement, power, and affiliation, but to varying degrees.
C)Our needs are motivated by our behavior.
D)Needs are developed as we interact with the environment.
Answer: C
Q2) The process of blaming one's unethical behavior on others is known as:
A)distortion of consequences.
B)displacement of responsibility.
C)attribution of blame.
D)diffusion of responsibility.
Answer: B
Q3) At the preconventional level of moral development,living up to expectations of acceptable behavior defined by others motivates behavior to fulfill duties and obligations.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Leadership Behavior and Motivation
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147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/5826
Sample Questions
Q1) The ____ leader has low concern for both people and production.
A)middle-of-the-road
B)authority-compliance
C)country-club
D)impoverished
Answer: D
Q2) Ratios are generally better motivators than intervals.
A)True
B)False
Answer: True
Q3) Objective: To increase the number of customers by 10 percent.
Identify which criteria is missing from this objective. Write a new objective and include the missing criteria.
Answer: Criteria missing: target date
Improved objective: To increase the number of customers by 10 percent by the end of the month.
Q4) Giving employees a paycheck every week is an example of a fixed-ratio schedule.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Contingency Leadership Theories
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/5827
Sample Questions
Q1) What are the three subordinate and environmental situational factors of the path-goal model?
Q2) Based on the situational factors,the ____ leadership style provides high consideration.
A)directive
B)supportive
C)participative
D)achievement-oriented
Q3) To determine whether a leader's style is more task-motivated or more relationship-motivated,Fiedler uses his Least Preferred Coworker Scale.
A)True
B)False
Q4) According to contingency leadership theories,leadership success requires that managers adapt different leadership styles to meet the situation.
A)True
B)False
Q5) Fred E.Fiedler developed the path-goal leadership theory.
A)True
B)False
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Chapter 5: Influencing: Power, Politics, Networking, and Negotiation
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150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/5828
Sample Questions
Q1) Because you have taken a leadership course,you know that,being a manager,coercive power is only appropriate when:
A)maintaining discipline and enforcing rules.
B)when employees are unwilling to do as requested.
C)you have position power.
D)paired with the ingratiation influencing tactic.
Q2) When negotiating,one thing to remember is that when the other party becomes resistant to making the agreement,a hard sale is generally the best tactic.
A)True
B)False
Q3) As a manager,you can influence people to do things that they normally would not have done through your use of ____ power,which is derived from top management.
A)personal
B)position
C)political
D)coercive
Q4) Give three different influencing tactics you or someone else used to achieve an objective in an organization you have worked for.
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Chapter 6: Communication, Coaching, and Conflict Skills
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159 Verified Questions
159 Flashcards
Source URL: https://quizplus.com/quiz/5829
Sample Questions
Q1) Situational Communication.
You have just walked into the back of the room,where your employees are working in the front.There is a lot of smoke,which they do not realize,in the back of the room.Your employees are very highly capable and like to participate in decision making.As a situational communicator,you should do what?
You need to determine the following:
Variables:
Communication Style: Behavior:
Action Taken:
For the Variables line,write the numbers 1 to 4.To the right of the four numbers, write the four variables.To the left of the four numbers, write the answers to each variable from the Situational Communication Model that represents the style to use based on the variable. Fill in the Communication Style,Behavior,and Action Taken lines with the appropriate answers.
Q2) How is the BCF model used?
Q3) Describe paraphrasing and state why it is used.
Q4) List the steps in the initiating conflict resolution model.
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Page 8
Chapter 7: Leader-Member Exchange and Followership
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/5830
Sample Questions
Q1) During a feedback session,a leader should explain the negative impact of the ineffective behavior and outline suggested remedies the leader prepared before the session started.
A)True
B)False
Q2) Effective leader?follower feedback for poor performance will have the effect of:
A)getting the follower to better understand LMX and how it can boost performance.
B)making the leader and follower have greater mutual affection for one another than they did before.
C)pinpointing the undesired behavior while sustaining the follower's self-confidence.
D)disrupting the team and the undesired behavior.
Q3) Possibilities of what to delegate include all of the following EXCEPT:
A)reports.
B)scheduling.
C)letters.
D)disciplining.
Q4) What are some of the benefits of delegating?
Q5) Describe the two subgroups that can form under Vertical Dyadic Linkage Theory.
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Page 9
Chapter 8: Team Leadership and Self-Managed Teams
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160 Verified Questions
160 Flashcards
Source URL: https://quizplus.com/quiz/5831
Sample Questions
Q1) Some performance outcomes that have been used to evaluate team effectiveness are innovation,efficiency,quality,and employee satisfaction.
A)True
B)False
Q2) Describe top management's role in improving the success rate of self-managed teams.
Q3) Outline the three parts of conducting effective meetings.
Q4) Shirking of individual responsibility is also known as:
A)groupthink.
B)synergy.
C)social loafing.
D)task facilitation.
Q5) Creativity is usually thought of as a characteristic of individuals,but are some teams more creative than individuals?
Q6) Interview someone you have worked with or know who is a team leader. Ask him or her to provide specific examples for some of the roles discussed in the text.
Q7) Recall a present or past job.Describe what type of team you are in or have been in?functional,cross-functional,or self-managed.
Page 10
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Chapter 9: Charismatic and Transformational Leadership
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/5832
Sample Questions
Q1) ____ is the ability to imagine different and better conditions and the ways to achieve them.
A)Vision
B)Charisma
C)Followership
D)Personal meaning
Q2) Transactional leadership tends to be transitory while transformational leadership is more enduring.
A)True
B)False
Q3) Though charismatic and transformational leadership theories are about change,not all transformational leaders are charismatic.
A)True
B)False
Q4) Citing specific examples,explain how charismatic leaders of the past used vision and superb communication skills to make their case.
Q5) Describe the limitations of charismatic leadership theory.
Q6) Why is the theory of charisma described as a double-edge sword?
Q7) Distinguish between charismatic and transformational leadership.
Page 11
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Chapter 10: Leadership of Culture, Ethics, and Diversity
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143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/5833
Sample Questions
Q1) I think every department in the company has a copy of the mission and values statement on the wall somewhere.
Which characteristic(s)of low- and high-performing cultures listed below best relates with this statement?
a.Strong performance with a passion for achieving
b.Intensely people oriented
c.Results oriented and goal driven
d.Emphasis on excellence
e.Shared values and beliefs
j.Reinforce permance with matching rewards
f.Insular thinking
g.Resistance to change
h.Politicized internal environment
i.Unhealthy promotion practices
Q2) What are the similarities and differences between the cooperative culture and the adaptive culture?
Q3) Identify and briefly explain which of the leadership actions for shaping culture have been used by a leader where you work or have worked.
Q4) Describe the characteristics of low- and high-performance cultures.
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Chapter 11: Strategic Leadership and Change Management
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141 Verified Questions
141 Flashcards
Source URL: https://quizplus.com/quiz/5834
Sample Questions
Q1) Organizational identity is the aggregate of beliefs,norms,attitudes,values,assumptions,and ways of doing things that is shared by members of an organization and taught to new members.
A)True
B)False
Q2) One of the most common reasons why people resist change is because of the threat to their personal safety.
A)True
B)False
Q3) The most distinctive and hard to imitate resource available to firms is knowledge.
A)True
B)False
Q4) Ultimately,strategic leadership is the responsibility of the CEO and top management. A)True
B)False
Q5) The vision statement answers the question,"What business are we in?"
A)True
B)False
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Chapter 12: Crisis Leadership and the Learning Organization
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/5835
Sample Questions
Q1) As related to organizational culture,researchers are finding that the higher the level of learning and knowledge acquisition,the greater the level of financial performance,but the lower the level of nonfinancial performance.
A)True
B)False
Q2) Regardless of the nature of the crises or the type of organization,what they all have in common is the stress and pressure they place on ________________.
A)the CEO
B)organizational resources and systems
C)the organizational culture
D)organizational knowledge
Q3) The three-stage crisis management plan consists of pre-crisis planning,leading during a crisis,and adapting after a crisis.
A)True
B)False
Q4) What is the difference between a press release and a press kit?
Q5) What are the benefits of creating a comprehensive crisis response plan before a crisis happens?
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