Principles of Management Exam
Materials
Course Introduction
Principles of Management introduces students to the fundamental concepts and practices of management within organizations. The course explores the core functions of planning, organizing, leading, and controlling, emphasizing how managers use these processes to achieve organizational goals efficiently and effectively. Topics include the evolution of management thought, decision-making, motivation, leadership styles, organizational structure, and the role of ethics and social responsibility. Through real-world examples, case studies, and group discussions, students gain a foundational understanding of the skills and competencies required to succeed in supervisory and managerial roles across various industries.
Recommended Textbook
Human Resource Management 13th Edition by
R. Wayne Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Page 2
Chapter 1: Strategic Human Resource Management: an Overview
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) What is the systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization?
A) strategic planning
B) job enlargement
C) recruitment
D) job analysis
Answer: D
Q2) Career planning is a formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed.
A)True
B)False
Answer: False
Q3) Healthy and safe employees are more likely to ________.
A) earn managerial promotions
B) request salary increases
C) remain productive
D) join labor unions
Answer: C
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Chapter 2: Business Ethics and Corporate Social Responsibility
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150 Flashcards
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Sample Questions
Q1) A social audit is a systematic assessment of a company's activities in terms of its social impact.
A)True
B)False
Answer: True
Q2) According to a recent survey by Brighter Planet, although more firms are engaging in green activities, the effectiveness of these efforts has declined. Some believe that the problem with corporate social responsibility is that ________.
A) no universal set of corporate social responsibility guidelines is available
B) each firm has to follow a universal set of corporate social responsibility guidelines
C) corporations really don't want to pursue social responsibility
D) corporate social responsibility is a load of value-destroying nonsense
Answer: B
Q3) Surveys indicate that 25% of investors would move their account if they discovered the company was involved in unethical behavior.
A)True
B)False
Answer: False
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Chapter 3: Workforce Diversity, Equal Employment
Opportunity, and Affirmative Action
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) In the landmark decision involving ________, the Supreme Court unanimously decided that an employee who was linked to a coworker who made a discrimination charge should also be protected from workplace retaliation.
A) Burlington Northern & Santa Fe Railway Co. v White
B) Ledbetter v Goodyear Tire & Rubber Co., Inc.
C) Thompson v North American Stainless L.P.U.S.
D) Phillips v Martin Marietta Corporation
Answer: C
Q2) Hannigan Lumber employs 155 workers. One of the firm's former employees used the Civil Rights Act of 1991 to file and win a discrimination lawsuit against Hannigan Lumber. What is the maximum amount of punitive damages that the former employee could receive?
A) $50,000
B) $100,000
C) $200,000
D) $300,000
Answer: B
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Chapter 4: Job Analysis, Strategic Planning, and Human Resource Planning
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150 Flashcards
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Sample Questions
Q1) What is manager self-service (MSS)? Why is implementing an MSS system often difficult?
Q2) Job specifications provide information regarding the essential tasks, duties, and responsibilities of the job.
A)True
B)False
Q3) The structure of job analysis questionnaires eliminates the possibility of employees exaggerating their tasks and responsibilities.
A)True
B)False
Q4) Which term refers to a group of tasks that must be performed if an organization is to achieve its goals?
A) occupational specialty
B) job
C) position
D) post
Q5) What is talent management?
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Q6) In a brief essay, explain the difference between job enrichment and job enlargement.
Chapter 5: Recruitment
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Sample Questions
Q1) Freelance.com and guru.com are Web sites for contract workers to advertise their skills.
A)True
B)False
Q2) Alan works in the HR department at a manufacturing firm, and his primary responsibility is to use the firm's Web site to monitor and coordinate recruitment activities. Which term most likely describes Alan's position at the firm?
A) Webmaster
B) data analyst
C) Internet recruiter
D) technical recruiter
Q3) Jeremy, an HR manager, has received an employee requisition for a data analyst job at his firm. Which of the following would most likely help Jeremy determine the qualifications the recruited person needs for the data analyst job?
A) job posting
B) job identifier
C) job description
D) job-knowledge test
Q4) What are the steps involved in the recruitment process?
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Chapter 6: Selection
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Sample Questions
Q1) Which of the following should NOT be requested on a job application form?
A) experience
B) education
C) birthplace
D) skills
Q2) A(n) ________ occurs when an interviewer assumes that an applicant has certain traits because he or she is a member of a certain class.
A) contrast bias
B) stereotyping bias
C) premature judgment bias
D) interview illusion bias
Q3) Which of the following selection ratios indicates the highest number of qualified applicants for a position?
A) 10.0
B) 1.00
C) 0.10
D) 0.01
Q4) What type of information should be included in a résumé? How have applicant-tracking systems altered the way résumés are written?
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Chapter 7: Training and Development
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Sample Questions
Q1) What is the first step in the training and development process?
A) determine specific T&D needs
B) establish specific T&D objectives
C) select training methods
D) select appropriate media
Q2) Organization development is primarily a planned and systematic attempt to ________.
A) strengthen industry standards
B) change the corporate culture
C) diversify management
D) train new recruits
Q3) Mentoring is an approach to advising, coaching, and nurturing, for creating a practical relationship to enhance individual career, personal, and professional growth and development.
A)True
B)False
Q4) Consider the following: Up to 40 percent of externally hired private sector executives fail within the first 18 months and many others that are recruited from the outside leave within five years. Discuss how inadequate onboarding of new executives can contribute to these outcomes.
Page 9
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Chapter 8: Performance Management and Appraisal
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Sample Questions
Q1) Top firms, such as Cisco, Ford, and Capital One, use the forced distribution system because of its popularity among most managers and HR professionals.
A)True
B)False
Q2) The critical incident method is a variation of the ranking method in which the performance of each employee is compared with every other employee in the group.
A)True
B)False
Q3) Ellen and her manager jointly agree on goals for Ellen's next appraisal period. Which performance appraisal method is most likely used by Ellen's employer?
A) result-based system
B) critical incidents
C) work standards
D) BARS
Q4) What are the characteristics of an effective appraisal system?
Q5) How do firms utilize performance appraisals? What environmental factors influence the performance appraisal process at a firm?
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Page 10
Chapter 9: Direct Financial Compensation
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Sample Questions
Q1) Which of the following would NOT be an exempt employee under the Fair Labor Standards Act?
A) production manager
B) machine operator
C) senior statistician
D) outside salesperson
Q2) The pay leader rate is the average pay that most employers provide for a similar job in a particular area or industry.
A)True
B)False
Q3) Pay grades and pay ranges are frequently used in the job-pricing process.
A)True
B)False
Q4) A senior statistician would probably be categorized as what type of employee under the Fair Labor Standards Act?
A) administrative
B) executive
C) professional
D) outside salesperson
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Chapter 10: Indirect Financial Compensation Benefits and Nonfinancial Compensation
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Sample Questions
Q1) What led to the passage of ERISA? What impact has ERISA had on communicating benefits information with employees?
Q2) Benefits do not generally serve as motivation for improved performance.
A)True
B)False
Q3) Policies that improve the job environment for employees will most likely ________.
A) encourage high standards
B) establish arbitrary rules
C) require little documentation
D) restrict creative activities
Q4) Educational assistance, subsidized cafeterias, and relocation benefits are examples of ________.
A) mandatory benefits
B) employee services
C) severance pay
D) premium pay
Q5) The Social Security Act of 1935 created a system of retirement benefits.
A)True
B)False
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Chapter 11: A Safe and Healthy Work Environment
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Sample Questions
Q1) Physical fitness programs are the most commonly offered wellness program provided by employers.
A)True
B)False
Q2) Elway Transportation provides delivery services to businesses and individuals. Elway drivers frequently complain of back injuries, fatigue, and driving discomfort. Which of the following would most likely benefit Elway Transportation?
A) ergonomics
B) gainsharing
C) broadbanding
D) HR metrics
Q3) What is the LEAST common type of workplace violence that occurs?
A) fistfights
B) homicide
C) intimidation
D) verbal threats
Q4) Why do firms offer wellness programs and employee assistance programs?
Q5) Define burnout and discuss its warning signs. How can burnout be prevented?
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Chapter 12: Labor Unions and Collective Bargaining
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Sample Questions
Q1) Unions consisting of all the workers in a particular plant or group of plants are
A) craft
B) commercial
C) industrial
D) global
Q2) Seniority may be granted to employees on the basis of all of the following EXCEPT
A) department
B) division
C) job
D) age
Q3) Which law established the Federal Mediation and Conciliation Service (FMCS)?
A) Taft-Hartley Act
B) Davis-Bacon Act
C) Landrum-Griffin Act
D) Norris-LaGuardia Act
Q4) Most right-to-work states are located in the North and East.
A)True
B)False
Page 14
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Chapter 13: Internal Employee Relations
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Sample Questions
Q1) What is the most common reason that a CEO is terminated?
A) stock and bond markets fluctuate
B) board of directors lacks confidence
C) consumers have different philosophy
D) law enforcement discovers insider trading
Q2) Which group is typically the most vulnerable to termination?
A) unskilled operatives
B) high level executives
C) lower level managers
D) unionized employees
Q3) Which of the following is NOT an activity included in internal employee relations?
A) promotion
B) transfer
C) demotion
D) selection
Q4) In most cases, terminations at unionized firms are based on performance and merit.
A)True
B)False
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Page 15
Chapter 14: Global Human Resource Management
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Sample Questions
Q1) With which staffing strategy do companies primarily hire expatriates to staff higher-level foreign positions?
A) polycentric
B) geocentric
C) regiocentric
D) ethnocentric
Q2) Which of the following is most likely a host-country national?
A) a U.S. citizen working for a Japanese company in the United States
B) a Japanese citizen working for a Japanese company in the United States
C) an Italian citizen working for a French company in Germany
D) an Indian citizen working for an Indian company in Singapore
Q3) With regard to tax equalization payments, under Internal Revenue Service rules, U.S. citizens living overseas can exclude up to how much income earned abroad from taxes?
A) $27,800
B) $45,700
C) $68,300
D) $92,900
Q4) What is a host-country national? What factors do global firms need to consider when compensating host-country nationals?
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