Principles of Management Exam Bank
Course Introduction
Principles of Management introduces students to the fundamental concepts and practices necessary for effective management within organizations. The course covers essential topics such as planning, organizing, leading, and controlling, with an emphasis on decision-making, strategic thinking, and ethical considerations. Students will explore various management theories, leadership styles, and organizational structures, as well as key skills such as communication, motivation, and team-building. Through case studies and real-world examples, learners will develop a strong foundation for understanding the roles and responsibilities of managers in todays dynamic business environment.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
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10 Chapters
1024 Verified Questions
1024 Flashcards
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Chapter 1: What Is Organizational Behaviour
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73203
Sample Questions
Q1) Referring to SCENARIO 1-3,which of the students was effective?
A)only Gail
B)only Allison
C)neither Gail or Allison
D)both Gail and Allison
E)it is impossible to tell from the information given
Answer: D
Q2) People's behaviour when they are in a group is exactly the same as their behaviour when they are alone.
A)True
B)False
Answer: False
Q3) Recognition of the importance of developing interpersonal skills is closely tied to the need for hiring and retaining high-performing employees.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Perception, personality, and Emotions
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Ahmad is a determined employee who consistently believes that he controls his own career and destiny.Ahmad is exhibiting
A)a high level of extraversion.
B)a high core self-evaluation.
C)Type A personality.
D)a high propensity for motivation and higher salary.
E)Type B personality.
Answer: B
Q2) Referring to SCENARIO 2-2,Jim,who rates low on conscientiousness,would likely
A)be easily distracted.
B)find comfort in the familiar.
C)be nervous,depressed,and insecure.
D)be comfortable with solitude.
E)be achievement oriented.
Answer: A
Q3) People who do not like to work with people of a particular ethnicity are prejudiced. A)True
B)False
Answer: True
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Page 4
Chapter 3: Values, attitudes, and Their Effects in the Workplace
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73205
Sample Questions
Q1) Using findings from Hofstede's research on cultural values,organizations in a society high in uncertainty avoidance are likely to have more formal rules.
A)True
B)False
Answer: True
Q2) Bob has just told you that "everyone should have a job and be working." This is a judgment response to a situation and an example of a value.
A)True
B)False
Answer: False
Q3) Generation Xers value social recognition and a sense of accomplishment.
A)True
B)False
Answer: False
Q4) Instrumental values refer to preferable ways of behaving,such as being courageous or helpful.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Motivating Self and Others
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Employees tend to have an inflated assessment of their own performance.
A)True
B)False
Q2) Heidi is the floor manager at her organization.She is wondering what she could do so that her employees would want to work longer hours during the store's busy season.She initially offered the employees extra pay.This did not seem to motivate them,as many of them are financially secure.Now,she is thinking of offering them more time off during the slow season.Heidi is hoping this new idea will increase
A)the employees' perception of fairness.
B)the instrumentality.
C)the expectancy.
D)the employee's self-efficacy.
E)the valence.
Q3) What is motivation? Describe in detail the managerial concepts of motivation explaining how intrinsic and extrinsic motivators relate to motivation in general and McGregor's two views of human beings in particular.
Q4) Piece-rate plans are always based on group productivity.
A)True
B)False
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Chapter 5: Working in Teams
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/73207
Sample Questions
Q1) Referring to SCENARIO 5-1,which of the following is a good reason for undertaking such a plan?
A)It will reduce conflict.
B)It will have negative synergy.
C)It will dramatically decrease the amount of time to make decisions.
D)Individuals will have greater job satisfaction because of higher pay levels.
E)Employees will have greater task identity.
Q2) Roles performed by group members to keep good relationships within the group are referred to as
A)task-oriented roles.
B)norms.
C)maintenance roles.
D)individual roles.
E)role expectations.
Q3) The punctuated-equilibrium model characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes triggered primarily by members' awareness of time and deadlines.
A)True
B)False
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Page 7
Chapter 6: Communication, conflict, and Negotiation
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) When Ricki is at the annual budget meeting with her managers,she knows in advance that some of them will end up being unhappy because there is only so much money to go around.So some will lose,and some will win.This situation involves ________ bargaining.
A)collective
B)integrative
C)bad faith
D)distributive
E)BATNA
Q2) If one accepts Deborah Tannen's research,which suggests that men and women communicate differently,and for different purposes,then it would be reasonable to assume that gender differences in negotiations show that
A)men are more difficult to negotiate with.
B)women are better negotiators.
C)women are more confident negotiators.
D)there could be a difference in the way men and women negotiate.
E)men will use BATNA more.
Q3) In compromising,there is not a clear or definitive winner.
A)True
B)False
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Chapter 7: Power and Politics
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Referring to SCENARIO 7-3,the supervisor has also told you that you will be expected to return the favour in the future.The supervisor is A)using information.
B)creating obligations.
C)building a coalition.
D)involved in strategic planning activities.
E)power brokering activities.
Q2) An organization can be politics-free if A)goals are set by the owners,policies are fair,and employees are trained appropriately. B)employees receive proper orientation and training,resources are plentiful,and policies are clear.
C)employees feel empowered,goals are set by the management,and resources are regulated.
D)management only uses legitimate power,rewards are given out equally,and there is widespread empowerment.
E)performance outcomes are completely clear and objective,resources are not scarce,and everyone has the same goals and interests.
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9
Chapter 8: Leadership
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/73210
Sample Questions
Q1) The difference between a leader and a manager is that leaders rely on control strategies to get things done.
A)True
B)False
Q2) You have just been assigned to work in a new area,and your new boss is a woman.According to your text,you should expect your new boss to rely on a more ________ style of management than your former boss,who was a man.
A)futuristic
B)authoritative
C)directive
D)democratic
E)competitive
Q3) Transformational leaders
A)give rewards in exchange for good work.
B)intervene if standards are not met.
C)communicate high expectations.
D)look for deviations from standards.
E)take corrective action when needed.
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Chapter 9: Decision Making,creativity and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Individuals who have progressed to higher levels of moral development will place increased value on the rights of others.These individuals are
A)strongly influenced by their peers to conform.
B)likely to follow an organization's rules and procedures.
C)likely to value the majority opinion.
D)likely to challenge organizational practices that they feel or believe are wrong.
E)predisposed to use their influence to disregard the organization's value system.
Q2) Decisions made using the rational decision-making model can be described as A)value maximizing.
B)inconsistent.
C)being based on the most easily available information.
D)most important.
E)minimum acceptable.
Q3) Intuitive decision-making is a conscious process created out of experience.
A)True
B)False
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11
Chapter 10: Organizational Culture and Change
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/73212
Sample Questions
Q1) Research suggests that organizational cultures centre around seven characteristics,each existing on a continuum.One such characteristic would be A)beliefs.
B)values.
C)policies.
D)stability.
E)empowerment.
Q2) Scott is starting a new business.He understands the importance of culture and would like to establish early on a strong culture within his business.Scott has come to you for good advice on how to do this.You tell him he can do this by
A)encouraging employees to think outside the box.
B)delegating to only a few key employees.
C)hiring employees who think and feel the way he does,and by being a role model to them.
D)encouraging employees to think independently.
E)encouraging employees to service the clients' needs.
Q3) Driving forces hinder movement from the existing cultural equilibrium.
A)True
B)False
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