Principles of Management
Chapter Exam Questions
Course Introduction
Principles of Management introduces students to the fundamental concepts and functions involved in managing organizations. The course covers key topics such as planning, organizing, leading, and controlling, while exploring the roles and responsibilities of managers in various types of organizations. Students learn about decision-making processes, effective communication, team dynamics, motivation, and strategic management. Through case studies and real-world examples, the course emphasizes the application of management theories to contemporary business challenges, preparing students for leadership and supervisory roles in their future careers.
Recommended Textbook
Management 12th Canadian Edition by
Stephen P. Robbins
Available Study Resources on Quizplus
17 Chapters
2556 Verified Questions
2556 Flashcards
Source URL: https://quizplus.com/study-set/2493
Page 2
Chapter 1: Introduction to Management and Organizations
Available Study Resources on Quizplus for this Chatper
143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/49578
Sample Questions
Q1) In evaluating the strategic plan for the entire company,Uncle Dave would need to use his ________ skills.
A)technical
B)human
C)conceptual
D)organizational
Answer: C
Q2) The "secret" of Amy's success involves which management function?
A)planning
B)controlling
C)organizing
D)leading
Answer: D
Q3) Which of the following is a decisional role according to Mintzberg?
A)spokesperson
B)entrepreneur
C)monitor
D)liaison
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Organizational Culture and the Organizational Environment
Available Study Resources on Quizplus for this Chatper
148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/49579
Sample Questions
Q1) An organizational culture most likely to shape high ethical standards is one that is
A)high in risk tolerance,low to moderate in aggressiveness,and focuses on both means and outcomes
B)low to moderate in risk tolerance,high in aggressiveness,and focuses on both means and outcomes
C)low in risk tolerance,high in aggressiveness,and focuses primarily on outcomes
D)high in risk tolerance,high in aggressiveness,and focuses on means rather than outcomes
Answer: A
Q2) The original source of an organization's culture usually ________.
A)is shared among the first workers hired into the organization
B)is formulated by the board of directors when the organization is formed
C)identifies what the organization is successful at doing
D)reflects the vision or mission of the organization's founders
Answer: D
Q3) An organization's founder has little influence on its culture.
A)True
B)False
Answer: False
Page 4
To view all questions and flashcards with answers, click on the resource link above.
Chapter 3: Managing Diversity
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/49580
Sample Questions
Q1) What type of discrimination usually involves jokes or negative stereotypes being perpetrated about fellow employees?
A)mockery and insults
B)discriminatory policies
C)exclusions
D)intimidation
Answer: A
Q2) Differences arising from ________ factors becomes more important to people as they get to know one another.
A)gender
B)ethnicity
C)bias
D)personality
Answer: D
Q3) Race is a social and cultural characteristic maintained by a shared heritage.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Managing in a Global Environment
Available Study Resources on Quizplus for this Chatper
154 Verified Questions
154 Flashcards
Source URL: https://quizplus.com/quiz/49581
Sample Questions
Q1) African Union was formed because the economies in Africa are stagnating.
A)True
B)False
Q2) The cultural dimension of ________ measures the degree to which a society relies on social norms and procedures to alleviate the unpredictability of future events.
A)power distance
B)assertiveness
C)performance orientation
D)uncertainty avoidance
Q3) Cultural intelligence consists of intellectual capital,psychological capital,and social capital.
A)True
B)False
Q4) People in societies with ________ tend to be more comfortable with risks and more tolerant of different opinions.
A)large power distance
B)small power distance
C)high uncertainty avoidance
D)low uncertainty avoidance
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Managing Entrepreneurially
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/49582
Sample Questions
Q1) The choice of an appropriate organizational structure is an important decision when organizing an entrepreneurial venture.In a short essay,explain how structure and the necessary human resources management contribute to the success of the organization.Provide clear examples of strategies for employee recruitment and retention.
Q2) Because organizational change of any type can be disruptive and scary,an entrepreneur must support the change efforts by ________.
A)preparing a new business plan
B)motivating employees to put forth their best efforts
C)hiring new employees to fit with the proposed changes
D)changing the company culture to fit with the changes
Q3) To develop tidal energy fully,you will likely need to conduct a wide range of research into what technology exists already,known as ________,and look for the gaps that would provide opportunities for further ________.
A)research and development; curiosity-driven research
B)curiosity-driven research; applied research
C)research and development; applied research
D)applied research; research and development
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Managing Responsibly and Ethically
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/49583
Sample Questions
Q1) At the principled level of moral development,an individual values the rights of others and upholds absolute values and rights regardless of the majority's opinion.
A)True
B)False
Q2) Under the concept of social obligation,the organization does what is required by the
A)society
B)stakeholders
C)environment D)law
Q3) Social and cultural differences between countries ________ ethical and unethical behaviour of employees.
A)have no influence on personality based B)have minimal impact on C)are important factors that determine D)when based on a code of ethics do not influence
Q4) In a short essay,compare and contrast the ideas of social obligation,social responsiveness,and social responsibility.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Innovation and Adaptability
Available Study Resources on Quizplus for this Chatper
152 Verified Questions
152 Flashcards
Source URL: https://quizplus.com/quiz/49584
Sample Questions
Q1) Change threatens the investment managers have already made in the status quo in the workplace.
A)True
B)False
Q2) Until the late 1980s,the ________ metaphor described the situation faced by most managers.
A)uncertain waters
B)white-waters
C)calm waters
D)blue sky
Q3) Adaptive organizations should discourage employees who are viewed as mavericks since their ideas are outside the mainstream.
A)True
B)False
Q4) The change in the strategic focus of the company is a(n)________ force for change.
A)external
B)internal
C)economic force of change
D)technological
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Decision Making
Available Study Resources on Quizplus for this Chatper
151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/49585
Sample Questions
Q1) A policy is a series of interrelated sequential steps that a manager can use for responding to a structured problem.
A)True
B)False
Q2) What is the first step in the decision-making process facing Amanda?
A)analyze alternatives
B)identify decision criteria
C)evaluate decision effectiveness
D)identify the problem
Q3) According to the decision-making process,the second step Amanda should take is to ________.
A)analyze alternatives
B)identify decision criteria
C)allocate weights to criteria
D)develop alternatives
Q4) Risk is a condition in which a decision maker has neither certainty nor reasonable probability estimates.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Foundations of Planning
Available Study Resources on Quizplus for this Chatper
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/49586
Sample Questions
Q1) Planning is often called the primary management function because it ________.
A)creates a unified vision for organizational members to work toward
B)establishes the basis for all the other management functions
C)sets the tone for the organization's culture
D)is the most important management function overall
Q2) Generally speaking,formal planning is associated with ________.
A)higher costs
B)higher waste of time
C)shorter time frames
D)higher profits
Q3) An integrated network of goals is sometimes called a means-ends chain.
A)True
B)False
Q4) The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.
A)True
B)False
Q5) In a short essay,explain and discuss in detail the four reasons for planning.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Managing Strategically
Available Study Resources on Quizplus for this Chatper
166 Verified Questions
166 Flashcards
Source URL: https://quizplus.com/quiz/49587
Sample Questions
Q1) If you decided to expand Clubhouse Gourmet by increasing its menu items and opening more restaurants across the country,you would be pursuing which type of growth strategy?
A)vertical integration
B)horizontal integration
C)concentration
D)related diversification
Q2) BIC is the world's largest producer of ballpoint pens.The market for ballpoint pens remains steady,but prospects for future growth are limited as new innovations in writing technology are expected to emerge.According to the BCG matrix,ballpoint pens are a ________ for BIC.
A)question mark
B)sleeping giant
C)cash cow
D)star
Q3) A stability strategy may be appropriate in industries where there is rapid and dramatic change,as well as industries facing slow- or no-growth opportunities.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 11: Designing Organizational Structure
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/49588
Sample Questions
Q1) Learning organization allows employees to work together the best way they can in empowered work teams.
A)True
B)False
Q2) A public service agency that has different representatives to assist businesses,families,and people with disabilities is organized by ________ departmentalization.
A)geographical
B)process
C)customer
D)functional
Q3) It is possible to carry work specialization too far thus lowering the economic advantages.
A)True
B)False
Q4) The acceptance theory of authority says that employees are willing to accept the authority of the manager under certain conditions.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Managers and Communication
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/49589
Sample Questions
Q1) Communication problems are less likely to occur in organizations if the managers use ________.
A)body language.
B)a feedback loop
C)verbal intonation
D)filtering
Q2) In which of the following cases has communication occurred?
A)Gary updates his blog regularly.
B)Jen has sent an urgent email to her Japanese colleague.
C)Ana tells her manager that she needs a new computer.
D)Jack sends a text message to his girlfriend.
Q3) As Joe left the doctor's office,he had difficulty recalling exactly what the doctor said because he used strange medical terms that Joe had never heard before.Which communication barrier has affected Joe?
A)language
B)filtering
C)feedback
D)selective perception
To view all questions and flashcards with answers, click on the resource link above.
14
Chapter 13: Managing Human Resources
Available Study Resources on Quizplus for this Chatper
158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/49590
Sample Questions
Q1) As one of his first tasks,Steven's boss asks him to develop a database of the education,special capabilities,and specialized skills of all the employees.This is known as a ________.
A)human resource plan
B)human resource inventory
C)job analysis
D)job specification
Q2) In skill-based pay systems,an employee's job title defines his or her pay category.
A)True
B)False
Q3) ________ is a method of setting work standards and measuring employee accomplishments.
A)A time and motion study
B)A human resource inventory system
C)A performance management system
D)A career development system
Q4) In a short essay,explain why human resource management (HRM)is important to organizational success.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Available
Study
Chapter 14: Leadership
Resources on Quizplus for this Chatper
156 Verified Questions
156 Flashcards
Source URL: https://quizplus.com/quiz/49591
Sample Questions
Q1) In the leader-member exchange (LMX)theory,the leader chooses in- or out-group members,but the follower's ________ drive(s)the decision.
A)position in the company
B)characteristics
C)self-confidence
D)achievement orientation
Q2) According to the path-goal theory,achievement-oriented leader sets challenging goals and expects followers to perform at their highest level.
A)True
B)False
Q3) Does culture impact leadership or does leadership transcend culture? In a short essay,explain some cultural influences on leadership.In addition,describe some of the differences in leadership styles of various cultures.
Q4) The leader-member exchange theory (LMX)states that leaders create in-groups and out-groups and those in the in-group will have higher job satisfaction.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
16
Chapter 15: Motivating Employees
Available Study Resources on Quizplus for this Chatper
153 Verified Questions
153 Flashcards
Source URL: https://quizplus.com/quiz/49592
Sample Questions
Q1) When a mail sorter's job is expanded to include mail delivery,the mail sorter has experienced job enlargement.
A)True
B)False
Q2) When considering how to motivate employees,it must be kept in mind that professionals tend to be focused on their work as their central life interest,whereas nonprofessionals typically have other interests outside of work that can compensate for needs not met on the job.
A)True
B)False
Q3) In a short essay,describe in detail the implications of using the goal-setting theory for organizations.
Q4) ________ theory says that behavior is a function of its consequences.
A)Reinforcement
B)Goal-setting
C)Two-factor
D)Expectancy
Q5) In a short essay,describe and discuss the five levels of needs in Maslow's hierarchy of needs theory.Give examples of their application in the workplace.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Managing Groups and Teams
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/49593
Sample Questions
Q1) The labour mediator's report contained some suggestions that favoured management,and others that favoured the union.Both sides would have to give and take.She used which conflict-resolution technique?
A)collaborating
B)forcing
C)accommodating
D)compromising
Q2) Cross-functional teams are composed of people from different work areas.
A)True
B)False
Q3) In the group development process,the forming stage is complete when members begin to think of themselves as part of a group.
A)True
B)False
Q4) Group 348 is at the ________ stage.
A)forming B)performing
C)storming
D)norming
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Evidence-Based Decision Making
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: https://quizplus.com/quiz/49594
Sample Questions
Q1) Organizational effectiveness is a measure of how appropriate organizational goals are and how well those goals are being met.
A)True B)False
Q2) When employers establish specific policies defining theft and fraud and discipline procedures,this is an example of a concurrent control measure to control employee theft.
A)True
B)False
Q3) Organizational governance ________.
A)refers to executive hiring practices in companies
B)is a system used to govern a corporation so that the interests of corporate owners are protected
C)is a term that refers to legal agreements made between two or more partner firms
D)refers to regulations set by governments to monitor organizations
Q4) Having a control system reduces the scope of employee empowerment and autonomy.
A)True B)False
Q5) In a short essay,explain the reasons why control is important for managers.
Page 19
To view all questions and flashcards with answers, click on the resource link above.