Principles of Information Systems
Textbook Exam Questions
Course Introduction
Principles of Information Systems introduces students to the fundamentals of information systems and their critical role in modern organizations. The course explores how information technology supports organizational operations, decision-making, and competitive strategies. Key topics include the components of information systems, data management, system development processes, ethical and security issues, and the impact of emerging technologies. Students will also examine the ways in which information systems contribute to solving business problems and enhancing productivity, preparing them to effectively leverage technology in various professional contexts.
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M Information Systems 4th Edition by Paige Baltzan
12 Chapters
3455 Verified Questions
3455 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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444 Verified Questions
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Q1) The chief security officer (CSO)is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses.
A)True
B)False
Answer: True
Q2) A big part of business intelligence,___________ extracts information from data and uses it to predict future trends and identify behavioral patterns.
A) behavioral analytics
B) predictive analytics
C) knowledge workers
D) snapshot
Answer: B
Q3) Successful companies today operate cross-functionally,integrating the operations of all departments.
A)True
B)False
Answer: True
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Chapter 2: Decisions Processes: Value Driven Business
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Q1) What are semi-dynamic,semi-routine,monthly business processes such as resource allocation,sales strategy,or manufacturing process improvements?
A) Operational business processes
B) Managerial business processes
C) Strategic business processes
D) Success business processes
Answer: B
Q2) A neural network is a category of efficiency metrics where it attempts to measure the way the human brain works.
A)True
B)False
Answer: False
Q3) When considering the 5-steps of the order-to-delivery business process,places orders,notifies production,and checks credit?
A) Step 2-Sales
B) Step 1-Marketing
C) Step 3-Operations management
D) Step 5-Customer service
Answer: A
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Page 4
Chapter 3: Ebusiness: Electronic Business Value
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Sample Questions
Q1) A social graph is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#).
A)True
B)False
Answer: False
Q2) Open source refers to any software whose source code is made available free (not on a fee or licensing basis as in ebusiness)for any third party to review and modify. A)True
B)False
Answer: True
Q3) Describe Web 1.0 along with ebusiness and its associated advantages.
Answer: Web 1.0 is a term to refer to the World Wide Web during its first few years of operation between 1991 and 2003.Ebusiness includes ecommerce along with all activities related to internal and external business operations such as servicing customer accounts,collaborating with partners,and exchanging real-time information.During Web 1.0,entrepreneurs began creating the first forms of ebusiness.Ebusiness advantages include expanding global reach,opening new markets,reducing costs,and improving operations and effectiveness.
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Chapter 4: Ethics Information Security: MIS Business
Concerns
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Q1) Cyberbullying is a person within the organization who is trusted to monitor,contribute,filter,and guide the social media presence of a company,individual,product,or brand.
A)True
B)False
Q2) When studying the figure of the four quadrants of ethical and legal behavior,the goal is for organizations to make decisions in which of the following quadrants?
A) Quadrant IV
B) Quadrant II and III
C) Quadrant I
D) Quadrant III
Q3) Worm spreads itself,not only from file to file,but also from computer to computer.The primary difference between a virus and a worm is that a virus must attach to something,such as an executable file,to spread.Worms do not need to attach to anything to spread and can tunnel themselves into computers.
A)True
B)False
Q4) Describe the relationships and differences between hackers and viruses.
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Q5) Identify the six epolicies organizations should implement to protect themselves.
Chapter 5: Infrastructures: Sustainable Technologies
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Q1) What represents the maximum throughput a system can deliver,for example the capacity of a hard drive represents the size or volume?
A) Capacity
B) Web accessibility
C) Web accessibility initiative
D) Vulnerability
Q2) Corporate social responsibility is a company's acknowledged responsibility to
A) shareholders
B) employees
C) society
D) governments
Q3) An emergency contains all of the details of an incident.
A)True
B)False
Q4) A server is a computer dedicated to providing information in response to requests.
A)True
B)False
Q5) Describe the characteristics of an agile MIS infrastructure.
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Chapter 6: Data: Business Intelligence
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Q1) What is it called when each transaction,entity,and event is represented only once in the information?
A) Uniqueness
B) Accuracy
C) Consistency
D) Timeliness
Q2) What is an example of using cluster analysis in business to create target-marketing strategies?
A) Google search
B) First name information
C) Zip code segmentation
D) Last name associations
Q3) What is the ultimate outcome of a data warehouse?
A) Data goals
B) Data relationships
C) Data marketing
D) Data marts
Q4) Volume includes the scale of data.
A)True
B)False
Page 8
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Chapter 7: Networks: Mobile Business
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Q1) A wide area network (WAN)spans a large geographic area such as a state,province,or country.
A)True
B)False
Q2) Spatial data (geospatial data or geographic information)identifies the geographic location of features and boundaries on Earth,such as natural or constructed features,oceans,and more.Spatial data can be mapped and is stored as coordinates and topology.A GIS accesses,manipulates,and analyzes spatial data.
A)True
B)False
Q3) A repeater receives and repeats a signal to reduce its attenuation and extend its range.
A)True
B)False
Q4) RFID innovations and technologies are being used in many industries including retail,hospitals,pharmaceuticals,and ranching.
A)True
B)False
Q5) Explain the five different networking elements creating a connected world.
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Chapter 8: Enterprise Applications: Business Communications
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Sample Questions
Q1) Which of the following describes an ERP system?
A) ERP systems provide a foundation for collaboration between departments
B) ERP systems enable people in different business areas to communicate
C) ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance
D) All of these choices
Q2) Which question below represents a CRM reporting technology example?
A) Why did sales not meet forecasts?
B) What customers are at risk of leaving?
C) What is the total revenue by customer?
D) All of these choices
Q3) What is an organization performing when it asks questions such as "which customers are at risk of leaving?"
A) CRM reporting technologies
B) CRM analyzing technologies
C) CRM processing technologies
D) CRM predicting technologies
Q4) Identify the three technologies that are reinventing the supply chain.
Q5) Identify the core and extended areas of enterprise resource planning.
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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Q1) What are intangible benefits?
A) Difficult to quantify or measure
B) Easy to quantify and typically measured to determine the success or failure of a project
C) The measure of the tangible and intangible benefits of an information system
D) A periodic reviews of actual performance versus expected performance
Q2) What is the implementation phase in the SDLC?
A) Involves establishing a high-level plan of the intended project and determining project goals
B) Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system
C) Involves describing the desired features and operations of the system
D) Involves placing the system into production so users can begin to perform actual business operations with the system
Q3) Which of the following is a business-related consequence of successful software?
A) Increased revenues
B) Damage to brand reputation
C) Increased liabilities
D) Increased expenses
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Chapter 10: Understanding Computer Hardware and Software: From
CPUs to Operating Systems
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Q1) What is the arithmetic logic unit?
A) The actual hardware that interprets and executes the program (software)instructions and coordinates how all the other hardware devices work together
B) Interprets software instructions and literally tells the other hardware devices what to do,based on the software instructions
C) A type of CPU that can recognize as many as 100 or more instructions,enough to carry out most computations directly
D) Performs all arithmetic operations (for example,addition and subtraction)and all logic operations (such as sorting and comparing numbers)
Q2) An appliance is a computer dedicated to a single function,such as a calculator or computer game.
A)True
B)False
Q3) A handheld computer portable enough to fit in a purse or pocket and has its own power source or battery.
A)True
B)False
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Chapter 11: Understanding Telecommunication Systems and Network Topologies
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Q1) What is a router?
A) Occurs when the sending computer divides a message into a number of efficiently sized units called packets,each of which contains the address of the destination computer
B) An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
C) Refers to the geometric arrangement of the actual physical organization of the computers and other network devices in a network
D) A model for applications in which the bulk of the back-end processing,such as performing a physical search of a database,takes place on a server,while the front-end processing,which involves communicating with the users,is handled by the clients
Q2) What is a computer that is designed to request information from a server?
A) Client
B) Packet-switching
C) Peer-to-peer network
D) Network operating system
Q3) Identify the different media types found in networks.
Q4) Compare LANs,WANs,and MANs.
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Chapter 12: Database Design and Entity Relationships
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Q1) What is a primary key?
A) A field that uniquely identifies a given record in a table
B) A primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables
C) A table that uniquely identifies a given record in a field
D) A foreign key of one table that appears as an entity in another table and acts to provide a logical relationship between the two records
Q2) Which of the following is a possible business rule?
A) A customer can purchase many DVDs
B) DVDs can be purchased by many customers
C) A DVD title can have many copies
D) All of these choices
Q3) A field is composed of rows and columns that represent an entity.
A)True
B)False
Q4) A primary key is a field that uniquely identifies a given record in a table.
A)True
B)False
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