Principles of Information Systems Practice
Questions
Course Introduction
Principles of Information Systems introduces students to the fundamental concepts and technologies that underpin modern information systems in organizations. The course explores how information systems support business operations, decision-making, and competitive advantage through the integration of hardware, software, data, people, and processes. Topics include the role of information systems in organizations, types of information systems, data management, network and internet technologies, systems development, security and ethical issues, and the emerging trends shaping the digital landscape. Through case studies and practical examples, students gain an understanding of how information systems are used to solve business problems and drive organizational success.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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Chapter 1: Information Systems and People
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Sample Questions
Q1) Binary code for SOS is an example of knowledge.
A)True
B)False
Answer: False
Q2) A quantitative analyst working in an investment bank will be able to ________.
A) share personal pictures and videos on the bank's servers
B) access some information on the bank's servers
C) use the Internet freely and access any website
D) take files home on portable USB flash drives
Answer: B
Q3) The binary code for SOS is information and the word "HELP!!!" is knowledge.
A)True
B)False Answer: True
Q4) Disconnects in communication between IT staff and others in the organization often arise because of the jargon barrier.
A)True
B)False Answer: True
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Chapter 2: Information Systems and Strategy
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Sample Questions
Q1) If a supplier has a limited number of buyers, then the ________.
A) threat of substitutes is low
B) network effects are greater
C) buyers have to deal with greater switching costs
D) buyers will have more power
Answer: D
Q2) Which of the following factors increases the power of suppliers?
A) disruptive innovation
B) high switching costs
C) low-scale operations
D) lack of competitive advantage
Answer: B
Q3) How can a company avoid the trap of competing only on price?
A) by keeping the price at a level higher than the competitors
B) by following a pricing strategy inconsistent with the market equilibrium
C) by differentiating the products or services that it offers
D) by selling at a price much lower than the competition
Answer: C
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4
Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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Sample Questions
Q1) Which of the following is a cloud computing-based service?
A) Pirate Bay
B) Skype
C) Google Docs
D) BitTorrent
Answer: C
Q2) ________ is a cost-cutting approach to servers in which multiple operating systems run concurrently on a single physical PC server.
A) Virtualization
B) Software licensing
C) Distributed computing
D) Grid computing
Answer: A
Q3) Which of the following statements is true about in-memory computing?
A) It refers to the use of secondary storage as the main place information is stored.
B) It is used for applications that benefit from high speed, real-time access.
C) It is mainly used for backup and recovery.
D) It slows down processes to a great extent.
Answer: B
Page 5
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Chapter 4: Databases and DataWarehouses
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Sample Questions
Q1) What are the requirements for successful master data management?
Q2) A separate file processing system leads to the creation of redundant information because ________.
A) it does not allow changes to be made to existing file structures
B) computer programs create a fresh record for each task
C) each set of computer programs operates on its own records
D) different sets of computer programs process files in a similar manner
Q3) White and Brown, a legal firm, stores details of each case in physical files and folders. The firm has a back room stacked with boxes containing hundreds of files. White and Brown's storage structure resembles ________.
A) semi-structured information
B) unstructured information
C) meta data
D) relational data
Q4) A network database supports many-to-many relationships.
A)True
B)False
Q5) What is a database? Why is it a better system of information organization compared to a file processing system?
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Chapter 5: Information Systems for the Enterprise
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Sample Questions
Q1) Software used as a bridge to integrate separate information systems and synchronize data across multiple systems is referred to as ________.
A) malware
B) web beacon software
C) middleware
D) bundled software
Q2) The use of live chats as a CRM strategy in the context of customer support will most likely result in ________.
A) high employee turnover costs
B) decreasing profitability
C) considerable savings
D) a decreasing retention rate
Q3) What are some of the causes for the lack of visibility of supply chain metrics?
Q4) Which of the following is true of the eXtensible Business Reporting Language (XBRL)?
A) It reduces the transparency in a reporting process.
B) It makes data computer-readable.
C) It specializes only in financial reporting.
D) It has failed to advance over electronically delivered PDFs.
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Chapter 6: The Web, E-Commerce, and M-Commerce
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Sample Questions
Q1) Google developed a text translator that acquires its skills directly from the data and need not be programmed with any rules about semantics or syntax of the languages involved in the translation. This is an example of ________.
A) over-engineering
B) machine learning
C) data harvesting
D) search engine optimization
Q2) Which of the following parts of the URL "http:// www.timesonline.co.uk" represents the top-level domain?
A) http://
B) Luk
C) www.
D) timesonline
Q3) Which of the following web browsers is the dominant browser for Macintosh computers?
A) Google Chrome
B) Mozilla Firefox
C) Apple Safari
D) Opera
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Page 8
Chapter 7: Business Intelligence and Decision Making
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Sample Questions
Q1) Which of the following is an accurate definition of the web metric "unique visitors"?
A) the number of first time visitors to a site
B) the number of repeated visitors to a site
C) the number of visitors who could not access a site
D) the expected number of visitors during a day
Q2) Which of the following best describes the term key performance indicator?
A) quantifiable metrics most important to an individual's role and an organization's success
B) qualitative metrics to measure growth indicators of a country
C) abstract qualitative metrics to measure an individual's role and an organization's success
D) abstract qualitative metrics to measure and compare the success of industries
Q3) Decisions made at the operational level involve long-term strategy and are undertaken by the leaders of the organization.
A)True
B)False
Q4) What is optimization in the context of decision support systems and how does it function?
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Chapter 8: Collaborating with Technology
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Sample Questions
Q1) The vCard is a file format which is used to exchange business card information electronically.
A)True
B)False
Q2) ________ simplifies the task of creating one's own website to review products, discuss hobbies, or express opinions about any subject.
A) Instant messaging
B) Emailing
C) Blogging
D) Web conferencing
Q3) A profile in a social networking site consists of ________.
A) interactive video chatting
B) photos and education details
C) war rooms and virtual worlds
D) shared workspaces
Q4) On microblogging sites, a hashtag is used to indicate that ________.
A) a set of posts are on a similar topic
B) users are away from their systems
C) a post links away from the site
D) a user posts objectionable content
Page 10
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Chapter 9: Knowledge Management and E-Learning
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Sample Questions
Q1) What were the initial differences between corporate and educational e-learning that were observed?
Q2) Which of the following functions is performed by an instructional designer in an e-learning process?
A) deciding the content of the course
B) developing the best strategies for the e-learning program
C) managing and tracking budgets for the process
D) defining the goals and objectives of the project
Q3) Which of the following assets is a part of structural capital?
A) research documents
B) mentoring strategies
C) interview techniques
D) client contacts
Q4) Structural capital describes the number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.
A)True
B)False
Q5) How do simulations help in making an e-learning program successful?
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Chapter 10: Ethics, Privacy, and Security
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Sample Questions
Q1) The term ________ refers to configured computers with specific vulnerabilities so they can attract different varieties of malware in the wild, study their properties, and find out who started them.
A) expert systems
B) web crawlers
C) honeypots
D) server farms
Q2) What is the first step involved in risk management?
A) determining the cause of damage
B) evaluating controls and filling in security gaps
C) understanding what information assets need protection
D) recovering the system from damage
Q3) What are some of the key elements that a security awareness program should comprise?
Q4) Phishing attacks tend to start with an email luring users to click on a link.
A)True
B)False
Q5) Write a brief note on encryption of digital information.
Q6) How does a firewall help in preventing intrusion into information systems?
Q7) What is an incidence response plan and what are the steps involved in it?
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Chapter 11: Systems Development and Procurement
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Sample Questions
Q1) ________ is a driver of information systems development that touches on security, privacy, safety, and regulatory compliance.
A) Customer relationship management
B) Return on investment
C) Competitive advantage
D) Risk management
Q2) A ________ switches off the old system and launches all the modules of the new one on a single, very hectic go-live date, sometimes called the "big bang."
A) phased implementation
B) direct implementation
C) parallel implementation
D) pilot implementation
Q3) Which of the following reasons explains why waterfall methods are still widely in use?
A) It is cheap and takes very little time to rework a project using this method.
B) It does not handle any changes in a project
C) It has a logical and familiar structure which is comfortable to use.
D) Its goals are more focused than those of agile and iterative methods.
Q4) What are some of the advantages and disadvantages of a prepackaged software?
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Chapter 12: Project Management and Strategic Planning
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Sample Questions
Q1) What are the essential characteristics that a project manager should possess?
Q2) Which of the following best describes deliverables in a project?
A) products, documents, or services that will be handed over to the sponsor
B) standards expected by a client from the project team
C) guidelines that a manager formulates for a team to follow
D) resources needed for smooth execution of a project
Q3) Introduction of new information systems involves change, especially when some processes are drastically revised or eliminated through business process management efforts.
A)True
B)False
Q4) What is change management?
Q5) The term ________ refers to a task in the work breakdown structure that needs to be completed before a particular task can begin.
A) subtask
B) successor
C) subroutine
D) predecessor
Q6) Explain how project management software helps managers to plan and track projects.
Page 14
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