Principles of Human Resource Management Test Bank
Course Introduction
Principles of Human Resource Management introduces students to the foundational concepts and practices involved in the effective management of people within organizations. The course covers core topics such as human resource planning, recruitment and selection, training and development, performance management, compensation and benefits, labor relations, and legal and ethical considerations in HR. Emphasizing the strategic role HR plays in organizational success, students will learn how to align HR policies with business goals, foster positive workplace environments, and address challenges in a diverse and evolving workforce.
Recommended Textbook
Human Resource Management 15th Edition by Robert L. Mathis
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16 Chapters
1604 Verified Questions
1604 Flashcards
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Page 2
Chapter 1: Human Resource Management in Organizations
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) A core competency is a unique capability that creates high value in which an organization excels.
A)True
B)False
Answer: True
Q2) Josh, a human resource manager, used to handle employee recruitment and compensation for his organization. After a promotion, he was responsible for handling employee recruitment, compensation, and benefits. Which of the following is true of Josh?
A) Both the roles played by Josh are generalist roles.
B) Both the roles played by Josh are specialist roles.
C) Josh moved from a generalist role to a specialist role.
D) Josh moved from a specialist role to a generalist role.
Answer: A
Q3) What is the definition of an expatriate?
Answer: An expatriate is a citizen of one country who is working in a second country and employed by an organization headquartered in the first country.
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Chapter 2: Human Resources Strategy and Planning
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Big Cats is planning to acquire the Top Dogs company. Before the acquisition, which of the following should the HR manager perform?
A) Conducting due diligence
B) Retaining key talent
C) Optimizing workforce
D) Recognizing cultural differences
Answer: A
Q2) Ken, a brand manager at Media Labs LLC., is formulating a strategic plan for his organization. He has identified the organizational mission and formulated a SWOT analysis of the business. Which of the following is most likely to be Ken's next step in the strategic planning process?
A) Evaluate and reassess strategy
B) Implement strategy
C) Establish goals and objectives
D) Formulate supporting functional strategies
Answer: C
Q3) Define severance benefits.
Answer: Severance benefits are temporary payments made to laid-off employees to ease the financial burden of unemployment.
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Page 4
Chapter 3: Equal Employment Opportunity
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) The Americans with Disabilities Act is enforced by the_____.
A) Department of Labor
B) National Labor Relations Board
C) Office of Federal Contract Compliance Programs
D) Equal Employment Opportunity Commission
Answer: D
Q2) Through cultural awareness training, organizations try to build greater understanding of the differences among people.
A)True
B)False
Answer: True
Q3) Executive Orders 11246, 11375, and 11478 require federal contractors to take affirmative action to compensate for historical discrimination against women, minorities, and individuals who have a disability.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Workforce, Jobs, and Job Analysis
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Work is effort directed toward accomplishing results.
A)True
B)False
Q2) By 2020, which of the following groups will have the highest labor force participation rate?
A) 16-24 year olds
B) 25-54 year olds
C) 55-64 year olds
D) 65-74 year olds
Q3) Max, who works with HiFi LLC, is responsible for managing job analysis in his organization. He is currently planning the job analysis. Which of the following should typically be Max's next step?
A) Preparing for and introducing job analysis
B) Conducting the job analysis
C) Developing job descriptions and job specifications
D) Maintaining and updating job descriptions
Q4) What is a job description?
Q5) What are job specifications?
Q6) What is telework?
Q7) Define workflow analysis.
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Chapter 5: Individual/Organization Relations and Retention
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100 Flashcards
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Sample Questions
Q1) Customer dissatisfaction is a direct cost of absenteeism.
A)True
B)False
Q2) If the compensation for a job is within _____ of the market rate, it is considered to be competitive pay.
A) 10% to 15%
B) 5% to 20%
C) 5% to 8%
D) 8% to 10%
Q3) Which of the following is considered to be a hygiene factor by the motivator/hygiene theory?
A) Achievement
B) Recognition
C) Responsibility
D) Salary
Q4) Which of the following is a direct cost of absenteeism?
A) Replacement for absent worker
B) Lower productivity
C) Replacement training
D) Slower work pace
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Chapter 6: Recruiting and Labor Markets
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Sample Questions
Q1) A long-term measure of recruiting effectiveness is to compare the number of past applicants who became successful employees with the number of applicants against whom they competed for their jobs.
A)True
B)False
Q2) There are instances of companies that begin to attract students with capabilities while those students are in high school by encouraging them to participate in engineering internships during summers.
A)True
B)False
Q3) There are two kinds of executive search firms; _____ firms charge a fee regardless of the success of the search.
A) contract
B) commission
C) contingency
D) retainer
Q4) Describe the nontraditional diverse labor pools.
Q5) Mention the factors that need to be considered when dealing with job posting systems.
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Chapter 7: Selecting Human Resources
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) In the _____ approach for combining predictors, a minimum cutoff score is set on each predictor, and to be considered, each minimum level must be "passed."
A) universal predictor
B) compensatory
C) multiple hurdles
D) matching
Q2) Greta is the new HR manager at a small company. The previous HR manager had kept every scrap of paper that crossed his desk during the last ten years but Greta is determined to clear out the unnecessary documents. Greta knows she should keep all applications and hiring-related documents and records _____ before they can be discarded.
A) for one year
B) for three years
C) for five years
D) for seven years
Q3) How does an unstructured interview differ from a semistructured one?
Q4) In the context of selection and placement, what is meant by the term "mismatch"?
Q5) What is the purpose of conducting background investigations on job applicants? What are some of the legal issues involved?
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Chapter 8: Training Human Resources
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Sample Questions
Q1) A strategic mind-set leads top management to understand that training is the sole answer to most employee and organizational performance problems.
A)True
B)False
Q2) The most common approach for making individual analysis is to_____.
A) analyze organizational outcomes
B) predict future organizational needs
C) use performance appraisal data
D) review the jobs involved
Q3) The planned introduction of new employees to their jobs, coworkers, and the organization is referred to as _____.
A) orientation
B) organizational entry
C) socialization
D) indoctrination
Q4) Active practice occurs when trainees perform job-related tasks and duties during training.
A)True
B)False
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Chapter 9: Talent, Careers, and Development
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Sample Questions
Q1) The implementation of formal succession planning is frequently viewed as one of the biggest threats facing small businesses.
A)True
B)False
Q2) The career stage that hinders the job progression of many women with family responsibilities and blocks them from advancing to executive ranks is the late career stage.
A)True
B)False
Q3) Long-term succession planning in an organization should go beyond just high-level executives and_____.
A) focus on high-turnover jobs in the organization
B) include mid-level and lower-level managers and key nonmanagement employees
C) involve every job in the organization's core functions
D) target jobs for which it is most difficult to find qualified external candidates
Q4) How are ITM scorecards used?
Q5) Why do companies want to use automated talent management?
Q6) Whatare "jobshifters" and what do they need from employers?
Q7) What are the four off-site development approaches?
Page 11
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Chapter 10: Performance Management and Appraisal
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Sample Questions
Q1) The _____ method requires a manager to write a short write-up describing each employee's performance during the rating period.
A) forced distribution
B) ranking
C) essay
D) critical incident
Q2) The _____ occurs when ratings of all employees fall at the high end of the scale.
A) primacy effect
B) recency effect
C) leniency error
D) central tendency
Q3) _____ can help make a manager more responsive toward employees.
A) Peer rating
B) Rating of supervisors by subordinates
C) Rating of subordinates by supervisors
D) Self-rating
Q4) Describe graphic rating scale.
Q5) Describe the different types of rater errors.
Q6) Describe the administrative uses of performance appraisals.
Page 12
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Chapter 11: Total Rewards and Compensation
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Sample Questions
Q1) Procedural justice is the perceived fairness in how rewards are distributed.
A)True
B)False
Q2) Which of the following is true of red-circled employees?
A) They are paid above the range set for a job.
B) They are paid below the range set for a job.
C) They are paid on par with the range set for the job.
D) Their pay is not determined by the ranges set for a job.
Q3) _____ occurs when a creditor obtains a court order that directs an employer to set aside a portion of an employee's wages to pay a debt owed to the creditor.
A) Liquidation
B) Sequestration
C) Garnishment
D) Distraint
Q4) Discuss compensation fairness and equity.
Q5) Intangible rewards can be measured and it is possible to calculate the value of each reward.
A)True
B)False
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Chapter 12: Variable Pay and Executive Compensation
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Sample Questions
Q1) Which of the following best exemplifies spot bonus?
A) An organization that gives a one piece-rate wage for all units produced irrespective of employee productivity
B) An organization rewarding an employee for installing a software upgrade
C) A sponsor rewarding an athlete for participation in an event
D) An organization rewarding an employee for referring someone who is later hired
Q2) Explain profit sharing.
Q3) Explain bonuses.
Q4) The "clawback" provision in the _____ allows a company to recover any incentive-based pay that was paid out during the prior three years if it would not have been paid under restated financial statements.
A) Sarbanes-Oxley Act
B) Dodds-Frank Act
C) Lilly Ledbetter Fair Pay Act
D) Walsh-Healy Public Contracts Act
Q5) A free rider is a member of the group who contributes the most in a group venture.
A)True
B)False
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Chapter 13: Managing Employee Benefits
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Sample Questions
Q1) A situation in which only higher-risk employees choose and use certain benefits under a flexible benefits plan provided by employers is referred to as _____.
A) concentration of risk
B) perceived vulnerability
C) adverse selection
D) skewed distribution effect
Q2) Glen, a line manager, is informed that his company would be introducing a stock purchase plan for employees. This implies that_____.
A) the employer will provide company stocks to employees as incentives
B) Glen will be given a few company stocks for free, which he can later sell at the market rate
C) Glen can buy shares in the company at a discount
D) Glen would be provided financial counseling on the purchase and sale of stocks
Q3) Which of the following best describes workers' compensation?
A) Compensation provided to workers after retirement
B) Benefits provided to persons injured on the job
C) Benefits provided to workers who survive terminal diseases
D) Total pay package that includes both basic wages and benefits
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15
Chapter 14: Risk Management and Worker Protection
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Sample Questions
Q1) How can organizations monitor and evaluate their safety efforts?
Q2) Companies where employees are regularly exposed to blood and similar substances must follow standards issued by OSHA.
A)True
B)False
Q3) Federal child labor laws have set the minimum age as 21 for all hazardous occupations.
A)True
B)False
Q4) The highest rate of workplace injuries and illnesses occur in_____.
A) large global businesses
B) large businesses
C) medium businesses
D) small businesses
Q5) Cumulative trauma disorders are psychological issues that workers face due to repetitively performing the same task for years.
A)True
B)False
Q6) What workplace employee health issues do employers face?
Page 16
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Chapter 15: Employee Rights and Responsibilities
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Sample Questions
Q1) Which of the following is typically a responsibility of the operating managers for ensuring that policies, procedures, and rules are effectively followed in a company?
A) Training managers to administer policies, procedures, and rules
B) Providing information on application of HR policies, procedures, and rules
C) Giving feedback on the effectiveness of policies and rules
D) Designing formal mechanisms for coordinating HR policies
Q2) Differentiate between upward and downward communication in workplaces.
Q3) Explicit employment contracts are more likely to be used by companies while hiring CEOs when_____.
A) the CEO was promoted from within the company instead of being hired from outside B) the CEO has served a number of years on the company's board of directors
C) the company environment and employment situation was risky for the CEO because of uncertainty
D) the CEO received lesser-than-normal compensation, much of which constituted the basic fixed pay
Q4) How does procedural justice differ from distributive justice?
Q5) What are the consequences that employers may face if they fail to follow up on implied promises?
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Chapter 16: Union/Management Relations
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Sample Questions
Q1) A(n) _____ shop is an arrangement that makes workers who don't join a union to make payments equal to union dues and fees to get union representation services.
A) restricted
B) union
C) open
D) agency
Q2) At least two-thirds of the employees in the targeted group in a company must sign authorization cards before an election can be called.
A)True
B)False
Q3) What are the advantages and disadvantages of employee ownership programs?
Q4) Unions in some situations have encouraged workers to become partial or complete owners of the companies that employ them.
A)True
B)False
Q5) Describe why employees want to unionize.
Q6) How have unions attempted to counteract the overall decline in the U.S. union membership?
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