Principles of Communication
Textbook Exam Questions
Course Introduction
Principles of Communication explores the fundamental concepts and theories that underlie effective communication processes in a variety of contexts, including interpersonal, group, public, and organizational settings. The course examines the components of verbal and nonverbal communication, the role of perception, listening, culture, and media in shaping interactions, and the impact of technology on communication. Students will develop an understanding of the barriers to communication and strategies for overcoming them, as well as the ethical considerations involved in message creation and reception. Through lectures, discussions, and practical exercises, learners will gain skills necessary for effective and responsible communication in both personal and professional environments.
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The Basics of Communication A Relational Perspective 2nd Edition by Steve
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W. Duck
Chapter 1: An Overview of Everyday Communication
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Q1) Which of the following is NOT one of the contexts that affect the meanings of symbols duringcommunication?
A) Relational
B) Psychological
C) Physical
D) Situational
Answer: B
Q2) The perspective that 'communication is action' is limited because:
A) It fails to account for the correct timing of a message
B) It fails to account for the receipt of a message
C) It fails to account for the correct length of a message
D) It fails to account for the attempt to communicate a message
Answer: B
Q3) The constitutive approach to communication is closely related to:
A) communication as action.
B) communication as interaction.
C) communication as transaction.
D) all of the above
Answer: C
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Chapter 2: Verbal Communication
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Q1) In casual relationships, we are more likely to use formal, grammatically correct language.
A)True
B)False
Answer: False
Q2) Linguistic inclusion such as "Let's...," "we," "us," is also known as:
A) high code.
B) low code.
C) immediacy.
D) the Sapir-Whorf hypothesis.
Answer: C
Q3) The element of scene in Burke's pentad refers to:
A) Where the act happened
B) Who was involved
C) What happened in time
D) How the act happened
Answer: A
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Chapter 3: Nonverbal Communication
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Q1) NVC can sometimes contradict verbal communication within the same message.
A)True
B)False
Answer: True
Q2) The study of chronemics in NVC includes:
A) Observing eye blinks in a conversation
B) Observing vocal variety in a conversation
C) Observing how people claim space and territory
D) Observing how people time the 'flow' of conversation
Answer: D
Q3) NVC can do which of the following in relation to verbal communication?:
A) Repeat or reinforce
B) Fail to substitute
C) Remove all ambiguity
D) Remain impersonal
Answer: A
Q4) NVC and verbal communication are both influenced by culture.
A)True
B)False
Answer: True
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Chapter 4: Listening
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Q1) When you are attempting to understand the beliefs and perspectives of other religions, you are engaged in:
A) intra-personal listening
B) interpersonal listening
C) interfaith listening
D) disengaged listening
Q2) Interpreting, the third step in the listening process, consists of:
A) Receiving sensory stimuli
B) Perceiving and focusing on sensory stimuli
C) Assigning meaning to sounds and symbolic activity
D) Reacting or responding to a message
Q3) "My coworker bought a car at ACE dealership and it broke down a week later. If you buy a care at this dealership, it will probably be a lemon." This is an example of:
A) Red herring
B) Equivocation
C) False Alternatives
D) Hasty Generalizations
Q4) Define the difference between engaged and disengaged listening.
Q5) Give a definition of critical listening.
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Chapter 5: Identities and Perceptions
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Q1) The earliest important influence on a person's sense of origin and identity is that person's:
A) Best friend
B) Spouse
C) Work supervisor
D) Family
Q2) If the norm of reciprocity in self-disclosure is violated, the following is likely to happen:
A) The person who has been revealing more information will reveal even more
B) The person who has not been revealing information will ask for more
C) The person who has not been revealing information will stop talking
D) The person who has been revealing more information will stop doing so
Q3) ________ refers to how language can give people an identity and then force them to live up to the description, whether positive or negative.
A) Altercasting
B) Dialectic tension
C) Attitude of reflection
D) Moral accountability
Q4) Explain the concept of identity as the 'symbolic self.'
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Chapter 6: Talk and Interpersonal Relationships
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Q1) Personal relationships are characterized by:
A) Replaceability of the other person
B) Standardization of the tasks performed by the other person
C) Uniqueness of the social function performed by the other person
D) Interchangeability of the other person
Q2) If you begin complaining to your partner, start talking about problems, goals, and commitment in the relationship with him/her, Duck suggests you are in this phase:
A) Intrapsychic
B) Dyadic
C) Social process
D) Grave-dressing
Q3) Explain the role of physical appearance in Duck's Relationship Filtering Model.
Q4) A resurrection process deals with the ways people prepare themselves for new relationships after ending an old one.
A)True
B)False
Q5) Discuss the difference between social and personal relationships.
Q6) Explain how relationships influence the distribution of information.
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Chapter 7: Groups and Leaders
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Q1) Small groups have little impact on our everyday lives.
A)True
B)False
Q2) Explain the similarity and difference between formal and advisory groups.
Q3) Any collection or assembly of people can be defined as a group, according to your text's authors.
A)True
B)False
Q4) Group expectations about behavior:
A) Always require mutual respect
B) Never break down individuality
C) Set norms for how members interact
D) Never involve punishment
Q5) Networking groups always utilize face-to-face communication.
A)True
B)False
Q6) Both the ideas people hold and the relationships they form are important in understanding small groups.
A)True
B)False
Page 9
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Chapter 8: Culture and Communication
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Q1) Low-context societies are more likely to:
A) Take more cues from their relationship with the speaker than from the message
B) Pay less attention to contextual issues such as nonverbal communication
C) Pay more attention to contextual issues such as nonverbal communication
D) Pay less attention to the spoken words of the message
Q2) Polychronic views of time are more often found in:
A) Low-context societies
B) High-context societies
C) Mid-context societies
D) No-context societies
Q3) A high-context culture emphasizes community relationships, values, and ideas. Which of the following society is an example of high-context cultures?
A) France
B) US
C) Canada
D) China
Q4) Cultures are universally future-oriented rather than being focused on the past or present.
A)True
B)False
Page 10
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Chapter 9: Technology in Everyday Life
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Q1) Self-disclosure on social networking sites online differs from face-to-face (FTF) self-disclosure because:
A) Much more self-disclosure happens FTF
B) Online self-disclosure happens much more gradually than in FTF interaction
C) Online self-disclosure happens much more quickly than in FTF interactions
D) Self-disclosure rarely happens online
Q2) Which of the following is NOT one of the three three varieties of microcoordination?
A) midcourse adjustment
B) iterative coordination
C) softening of schedules
D) synchronous communication
Q3) The term 'Luddite' is an historical reference now used to characterize:
A) A person who supports the use of technology
B) A person who opposes the use of technology
C) A person who is indifferent to the use of technology
D) A person who lacks awareness of technology
Q4) Explain Reeves and Nass's concept of the 'media equation.'
Q5) Explain why an Internet user might choose a screen name that does not truly represent himself/herself.
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Chapter 10: Relational Uses and Understanding of Media
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Q1) Studies indicated that people do not use media in isolation but often use two or more media systems simultaneously, an activity referred to as concurrent media use.
A)True
B)False
Q2) Media audiences rarely use the media for personal and individual reasons.
A)True
B)False
Q3) Media products are becoming more, rather than less, diverse in their amount and accessibility.
A)True
B)False
Q4) Media producers are becoming more likely to focus their products on smaller, specific audiences rather than mass audiences.
A)True
B)False
Q5) The majority of people overestimate the actual amount of time they spend using the media.
A)True
B)False
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Chapter 11: Preparing for a Public Presentation
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Q1) When asked to give a persuasive presentation, the speaker should seek to:
A) Impact the audience's thinking
B) Diminish the audience's understanding of a topic or process
C) Develop the audience's understanding of a topic or process
D) None of the above
Q2) A speaker might be able to affect audiences' attitudes and beliefs, but is unlikely to be able to change their values.
A)True
B)False
Q3) A speaker who knows that the audience is impartial towards his/her topic will need to:
A) Spend less time explaining why the topic is important
B) Spend less time explaining how the topic affects the audience's lives
C) Spend more time answering questions before the presentation
D) Spend more time explaining how the topic affects the audience's lives
Q4) Identify what a speaker should do in selecting a topic for a presentation.
Q5) Explain the different purposes in giving informative versus persuasive presentations.
Q6) Distinguish between attitudes, beliefs, and values.
Q7) Identify demographic characteristics.
Page 13
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Chapter 12: Developing a Public Presentation
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Q1) When using the cause-effect pattern to organize a presentation, a speaker must be sure to:
A) Ask the audience a question and then answer it
B) Convince the audience that the cause and effect are connected
C) Arrange the presentation according to categories
D) Prove that the solution solves the problem
Q2) In developing the body of a speech, the speaker should seek to have:
A) As many subpoints as possible to support each main idea
B) Only two subpoints to support each main idea
C) One subpoint
D) None of the above
Q3) Audiences of an oral presentation often require more explicit transitions than readers of written work do.
A)True
B)False
Q4) Argumentation is not the same as disagreement.
A)True
B)False
Q5) Discuss why a speaker should state his/her purpose in giving the speech as a part of the introduction.
14
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Chapter 13: Relating Through Informative Speeches and Persuasive Speeches
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Q1) Which of the following would be indicative of deductive reasoning:
A) Moving from the specific to the specific
B) Moving from the specific to the general
C) Moving from the general to the general
D) Moving from the general to the specific
Q2) In delivering an informative process presentation, the speaker must remember:
A) To avoid explaining obvious steps in the process
B) To avoid explaining why the process is important
C) To avoid using visual aids
D) To avoid skipping any steps in the process
Q3) In order to create the clearest possible mental picture for the audience, a speaker should:
A) Use only abstract words
B) Use concrete words to help convey abstract terms
C) Use only concrete words
D) Use only ambiguous language
Q4) Explain the difference between concrete and abstract language.
Q5) Identify the difference between a persuasive speech to convince and a persuasive speech to actuate.
Q6) Compare and contrast inductive and deductive reasoning. Page 15
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Chapter 14: Delivering a Public Presentation
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Q1) Discuss why personal appearance is so important in giving a successful presentation.
Q2) Extemporaneous delivery involves the use of minimal notes and it provides many of the advantages of manuscript and memorized delivery without the disadvantages.
A)True
B)False
Q3) Audiences listen so attentively that they will catch every mistake you make as a speaker.
A)True
B)False
Q4) Speakers who utilize manuscript delivery:
A) Want to be certain they are accurate in their speechmaking
B) Want to give the appearance of eye contact with the audience
C) Should do so if they are particularly nervous about speaking in public
D) None of the above
Q5) Emulating (imitating) a famous speaker's style is the key to becoming a good public speaker.
A)True
B)False
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Chapter 15: Interviewing
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Q1) Following an interview, an interviewee should do all of the following except:
A) develop a candid assessment of his or her performance
B) contact the interviewer to check the status of the job search
C) develop a candid assessment of the position and organization
D) send a letter of thanks, usually within two days
Q2) During the employment interview, the interviewee has responsibilities.
A) Before the interview
B) During the interview
C) After the interview
D) During all phases of the interview
Q3) It is during the conclusion of an interview that it is critical that participants negotiate the relational connection between participants and establish the tone of the interview.
A)True
B)False
Q4) In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.
A)True
B)False
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