Principles of Communication Final Exam
Course Introduction
Principles of Communication introduces students to the foundational concepts and processes underlying effective human communication. The course explores various modes of communication, including verbal, nonverbal, interpersonal, and group dynamics, within diverse cultural and technological contexts. Emphasizing active listening, message encoding and decoding, and barriers to effective communication, the course also examines the ethical and practical implications of communication in personal, professional, and public spheres. Through theoretical frameworks and practical applications, students develop critical skills in analyzing, interpreting, and facilitating clear and impactful communication.
Recommended Textbook
Interpersonal Communication 3rd Edition by Kory Floyd
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12 Chapters
568 Verified Questions
568 Flashcards
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Page 2
Chapter 1: About Communication
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Sample Questions
Q1) Which term is used for anything that interferes with the accurate decoding of a message?
A)channel
B)noise
C)feedback
D)context
Answer: B
Q2) Which of the following best defines stigma?
A)an individual who is incapable of taking on the perspectives of another person
B)communication that occurs in the context of marginalized or overlooked populations
C)a characteristic that discredits a person because he or she is seen as abnormal or undesirable
D)a pattern of interaction in which one person perpetually criticizes or condemns others because of characteristics that are out of their immediate control
Answer: C
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Chapter 2: Culture and Gender
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Q1) In a low-context culture, people are expected to be direct and say what they mean.
A)True
B)False
Answer: True
Q2) Which of the following statements most accurately reflects the attitude of someone from a low-power-distance culture?
A)It is necessary to look for the deeper meaning in someone else's statements.
B)It is unacceptable to question a boss, especially in front of co-workers.
C)It is acceptable to engage in aggressive behavior to achieve personal success.
D)It is a person's individual right to question authority.
Answer: D
Q3) Most research has shown that femininity is positively related to affectionate communication, whereas masculinity is negatively related to it.
A)True
B)False
Answer: False
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Chapter 3: Communication and the Self
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Sample Questions
Q1) According to the text, your self-concept is influenced by all of the following EXCEPT
A)personality and biology.
B)culture and gender roles.
C)reflected appraisal.
D)impression evaluation.
Answer: D
Q2) Jason went to a party with several of his friends last weekend. While he was there, he made several inappropriate comments and did not notice that people were offended by what he was saying. Afterward, several people at the party commented to Jason's friends that they were surprised and upset by his behavior. Which of the following statements is likely true of Jason?
A)Jason has low self-esteem.
B)Jason is a low self-monitor.
C)Jason has a poor self-concept.
D)Jason does not engage in self-fulfilling prophecies.
Answer: B
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5
Chapter 4: Interpersonal Perception
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Q1) Forming an accurate snap judgment of someone else illustrates which of the following truisms of forming attributions?
A)Biases can be overcome if we are mindful of them.
B)Checking our perceptions is essential to forming correct attributions.
C)More information doesn't necessarily lead to better attributions.
D)You never get a second chance to make a first impression.
Q2) Define the primacy and recency effects, and explain how they work together to influence perceptions.
Q3) Which of the following techniques can help in the perception-checking process?
A)generating a meaningful interpretation as quickly as possible
B)generating alternative perceptions
C)avoiding considering the context
D)None of the answers is correct.
Q4) Perceptual ability is influenced by social and occupational roles.
A)True
B)False
Q5) The self-serving bias is a form of self-delusion.
A)True
B)False
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Chapter 5: Language
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Q1) People often use language that is intentionally vague or unclear. Create a situation in which someone might use vague language intentionally to mislead someone. How might you improve this situation? Finally, comment on the ethical considerations of intentionally using language that is vague or misleading. Is it unethical to use language that is intentionally vague in order to give someone the wrong impression? Are there situations in which intentionally misleading someone is acceptable?
Q2) Which of the following statements about language and culture is true?
A)When people speak more than one language, their language use has no effect on their cultural identity.
B)When people speak more than one language, their language use might have a small effect on their cultural identity, but the result is too small to be noticed.
C)When people speak more than one language, their language use is often accompanied by a shift in cultural values.
D)None of these statements is true.
Q3) Articulate how a factual claim differs from an opinion. Using concrete examples, be specific about what each type of statement involves and what kind of evidence each statement requires.
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Page 7
Chapter 6: Nonverbal Communication
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Sample Questions
Q1) Discuss at least two different ways that people use space to communicate relationship status.
Q2) The tendency to assume that attractive people also have other positive qualities is called what?
A)positive prototyping
B)character assumption
C)principle of facial primacy
D)halo effect
Q3) Effectively interpreting nonverbal communication includes all of the following EXCEPT
A)sensitivity to others' nonverbal messages.
B)trying to decipher the correct meaning of nonverbal behavior.
C)looking past cultural differences to understand the meaning.
D)asking for clarification when necessary.
Q4) Contemporary research suggests that approximately what percentage of meaning is transmitted nonverbally?
A)30-35%
B)45-50%
C)65-70%
D)90-95%
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Chapter 7: Listening
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Q1) According to your text, which of the following could qualify as noise?
A)loud music
B)feeling hungry
C)being too hot
D)all of these
Q2) A(n) ________ device is a memory aid that helps people recall important information.
A)memory enhancement
B)mnemonic
C)recall
D)alliteration
Q3) What is the active process of making meaning out of another person's spoken message?
A)hearing
B)acknowledging
C)understanding
D)listening
Q4) The average person speaks less than 150 words per minute.
A)True
B)False
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Chapter 8: Emotion
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Q1) Which of the following emotions is derived from the product of your overall evaluation of another person?
A)liking
B)love
C)interest
D)affection
Q2) Which of the following statements about the amygdala is FALSE?
A)The amygdala is a small cluster of neurons in the spinal cord.
B)In response to fear, the amygdala causes our heart and breathing rates to increase.
C)The amygdala responds to several primary emotions.
D)The amygdala causes stress hormone levels to rise when we feel afraid.
Q3) Which of the following is an example of a primary emotion?
A)jealousy
B)anger
C)contempt
D)remorse
Q4) Using a concrete example, describe the process of emotional reappraisal and indicate its potential benefits.
Q5) Define and give examples of Ekman and Friesen's five display rules.
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Chapter 9: Social and Personal Relationships
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Q1) There are four specific factors that drive interpersonal attraction: appearance, proximity, similarity, and complementarity. Define each of these terms and discuss their importance in the process of interpersonal attraction. Next, identify one of these factors as the single most important in the process of attraction. Make an argument for this factor and against the others in the context of both friendship and romantic relationships.
Q2) Which of the following is NOT a relational maintenance behavior?
A)social networks
B)openness
C)predictability
D)assurances
Q3) Other things being equal, we are more likely to form social relationships with people we see often than with people we don't.
A)True
B)False
Q4) People often stay in relationships that are unsatisfying or even harmful. Use the ideas of social exchange theory and equity theory to explain why this might happen. Next, talk about ways that friends and family members might be able to persuade their loved ones to abandon these detrimental relationships.
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Chapter 10: Family and Intimate Relationships
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Sample Questions
Q1) Why is the discussion of routine, mundane tasks important to consider in long-term romantic relationships?
A)Most of the communication that takes place in these relationships falls in this category.
B)How to handle these issues can become a major issue of contention.
C)The way couples handle these tasks reflects the balance of power in their relationship.
D)All the answers are correct.
Q2) Regarding sex differences in friendships, which of the following is FALSE?
A)Same-sex friendships are more important to women than they are to men.
B)Male-male friendships emphasize shared activities and common interests.
C)Female-female friendships emphasize conversational and emotional expressiveness.
D)Both women and men see their opposite-sex friends as more loyal and helpful than their same-sex friends.
Q3) Think about your parents' relationship for a moment. Following Fitzpatrick's couple types, identify which marital schemata represents your parents' communication pattern. Give specific examples that illustrate and justify your classification.
Q4) Differentiate upward, downward, and lateral communication in the workplace.
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Chapter 11: Conflict and Power
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Q1) The topics that gay and lesbian couples experience conflict over tend to differ from the conflict topics of heterosexual couples.
A)True
B)False
Q2) The most distressed relationships are those with the most frequent conflict.
A)True
B)False
Q3) Which of the following tips is NOT useful for managing an online conflict?
A)Avoid responding right away.
B)Always respond using the same communication medium.
C)Clarify comments or statements that aren't clear.
D)Use emoticons to express your emotional state.
Q4) To qualify as conflict, a struggle or disagreement has to be expressed.
A)True
B)False
Q5) Explain and provide a hypothetical example of the principle of least interest.
Q6) The goal of collaboration is to identify a "win-win" solution to a conflict.
A)True
B)False
Q7) Define and give examples of French and Raven's five forms of power.
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Chapter 12: Interpersonal Deception
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Sample Questions
Q1) One lesson that research has taught us is that many of the average person's beliefs about deception are wrong (e.g., lack of eye contact is a good clue to deception; most people are good at spotting deception; it is harder to lie to a suspicious person than an unsuspicious one). Offer reasoned speculation as to why people's beliefs about interpersonal deception are, on average, so inaccurate. Consider the potential roles played by emotion, religion, the media, and the mind or psyche.
Q2) Pupil dilation usually decreases when people are being deceptive.
A)True
B)False
Q3) It is impossible to lie if everything you say is true.
A)True
B)False
Q4) According to your text, which of the following is NOT a common reason for deception?
A)Some lies take advantage of others' ignorance.
B)Some lies make you look better.
C)Some lies benefit the hearer.
D)Some lies amuse you.
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Page 14