Personnel Management Exam Answer Key https://quizplus.com/study-set/1794 10 Chapters 558 Verified Questions
Personnel Management Exam Answer Key Course Introduction Personnel Management explores the fundamental principles and practices involved in managing an organization’s workforce. The course covers core topics such as recruitment
and
selection,
training
and
development,
performance
appraisal,
compensation and benefits, and employee relations. Students will examine strategies for effective communication, motivation, and conflict resolution, and analyze legal and ethical considerations relevant to the workplace. Through practical case studies and real-world examples, the course prepares students to support organizational goals by optimizing the contributions of employees and fostering a positive work environment.
Recommended Textbook Human Resource Management Essential Perspectives 6th Edition by Robert L. Mathis
Available Study Resources on Quizplus 10 Chapters 558 Verified Questions 558 Flashcards Source URL: https://quizplus.com/study-set/1794
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Chapter 1: Human Resource Managements Role and Strategic Nature Available Study Resources on Quizplus for this Chatper 52 Verified Questions 52 Flashcards Source URL: https://quizplus.com/quiz/35678
Sample Questions Q1) Identify three major issues for HR management to address once a corporate acquisition deal has been closed. Answer: Merging administrative functions such as payroll and benefits, retaining employee talent, employee communications, and guidance for managers during the transition are cited in the text. Q2) The HR planning process begins with _______________. A)an environmental scan B)a review of the organizational needs C)an assessment of the internal workforce D)a review of the organization's objectives and strategies Answer: A Q3) In HR planning, which variable is NOT assessed as an HR-related factor that can add value from the organization's internal environment? A)quantity of human resources B)quality of human resources C)the federal tax code D)organizational culture Answer: C To view all questions and flashcards with Page answers, 3 click on the resource link above.
Chapter 2: Equal Employment Opportunity Available Study Resources on Quizplus for this Chatper 60 Verified Questions 60 Flashcards Source URL: https://quizplus.com/quiz/35679
Sample Questions Q1) Which statement is true about the Age Discrimination in Employment Act (ADEA)? A)It requires employers to have affirmative action plans for older workers. B)It covers only employees with vested pension rights. C)It is the basis for an increasing number of discrimination charges. D)It allows state employees to sue their states over age discrimination. Answer: C Q2) Emily works for a small architecture firm with about a dozen employees. Emily has discovered that she is pregnant. Which of the following statements is true under the Pregnancy Discrimination Act? A)If the employer has a medical leave program for other circumstances it must treat Emily's pregnancy the same way. B)Emily has job protection when she returns from maternity leave if she is one of the firm's architects, but not if she is an hourly employee. C)Emily has job protection when she returns from maternity leave if she is an hourly employee, and not one of the firm's architects, who are professionals on salary and thus not protected by the PDA. D)Emily is not protected by the PDA. Answer: D To view all questions and flashcards with answers, click on the resource link above.
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Chapter 3: Individualshr Planningjob Analysis Available Study Resources on Quizplus for this Chatper 47 Verified Questions 47 Flashcards Source URL: https://quizplus.com/quiz/35680
Sample Questions Q1) Job design refers to organizing tasks, duties, and responsibilities into a productive unit of work. A)True B)False Answer: True Q2) The psychological contract can create either a positive or a negative relationship between an organization and an individual. A)True B)False Answer: True Q3) Job analysis that focuses on how knowledge and skills are used is called _______. A)psychology based B)competency based C)biographically based D)historically based Answer: B To view all questions and flashcards with answers, click on the resource link above.
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Chapter 4: Staffing: Recruiting and Selection Available Study Resources on Quizplus for this Chatper 51 Verified Questions 51 Flashcards Source URL: https://quizplus.com/quiz/35681
Sample Questions Q1) More than anything else, placement of human resources should be seen as a/an ______________. A)public relations activity B)line management responsibility C)matching process D)HR unit responsibility Q2) Employers should be careful of current-employee referrals as a recruitment source, as too much could result in equal employment opportunity violations. A)True B)False Q3) Describe why strategy and HR planning play such a key role in the recruiting process. Q4) The director of HR realizes that the KSAs currently used for hiring entry-level engineers
are
outdated.In
order
to
establish
which
KSAs
are
needed,
_______________ is required. A)selection requirements study B)performance appraisal analysis C)test validation D)job analysis To view all questions and flashcards with answers, click on the resource link above. Page 6
a
Chapter 5: Training and Talent Management Available Study Resources on Quizplus for this Chatper 52 Verified Questions 52 Flashcards Source URL: https://quizplus.com/quiz/35682
Sample Questions Q1) The second half of life is usually described by the quest for competency and a need to make a mark in the world. A)True B)False Q2) What are the four phases of the training process? A)planning, delivery, evaluation, validation B)strategize, plan, organize, deliver C)analysis, development, implementation, control D)assessment, design, delivery, evaluation Q3) Worldwide Food Services, Inc., (WFS) has a large number of cooks and other food service workers who will be sent to hardship environments overseas to prepare meals for the military. The workers have been hired, but they need to be trained almost immediately because of the contract with the military, and the HR staff at WFS is overloaded. It would be most wise for WFS to _______________. A)cancel the military contract B)hire external trainers C)hire and train new HR staff to conduct the training D)use on-the-job training when the new hires arrive in the hardship location Q4) Define HR development and identify the difference between that and training. To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Performance Management and Appraisal Available Study Resources on Quizplus for this Chatper 49 Verified Questions 49 Flashcards Source URL: https://quizplus.com/quiz/35683
Sample Questions Q1) Which of the following is an example of the administrative role of performance appraisal? A)identifying weaknesses to determine coaching needs B)measuring performance for the purpose of making pay decisions C)identifying the organization's training needs D)communicating feedback to the employee Q2) Performance management is a series of activities designed to ensure that the organization gets the performance it needs from its employees. A)True B)False Q3) The purpose of 360° feedback is to increase the uniformity in the feedback. A)True B)False Q4) Describe the role of performance management. Define what it is, and what should it accomplish. Q5) Describe the philosophy behind the multisource/360° feedback appraisal and how it is used. Also identify some of its drawbacks. Q6) Describe the possible sources of error in the performance appraisal process. To view all questions and flashcards with Page answers, 8 click on the resource link above.
Chapter 7: Total Rewards and Compensation Available Study Resources on Quizplus for this Chatper 70 Verified Questions 70 Flashcards Source URL: https://quizplus.com/quiz/35684
Sample Questions Q1) Which of the following is used to emphasize the long-term growth and success of the organization? A)executive perquisites B)executive bonus plans C)incentives D)stock options Q2) _____________is the perceived fairness in the distribution of outcomes. A)Compensation satisfaction B)Reward-performance perceptions C)Distributive justice D)Procedural justice Q3) In terms of procedural justice, the process of determining base pay, allocating pay increases, and measuring performance all must be seen as _______________. A)fair B)equitable C)just D)transparent Q4) Identify the major provisions of the Fair Labor Standards Act (FLSA). Q5) Identify and differentiate the two major compensation philosophies. 9 click on the resource link above. To view all questions and flashcards with Page answers,
Chapter 8: Variable Pay and Benefits Available Study Resources on Quizplus for this Chatper 56 Verified Questions 56 Flashcards Source URL: https://quizplus.com/quiz/35685
Sample Questions Q1) Benefits costs have been escalating, but particularly for_______________ A)health care B)group life insurance C)vacation pay D)retirement plans such as pensions and 401(K) Q2) Social security can be classified as a/an ______________benefit. A)voluntary B)insurance C)security D)retirement Q3) Retirement programs established and funded by employers and employees are _______________. A)mandated by the Employee Retirement Income Security Act (ERISA) B)called pension plans C)often treated as "golden handcuffs" D)substitutes for Social Security Q4) The role of variable pay is to link bonuses with performance. A)True B)False Q5) Identify which benefits are mandated by federal law. Page 10 To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Risk Management and Employee Relations Available Study Resources on Quizplus for this Chatper 64 Verified Questions 64 Flashcards Source URL: https://quizplus.com/quiz/35686
Sample Questions Q1) The main purpose of effective__________________ programs in organizations is to prevent work-related injuries and accidents. A)safety B)health C)ergonomics D)security Q2) A wrongful discharge is when an employer deliberately makes conditions intolerable in an attempt to force an employee to resign. A)True B)False Q3) In which of the following are rights and responsibilities of the employee to the employer most likely to be spelled out? A)statutory laws B)reciprocal agreements C)a job description D)an employment-at-will understanding Q4) Define the term "security" with respect to the workplace, and describe what actions an employer can take to minimize the risk of workplace violence. To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Labor Relations Available Study Resources on Quizplus for this Chatper 57 Verified Questions 57 Flashcards Source URL: https://quizplus.com/quiz/35687
Sample Questions Q1) An employer faced with a union organizing campaign may hold mandatory employee meetings. A)True B)False Q2)
During
the
past
several
decades,
union
membership
in
the
U.S.has
_______________. A)declined overall B)declined only in the public sector C)declined only in the private sector D)increased overall Q3) What is the difference between a complaint and a grievance? A)They are different names for the same thing. B)Grievances are more informal, and do not follow a set procedure. C)Complaints relate to money issues; grievances to supervisory behavior. D)A grievance is a complaint formally stated in writing. Q4) Except in industries covered by the Railway Labor Act, supervisors are not eligible to be represented by a union. A)True B)False Q5) Discuss the current "state of labor unions" in the United States. Page 12 To view all questions and flashcards with answers, click on the resource link above.