Personal and Social Relationships
Final Exam Questions
Course Introduction
This course explores the dynamics of personal and social relationships, examining how individuals form, maintain, and navigate connections in various contexts such as family, friendships, romantic partnerships, and work environments. Students will study key theories and research on communication, conflict resolution, emotional intelligence, and cultural influences, gaining practical skills to foster healthy and meaningful interactions. Emphasis is placed on self-awareness, empathy, and ethical considerations, preparing students to understand and enhance their relational experiences in both personal and broader social spheres.
Recommended Textbook
Floyd Interpersonal Communication 2nd Edition by Kory Floyd
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12 Chapters
579 Verified Questions
579 Flashcards
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Page 2
Chapter 1: About Communication
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51 Verified Questions
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Sample Questions
Q1) Different cultures have different standards that define competent communication. This cultural variation speaks to which element of communication competence?
A) effectiveness
B) sensitivity
C) appropriateness
D) responsibility
Answer: C
Q2) Which of the following best defines a stigma?
A) An individual who is incapable of taking on the perspectives of another person.
B) Communication that occurs in the context of marginalized or overlooked populations.
C) A characteristic that discredits a person because he or she is seen as abnormal or undesirable.
D) A pattern of interaction in which one person perpetually criticizes or condemns others because of characteristics that are out of their immediate control.
Answer: C
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Chapter 2: Culture and Gender
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Sample Questions
Q1) This gender role combines aspects of masculinity and femininity:
A) bisexuality
B) Turner's Syndrome
C) androgyny
D) asexuality
Answer: C
Q2) Idioms and gestures are examples of
A) communication codes
B) cultural truisms
C) cultural speech development
D) communication power-distance
Answer: A
Q3) All of the following factor into determining an individual's biological sex except:
A) psychological differences
B) genetic differences
C) anatomical differences
D) social differences
Answer: D
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Chapter 3: Communication and the Self
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Sample Questions
Q1) Your self-concept is made up of the perceptions you have about who you are as a person.
A)True
B)False
Answer: True
Q2) Which face need refers to our need to be respected for our abilities and intelligence?
A) autonomy face
B) competence face
C) character face
D) fellowship face
Answer: B
Q3) Regarding the benefits of high self-esteem, which of the following statements has been supported by the research?
A) Those with high self-esteem are less likely to drink, do drugs, or engage in risky sex
B) Those with high self-esteem do better in school
C) Those with high self-esteem are more outgoing and willing to communicate
D) All of these statements have been supported by the research
Answer: C
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Chapter 4: Interpersonal Perception
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Sample Questions
Q1) Egocentrism is a normal stage of human development.
A)True
B)False
Q2) You liked most everything about your new roommate when you first met, but when you found out she smokes, that overshadowed all of her good qualities in your mind. What perception-making process are you displaying here?
A) primacy effect
B) negativity bias
C) stereotyping
D) egocentrism
Q3) How are interpretations different from facts?
A) Interpretations are objective, whereas facts are subjective.
B) Facts speak to what occurred, whereas interpretations speak to the meaning of what occurred.
C) Interpretations are the same as descriptions, whereas facts are more similar to attributions.
D) They aren't different; facts and interpretations are the same.
Q4) Define the primacy and recency effects and explain how they work together to influence perceptions.
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Chapter 5: Language
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Sample Questions
Q1) The use of a thumbs-up gesture to symbolize the statement "good luck":
A) illustrates that meaning can be conveyed without the use of words
B) does not qualify as a form of language
C) has a specific meaning that is culturally understood
D) all of these
Q2) Saying that someone has been "let go" instead of "fired" is an example of which language behavior?
A) hate speech
B) slang
C) euphemism
D) profanity
Q3) Which of the following statements about slang is not true?
A) Slang is closely related to jargon.
B) Slang can help people identify individuals that belong to their social network.
C) Slang is neither inherently good nor inherently bad.
D) Slang is an exception to the Sapir-Whorf hypothesis.
Q4) Explain the concept of hate speech. Compare and contrast it with both profanity and slang.
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7
Chapter 6: Nonverbal Communication
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Sample Questions
Q1) Describe the halo effect and comment on the importance of symmetry and proportionality in facial attractiveness.
Q2) Why do people tend to believe nonverbal messages even when they contradict verbal messages?
A) Nonverbal behaviors are completely involuntary and reflect people's true states.
B) People will only attempt to control their nonverbal behavior when they are lying.
C) It is harder for most people to control their nonverbal communication than their verbal communication.
D) All of these are true.
Q3) Explain the concept of olfactic association. Give 2-3 concrete examples of olfactic associations that you have.
Q4) Which of the following nonverbal cues is commonly associated with deception, according to research?
A) decreased smiling
B) increased kinesic behavior
C) increased vocal pitch
D) decreased pupil dilation
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8
Chapter 7: Listening
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Sample Questions
Q1) Advertising campaigns often make exaggerated or untrue claims and hope that at least some consumers will believe them. Think of an advertisement you have seen or heard lately that makes claims that are likely exaggerated or simply untrue. Describe the advertisement and highlight the suspect claim(s). Next, using at least three of the ideas presented in the text and/or class, discuss techniques of better listening that would keep the average consumer from falling for this advertisement. Make sure to refer to how the advertisement takes advantage of these techniques.
Q2) Your textbook talks about a number of studies that have consistently shown that the majority of people tend to think they are very good listeners. Take a minute to honestly evaluate your own listening skills. What listening habits have you developed that make you a good listener? What are things you could improve on to become a better listener? Are the strengths or challenges you presented confined to a certain social or relational context (e.g., work, school, familial relationships, romantic relationships)?
Q3) Empathic listening means feeling sorry for someone else.
A)True
B)False
Q4) What is information overload? Where does it come from and how can it be avoided?
Q5) Using concrete examples, compare and contrast hearing and listening.
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Chapter 8: Social and Personal Relationships
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Sample Questions
Q1) This process involves changing the way you think about the situation that gave rise to a negative emotion:
A) emotional contagion
B) emotional reappraisal
C) emotional intelligence
D) alexithymia
Q2) Soldiers decline treatment for post-traumatic stress disorder primarily because:
A) they feel confused about having the condition
B) they feel fear that their comrades will stigmatize them
C) they feel ashamed of being a soldier
D) they fear the doctors and medical personnel who might treat them
Q3) In a brief essay, discuss the relative importance of sex and gender in the way that people experience and express their emotions. Provide clear, reasoned arguments and use concrete examples to illustrate the points that you are trying to make.
Q4) Using concrete examples, briefly explain how emotions are physiological, cognitive, social, and behavioral experiences.
Q5) Explain and provide a concrete example of meta-emotion.
Q6) Identify and briefly define each of the five stages of grief.
Q7) Define and give examples of Ekman and Friesen's five display rules.
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Chapter 9: Family and Intimate Relationships
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Sample Questions
Q1) Janice and Stephanie have been close friends for some time. When Stephanie recently lost her job, she couldn't afford her rent anymore and was on the verge of homelessness. Janice invited her to stay in her guest room for as long as needed. While there, Stephanie does some of the cooking. According to equity theory, which of the following statements about this relationship scenario is true?
A) Stephanie is currently over-benefited in their relationship.
B) Stephanie is investing less in their relationship than Janice right now.
C) This relationship will survive a period of brief inequity as long as long-term equity is maintained.
D) All of these statements are true.
Q2) This theory predicts that the more we learn about someone, the more we like that person:
A) social exchange theory
B) uncertainty reduction theory
C) attraction theory
D) equity theory
Q3) A good relationship does not involve any sort of cost to you.
A)True
B)False
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Page 11
Chapter 10: Conflict and Power
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Sample Questions
Q1) Compare and contrast family roles and family rituals, giving concrete examples of each.
Q2) Research indicates that most American households are headed by a married couple.
A)True
B)False
Q3) ___________ is the desire to stay in a relationship no matter what happens.
A) investment
B) passion
C) commitment
D) intimacy
Q4) Why is the discussion of routine, mundane tasks important to consider in long-term romantic relationships?
A) Most of the communication that takes place in these relationships falls in this category.
B) How to handle these issues can become a major issue of contention.
C) The way couples handle these tasks reflects the balance of power in their relationship.
D) All of these.
Q5) Give brief examples of each of Knapp's five stages of relationship formation.
Q6) Identify and define four different types of disconfirming messages.
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Chapter 11: Interpersonal Deception
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Sample Questions
Q1) Imagine you were a counselor assigned to help Marc and Amber (described on page 354 of the text) work through their conflict. Using the concepts you've learned in the chapter, explain the nature of their conflict to them (specifically identifying its content and relational dimensions), and then explain what options they have for managing their conflict in a productive way. Include relevant issues of power in your answer. Address your answer directly to Marc and Amber.
Q2) Which of the following statements about collectivistic cultures is true?
A) In conflict, group priorities are more important than individual priorities.
B) Individuals are more likely to avoid conflict altogether.
C) Parties involved in a conflict are likely to enlist a mediator to help reach an agreement.
D) All of these.
Q3) The disinhibition effect suggests that online conflicts are more likely to involve inequitable distributions of power than face-to-face conflicts.
A)True
B)False
Q4) Referent power derives from one's admiration for, and attraction to, another.
A)True
B)False
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Chapter 12: Emotion
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Sample Questions
Q1) One thing that research has taught us is that many of the average person's beliefs about deception are wrong (e.g., lack of eye contact is a good clue to deception, most people are good at spotting deception, it is harder to lie to a suspicious person than an unsuspicious one). Offer reasoned speculation as to why people's beliefs about interpersonal deception are, on average, so inaccurate. Consider the potential roles played by emotion, religion, the media, and the psyche.
Q2) Vocal characteristics are usually poor indicators of deception. A)True B)False
Q3) What is meant by the phrase "deception can serve as a social lubricant?"
A) People commonly engage in deception to get what they want from other people.
B) People commonly engage in deception to avoid hurting others' feelings.
C) People commonly engage in deception in order to impress others.
D) People commonly engage in deception in order to increase their number of friends.
Q4) Is it easier to detect deception from friends or strangers? Make an argument for each possible outcome and then describe what research has found.
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Page 14