Organizational Theory Test
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Course Introduction
Organizational Theory examines the structures, processes, and dynamics that shape organizations and their behavior. This course explores foundational theories and modern approaches to understanding how organizations function, adapt, and interact with their environments. Students analyze topics such as organizational design, culture, change, leadership, decision-making, and power. Through the study of real-world cases and theoretical frameworks, learners gain insights into how organizations are managed and how they can be made more effective and innovative in complex and changing environments.
Recommended Textbook
Organizational Behavior Improving Performance 3rd Edition by Jason A. Colquitt
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16 Chapters
1746 Verified Questions
1746 Flashcards
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Page 2
Chapter 1: What Is Organizational Behavior
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) In the integrative model,ability,which includes cognitive abilities,emotional skills,and physical abilities,is classified as a(n)_____.
A)individual outcome
B)organizational mechanism
C)individual characteristic
D)individual mechanism
E)group outcome
Answer: C
Q2) Learning and decision making deals with how employees gain job knowledge and how they use that knowledge to make accurate judgments on the job.
A)True
B)False
Answer: True
Q3) Like individual characteristics,group mechanisms shape satisfaction,stress,motivation,trust,and learning.
A)True
B)False
Answer: True
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3
Chapter 2: Job Performance
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) The _____ approach involves collecting performance information not just from the supervisor but from anyone else who might have firsthand knowledge about the employee's performance behaviors.
A)behaviorally anchored rating scales
B)management by objectives
C)360-degree feedback
D)behavioral observation scales
E)benchmarking
Answer: C
Q2) Creative task performance is an expected behavior limited to jobs such as artist and inventor.
A)True
B)False
Answer: False
Q3) Social networking sites and their applications can be used to monitor employee performance.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Organizational Commitment
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Which of the following is a "neglect" withdrawal behavior?
A)Tardiness
B)Missing meetings
C)Long breaks
D)Moonlighting
E)Absenteeism
Answer: D
Q2) Continuance commitment focuses on personal and family issues more than affective and normative commitment.
A)True
B)False
Answer: True
Q3) Continuance commitment tends to create more of a passive form of loyalty.
A)True
B)False
Answer: True
Q4) Examples of psychological withdrawal include missing meetings and tardiness.
A)True
B)False
Answer: False
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Chapter 4: Job Satisfaction
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Feedback given by the job is more effective than formal appraisals from their boss.
A)True
B)False
Q2) _____ is/are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.
A)Attitude survey
B)Interviews
C)Focus groups
D)Questionnaires
E)Discussions
Q3) Which of the following is true regarding emotions?
A)Failing to live up to your ideal self is termed as guilt,a negative emotion.
B)Emotions usually last for only a few minutes.
C)Enhancement of identity by taking credit for achievement is a negative emotion.
D)Revulsion aroused by something offensive is shame.
E)Being moved by another's situation is a negative emotion.
Q4) Job satisfaction is strongly related to life satisfaction.Explain.
Q5) Is job satisfaction affected by day-to-day events? Explain.
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Chapter 5: Stress
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Stressful demands that are perceived as opportunities for learning,growth,and achievement are called:
A)challenge stressors.
B)daily hassles.
C)role conflicts.
D)hindrance stressors.
E)work-family conflicts.
Q2) Tim is working as the marketing head at Blue Chip Investments.His work requires him to travel extensively and meet clients in various countries.However,his role also requires him to mentor several marketing representatives who work under him and keep track of their progress.Since Tim stays away from his office most of the time,he finds it difficult to manage both types of work responsibilities.Tim faces which of the following challenges?
A)Role complexities
B)Role conflict
C)Role penetration
D)Role ambiguity
E)Role enrichment
Q3) Write a note on the transactional theory of stress.
Q4) What is a stress audit? Explain how to reduce stressors and strains.
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Chapter 6: Motivation
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Pay,bonuses,and promotions are some of the positive valenced outcomes considered in studies of motivation.
A)True
B)False
Q2) The cognitive groupings or clusters of outcomes that are viewed as having critical psychological or physiological consequences are known as:
A)instrumentality.
B)valence.
C)equity.
D)expectancy.
E)needs.
Q3) People who experience higher levels of equity tend to feel higher levels of affective commitment and higher levels of normative commitment.
A)True
B)False
Q4) Expectancy represents the belief that low performance is the outcome of high efforts.
A)True
B)False
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Chapter 7: Trust, Justice, and Ethics
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions.
A)True
B)False
Q2) Which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the trustor,apart from any selfish or profit-centered motives?
A)Affect
B)Competence
C)Benevolence
D)Trust propensity
E)Ability
Q3) _____ is defined as the degree to which employees can devote their attention to work,as opposed to perpetrating or being victimized by office politics.
A)Moral intensity
B)Ability to focus
C)Moral awareness
D)Moral judgment
E)Trust propensity
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Page 9
Chapter 8: Learning and Decision Making
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) A salaried paycheck is an example of _____ reinforcement schedule whereas piece-rate pay is an example of _____ reinforcement schedule.
A)continuous; fixed interval
B)fixed interval; fixed ratio
C)variable ratio; variable interval
D)variable interval; fixed ratio
E)fixed ratio; continuous
Q2) A new,complex,and unrecognized situation calls for:
A)structured decisions.
B)external decisions.
C)direct decisions.
D)nonprogrammed decisions.
E)irrational decisions.
Q3) Positive reinforcement should necessarily be in the form of material rewards to be effective.
A)True
B)False
Q4) Compare and contrast rational decision making and bounded rationality.
Q5) What are the four contingencies of reinforcement? Explain each by providing an example.
10
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Chapter 9: Personality and Cultural Values
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) Neuroticism is associated with a(n)_____ to stressors,meaning that neurotic people are more likely to appraise day-to-day situations as stressful.
A)communion striving factor
B)accomplishment striving factor
C)differential exposure
D)openness to experience
E)locus of control
Q2) The Big Five personality dimension that has the biggest influence on job performance is _____.
A)conscientiousness
B)extraversion
C)agreeableness
D)openness to experience
E)neuroticism
Q3) Conscientious employees are more likely to engage in day-to-day psychological and physical withdrawal behaviors.
A)True
B)False
Q4) Contrast clear purpose tests from veiled purpose tests.
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Chapter 10: Ability
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Malnutrition,exposure to toxins such as lead,and prenatal exposure to alcohol are some risk factors relating to low cognitive abilities
Certain biological factors are known to affect cognitive abilities negatively during childhood.Examples include malnutrition,exposure to toxins such as lead,and prenatal exposure to alcohol.
A)True
B)False
Q2) Wonderlic Personnel Test is a personality assessment tool
Cognitive ability tests are widely used as a part of the selection process.One of the most widely used tests is the Wonderlic Personnel Test,a 12-minute test of general cognitive ability that consists of 50 questions.
A)True
B)False
Q3) What is quantitative ability? Describe its component abilities.
Q4) The appraisal and expression of emotions in oneself is referred to as other awareness.
A)True
B)False
Q5) Explain the effects of general cognitive ability on performance and commitment.
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Chapter 11: Teams: Characteristics and Diversity
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) A team consists of two or more people who work independently over some time period to accomplish common goals related to some task-oriented purpose.
A)True
B)False
Q2) When Ben performs routine tasks needed to keep progress moving in his team,he is performing the role of a(n):
A)initiator-contributor.
B)orienter.
C)energizer.
D)procedural-technician.
E)compromiser.
Q3) Which of the following teams focuses on providing recommendations and resolving issues?
A)Work teams
B)Management teams
C)Parallel teams
D)Action teams
E)Project teams
Q4) Identify and briefly describe the five aspects of team composition.
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Chapter 12: Teams: Processes and Communication
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127 Verified Questions
127 Flashcards
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Sample Questions
Q1) In a boundary-spanning process,the marketing team member who meets with an engineer to seek information about new materials is engaging in _____.
A)groupthink activities
B)decision informity activities
C)social loafing activities
D)action processes
E)scout activities
Q2) Team process training facilitates the team to function and perform more effectively as an intact unit.
A)True
B)False
Q3) How are taskwork processes different from teamwork processes?
Q4) Getting more from the team than you would expect given the capabilities of its individual members refers to process gain.
A)True
B)False
Q5) Differentiate between positional modeling and positional rotation.
Q6) Explain the steps organizations can take to improve team processes.
Q7) Explain how information richness influences the communication process?
Page 14
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Chapter 13: Leadership: Power and Negotiation
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Which of the following refers to the ability to effectively understand others at work and to use that knowledge to influence others in ways that enhance personal and/or organizational objectives?
A)Conceptual skill
B)Ingratiation
C)Political skill
D)Negotiation
E)Technical skill
Q2) Repeated uses of coercive power or repeated reliance on hard influence tactics such as pressure or coalitions could actually increase organizational commitment levels.
A)True
B)False
Q3) _____ can be defined as the ability to influence the behavior of others and to resist unwanted influence in return.
A)Pressure
B)Power
C)Ingratiation
D)Leadership
E)Force
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Page 15
Chapter 14: Leadership: Styles and Behaviors
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Sample Questions
Q1) The time-driven model of leadership suggests that the focus should shift away from autocratic,consultative,facilitative,and delegative situations to autocratic,consultative,facilitative,and delegative leaders.
A)True
B)False
Q2) Which of the following styles represents avoidance of leadership altogether?
A)Passive management-by-exception
B)Contingent reward transactional leadership
C)Laissez-faire leadership
D)Active management-by-exception
E)Transformational leadership
Q3) Leaders do not make the ultimate decision with a consultative style of decision making.
A)True
B)False
Q4) The life cycle theory of leadership explains how leader-members relationships develop over time on a dyadic basis.
A)True
B)False
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Chapter 15: Organizational Structure
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110 Flashcards
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Sample Questions
Q1) _____ reflects where decisions are formally made in organizations.
A)The chain of command
B)Formalization
C)Centralization
D)Work specialization
E)The span of control
Q2) Companies that focus on a differentiation strategy are more likely to take a mechanistic approach to organizational design.
A)True
B)False
Q3) _____ organizations are flexible,adaptive,outward-focused organizations that thrive in dynamic environments.
A)Mechanistic
B)Centralized
C)Hierarchical
D)Matrix
E)Organic
Q4) Distinguish between tall and flat organizational structures and state at least two disadvantages of tall organizational structures.
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Chapter 16: Organizational Culture
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) One of the main disadvantages of realistic job previews is that it is very expensive.
A)True
B)False
Q2) Which stage of socialization begins the day an employee starts work?
A)Encounter
B)Attrition
C)Anticipatory
D)Adaptation and understanding
E)Selection
Q3) What processes can be used to keep an organization's culture strong? Explain in brief.
Q4) ASA in the "ASA framework," a process that can help keep culture of the organization strong,stands for:
A)anticipation-socialization-articulation.
B)attraction-selection-attrition.
C)ask-substitute-attract.
D)allocation-submission-anticipation.
E)assertion-supplementation-apprehension.
Q5) Identify and describe the six major types of artifacts.
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