Organizational Theory Practice Questions
Course Introduction
Organizational Theory examines the structure, design, and behavior of organizations and the processes that influence their effectiveness and evolution. The course explores key concepts such as organizational culture, decision-making, power dynamics, innovation, and the impact of environmental factors on organizations. Through the analysis of classical and contemporary theories, students learn how organizations adapt to change, achieve strategic goals, and manage internal and external challenges. Emphasizing both theoretical frameworks and real-world applications, the course equips students with the analytical skills necessary to understand and manage complex organizational systems in diverse settings.
Recommended Textbook
Organizational Behavior Emerging Knowledge 5th Edition by Steven L. McShane
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15 Chapters
2246 Verified Questions
2246 Flashcards
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Chapter 1: Introduction to the Field of Organizational Behavior
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148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/53419
Sample Questions
Q1) _____ is the study of what people think, feel, and do in and around organizations.
A)OB
B)Marketing
C)Sociology
D)Psychology
E)Communication
Answer: A
Q2) An important principle in organizational behavior is that OB theories should never be used to predict or influence organizational events.
A)True
B)False
Answer: False
Q3) Everyone is a manager.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Individual Behavior, Personality, and Values
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Self-verification stabilizes our self-concept.
A)True
B)False
Answer: True
Q2) Intensity refers to the fact that motivation is goal-directed, not random.
A)True
B)False Answer: False
Q3) Utilitarianism judges morality by the consequences of our actions, not the means to attaining those consequences.
A)True
B)False
Answer: True
Q4) ______ is the amount of effort allocated to the goal.
A)Persistence
B)Direction
C)Intensity
D)Aptitude
E)Competencies
Answer: C
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Chapter 3: Perception and Learning in Organizations
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Organizational learning is not dependent on individual learning since it mostly involves the organization managing its own knowledge-based assets.
A)True
B)False
Answer: False
Q2) Fundamental attribution error refers to the tendency to attribute the behavior of other people to internal factors more than external factors.
A)True
B)False
Answer: True
Q3) Which of the following perceptual activities involves making inferences about the causes of a person's actions?
A)Attribution
B)Stereotyping
C)Projection bias
D)Selective attention
E)Self-fulfilling prophecy
Answer: A
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5
Chapter 4: Workplace Emotions, Attitudes and Stress
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) The uncomfortable tension felt when our behavior and attitudes are inconsistent with each other is called:
A)cognitive distance.
B)emotional intelligence.
C)cognitive justification.
D)cognitive dissonance.
E)neglect.
Q2) In the model of emotions, attitudes, and behavior, feelings are directly influenced by: A)behavioral intentions.
B)emotions.
C)beliefs.
D)all of the above.
E)only 'B' and 'C'.
Q3) Emotions are communications to ourselves, which serve to put us in a state of readiness.
A)True
B)False
Q4) Identify and explain two reasons why employee involvement tends to increase organizational commitment.
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Chapter 5: Foundations of Employee Motivation
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Which of these is the most widely known theory of human motivation?
A)Maslow's Needs Hierarchy Theory
B)Expectancy Theory
C)Goal Setting Theory
D)Equity Theory
E)Learned Needs Theory
Q2) You want production employees at your company to be more motivated to complete their assignments more efficiently.They are confident that they can perform their jobs more efficiently and the rewards you give employees (pay checks, paid time off, etc.) are valued by these people.Identify the one element of Expectancy Theory that requires improvement and identify three possible actions that would increase employee motivation through this element.
Q3) According to Four-drive Theory, ______ are the conscious sources of human motivation.
A)co-workers
B)food and drink
C)emotional markers
D)drives
E)justice and equity
Q4) Why is it difficult to maintain feelings of equity among employees?
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Chapter 6: Applied Performance Practices
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Gainsharing and share-ownership reward plans create an "ownership culture" that is good for owners, but bad for employees.
A)True
B)False
Q2) Self-leadership includes the practice of self-reinforcement.
A)True
B)False
Q3) All employees feel more motivated to perform their jobs when the core job characteristics are increased.
A)True
B)False
Q4) Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill, effort, responsibility and working conditions.
A)True
B)False
Q5) Job enrichment tends to increase the quality of products or services.
A)True
B)False
Q6) Compare and contrast gainsharing with employee share ownership plans.
Page 8
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Chapter 7: Decision Making and Creativity
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) Employee involvement tends to have which of the following benefits in decision making?
A)Leads to a more accurate definition of the problem.
B)Improves the number and quality of alternative solutions.
C)Increases the likelihood of selecting the best alternative.
D)Strengthens employee commitment to the solution.
E)All of these statements are correct.
Q2) Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.
A)True
B)False
Q3) The rational choice paradigm states that effective decision makers begin at any step in the model.
A)True
B)False
Q4) Decision makers typically look at alternatives sequentially and compare each alternative to an implicit favorite.
A)True
B)False
Q5) Describe the rational choice paradigm of decision making.
Page 9
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Chapter 8: Team Dynamics
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160 Verified Questions
160 Flashcards
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Sample Questions
Q1) The nominal group technique involves a three-stage process.
A)True
B)False
Q2) Keeping the team size sufficiently small and designing tasks such that each team member's performance is measurable are two ways to:
A)minimize team cohesiveness.
B)add more roles to the team.
C)increase the risk of forming dysfunctional norms.
D)minimize social loafing.
E)do all of these things to the team.
Q3) Groupthink is caused by:
A)team cohesiveness.
B)an opinionated team leader.
C)isolation of the team from outsiders.
D)stress due to an external threat.
E)All of these factors cause groupthink.
Q4) When highly cohesive teams have norms that conflict with organizational goals, team performance is reduced.
A)True
B)False
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Chapter 9: Communicating in Teams and Organizations
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143 Verified Questions
143 Flashcards
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Sample Questions
Q1) THE ORGANIZATIONAL GRAPEVINE:
A)transmits Information Very Slowly From Higher To Lower Levels In The Organization.
B)tends To Use Communication Channels That Are Low In Media Richness.
C)ignores Social Relations Among Employees In The Organization.
D)helps employees to make sense of their workplace when the information is not available through formal channels.
E)has All of the Above Characteristics.
Q2) Which of the following is NOT a feature of active listening?
A)Develop an opinion about the sender's message as soon as possible to guide you through the rest of the sender's message.
B)Show interest by maintaining eye contact and giving verbal acknowledgments.
C)Empathize with the sender's background and point of view when interpreting the sender's message.
D)Provide feedback by rephrasing the sender's main points at appropriate conversational breaks.
E)Even when the sender's message seems trivial, take the view that there may be something of value in the conversation.
Q3) Should companies try to eliminate grapevine communication? Explain your answer.
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Chapter 10: Power and Influence in the Workplace
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158 Verified Questions
158 Flashcards
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Sample Questions
Q1) The all-channels information flow structure is difficult to maintain because it conflicts with knowledge management.
A)True
B)False
Q2) Employees who engage in networking tend to:
A)be less powerful in the long run.
B)develop their referent power.
C)have a low level of Machiavellianism.
D)develop their legitimate power.
E)develop both their referent and legitimate power.
Q3) In any relationship, both parties have some degree of power over the other.
A)True
B)False
Q4) Three general strategies for coping with uncertainty include:
A)visibility, discretion, prevention
B)visibility, immediacy, pervasiveness
C)prevention, forecasting, absorption
D)discretion, immediacy, prevention
E)none of the above
Q5) Which types of people are more likely to engage in organizational politics?
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Chapter 11: Conflict and Negotiation in the Workplace
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) Two team members who disagree over their work schedule approach their team leader to help resolve the conflict.Based on your knowledge of third-party conflict resolution, the team leader should:
A)help the employees resolve their own conflict with the team leader serving as a mediator to help them clarify their differences and common interests in the dispute.
B)ask the employees to determine the information the team leader should receive, then make the decision based only on that information.
C)tell each employee to present a solution, then the team leader would randomly choose one of them.
D)select the best schedule with the information that the team leader decides to request from the employees.
E)tell the employees that their personal leave has been cancelled this year because they couldn't agree on such a trivial issue.
Q2) Managers should arbitrate decisions when employees cannot resolve their differences alone.
A)True
B)False
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13
Chapter 12: Leadership in Organizational Settings
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Charismatic leadership refers more to leader behaviors whereas transformational leadership refers mainly to personal traits that provide referent power over followers.
A)True
B)False
Q2) Leadership prototypes refer to:
A)preconceived beliefs about the features and behaviors of effective leaders.
B)factors that substitute for ideal leadership.
C)a theoretical construct that encompasses all the qualities of leadership.
D)leadership stereotypes.
E)an amalgam of the least effective leadership characteristics we should avoid.
Q3) Which of these characteristics is reported by several large-scale studies as the most important leadership characteristic?
A)Leadership motivation
B)Emotional intelligence
C)Self confidence
D)Drive
E)Integrity
Q4) Are transformational leaders charismatic leaders? Explain your answer.
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Chapter 13: Organizational Structure
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.
A)True
B)False
Q2) Team-based organizational structures are usually found within larger divisionalized structures.
A)True
B)False
Q3) What must senior executives, functional managers, and project leaders do to make a matrix structure more effective?
Q4) Organizations tend to form two clusters based on their span of control, centralization, and formalization.The two clusters represented by these organizational design features are called:
A)hierarchical versus delayered.
B)networked versus team-based.
C)geographic versus product/client divisions.
D)organic versus mechanistic.
E)diverse versus integrated.
Q5) What role does organizational strategy play in designing organizations?
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Chapter 14: Organizational Culture
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) Which of these statements about organizational stories is FALSE?
A)Organizational stories are most effective at communicating organizational culture when employees believe the stories are true.
B)Stories communicate organizational culture if they describe positive events, whereas they undermine organizational culture if they describe negative events.
C)Organizational stories provide human realism to individual performance standards.
D)Stories are most effective at communicating organization culture when they describe real events with real people.
E)Organizational stories are prescriptive-they advise people what to do or not to do.
Q2) different types of artifacts that your friend should consider when deciphering the culture of the computer network firm.Your friend is a job applicant, so your answer should relate to the experience of being recruited into an organization.
Q3) Discuss the accuracy of the following statement: "Organizations are more effective when they operate without subcultures and countercultures."
Q4) conditions or events that potentially weaken an organization's dominant culture.
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Chapter 15: Organizational Change
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) Describe three ethical problems that may arise from organizational change activities.
Q2) Future search events minimize resistance to change mainly as a form of employee involvement.
A)True
B)False
Q3) Which of the following strategies for minimizing resistance to change should occur when all other strategies are ineffective?
A)Coercion
B)Negotiation
C)Stress management
D)Communication
E)Employee involvement
Q4) Which of these is NOT a method of dealing with resistance to change?
A)Communication
B)Saving face
C)Stress management
D)Learning
E)Negotiation
Q5) Identify and describe the three stages of Lewin's Force Field Analysis model.
Page 17
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