Organizational Theory Practice Exam
Course Introduction
Organizational Theory explores the fundamental principles, models, and frameworks that explain how organizations function, evolve, and interact with their environments. This course examines key themes such as organizational structure, culture, design, and behavior, considering both classical and contemporary perspectives. Students learn to analyze how external factors, leadership, strategy, and internal processes influence organizational effectiveness and change. Emphasis is placed on understanding the complexities of modern organizations and applying theory to real-world management challenges.
Recommended Textbook
Fundamentals of Organizational Behaviour 5th Canadian Edition by Nancy Langton
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10 Chapters
1024 Verified Questions
1024 Flashcards
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Chapter 1: What Is Organizational Behaviour
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Referring to SCENARIO 1-5,as Sheena pursued her challenge of developing a practical approach to the identified priorities,her frustration began to increase.She soon discovered that the whole phenomena of organizational commitment meant different things to different people.This was contrary to her understanding of organizational commitment,which was
A)profitability is the single most important factor that will generate organizational commitment because employees will be loyal to a profitable company.
B)company culture is the only factor that will build loyal employees.
C)traditional ways and means of generating organizational commitment have worked in the past and so will continue to be successful.
D)emotional attachment of employees and managers results in identification and involvement with the company.
E)hiring only individuals who follow company culture without questioning is most productive.
Answer: D
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3
Chapter 2: Perception, personality, and Emotions
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Charlie has created dramatic changes in every job he has ever had.Even in low paying jobs,he was always able to make a difference in policies and the way things were done.Now,well into his career,Charlie is well known for taking the initiative.Just lately he called for a change to company policy and insisted that the company be prepared to chart a new course in its future.Charlie's personality could be characterized as A)proactive.
B)Type AB.
C)external.
D)low self-monitoring.
E)introverted.
Answer: A
Q2) Referring to SCENARIO 2-1,Janet may be attributing to Jim some of her own characteristics.She might be using A)projection.
B)the halo effect.
C)contrast effect.
D)stereotyping.
E)selective perception.
Answer: A
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4
Chapter 3: Values, attitudes, and Their Effects in the Workplace
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) The best definition of job satisfaction centres around an individual's general attitude toward his or her job.
A)True
B)False
Answer: True
Q2) Referring to SCENARIO 3-1,Toni is dealing with her dissatisfaction through A)neglect.
B)voice.
C)affective commitment.
D)exit.
E)self-engagement.
Answer: D
Q3) Referring to SCENARIO 3-1,Susan is dealing with her dissatisfaction through A)affective commitment.
B)voice.
C)loyalty.
D)neglect.
E)organizational citizenship behaviour. Answer: B
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Chapter 4: Motivating Self and Others
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Based on equity theory,when employees perceive they are under-rewarded,they
A)exert more effort in performing their jobs in order to re-establish equity.
B)will automatically quit the job and look somewhere else.
C)will always exert more effort of higher quality to warrant an increase in rewards.
D)will get disillusioned and automatically compare their job to some other job of lesser or equal value in an attempt to feel better about the inequity.
E)may exert less effort,may ask for more compensation,and may choose a different referent person.
Q2) Research on employee stock ownership plans indicates that they
A)tend to increase employee satisfaction.
B)tend to reduce base salaries.
C)tend to reduce stress related to job stability.
D)keep performance levels steady.
E)tend to reduce innovative growth.
Q3) Expectancy refers to the individual's perception of how probable it is that exerting a given amount of effort will lead to good performance.
A)True
B)False
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6
Chapter 5: Working in Teams
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Which of the following functions would be considered a task-oriented role in a team?
A)compromising
B)encouraging
C)harmonizing
D)gatekeeping
E)consensus testing
Q2) Team efficacy is defined as
A)a problem on the team that needs to be solved.
B)a belief by all team members that they can succeed as a team.
C)a form of shared leadership.
D)a form of style diversity.
E)a form of organizational support.
Q3) Simple tasks that do not require diverse input are probably better left to individuals.
A)True
B)False
Q4) The heterogeneity of teams refers to their diversity.
A)True
B)False
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Page 7
Chapter 6: Communication, conflict, and Negotiation
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Negotiators who recognize the underlying interests of themselves and the other party may have more flexibility in achieving a resolution.
A)True
B)False
Q2) The conflict-handling strategy that represents the mid-range on both assertiveness and cooperativeness is
A)problem solving.
B)forcing.
C)avoiding.
D)yielding.
E)compromising.
Q3) Researchers use ______________ to describe people's conflict management strategies.
A)functional conflict
B)filtering
C)dual concern theory
D)cognitive conflict
E)selective perception
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8
Chapter 7: Power and Politics
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Aisha is the manager of her department and she expects Tia to comply with her requests regarding workplace policies and directives.Aisha is using the ________ power base to influence Tia.
A)reward
B)coercive
C)legitimate
D)referent
E)expert
Q2) Quinn is specialized in product development,and has been with Silver Widgets Inc.for 10 years.His knowledge and years of experience have increased his ________ and ________ power bases,as his manager depends more and more upon him in order to ensure product development goes smoothly.
A)expert;reward
B)information;reward
C)expert;information
D)information;referent
E)legitimate;referent
Q3) Studies show that impression management works for job applicants.
A)True
B)False
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Chapter 8: Leadership
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Leaders ________ the vision,while managers ________ the vision.
A)internalize;support
B)standardize;administrate
C)administer;create
D)create;administer E)manage;supervise
Q2) Recent studies indicate that the trait of emotional intelligence,which was once considered a factor in the emergence of a leader,is in fact not relevant in today's global workplace because of the emphasis on efficiency.
A)True
B)False
Q3) Many leaders are not equipped to handle the move to team leadership.
A)True
B)False
Q4) Explain the contingency theories of leadership and why they are important.Discuss in detail Hershey and Blanchard's Situational Leadership theory.Include detailed examples of each of the four behaviours a leader can choose,depending on follower readiness.
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Chapter 9: Decision Making,creativity and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which of the following attributes is associated with creative potential?
A)dependence
B)intolerance of ambiguity
C)high need for structure
D)self-confidence
E)risk aversion
Q2) Allocating weights to the decision criteria is unnecessary if
A)all criteria are relevant.
B)all criteria are equally important.
C)there are only two decision criteria.
D)the decision is being made by an individual.
E)a team is making the decision.
Q3) Discuss in detail the strengths and weaknesses of group decision-making,including the influences that help and hinder groups in this process.Support your answer by illustrating the various techniques that can be used by groups in the decision-making process.
Q4) Continuing to proceed with a course of action that you now think is likely to fail is called the anchoring bias.
A)True
B)False
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Chapter 10: Organizational Culture and Change
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Whenever a new employee is hired in his department,Peter makes sure that the new person understands the norms and culture of the organization.This process is known as A)a subculture.
B)adaptation.
C)socialization.
D)a sustainable culture.
E)selection.
Q2) From the standpoint of employees,culture is valuable because it A)empowers people.
B)spells out what is important in the organization.
C)clearly distinguishes between managers and employees.
D)establishes policies and procedures.
E)limits use of power.
Q3) Cynicism is an excellent source of change,as it brings out the critical evaluation of the status quo and is the starting point of successful change.
A)True
B)False
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