Chapter 1: What Is Organizational Behavior?
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/2482
Sample Questions
Q1) Being able to illustrate sound practices is important but it should never replace ______ with regard to EBM.
A) valid research methods
B) old theories
C) critical thinking
D) scientific management
Answer: A
Q2) EBM started with the business field and has worked its way into other work fields such as health care and manufacturing.
A)True
B)False
Answer: FALSE
Q3) Which of the following is a form of motivation?
A) extrinsic
B) superficial
C) monetary
D) organizational
Answer: A
Q4) Identify the various levels of analysis within organizational behavior.
Answer: Individual, dyad, group and team, and organizational and industry
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Personality and Person Environment Fit
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/2483
Sample Questions
Q1) Dre is looking forward to starting his own business. According to RIASEC, the personality type that will probably be most helpful for him to possess is ______.
A) realistic
B) artistic
C) enterprising
D) conventional
Answer: C
Q2) Which of the following Big 5 personality traits describes a tendency to be anxious or moody?
A) openness
B) conscientiousness
C) neuroticism
D) agreeableness
Answer: C
Q3) The opposite of neuroticism is emotional stability.
A)True
B)False
Answer: TRUE
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Emotions and Moods
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/2484
Sample Questions
Q1) Which of the following is defined as the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions?
A) cultural intelligence
B) IQ
C) emotional intelligence
D) street smarts
Answer: C
Q2) Producing a desired outward emotional expression without modifying the underlying emotions is known as ______.
A) surface acting
B) deep acting
C) emotional dissonance
D) emotional labor
Answer: A
Q3) Research has shown happier people perform better and have higher incomes.
A)True
B)False
Answer: TRUE
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Attitudes and Job Satisfaction
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/2485
Sample Questions
Q1) Describe which component of organizational commitment is most important.
Q2) Describe the concept of organizational commitment and its three components.
Q3) Wanda realizes she has grown dissatisfied with her job. She is active by nature, but is so dissatisfied she will be destructive in her response. Which reaction will she likely demonstrate?
A) voice
B) exit
C) neglect
D) loyalty
Q4) According to a recent survey by the Society of Human Resource Management, younger workers are more satisfied with their jobs than older workers.
A)True
B)False
Q5) Which of the following cognition of psychological empowerment is defined as your belief in your capabilities to show mastery in your work role?
A) impact
B) self-determination
C) competence
D) meaning
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Perception, Decision Making, and Problem
Solving
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/2486
Sample Questions
Q1) Andre has been accused of exhibiting too much political behavior at work in the past. According to the text, what is one way he can reduce this perception of his political behavior?
A) focus on developing his own power in an organization
B) get others to do what he wants
C) make more effective decisions
D) expand his knowledge of the political network in his organization.
Q2) Individual decision-making affects firm performance.
A)True
B)False
Q3) Managers may have multiple perceptual biases operating at the same time. A)True
B)False
Q4) Which of the following occurs when the rater's overall positive impression or evaluation strongly influences the rating of specific attributes?
A) horns effect
B) contrast effect
C) halo effect
D) self-serving bias
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Leadership
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/2487
Sample Questions
Q1) David recognizes how his behavior impacts others. This is which component of ethical leadership?
A) moral sensitivity
B) moral judgment
C) moral motivation
D) moral action
Q2) Describe the four I's of transformational leadership.
Q3) Which of the following is one of the four components of ethical leadership?
A) moral sensibility
B) moral judgment
C) moral turpitude
D) moral morality
Q4) Which of the following steps in LMX development occurs when role become more stable and both the leader and follower know what to expect?
A) role-clarifying
B) role-routinization
C) role-taking
D) role-making
Q5) Describe the differences between leaders and managers.
Q6) What traits matter for leadership?
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Power and Politics
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/2488
Sample Questions
Q1) Personal power is directly related to the position one holds.
A)True
B)False
Q2) Compare and contrast the five bases of power.
Q3) Research so far has shown that the perceptions of the effectiveness of influence tactics ______.
A) are multicultural
B) are specific to the U.S.
C) are only applicable in North America
D) are specific to China
Q4) Individuals who signal their power or potential to punish in order to be seen as dangerous by observers are engaging in ______.
A) self-promotion
B) intimidation
C) supplication
D) faking
Q5) Apparent sincerity is appearing to others as genuine and honest.
A)True
B)False
Q6) Define power and influence and provide an example of each.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Motivation: Core Concepts
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/2489
Sample Questions
Q1) Which is a form of job crafting?
A) changing the employee's job description
B) changing the quantity of output
C) changing reporting structures within the organization
D) changing cognitive task boundaries
Q2) Describe how the expectancy theory of motivation predicts effort.
Q3) Edgar needs his goals for his department to be time-based. According to the text, he should ask ______.
A) when do we need to attain this goal?
B) are there larger goals I can set?
C) how much will this cost?
D) how accurately can we reach the goal?
Q4) Nicole is creating natural work units by putting tasks together to create a more challenging and complex work environment for her employees. Nicole is ______.
A) using vertical loading
B) rotating jobs
C) encouraging autonomy
D) combining tasks
Q5) Describe the job characteristics theory and why growth needs matter.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Motivation: Applications
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/2490
Sample Questions
Q1) Combining intrinsic and extrinsic motivation will always lead to the best results.
A)True
B)False
Q2) A study suggests that followers will accept feedback when they are rated lower than their peers if they have a trusting and high-quality relationship with their boss and ______.
A) Image maintenance and enhancement
B) Ego-defense enhancement
C) Accuracy in self-view
D) A voice during the process.
Q3) Which of the following is an antecedent of feedback seeking?
A) ego-defense enhancement
B) image-offense enhancement
C) accuracy in self-view
D) frequency enhancement
Q4) Compare and contrast intrinsic and extrinsic motivation.
Q5) Discuss how to use monetary rewards effectively.
Q6) Describe the methods of performance management with examples.
Q7) Critique the performance review process.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Group Processes and Teams
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2491
Sample Questions
Q1) Which of the following is a collective phenomenon that encompasses what team members do behaviorally, cognitively, and emotionally as they define problems, generate ideas, and attempt new ways of doing their work?
A) team learning
B) team cohesion
C) team viability
D) team creativity
Q2) Which of the following is described by people interacting primarily to share information with each other?
A) work team
B) collaboration
C) work group
D) synergy
Q3) Project Aristotle at Google found that the most important specific norms in effective teams were ______.
A) demographics and personalities
B) norms and team norms
C) communication and empathy
D) implicit and explicit norms
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 11: Managing Conflict and Negotiation
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/2492
Sample Questions
Q1) Compare and contrast task and relationship conflict.
Q2) Which of the following is the last step in the negotiation process?
A) closing the deal
B) implementing the agreement
C) information using
D) relationship building
Q3) The first step for a leader in becoming effective at resolving conflicts at work is ______.
A) recognize employees' predisposition toward conflict
B) recognize his or her own predisposition toward conflict
C) ignore the problem and hope it goes away
D) develop a conflict resolution policy
Q4) Which of the following occurs when there are limited resources that must be allocated in an organization?
A) differences over facts
B) differences over goals and priorities
C) competition for scarce resources
D) competition for supremacy
Q5) How does managing conflict differ across cultures?
Q6) Compare and contrast integrative and distributive bargaining.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Organizational Communication
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/2493
Sample Questions
Q1) Leaders create a frame of reference for employees particularly during times of ______.
A) Turnover
B) Harassment
C) Organizational change
D) Hiring
Q2) Jim is concerned about nonverbal communication issues related to cross-cultural communication. He should know ______.
A) nonverbal communication is the same no matter which country or culture you find yourself in
B) in certain Arabic cultures, it may be viewed as rude and intrusive to look into another person's eyes
C) people are more comfortable standing farther away in Japan than in the United States or Venezuela
D) in the United States, not making eye contact is a sign of respect
Q3) Why do employees remain silent or withhold information? Give an example of how to address this.
Q4) Describe the impact social networking might have on your career.
Q5) Compare and contrast the significance of verbal versus nonverbal communication.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Diversity and Cross-Cultural Adjustments
Available Study Resources on Quizplus for this Chatper
115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/2494
Sample Questions
Q1) Which of the following GLOBE cultural dimensions is defined as--the degree to which members of a collective expect power to be distributed equally?
A) power distance
B) uncertainty avoidance
C) humane orientation
D) institutional collectivism
Q2) Which of the following can be defined as "the collective mental programming of the mind which distinguishes the members of one human group from another the interactive aggregate of common characteristics that influence a human group's response to its environment"?
A) culture
B) diversity
C) sociology
D) anthropology
Q3) In low-context cultures, written and spoken words carry the burden of shared meaning.
A)True
B)False
Q4) Describe the culturally endorsed implicit leadership theory (CLT).
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Organizational Culture
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/2495
Sample Questions
Q1) Which of the following is one of the seven characteristics of organizational culture?
A) passiveness
B) artifacts
C) attention to detail
D) values
Q2) Charles uses a picture of links in a chain to represent the value of teamwork and working together at his office. He has this image on the walls, on the company logo, in marketing materials, and other highly visible places throughout his company. This chain image is an example of a ______.
A) symbol
B) story
C) language
D) ritual
Q3) Which of the following is the final step of the socialization process?
A) anticipatory socialization
B) entry and assimilation
C) metamorphosis
D) feedback
Q4) Define organizational culture in your own words.
To view all questions and flashcards with answers, click on the resource link above. Page 16