Organizational Management
Pre-Test Questions
Course Introduction
Organizational Management is a comprehensive course that examines the foundational principles, theories, and practices involved in effectively leading and managing organizations. Students will explore topics such as organizational structure, leadership styles, decision-making processes, motivation, communication, change management, and strategic planning. By analyzing real-world case studies and engaging in practical exercises, learners will develop the skills necessary to address complex managerial challenges, foster a positive organizational culture, and drive organizational success in dynamic business environments.
Recommended Textbook
Strategic Management Theory and Cases An Integrated Approach 12th Edition by Charles
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12 Chapters
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Page 2
W. L.
Chapter 1: Strategic Leadership: Managing the
Strategy-Making Process for Competitive Advantage
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) Well-constructed goals provide a means by which the performance of managers can be evaluated.
A)True
B)False
Answer: True
Q2) Devil's advocacy:
A) involves generating a plan and a counter-plan that reflects plausible conflicting courses of action.
B) is an example of ivory tower planning.
C) hides the possible perils of a recommended course of action.
D) involves generating a plan, and a critical analysis of that plan.
E) includes downplaying the problems that could result from implementing a particular plan .
Answer: D
Q3) Rules of thumb, or heuristics, always help to avoid severe and systematic errors in the decision-making process.
A)True
B)False
Answer: False
Page 3
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Chapter 2: External Analysis: The Identification of Opportunities and Threats
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Sample Questions
Q1) Government deregulation of telephone service lowered the barriers to entry and lowered industry profit rates.
A)True
B)False
Answer: True
Q2) A company's closest competitors are those in its strategic group.
A)True
B)False
Answer: True
Q3) Americans are currently living longer now than in the past because of advances in medicine. As a result, the sale of products that meet the needs of older individuals, such as devices that assist in walking and movement, have increased. In the context of an industry's macroenvironment, age is considered a:
A) technological force.
B) demographic force.
C) social force.
D) political force.
E) legal force.
Answer: B
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Chapter 3: Internal Analysis: Resources and Competitive Advantage
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Sample Questions
Q1) Which of the following is an important attribute for a product from a quality-as-reliability perspective?
A) Styling
B) Aesthetic appeal
C) Wait time at the point of sale
D) Features
E) Performance
Answer: E
Q2) Absorptive capacity refers to the ability of an enterprise to identify, value, assimilate, and use new knowledge.
A)True
B)False
Answer: True
Q3) Innovation refers to the act of:
A) seeking patent protection for new products.
B) creating new products and processes.
C) measuring time taken for a service to be provided.
D) measuring the output produced by an employee.
E) identifying and satisfying the needs of a customer.
Answer: B
Page 5
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Chapter 4: Building Competitive Advantage Through Functional-Level Strategies
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75 Flashcards
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Sample Questions
Q1) In spite of definite customer demand, new products often fail due to:
A) faster cycle time.
B) low customer defection rate.
C) poor commercialization.
D) increased response time.
E) scramble to gain first-mover advantage.
Q2) Which of the following is the final result of the five-step chain reaction on which the philosophy of the TQM is based?
A) Better use of time and materials
B) Increase in profitability
C) Creation of more jobs
D) Higher market share
E) Improvement in productivity
Q3) The primary challenge for a company's human resource function is to find ways to lower wage and benefits costs.
A)True
B)False
Q4) Customer focus in a function of only the lower levels of an organization.
A)True
B)False
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Chapter 5: Business-Level Strategy
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Sample Questions
Q1) Companies with a differentiation advantage tend to charge a lower price for their products.
A)True
B)False
Q2) Lilly's Beauty Company sells haircare products such as shampoo, conditioner, and hairspray. The company does not sell new or customized products in order to meet the specific needs of certain groups of people. Which of the following approaches is illustrated in this scenario?
A) Standardization strategy
B) Focus strategy
C) Medium market segmentation
D) High market segmentation
E) Focused market segmentation
Q3) A differentiated product is a product that:
A) has a greater resale value than rival products.
B) provides greater reliability than rival products.
C) is offered free of cost on purchase of a company's standard product.
D) always costs more than rival products.
E) always costs less than rival products.
Q4) Define the generic business-level strategies companies pursue.
Page 7
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Chapter 6: Business-Level Strategy and the Industry Environment
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Sample Questions
Q1) Gadgetbug, an electronic gadgets company, has established itself as one of the industry leaders. The company has been facing competition from new entrants. The new entrants offer gadgets in different colors, with compelling artwork embossed on the cases. Seeing the interest in this market, Gadgetbug introduced its own range of uniquely designed gadgets. In this scenario, Gadgetbug's attempt to cater to the different segments of customers to deter competition demonstrates:
A) price signaling
B) product proliferation
C) harvest strategy
D) limit price strategy
E) diseconomies of scale
Q2) The strategy in a mature industry to invest in infrastructure that would be cost-prohibitive for new entrants to deter new competition from entering the market is known as:
A) product proliferation.
B) technology upgrading.
C) market penetration.
D) capacity control.
E) product development.
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Chapter 7: Strategy and Technology
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Sample Questions
Q1) Aggressive marketing in the context of format wars:
A) deters early adopters.
B) helps a company jump-start demand.
C) results in lower emphasis on killer applications.
D) does not encompass point-of-sales promotion techniques.
E) usually triggers a negative feedback loop.
Q2) Computer software products have high marginal costs.
A)True
B)False
Q3) Which of the following strategies should a company NOT adopt if it wants to win a format war?
A) Developing killer applications
B) Developing complementary products
C) Joining forces with other companies to develop new technologies
D) Aggressively marketing to jump-start demand
E) Charging extremely high license fee for the technology
Q4) Microsoft's near monopoly substantially reduces the risks facing the makers of complementary products and the costs of those products.
A)True
B)False
Page 9
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Chapter 8: Strategy in the Global Environment
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Sample Questions
Q1) Which of the following is not an attribute of a national or country-specific environment that has an impact on global competitiveness of companies located in that nation?
A) Factor endowments
B) Local demand conditions
C) Related and supporting industries
D) Strategy, structure, and rivalry of firms within the nation
E) Advertising expenses
Q2) Which of the following is disadvantage of strategic alliances?
A) They give competitors a low-cost route to new technology and markets.
B) They do not facilitate entry into a foreign market.
C) They do not allow for sharing of risks and fixed costs.
D) They mandate that the companies do not share complementary competencies and assets.
E) They cause problems when it comes to establishing technological standards for the industry.
Q3) Location economies refer to the economic benefits that arise from performing a value creation activity at an optimal location.
A)True
B)False
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Chapter 9: Corporate-Level Strategy: Horizontal Integration,
Vertical Integration, and Strategic Outsourcing
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Sample Questions
Q1) Which of the following is not a benefit of vertical integration?
A) Facilitated investments in specialized assets
B) Enhanced product quality
C) Improved scheduling
D) Lowered cost structure
E) Strengthened differentiation advantage
Q2) Strategic alliances and outsourcing are two alternatives to vertical integration. What are the advantages and disadvantages of each compared to vertical integration? What can managers do to eliminate or reduce the risks?
Q3) Under which of the following circumstances is vertical integration considered hazardous?
A) When the demand for the product fluctuates frequently
B) When vertical integration involves moving downstream into retailing
C) When the value added by successive stages of production is declining
D) When the industries involved are undergoing rapid expansion
E) When the company's competitors are also following a strategy of vertical integration
Q4) How can strategic outsourcing strengthen a company's business model and increase its profitability?
11
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Chapter 10: Corporate-Level Strategy: Related and Unrelated
Diversification
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Sample Questions
Q1) Diversification is the process of a company entering new industries distinct from its core industry, using a multibusiness model.
A)True
B)False
Q2) When a firm does not pay out its free cash flow to its shareholders, the shareholders bear an opportunity cost equal to their next best use of those funds.
A)True
B)False
Q3) Which of the following entry strategies should be used when speed is an important consideration?
A) Internal new venture
B) Acquisition
C) Joint venture
D) Unrelated diversification
E) Related diversification
Q4) Internal new ventures can generally be executed far more quickly than acquisitions.
A)True
B)False
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Chapter 11: Corporate Performance, Governance, and Business Ethics
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Sample Questions
Q1) Gamma Corp. recently bought stocks in an under-performing company that has failed to maximize stockholder wealth. Gamma Corp. made changes to the top management structure of the company and persuaded the management to pursue strategies that maximize the wealth of stockholders. Gamma Corp. has been able to earn millions by doing so. Which of the following concepts is illustrated in this scenario?
A) Greenmail
B) Agency theory
C) Information asymmetry
D) Self-dealing
E) On-the-job consumption
Q2) Agency theory offers a way of understanding why managers do not always act in the best interests of stakeholders.
A)True
B)False
Q3) An effective governance arrangement exists when the CEO is also the chairman of the Board of Directors.
A)True
B)False
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Chapter 12: Implementing Strategy Through Organization
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Sample Questions
Q1) Competition for resources is one of the drawbacks of the multidivisional structure.
A)True
B)False
Q2) When decision-making responsibilities are decentralized, benefits include all of the following except:
A) increased motivation and accountability.
B) lower bureaucratic costs from flattened hierarchy.
C) reduced information overload.
D) easier coordination of functions.
E) flexibility in decision-making.
Q3) Effective strategy implementation is very important for cost leaders, but it is of less importance to differentiators.
A)True
B)False
Q4) Control through culture is ineffective because employees do not internalize values.
A)True
B)False
Q5) Identify and discuss the three building blocks of organizational structure.
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