Organizational Management Pre-Test
Questions
Course Introduction
Organizational Management explores the principles, strategies, and practices that guide the effective administration of organizations across various industries. This course examines key concepts such as organizational structures, leadership styles, decision-making processes, communication, motivation, and change management. Students will analyze case studies and engage in practical exercises to develop the skills necessary for managing teams, fostering productive work environments, and aligning organizational goals with strategic planning. Emphasis is placed on ethical considerations, cultural diversity, and the impact of globalization on management practices.
Recommended Textbook
Fundamentals of Management 8th Edition by Ricky Griffin
Available Study Resources on Quizplus
15 Chapters
1628 Verified Questions
1628 Flashcards
Source URL: https://quizplus.com/study-set/1102
Page 2
Chapter 1: Understanding the Managers Job
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/21693
Sample Questions
Q1) Which of the following assumptions is represented by Theory Y?
A) People prefer to be directed, to avoid responsibility, and to want security.
B) People are bright, but under most organizational conditions, their potential is underutilized.
C) People do not like work and try to avoid it.
D) The productivity of workers is not affected by social processes at the workplace.
E) Managers need to be coercive to get work done from their workers.
Answer: B
Q2) _____ may be reflected along numerous dimensions, but most managers tend to focus on age, gender, ethnicity, and physical abilities and disabilities. Answer: Diversity
Diversity may be reflected along numerous dimensions, but most managers tend to focus on age, gender, ethnicity, and physical abilities and disabilities.
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: The Environment of Organizations and Managers
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/21694
Sample Questions
Q1) _____ is an arrangement whereby a firm allows another company to use its brand name, trademark, technology, patent, copyright, or other assets.
Answer: Licensing
Licensing is an arrangement whereby a firm allows another company to use its brand name, trademark, technology, patent, copyright, or other assets.
Q2) Basco Electric Inc., an American company, has two factories in Mexico near the U.S. border. Basco gets special concessions from the Mexican government as it provides employment to the local population. The factories are an example of:
A) licensing agreements.
B) franchisees.
C) leases.
D) imports
E) maquiladoras.
Answer: E
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Planning and Strategic Management
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/21695
Sample Questions
Q1) A(n) _____ is a comprehensive plan for accomplishing an organization's goals.
A) scope
B) competence
C) strategy
D) article of incorporation
E) statement of qualification
Answer: C
Q2) Firms that implement a strategy of _____ operate multiple businesses that are not logically associated with one another.
A) single-business unit
B) unrelated diversification
C) entropy
D) nondiversification
E) synergy
Answer: B
Q3) Pepsi has three divisions: soft drinks, juices, and snacks.
A)Single-product strategy
B)Related diversification
C)Unrelated diversification
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Managing Decision Making
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/21696
Sample Questions
Q1) The administrative model of decision making argues that decision makers _____ while making decisions.
A) use complete and perfect information
B) do not use intuition while making decisions
C) are constrained by bounded rationality
D) completely avoid escalation of commitment
E) use only instincts
Q2) More alternatives are generated
A)Advantage of individual decision making
B)Disadvantage of individual decision making
C)Advantage of group decision making
D)Disadvantage of group decision making
Q3) _____ is the extent to which a decision maker is willing to gamble when making a decision.
A) Risk propensity
B) Intuition
C) Optimization
D) Satisficing
E) Bounded rationality
Q4) _____ decisions deal with unique situations that have never occurred before.
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Entrepreneurship and New Venture Management
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/21697
Sample Questions
Q1) An independently owned and operated enterprise with relatively little influence over its environment is defined in the text as a(n) _____.
Q2) More than any other industry, the _____ industry lends itself to big business.
A) insurance
B) wholesale
C) manufacturing
D) E-tailing
E) retail
Q3) Which of the following statements is true about a franchise agreement?
A) The franchisee is free to modify the franchisor's products.
B) The franchisee can consult the franchiser for managerial and financial help.
C) The franchisee and not the franchiser takes the responsibility of marketing and advertising activities.
D) The franchisee can keep all the profits made by the venture.
E) The franchisee does not have to pay a start-up cost for the venture.
Q4) Responsible for building a customer base
A)Starting a business from scratch
B)Buying an existing business
C)Buying a franchise
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Organization Structure and Design
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/21698
Sample Questions
Q1) _____ is the process by which a manager assigns a portion of his or her total workload to others.
A) Micromanagement
B) Delegation
C) Entropy
D) Synergy
E) Centralization
Q2) _____ is defined as the process of linking the activities of the various departments of an organization.
A) Centralization
B) Specialization
C) Decentralization
D) Coordination
E) Delegation
Q3) _____ consists of the conversion processes used to transform inputs into outputs.
Q4) Alba Inc. has consulting offices throughout the world. Each office has to follow local laws and customs. This is an example of the use of _____ departmentalization.
Q5) _____ is the extent to which an organization is broken down into subunits.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Organization Change and Innovation
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/21699
Sample Questions
Q1) Analyzes the current conditions of an organization
A)Diagnostic activities
B)Intergroup activities
C)Process consultation
D)Team building
E)Survey feedback
Q2) Wendy is reluctant to accept a new job offer because she's worried about her ability to meet new job demands. The most likely reason for such employee resistance to change is _____.
A) threatened self-interests
B) facilitation
C) uncertainty
D) participation
E) feelings of loss
Q3) The managed effort of an organization to develop new products or services or new uses for existing products or services is known as _____.
Q4) Perceptions
A)Organization structure and design
B)Technology and operations change
C)People change
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Managing Human Resources in Organizations
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/21700
Sample Questions
Q1) The _____ sets up a procedure for employees to vote on whether to have a union.
A) National Labor Relations Act
B) Labor Management Relations Act
C) Taft-Hartley Act
D) Civil Rights Act of 1991
E) Fair Labor Standards Act
Q2) A(n) _____ provides the applicant with a real picture of what it would be like to perform the job that the organization is trying to fill.
Q3) _____ is defined as intentionally seeking and hiring qualified or qualifiable employees from racial, sexual, and ethnic groups that are underrepresented in an organization.
A) Affirmative action
B) Direct form of discrimination
C) Indirect form of discrimination
D) Adverse impact
E) Validation
Q4) _____ is defined as determining the extent to which a selection device is really predictive of future job performance.
Q5) Define recruiting. Discuss internal and external recruiting.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Basic Elements of Individual Behavior in Organizations
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/21701
Sample Questions
Q1) A tendency to be generally downbeat and pessimistic, and seeming to be in a bad mood is called _____.
A) negative affectivity
B) self-efficacy
C) intraversion
D) cognitive dissonance
E) neuroticism
Q2) A(n) _____ is the overall set of expectations held by an individual with respect to what he or she will contribute to the organization and what the organization will provide in return.
Q3) _____ is a spontaneous breakthrough that occurs after the preparation and incubation phases of the creative process.
A) Burnout
B) Insight
C) Verification
D) Perception
E) Attribution
Q4) A strong stimulus that induces stress is classified as a(n) _____.
Q5) Explain the process of selective perception with an example.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Managing Employee Motivation and Performance
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/21702
Sample Questions
Q1) Which of the following reinforcement schedules offers a worker the least incentive to do good work?
A) Fixed-interval
B) Fixed-ratio
C) Variable-interval
D) Variable-ratio
E) Continuous
Q2) When a manager tries to encourage social interaction among his subordinates, he is trying to address their need for _____.
A) belongingness
B) esteem
C) security
D) physiological
E) self-actualization
Q3) Two-factor theory
A)Content perspective on motivation
B)Process perspective on motivation
C)Reinforcement perspective on motivation
Q4) The need for _____ is the desire to be influential in a group and to control one's environment.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Leadership and Influence Processes
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/21703
Sample Questions
Q1) Which of the following statements is true of political behavior?
A) Political behavior is always a manifestation of good intent.
B) Managers should cover up disagreements so that subordinates will have less opportunity for political behavior.
C) Even if a manager's actions are not politically motivated, others may assume that they are.
D) By providing subordinates with autonomy, managers are likely to promote political behavior.
E) Managers should use power if they want to avoid charges of political motivation.
Q2) The first organized approach to studying leadership focused on:
A) leadership behavior
B) leadership traits.
C) rewards expected.
D) situational favorableness.
E) leader-member relations.
Q3) Marina is friendly with her subordinates, and there is a great deal of mutual respect and confidence. According to LPC theory, Marina's situation possesses good _____.
Q4) Briefly describe the Leader-Member Exchange approach.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Communication in Organizations
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/21704
Sample Questions
Q1) Which of the following shows the correct order, from the simplest, most basic data, to the most sophisticated and highly aggregated data?
A) TPS, MIS, DSS, ESS
B) DSS, TPS, ESS, MIS
C) DSS, TPS, MIS, ESS
D) TPS, DSS, ESS, MIS
E) MIS, DSS, TPS, ESS
Q2) _____ information provides a valid, reliable picture of reality.
A)Accurate
B)Complete
C)Relevant
D)Timely
Q3) Which of the following is an example of Artificial intelligence?
A) Executive support system
B) Expert system
C) Decision support system
D) Management information system
E) Transaction-processing system
Q4) _____ is the process of transmitting information from one person to another.
Q5) Compare and contrast oral and written communication.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Managing Work Groups and Teams
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/21705
Sample Questions
Q1) Two or more people who interact regularly to accomplish a purpose are known as a(n) _____.
Q2) When employees in an organization do not know what is expected of them, it results in _____.
A) role generalization
B) role variation
C) role overload
D) role conflict
E) role ambiguity
Q3) Extent to which members are loyal and committed to a group
A)Interrole conflict
B)Intrarole conflict
C)Role overload
D)Cohesiveness
E)Socialization
F)Norms
Q4) _____ is the last stage of group or team development.
Q5) _____ is the process in which two or more parties reach agreement on an issue even though they have different preferences regarding that issue.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Basic Elements of Control
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/21706
Sample Questions
Q1) Profit budget
A)Financial budget
B)Operations budget
C)Nonmonetary budget
Q2) Which of the following ratios assesses the ease with which an organization's assets can be converted into cash?
A) Liquidity ratio
B) Profitability ratio
C) Debt ratio
D) Operating ratio
E) Coverage ratio
Q3) A control system that provides information as often as is necessary is said to possess _____.
Q4) The control of _____ affects all the other resources in an organization.
A) physical resources
B) human resources
C) financial resources
D) information resources
E) inventory resources
Q5) Compare the bureaucratic and decentralized models of organizational control.
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Managing Operations, Quality, and Productivity
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/21707
Sample Questions
Q1) The total features and characteristics of a product or service that determine the ability of that product or service to satisfy stated or implied needs is _____.
Q2) Which of the following is true of automation?
A) The development of automation has created jobs across all industries.
B) Automated machines make more errors.
C) Automation discourages innovation.
D) Automation helps to improve products and services.
E) Automation was the earliest step in the development of machines and machine-controlling devices.
Q3) In automation, which of the following sends instructions to the automatic machine?
A) Feedback
B) Sensors
C) Agrimation
D) Steering system
E) Control mechanism
Q4) ISO 9000:2000 refers to a set of quality standards created by the _____.
Q5) _____ is the set of processes and systems used by organizations to convert resources into products or services.
To view all questions and flashcards with answers, click on the resource link above. Page 17