Organizational Information Systems
Exam Practice Tests
Course Introduction
Organizational Information Systems explores the role and impact of information systems within modern organizations. The course covers the fundamentals of how information systems support business processes, decision-making, and strategic objectives. Students will examine different types of information systems, including enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM). Emphasis is placed on the integration of technology with organizational strategy, the management of information resources, and the ethical and security considerations associated with information systems. Through case studies and practical applications, students gain insights into designing, implementing, and managing information systems to improve organizational performance and achieve competitive advantage.
Recommended Textbook
Systems Analysis and Design 9th Edition by Kenneth E. Kendall Julie E. Kendall
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16 Chapters
1267 Verified Questions
1267 Flashcards
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Page 2
Chapter 1: Systems, Roles, and Development Methodologies
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) After a system is implemented, businesses spend little money on system maintenance.
A)True
B)False
Answer: False
Q2) In the design phase of the SDLC, the systems analyst uses the information collected earlier to accomplish the logical design of the information system.
A)True
B)False
Answer: True
Q3) CASE tools were created explicitly to improve an analyst's routine work through the use of automated support.
A)True
B)False
Answer: True
Q4) What is open source software?
Answer: OSS is software where many users and programmers can study, share, and modify the code, or computer instructions.
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Page 3
Chapter 2: Understanding and Modeling Organizational Systems
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Sample Questions
Q1) Anything which affects the functioning of an organization is considered to be an environment.
A)True
B)False
Answer: False
Q2) Give an example of the type of decision that would be made by an Operational Manager?
Answer: Students should provide an example that is consistent with the idea that Operational Managers use predetermined rules that usually have predictable outcomes, e.g., dismissing an employee for reporting to work late three times in a week.
Q3) A(n)________ joins two fundamental entities.
A)associative entity
B)attributive entity
C)process entity
D)None of the above.
Answer: A
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Chapter 3: Project Management
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Sample Questions
Q1) Which of the following is not a difference between managing ecommerce projects and the traditional projects?
A)The data used in ecommerce is scattered all over the organization.
B)The staff used for ecommerce has a unified set of skills.
C)Ecommerce managers need to initially build internal and external partnerships.
D)Security in ecommerce is a must.
Answer: B
Q2) Which of the following is a reason given by programmers for failed projects?
A)impossible or unrealistic completion dates
B)not adding more people to the project to expedite it
C)seeking outside help instead of trusting the development staff
D)not enough programming development tools
Answer: A
Q3) A ________ is a chart on which bars represent each task.
A)Gantt chart
B)design diagram
C)PERT diagram
D)database design
Answer: A
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Page 5
Chapter 4: Information Gathering: Interactive Methods
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Sample Questions
Q1) Validity is the degree to which the question measures what the analyst intends to measure.
A)True
B)False
Q2) An interview that begins in a very specific way, then examines general issues, and concludes very specifically is said to have a ________ shape.
A)diamond
B)cube
C)funnel
D)pyramid
Q3) Closed questions should be used when the analyst:
A)needs to explore a new situation.
B)is able to list all possible responses.
C)needs to learn an opinion.
D)has only a small group of people to obtain information from.
Q4) When should an interviewer compose a written interview report and why?
Q5) Closed questions leave all possible response options to the respondent.
A)True
B)False
Q6) Describe a situation in which JAD would be ideal.
Page 6
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Chapter 5: Information Gathering: Unobtrusive Methods
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Sample Questions
Q1) Which is the most common information flow in an organization?
A)upward and horizontally
B)downward and horizontally
C)upward and vertically
D)downward and vertically
Q2) Sometimes a systems analyst must select a group of people or documents to study.This process is referred to as cluster sampling.
A)True
B)False
Q3) Observation is an information gathering technique that allows the analyst to see firsthand how managers process and use information.
A)True
B)False
Q4) Placement of a desk in the office can provide clues to the exercise of ________ by the decision maker
Q5) What effect on sample size does using a greater confidence level have when sampling attribute data?
Q6) What are the four steps to follow to design a good sample?
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Chapter 6: Agile Modeling and Prototyping
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Sample Questions
Q1) Timeboxing is used in agile methodologies to encourage completion of activities in shorter periods.
A)True
B)False
Q2) One of the lessons learned from agile development is that short releases allow systems to communicate.
A)True
B)False
Q3) Prototyping may be used as a replacement for the systems development life cycle.
A)True
B)False
Q4) Making all product release deadlines imminent:
A)creates too much programmer stress and should be avoided if at all possible.
B)pushes a realistic expectation for completion to the fore.
C)usually results in minimally functional software.
D)actually slows down project development because of numerous avoidable errors.
Q5) A disadvantage of prototyping is the relatively large expense associated with redirecting system plans.
A)True
B)False
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Chapter 7: Using Data Flow Diagrams
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Sample Questions
Q1) The name of the data flow coming out of a process should be different than the name of the data flow going into the process.
A)True
B)False
Q2) With a ________ approach, the diagrams move from general to specific.
A)top-down
B)bottom-up
C)management-centered
D)employee-centered
Q3) A use case:
A)summarizes an activity, its trigger, input, and output.
B)describes a subsystem of a data flow diagram showing how the processes use data produced by other processes.
C)describes how the data is partitioned into programs for different users.
D)shows when the data is updated, read, created or deleted.
Q4) A clear name on a data flow diagram makes it easier to understand what the process is accomplishing.
A)True
B)False
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Chapter 8: Analyzing Systems Using Data Dictionaries
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Sample Questions
Q1) An analyst may develop the data flow diagram using a top-down method by using:
A)algebraic notation.
B)structural records.
C)algebraic notation and structural records.
D)vertical expansion methodology.
Q2) All default elements on an output data flow must be present on a data flow coming into the process.
A)True
B)False
Q3) The ideal data dictionary is automated, interactive, online, and evolutionary.
A)True
B)False
Q4) When a V is used as a formatting character for an element, it indicates where the decimal point should occur, even though the actual decimal point is not included.
A)True
B)False
Q5) A discrete data element is one that has certain fixed values. A)True B)False
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Chapter 9: Process Specifications and Structured Decisions
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Sample Questions
Q1) Business rules are the set of procedures, conditions or formulas that allow a corporation to run its business.
A)True
B)False
Q2) A data structure with optional elements contained in parenthesis or either/or elements contained in brackets will have a corresponding ________ statement in the process specification.
A)DO ... WHILE
B)PERFORM
C)DO ... UNTIL
D)IF ...THEN ...ELSE
Q3) Which is not one of three main advantages of a decision tree over a decision table?
A)more correct as a communication tool
B)sequential structure of decision tree branches
C)conditions and actions of decision trees are found on some branches
D)more readily understood
Q4) It is useful to combine conditions and actions when drawing decision trees.
A)True
B)False
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Chapter 10: Object-Oriented Systems Analysis and Design
Using Uml
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Sample Questions
Q1) Which type of class cannot be directly instantiated?
A)entity
B)interface
C)abstract
D)control
Q2) Which type of class provides a means for users to work with the system?
A)entity
B)boundary or interface
C)abstract
D)control
Q3) A communication diagram shows the same thing as a state transition diagram.
A)True
B)False
Q4) On an activity diagram, what is used to show parallel activities?
A)an arrow
B)a synchronization bar
C)a swimlane
D)a diamond
Q5) List the diagrams included in behavioral diagrams.
Q6) Describe the difference between a class and an object. Page 12
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Chapter 11: Designing Effective Output
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Sample Questions
Q1) Output is best thought of as a neutral product to be subsequently analyzed and acted upon by decision makers.
A)True
B)False
Q2) It is useful to study other Web sites when designing your own.
A)True
B)False
Q3) Which of these is not a characteristic of display screen output?
A)available on a more flexible schedule
B)can be more targeted to the user
C)can be changed through direct interaction
D)ephemeral
E)portable
Q4) ________ output can alleviate some problems with the timing of output distribution.
A)Web-based
B)Printed
C)Hand-drawn
D)Faxed
Q5) How does Ajax help to build effective Web pages?
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Chapter 12: Designing Effective Input
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Sample Questions
Q1) Ease of use means that forms and screens are straight-forward and require no extra time to ________.
A)decipher
B)translate
C)erase
D)encode
Q2) Create a feedback screen that refuses submission of a form unless mandatory fields are filled in correctly.
A)True
B)False
Q3) Hidden fields are not visible to the viewer and do not take up any space on the Web page, and can contain only a name and a value.
A)True
B)False
Q4) Which of the following guidelines do not apply to tab control boxes?
A)They should have sizable borders.
B)A separate tab should be included for each unique feature.
C)The most commonly used tab should be in the front.
D)Include OK, Cancel, and Help buttons.
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Chapter 13: Designing Databases
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Sample Questions
Q1) Data have a better chance of being available in a conventional file system than in a database.
A)True
B)False
Q2) Business intelligence systems are built around the idea of processing small amounts of data.
A)True
B)False
Q3) What is defined as any data item in a record that is used to identify the record?
A)an attribute
B)a key
C)a primary key
D)an entity
Q4) List and describe the four anomalies that may occur when creating database tables.
Q5) A primary key is one of the data items in a record that uniquely identifies a record.
A)True
B)False
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Chapter 14: Human-Computer Interaction
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Sample Questions
Q1) From an HCI perspective, the analyst should think in terms of limitations on human vision.
A)True
B)False
Q2) To most users, the interface is the system.
A)True
B)False
Q3) How users feel about themselves, their identities, their work life, and performance can all be gauged through assessing their ________.
A)attitudes
B)well-being
C)usability
D)fit
Q4) An example of a multitouch gesture is enlarging a photo on a tablet by flicking your fingers outward.
A)True
B)False
Q5) List three physical considerations that HCI design addresses.
Q6) List five of the eight ways to minimize user action when keying in data.
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Chapter 15: Designing Accurate Data Entry
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Sample Questions
Q1) The code used for pull-down menus in a GUI system is:
A)classification codes.
B)alphabetic deviation codes.
C)block sequence codes.
D)cipher codes.
E)simple sequence codes.
Q2) A pattern that contains symbols representing the type of data that must be present in a field is called a character map.
A)True
B)False
Q3) A value check is used when one element has a relationship with another one.
A)True
B)False
Q4) The code abbreviations in a mnemonic system must be frequently changed.
A)True
B)False
Q5) If codes change frequently or are somewhat unstable, they should be stored as a database function in a GUI system.
A)True
B)False
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Chapter 16: Quality Assurance and Implementation
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Sample Questions
Q1) Which is the correct testing process? I. full systems testing with test data
II. link testing with test data
III. full systems testing with live data
IV. program testing with test data
A)IV - II - I - III
B)IV - I - II - III
C)II - IV - I - III
D)IV - I - III - II
E)II - IV - III - I
Q2) Although networks can be characterized by their shape or topology, they are also discussed in terms of their ________ coverage and the kinds of services they offer.
A)geographic
B)user
C)growing
D)topic
Q3) In terms of disaster recovery, what are the seven elements that need to be considered during and after a disaster?
Q4) What are the four major guidelines an analyst should use to set-up training for a new system?
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