Organizational Information Systems
Exam Materials
Course Introduction
Organizational Information Systems examines the design, implementation, and strategic role of information systems within modern organizations. The course covers how information technology supports business processes, decision-making, and organizational effectiveness. Topics include enterprise systems, data management, system integration, user experience, information security, and the alignment of IT with organizational goals. Students will explore real-world examples and current trends, gaining insights into how organizations leverage information systems to achieve competitive advantage, improve efficiency, and foster innovation.
Recommended Textbook
Using MIS 6th Edition by David Kroenke
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13 Chapters
1467 Verified Questions
1467 Flashcards
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Chapter 1: The Importance of MIS
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following types of skills is most likely be outsourced to the lowest bidder?
A)ability to experiment
B)accounting skills
C)ability to collaborate
D)abstract reasoning skills
Answer: B
Q2) Which among the following is the most appropriate technique for creating memorable, strong passwords?
A)base your password on the first letters of the words in a phrase
B)use your favorite foreign words
C)use dictionary words or phrases as passwords
D)use a collection of randomly picked letters, numbers, and special characters
Answer: A
Q3) Because of Moore's Law, the cost of data communications and data storage is essentially zero.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Collaboration Information Systems
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Strategic decisions are typically not collaborative.
A)True
B)False
Answer: False
Q2) Project documentation and a progress report are prepared during the starting phase of a project.
A)True
B)False
Answer: False
Q3) Why is version control important for shared content?
Answer: Version control involves one or more of the following capabilities:(1)user activity limited by permissions, (2)document checkout, (3)version histories, and (4)workflow.This gives managers better control over shared content.
Q4) Email is a form of asynchronous communication.
A)True
B)False
Answer: True
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Chapter 3: Strategy and Information Systems
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119 Flashcards
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Sample Questions
Q1) Establishing alliances with other organizations increases the cost of operations, though they do provide competitive advantages.
A)True
B)False
Answer: False
Q2) What are support activities in a value chain?
Answer: The support activities in the generic value chain contribute indirectly to the production, sale, and service of the product.They include procurement, which consists of the processes of finding vendors, setting up contractual arrangements, and negotiating prices.Supporting functions add value, albeit indirectly, and they also have costs.It is difficult to calculate the margin for such activities because the specific value added by a support activity is difficult to know.
Q3) Outbound logistics refer to transforming inputs into the final product.
A)True
B)False
Answer: False
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Chapter 4: Hardware and Software
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120 Flashcards
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Sample Questions
Q1) ________ occurs when users move their activities, especially long-running transactions, across devices.
A)Tracking
B)Reaping
C)Formatting
D)Roaming
Q2) Which of the following memory devices is volatile in nature?
A)magnetic disk
B)cache
C)hard drive
D)optical disk
Q3) Every computer need not have an operating system.
A)True
B)False
Q4) Mac OS and iOS applications are constructed using ________.
A)Objective C
B)C#
C)Java
D)VB.Net
Q5) Write a short note on developing native applications.
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Chapter 5: Database Processing
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Sample Questions
Q1) A(n)________ is a program used to create, process, and administer a database.
A)operating system
B)DBMS
C)KMS
D)data mart
Q2) Metadata refer to entities that users of a database want to process.
A)True
B)False
Q3) A data model describes data, whereas a database explains the relationships among the data that will be stored in the database.
A)True
B)False
Q4) What are application programs and what are their functions?
Q5) Which of the following is true of N:M relationships?
A)The number of entities on each side must be equal.
B)They are common examples of minimum cardinalities.
C)They are also called one-to-many relationships.
D)They can have more than one entity on each side of the relationship.
Q6) Describe the elements of a data model.Provide examples.
Q7) Explain the different types of DBMS products.
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Chapter 6: Data Communication and the Cloud
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Sample Questions
Q1) ________ is the most common language for defining the structure and layout of Web pages.
A)HTML
B)XML
C)URL
D)DSL
Q2) The most basic cloud offering is platform as a service (PaaS), which is the cloud hosting of a bare server computer or disk drive.
A)True
B)False
Q3) Compared to in-house hosting, cloud-based hosting ________.
A)provides better disaster preparedness capabilities
B)minimizes the risk of investing in technology that will soon become obsolete
C)provides greater control over the location of data
D)requires a significant amount of capital
Q4) In three-tier architecture, the user tier consists of computers that run Web servers and process application programs.
A)True
B)False
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Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) ________ are flexible, informal, and adaptive processes that normally involve strategic and less specific managerial decisions and activities.
A)Operational processes
B)Dynamic processes
C)Inherent processes
D)Structured processes
Q2) Flexible communication among distributed applications is possible because of a set of standards that support a design philosophy known as ________.
A)business process modeling notation
B)service oriented architecture
C)enterprise application integration
D)cloud computing
Q3) Which of the following is an effective technique to overcome employee resistance when implementing new enterprise systems?
A)giving employees ultimatums and deadlines
B)paying employees straight-out for transitioning to the new system
C)coercing employees to learn the new system
D)training employees on the successful use of the new system
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Web 2.0 applications are characterized by frequent releases of thick-client applications.
A)True
B)False
Q2) SM communities are formed based on mutual interests and transcend familial, geographic, and organizational boundaries.
A)True
B)False
Q3) Which of the following revenue model is followed by companies providing Web 2.0 services?
A)traditional marketing
B)pay per click
C)user participation
D)venture capital
Q4) Content data differentiates SMIS from Web site applications.
A)True
B)False
Q5) Explain each element in the SLATES model.
Q6) Describe the difference between Web 2.0 processing and traditional processing.
Q7) Describe social media sponsors and social media application providers.
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Which of the following statements is true about data marts?
A)A data mart is like a distributor in a supply chain, while a data warehouse can be compared to a retail store.
B)Data mart users possess the data management expertise that data warehouse employees have.
C)Data marts address only a particular component or functional area of a business.
D)Data marts are larger than data warehouses.
Q2) The viewer of an OLAP report can change its format.Which term implies this capability?
A)processing
B)analytical
C)dimension
D)online
Q3) An ________ and an OLAP report are the same thing.
A)OLAP measure
B)OLAP cube
C)OLAP dimension
D)OLAP array
Q4) What is an RFM analysis?
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Chapter 10: Development Processes
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Sample Questions
Q1) The total number of points of work a team can accomplish in each Scrum period is called ________.
A)score
B)speed
C)velocity
D)degree
Q2) As IS development projects are difficult to budget and schedule, technical and organizational feasibility is only an approximate, back-of-the-envelope analysis.
A)True
B)False
Q3) Business processes, information systems, and applications have the same characteristics and components.
A)True
B)False
Q4) Define business process, roles, resources, and data flows.
Q5) Every business process needs relate to an information system.
A)True
B)False
Q6) What are the phases of the system development life-cycle?
Page 12
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Chapter 11: Information Systems Management
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103 Flashcards
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Sample Questions
Q1) Which of the following is a function of the steering committee for an IS department?
A)writing program code
B)imparting training
C)adapting software
D)setting IS priorities
Q2) Which of the following is true about the "maintenance" of information systems?
A)It is undertaken by the IS department only if programs are developed in-house.
B)It includes monitoring the user experience and responding to user problems.
C)It involves fixing problems or adapting existing systems to support new features.
D)It is performed by operations, as it involves fixing problems with existing software.
Q3) Which of the following is a risk of outsourcing IS/IT functions?
A)It gives undue authority to the CIO in the executive team.
B)It provides the hiring organization with too many choices.
C)It involves the potential loss of intellectual capital.
D)It enables the vendor to gain economies of scale.
Q4) Describe a steering committee and explain the CIO's role with regard to it.
Q5) List any four responsibilities of users of information systems.
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Page 13
Chapter 12: Information Security Management
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Sample Questions
Q1) Which of the following is used for biometric authentication?
A)smart cards
B)facial features
C)passwords
D)personal identification numbers
Q2) ________ occurs when someone deceives by pretending to be someone else.
A)Hacking
B)Baiting
C)Sniffing
D)Pretexting
Q3) ________ is a technique for intercepting computer communications, either through a physical connection to a network or without physical connection in the case of wireless networks.
A)Spoofing
B)Phishing
C)Sniffing
D)Pretexting
Q4) What is the basic information that a security policy must stipulate?
Q5) What is key escrow?
Q6) List various personal security safeguards.
14
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Chapter 13: The International Dimension
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Sample Questions
Q1) The process of making a computer program work in a second language is called ________ software.
A)virtualization
B)collaborative filtering
C)localizing
D)enterprise
Q2) International outsourcing is most advantageous ________.
A)when control on all aspects of its operations is essential for a firm
B)for those firms that have a strong presence in the domestic market
C)when domestic production costs are low
D)for functions that need to be operational 24x7
Q3) Distributed database processing refers to the processing of multiple databases that reside in a single location.
A)True
B)False
Q4) Technical and data safeguards change for international information systems.
A)True
B)False
Q5) How can information reduce or eliminate the bullwhip effect?
Q6) List the issues that need to be addressed when localizing a computer program.
Page 15
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