Organizational Behavior Test Preparation
Course Introduction
Organizational Behavior explores the study of how individuals, groups, and structures affect and are affected by behavior within organizations. This course examines key concepts such as motivation, leadership, team dynamics, communication, organizational culture, power, and change management. Through theoretical frameworks, real-world case studies, and applied projects, students will gain insights into the psychological and sociological factors that influence workplace interactions and organizational effectiveness, equipping them with practical strategies to foster positive environments and improve organizational performance.
Recommended Textbook
Organizational Behavior Improving Performance 4th Edition by Jason Colquitt
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16 Chapters
1871 Verified Questions
1871 Flashcards
Source URL: https://quizplus.com/study-set/3503
Page 2
Chapter 1: What Is Organizational Behavior
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/69592
Sample Questions
Q1) According to the resource-based view of organizations, a firm's resources do not include resources related to organizational behavior, such as the knowledge, ability, and wisdom of the workforce.
A)True
B)False
Answer: False
Q2) Frank, an HR manager, believes that his implementation of HR practices in the company is impeccable, because he received the inputs for these practices from the CEO himself.Which of the following philosophies is he relying on?
A)Method of intuition
B)Method of behavior
C)Method of science
D)Method of experience
E)Method of authority
Answer: E
Q3) The integrative model of OB was designed with the Rule of One-Eighth in mind. A)True
B)False
Answer: True
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Chapter 2: Job Performance
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116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/69591
Sample Questions
Q1) _____ is defined as voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place.
A)Creative task performance
B)Adaptive task performance
C)Counterproductive behavior
D)Citizenship behavior
E)Routine task performance
Answer: D
Q2) _____ includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces.
A)Task performance
B)Citizenship behavior
C)Counterproductive behavior
D)Job orientation
E)Organizational commitment
Answer: A
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Chapter 3: Organizational Commitment
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111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/69590
Sample Questions
Q1) Differentiate between the erosion model and the social influence model.
Answer: The erosion model suggests that employees with fewer bonds will be most likely to quit the organization.The social influence model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.
Q2) _____ possess low levels of organizational commitment but high levels of task performance and are motivated to achieve work goals for themselves, not necessarily for their company.
A)Stars
B)Citizens
C)Dogs
D)Apathetics
E)Lone wolves
Answer: E
Q3) Affective commitment is defined as a desire to remain a member of an organization due to an emotional attachment to, and involvement with, that organization.
A)True
B)False
Answer: True
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Chapter 4: Job Satisfaction
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) _____ are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.
A)Attitude surveys
B)Interviews
C)Focus groups
D)Questionnaires
E)Discussions
Q2) The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as:
A)responsibility for outcomes.
B)knowledge of results.
C)meaningfulness of work.
D)variety.
E)identity.
Q3) The JDI manual provides national norms for all facets and breaks down those norms according to relevant demographic groups.
A)True
B)False
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Page 6
Chapter 5: Stress
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111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/69588
Sample Questions
Q1) As an alternative to managing stressors, many organizations teach employees to use _____ to counteract the effects of stressors by engaging in activities that slow the heart rate, breathing rate, and blood pressure.
A)heuristics
B)relaxation techniques
C)emotional suppression
D)primary performance appraisal
E)transactional analysis
Q2) Kristen attempts to address time pressure by working harder, and seeking assistance to devise a strategy for accomplishing the work more efficiently.In the example, Kristen uses:
A)emotion-focused coping.
B)primary coping devices.
C)non work coping mechanisms.
D)problem-focused coping.
E)self-destructive mechanisms.
Q3) Supportive practices are one way of helping employees cope with stressful demands.
A)True
B)False
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Chapter 6: Motivation
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Cognitive distortion allows you to restore balance mentally by altering your behavior in certain ways.
A)True
B)False
Q2) Employees with high levels of competence can choose what tasks to work on, how to structure those tasks, and how long to pursue those tasks.
A)True
B)False
Q3) _____ theory argues that employee behavior is directed toward pleasure and away from pain or, more generally, toward certain outcomes and away from others.
A)Psychological empowerment
B)Expectancy
C)Goal setting
D)Extrinsic
E)Equity
Q4) Motivation is not one thing but rather a set of distinct forces.
A)True
B)False
Q5) Identify and explain the acronym S.M.A.R.T.in goal setting theory.
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Chapter 7: Trust, Justice, and Ethics
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Research has shown that trust does NOT share a positive correlation with _____.
A)job performance
B)affective commitment
C)normative commitment
D)continuance commitment
E)task performance
Q2) Procedural justice is seen to be of enormous importance when outcomes are bad.
A)True
B)False
Q3) Trust is defined as the willingness to be vulnerable to a trustee based on positive expectations about the trustee's actions and intentions.
A)True
B)False
Q4) Cognition-based trust is driven by the:
A)authority's track record.
B)trustor's trust propensity.
C)trustor's intuitive feelings.
D)trustor's affect-based trust.
E)trustor's disposition.
Q5) How can employees evaluate the fairness of an authority's decision making?
Page 9
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Chapter 8: Learning and Decision Making
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/69585
Sample Questions
Q1) Communities of practice are groups of employees who work together and learn from one another by collaborating over an extended period of time.
A)True
B)False
Q2) Compare and contrast the five schedules of reinforcement.Provide an example of each.
Q3) Learning has _____ effect on performance and _____ effect on commitment.
A)a moderate negative; a moderate positive
B)a strong positive; a moderate negative
C)a weak negative; a strong positive
D)a moderate positive; a weak positive
E)a weak positive; a moderate negative
Q4) Framing is the tendency to judge things erroneously based on a reference that is near to them.
A)True
B)False
Q5) A student does his homework and assignments just to avoid being yelled at by the professor.Examine the form of reinforcement used in this situation.
Q6) Explain the two methods that employees can use to make decisions.
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Chapter 9: Personality and Cultural Values
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/69584
Sample Questions
Q1) Exaggerating your responses to a personality test in a socially desirable fashion is called _____.
A)ethnocentrism
B)faking
C)neuroticism
D)creativity
E)negative affectivity
Q2) Write a note on the purpose of project GLOBE.How does this project contribute toward cultural studies in organizations?
Q3) In the context of Hofstede's dimensions, the cultural dimension _____ stresses on values such as respect for tradition and fulfilling obligations.
A)individualism
B)high power distance
C)masculinity
D)low uncertainty avoidance
E)short-term orientation
Q4) Compare and contrast extraversion and neuroticism.Explain the negative implication of neuroticism.
Q5) Describe the personality types from Holland's RIASEC model.
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Chapter 10: Ability
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Emotional ability is made up of two dimensions: self-awareness and other awareness.
A)True
B)False
Q2) _____ means having a good understanding of where one is relative to other things in the environment.
A)Spatial orientation
B)Visualization
C)Problem sensitivity
D)Flexibility
E)Perceptual speed
Q3) Quantitative ability refers to the mathematical capabilities of number facility and mathematical reasoning.
A)True
B)False
Q4) Spatial ability refers to the ability to develop clever and novel ways to solve problems.
A)True
B)False
Q5) Describe the Wonderlic Personnel Test.
Page 12
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Chapter 11: Teams: Characteristics and Diversity
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/69582
Sample Questions
Q1) One reason that understanding task interdependence's effect on team performance is important is because task interdependence is one of the most important characteristics that distinguishes true teams from mere groups of individuals.
A)True
B)False
Q2) Tasks for which the team's performance depends on the abilities of the "weakest link" are called _____.
A)additive tasks
B)conjunctive tasks
C)subjunctive tasks
D)disjunctive tasks
E)indicative tasks
Q3) In groups with comprehensive interdependence, the members have little discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team's work.
A)True
B)False
Q4) Define task interdependence.Briefly describe the four primary types of task interdependence.
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Chapter 12: Teams: Processes and Communication
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) _____ activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.
A)Systems monitoring
B)Task coordinator
C)Ambassador
D)Scout
E)Groupthink
Q2) Lou chose the new product team very carefully recruiting only the best performers from marketing, operations, finance, and HR. She expected this group to design and develop a stellar new product in record time. She doesn't understand why this team composed only of superstars has not lived up to her expectations. Lou's group has not demonstrated synergy.
A)True
B)False
Q3) Leaders do a better job considering recommendations and making final decisions when they do it together with the team members.
A)True
B)False
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Chapter 13: Leadership: Power and Negotiation
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) Which type of power exists when a person has control over punishments in an organization?
A)Reward
B)Legitimate
C)Coercive
D)Referent
E)Expert
Q2) In distributive bargaining, when one person gains, the other person loses.This is also known as a:
A)total-sum condition.
B)partial-sum condition.
C)positive-sum condition.
D)zero-sum condition.
E)negative-sum condition.
Q3) Integrative bargaining is similar in nature to a competing approach to conflict resolution.
A)True
B)False
Q4) Define power.Compare and contrast organizational powers and personal powers.
Q5) Distinguish between distributive bargaining and integrative bargaining.
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Chapter 14: Leadership: Styles and Behaviors
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) _____ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.
A)Management-by-exception
B)Contingent reward
C)Transactional
D)Laissez-faire
E)Transformational
Q2) According to the time-driven model of leadership, autocratic styles are used for decisions in which the likelihood of employee commitment is high.
A)True
B)False
Q3) What are the various ways in which leader effectiveness can be gauged?
Q4) For the delegative style of decision making, teamwork skills of employees involved are not important.
A)True
B)False
Q5) Explain the time-driven model of leadership using the seven factors.
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Chapter 15: Organizational Structure
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/69578
Sample Questions
Q1) Although matrix structures have been around since the 1960s, the number of organizations using them has declined since organizations prefer to work in groups rather than in teams.
A)True
B)False
Q2) Which of the following represents every job in the organization and the formal reporting relationships between those jobs?
A)Chain of command
B)Organizational chart
C)Structural map
D)Scalar chain
E)Gantt chart
Q3) _____ reflects where decisions are formally made in organizations.
A)The chain of command
B)Formalization
C)Centralization
D)Work specialization
E)The span of control
Q4) Briefly describe the factors that influence the process of organizational design.
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Chapter 16: Organizational Culture
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/69577
Sample Questions
Q1) Which of the following tactics is designed to encourage adaptation to the organization's culture?
A)Use no examples of what an employee is supposed to be like.
B)Constantly remind newcomers that they are now part of a group and that this new group helps define who they are.
C)Allow newcomers to interact with current employees while they are being oriented.
D)Allow organizational membership regardless of whether or not any specific requirements have been met.
E)Orient new employees by themselves.
Q2) The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees refers to organizational: A)structure.
B)chart.
C)strength.
D)culture.
E)rituals.
Q3) Identify and describe the six major types of artifacts.
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