Organizational Behavior Test Bank
Course Introduction
Organizational Behavior explores the psychological and social dynamics within workplace environments, focusing on how individuals, groups, and structures impact behavior within organizations. The course examines key concepts such as motivation, leadership, communication, decision-making, organizational culture, and change management. Through case studies, interactive discussions, and research-based frameworks, students gain insights into improving employee performance, fostering collaboration, and effectively managing conflict. Emphasis is placed on understanding diversity, ethical considerations, and the evolving nature of work in a global context, equipping students with practical skills to navigate and influence organizational settings.
Recommended Textbook
Leadership Research Findings Practice and Skills 8th Edition by Andrew J. DuBrin
Available Study Resources on Quizplus
15 Chapters
907 Verified Questions
907 Flashcards
Source URL: https://quizplus.com/study-set/1359
Page 2
Chapter 1: The Nature and Importance of Leadership
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27131
Sample Questions
Q1) Leadership takes into account factors related to the leader, the persons being led, and
A) personality traits of leaders.
B) various forces in the environment.
C) personal characteristics of group members.
D) forces beyond the control of the leader.
Answer: B
Q2) Elaine, a project manager, often seeks feedback from her team members as well as her supervisors on how she is doing. Which of the following methods of skill development in leadership does Elaine use in this scenario?
A) Practice in natural settings
B) Feedback on skill utilization, or performance, from others
C) Conceptual information demonstrated by examples and brief descriptions of leaders in action
D) Experiential exercises
Answer: B
Q3) Being a leader often gives a person a chance to help people directly.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Traits Motives and Characteristics of Leaders
Available Study Resources on Quizplus for this Chatper
62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/27132
Sample Questions
Q1) An important strength of the trait approach to leadership is that it:
A) can help with leadership selection and development.
B) specifies how much of a given trait is important for leadership. C) specifies which traits are needed for leadership in a given situation. D) helps in analyzing the situational demands.
Answer: A
Q2) A resonant leader is one who scores low on emotional intelligence.
A)True
B)False
Answer: False
Q3) Leaders with a socialized power motive use power primarily to achieve organizational goals or vision.
A)True
B)False
Answer: True
Q4) An assertive leader finds the right balance between being pushy and being passive.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Charismatic and Transformational Leadership
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/27133
Sample Questions
Q1) One of the effects of charismatic leadership is the creation of a wide gap between the beliefs of the leader and those of group members.
A)True
B)False
Answer: False
Q2) A study of team leadership found that transformational leadership helped the group
A) members work more independently.
B) question whether their team had the "right stuff."
C) feel more potent, leading to better performance.
D) feel less potent, leading to poorer performance.
Answer: C
Q3) A study showed that attributions of charisma are heavily influenced by:
A) the network to which the leader belonged.
B) a person's mood at the time.
C) the leader's sex, ethnicity, and race.
D) members of a person's network.
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Leadership Behaviors Attitudes and Styles
Available Study Resources on Quizplus for this Chatper
63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/27134
Sample Questions
Q1) A leader scoring high on the dimension of consideration would typically be authoritarian and impersonal in relationships with subordinates.
A)True
B)False
Q2) The teamwork approach is built into the participative leadership style.
A)True
B)False
Q3) David, the chief security officer of SimplyBuy.com, an e-commerce initiative, takes decisions regarding the enhancement of data security of the company's clients on his own assuming that other members would comply with it. David's decision-making strategy is attributed to the _____ style of leadership.
A) autocratic
B) consultative
C) democratic
D) consensus
Q4) Relationship behaviors for inspiring people include the simple acts of being visible and available.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Contingency and Situational Leadership
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27135
Sample Questions
Q1) In the situational leadership model II, the key contingency factor is the development level of group members as determined by commitment and competence.
A)True
B)False
Q2) The situational leadership model II emphasizes contingency factors relating to:
A) characteristics of group members.
B) characteristics of the organizational climate.
C) the attitudes of the leader.
D) the skills of the leader.
Q3) The general thrust of path-goal theory is to specify what the leader must do to:
A) make a directive style of leadership acceptable.
B) achieve high productivity and morale in a given situation.
C) improve the work attitudes of group members.
D) make the situation more favorable.
Q4) In the normative decision model, decision significance is defined as the significance of the decision to the success of the project or organization.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Leadership Ethics and Social Responsibility
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27136
Sample Questions
Q1) Ethics deals mostly with:
A) being socially responsible.
B) separating right from wrong.
C) legal versus illegal behavior.
D) an action rather than its intent.
Q2) Chief financial officer Barry submits travel and expense reports that are completely genuine and encourages employees in his division toalways give accurate and correct information. Barry is using the ethical initiative called:
A) leading by example.
B) open-book management.
C) accepting whistleblowers.
D) developing formal mechanisms for dealing with ethical problems.
Q3) Brian takes over as the director of a company charged with unethical practices such as presenting fraudulent sales figures to authorities and shareholders. The company suffered bankruptcy because of huge penalties imposed by government. Thousands of workers were laid off and investors developed distrust toward the company. What are the possible initiatives that Brian can consider for creating an organizational culture that encourages ethical behavior among employees?
To view all questions and flashcards with answers, click on the resource link above.
8
Chapter 7: Power Politics and Leadership
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27137
Sample Questions
Q1) Hiring people with high integrity tends to increase politics in the office because people with integrity tend to be very ambitious.
A)True
B)False
Q2) According to the Law of Reciprocity (as it relates to organizational politics),:
A) hard work pays off in the long run.
B) everybody expects to be paid back.
C) workers who are wronged seek revenge.
D) leaders get even with disloyal group members.
Q3) Wanda, a team leader, is managing the critical role of selling company assets to raise cash and has, therefore, gained prominence. Which of the following is the explanation for the source of power Wanda is exercising?
A) Strategic contingency theory
B) Prestige power
C) Power stemming from being close to power
D) Power stemming from ownership
Q4) Self-leadership occurs when the group members choose their own leader.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Influence Tactics of Leaders
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27138
Sample Questions
Q1) A hands-on leader is typically task oriented.
A)True
B)False
Q2) In terms of exerting influence, the more position power a person has over another,:
A) less the need for being cautious in the use of influence tactics.
B) the more the need for being cautious in the use of influence tactics.
C) the more the need to consider an open door communication policy.
D) the less the need to consider an open door communication policy.
Q3) An example of undue pressure is leaders using threats or warnings , when trying to get a job done by his subordinates.
A)True
B)False
Q4) An example of Machiavellianism would be for a manager to tell a group member that he must:
A) work every Saturday to be evaluated as a good team player.
B) accomplish goals that fit the company's strategic goals.
C) conform with company rules and regulations.
D) have lunch together to discuss a new software system.
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Developing Teamwork
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27139
Sample Questions
Q1) Who among the following is considered a transparent leader?
A) A sales manager who continuously persuades his team members without giving them an idea of the target to be achieved
B) A marketing manager who gives his team members a clear idea on the economic status of the external market
C) A production manager who closely monitors all the minute details of his team members' work
D) A human resource manager who explains to his team the personnel crisis the company is going through
Q2) A major factor in defining a team is that the members:
A) should submerge conflict to reach a consensus.
B) work under no stress.
C) set goals regularly.
D) must collaborate to achieve optimum results.
Q3) According to the leader-member exchange model, a leader usually treats all the team members alike.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 10: Motivation and Coaching Skills
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27140
Sample Questions
Q1) To act as a strong motivator, big comprehensive goals should be broken down into smaller steps.
A)True
B)False
Q2) Expectancy theory is particularly useful to leaders because it emphasizes the emotional and passionate side of people.
A)True
B)False
Q3) The most effective goals, according to goal theory, are those that encourage a worker to "do his or her best."
A)True
B)False
Q4) A study showed that workers who perceive themselves to have a technical orientation tend to prefer being praised in a manner that:
A) focuses on how their work made a contribution.
B) makes a general statement such as "Awesome."
C) could be interpreted negatively.
D) focuses on their personal characteristics.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Creativity Innovation and Leadership
Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/27141
Sample Questions
Q1) A finding about the insight step of creative thinking is that the flash of insight:
A) occurs when a person is mentally exhausted.
B) occurs when a person has almost given up on the problem.
C) is usually an almost totally new idea.
D) arrives after hours of thought and study.
Q2) A dominant characteristic of creative workers is a passion for:
A) their work.
B) the rewards associated with creative work.
C) working in teams.
D) working in a large bureaucracy.
Q3) Glow Inc., a company producing personal care products, plans to launch new skin care products for middle-aged men and women. The company is looking at unique and innovative products. The top management decides to collect ideas from all the employees. In order to encourage its employees to think creatively, the company should
A) establish idea quotas to generate new ideas
B) promote convergent thinking
C) ensure that the employees focus on a single solution
D) the emphasis is on the most frequent solution
To view all questions and flashcards with answers, click on the resource link above.
Page 13
Chapter 12: Communication and Conflict Resolution Skills
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27142
Sample Questions
Q1) Attempts at persuasion, including inspirational speaking and writing, begin with the:
A) use of technical jargon.
B) credibility of the message sender.
C) adaption of the message to the speaker's interests.
D) use of vocalized pauses.
Q2) The _____ is a leadership network aimed at doing one's assigned task more effectively.
A) strategic
B) peer leadership network
C) personal network
D) operational network
Q3) Anecdotes are particularly useful in persuading group members about the:
A) capabilities of the group leader.
B) company's profit picture.
C) problems facing the company in the future.
D) importance of organizational values.
Q4) Being the first to listen during a negotiation session results in distrust.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Strategic Leadership and Knowledge Management
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27143
Sample Questions
Q1) An external threat in a SWOT analysis refers primarily to laws that would be broken by implementing a particular strategy.
A)True
B)False
Q2) The business strategy of differentiation involves making a product or service unique by offering it at an unusually low price.
A)True
B)False
Q3) A recommended method of achieving revolutionary thinking is for a firm to engage in four types of incrementalism at the same time.
A)True
B)False
Q4) Peter and his teammates engage in action learning when they:
A) learn at a fast pace.
B) bring company-relevant cases into the classroom.
C) use the Internet as a primary source of learning.
D) learn while attacking a significant organizational problem.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: International and Culturally Diverse Aspects of Leadership
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27144
Sample Questions
Q1) Tolerance for ambiguity is an asset for overseas executives because guidelines on how to behave in most cross-cultural situations are not clear cut.
A)True
B)False
Q2) A study found that when executives on overseas assignments had low emotional intelligence, they often:
A) were highly successful.
B) failed in their assignments.
C) demanded a permanent assignment.
D) demanded to return to a home-based assignment quickly.
Q3) Scarlett is an advertising executive whose projects are spread across various countries. She has the ability to influence her counterparts in other countries through her patience, adaptability, sensitivity to other ethnic communities, and willingness to acquire knowledge about local customs and traditions. Which of the following terms best describes Scarlett?
A) Time-oriented leader
B) Cross-cultural leader
C) Assertive leader
D) Power distant leader
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Leadership Development and Succession
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/27145
Sample Questions
Q1) The main reason companies evaluate their leadership developments programs is to _____.
A) identify universal training needs
B) see if they are cost effective
C) assign people to programs based on preference
D) grade people based on their performance
Q2) A directly practical approach to leadership development, where leaders and potential leaders work together in groups to solve organizational problems outside their usual sphere of influence is called a(n) _____.
A) feedback-intensive program
B) evaluation program
C) socialization program
D) action learning program
Q3) In the shadowing approach to mentoring, the protégé _____.
A) follows the mentor around for a stated period of time
B) stays out of the spotlight so he or she can learn
C) keeps others in the dark about his or her developmental opportunities
D) alternates between two or three mentors for a defined time period
To view all questions and flashcards with answers, click on the resource link above.
17