Organizational Behavior Test Bank
Course
Introduction
Organizational Behavior is an interdisciplinary course that explores the study of human behavior within organizations. It examines how individual attitudes, group dynamics, leadership styles, motivation, organizational structures, and workplace culture influence performance, satisfaction, and productivity. Through the analysis of real-world scenarios and case studies, students will develop an understanding of effective communication, decision-making, conflict resolution, and change management. The course aims to equip learners with practical skills for managing people and promoting positive organizational outcomes in diverse and global work environments.
Recommended Textbook Management Skills for Everyday Life 3rd Edition by Paula Caproni
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10 Chapters
577 Verified Questions
577 Flashcards
Source URL: https://quizplus.com/study-set/2790 Page 2
Chapter 1: What Predicts Success
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62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/55584
Sample Questions
Q1) Why don't we "drop our tools," even when we should?
A) We see other people keeping their tools.
B) We may get our identities from our tools.
C) We believe that dropping our tools might be admitting failure.
D) All of the above
Answer: D
Q2) Practical intelligence is based primarily on:
A) analytical awareness
B) technical proficiency
C) tacit knowledge
D) education
Answer: C
Q3) Emotional intelligence refers to the ability to do all but one of the following.
A) understand and manage one's own emotions
B) read the emotions of others
C) manage the ups and downs of everyday life
D) focus on the objective facts and not let emotions influence decisions
Answer: D
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3
Chapter 2: Developing Self-Awareness
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/55583
Sample Questions
Q1) According to researcher Sherry Turkle,bricoleurs tend to prefer learning by reading rule books.
A)True
B)False
Answer: False
Q2) The willingness and ability to be attentive to social and interpersonal cues and to adapt one's behavior to these cues is called _____.
A) self-monitoring
B) self-improvement
C) self-fulfilling prophecy
D) none of the above
Answer: A
Q3) A quality that expansive executives set high on their list of leadership skills is _____.
A) self-awareness
B) limited ambition
C) reasonableness in how hard they work
D) high standards
Answer: D
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4
Chapter 3: Building Trust
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/55582
Sample Questions
Q1) According to Fredrickson,negative emotions narrow our ability to think and act in complex ways.
A)True
B)False
Answer: True
Q2) Trusting too little can cause us to _____.
A) take unnecessary risks
B) ignore our own judgment
C) engage in costly monitoring activities to ensure compliance
D) none of the above
Answer: C
Q3) Which of the following is not a characteristic that we look for to determine whether our bosses are likely to be trustworthy?
A) fairness
B) consistency
C) reliability
D) an outgoing personality
Answer: D
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Chapter 4: Communicating Effectively
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67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/55581
Sample Questions
Q1) Stories work because _____.
A) they touch us at an emotional level
B) they help us to simplify a complex world
C) they help us to see through the eyes of others
D) all of the above
Q2) According to Ashford and Northcraft,you should sometimes avoid asking for feedback,at least for a while,when you are trying a new or risky task that requires persistence.
A)True
B)False
Q3) The rules for active listening include all but one of the following. Which one?
A) listen with intensity
B) listen with empathy
C) take responsibility for completeness
D) state your own perspective first
Q4) Feedback is most effective when it is evaluative rather than descriptive.
A)True
B)False
Q5) Explain how language reflects and perpetuates status and power differences in organizatio ns ,including gender differences .
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Chapter 5: Gaining and Using Sustainable, Ethical Power and Influence
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54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/55580
Sample Questions
Q1) Robert Cialdini says that "people live up to what they have written down." This illustrates the power of _____.
A) authority
B) commitment
C) scarcity
D) reciprocity
Q2) The person with this Social Style emphasizes systematic use of data to make decisions.
A) analytic
B) driver
C) amiable
D) expressive
Q3) According to the textbook author,people with sustainable power and influence
A) focus on achieving the goals they believe are important
B) take actions to shape their environments
C) are willing to use the informal organization to achieve their goals
D) all of the above
Q4) As a manager,what steps can you take to minimize dysfunctional political behavior in your organization?
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Chapter 6: Managing Relationships With Your Direct
Reports, bosses, and Peers
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67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/55579
Sample Questions
Q1) Describe the Situational Leadership model.
Q2) Marcos generally sees his bosses as irrelevant or as hurdles to overcome.Marcos would be considered counterdependent in his attitudes toward authority.
A)True
B)False
Q3) Networking skills are part of your personality,and are very difficult to change without long-term,professional help.
A)True
B)False
Q4) According to this textbook,the idea that we try to influence other people's judgments of us to get what we want is captured by the term______.
A) task orientation
B) impression management
C) amiability orientation
D) self-handicapping strategy
Q5) Compared to strong ties,"weak ties" are less relevant to successful careers.
A)True
B)False
8
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Chapter 7: Managing Cultural Diversity
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/55578
Sample Questions
Q1) Anat works in the research and development department of a pharmaceutical company. She needs to meet with people from the marketing department often. She believes that an important goal of these meetings is to build relationships across departments,and she spends the early part of her meetings getting to know the different people who are attending the meetings. Based on this information,Anat is demonstrating "rapport talk".
A)True
B)False
Q2) "Reindeer games" may be illegal under Title VII of the 1964 Civil Rights Act.
A)True
B)False
Q3) Describe the differences between the integration and learning,access and legitimacy and discrimination and fairness strategies for managing diversity in organizations. Also explain which one is most successful for managing diversity and why.
Q4) In organizations with a high power-distance culture _____.
A) managers are likely to be treated as equals by direct reports
B) relationships will tend to be informal
C) following the chain of command is important
D) employees are encouraged to take independent action
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Chapter 8: Creating High-Performing Teams
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61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/55577
Sample Questions
Q1) Implicit norms are generally dysfunctional.
A)True
B)False
Q2) Which of the following is not stage of team development?
A) forming
B) performing
C) approving
D) storming
Q3) According to the textbook,the most important lesson effective leaders learn is that their most important job is to _____.
A) directly intervene in the team's work rather than manage the context in which the team works
B) manage the context in which the team works rather than directly intervene in the team's work
C) be the go-to person for everyday team issues to build credibility
D) provide the team with a sense of identity as an unbounded team
Q4) Describe what SMART goals are and provide 3 examples of SMART goals.
Q5) Process gains refers to the benefits of team synergy.
A)True
B)False
10
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Chapter 9: Diverse Teams and Virtual Teams: Managing
Differences and Distances
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/55576
Sample Questions
Q1) Diversity among team members affects _____.
A) the variety of cognitive resources the team members bring to the team
B) the processes by which team members interact
C) the team's ability to be a high-performing team
D) all of the above
Q2) Discuss the factors that influence whether or not the advantages and disadvantages of diverse teams will actually emerge.
Q3) Di scuss why diversity has been called a "double-edged sword".
Q4) People who are high on openness to experience have the following characteristics.
A) More willing to consider different opinions
B) Less dogmatic in their ideas
C) Less likely to deny conflicts
D) All of the above
Q5) Diverse teams have an advantage over homogeneous teams when _____.
A) diversity is relevant to the team's task
B) team members have time to learn to work together productively
C) diversity among members is well managed
D) all of the above
Q6) Why are virtual teams sometimes preferable to co-located teams?
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Chapter 10: Crafting a Life: Your Guide to the Good Life
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/55575
Sample Questions
Q1) Researchers have found that money buys _____ percent of one's happiness,assuming one's basic needs are met.
A) under 10
B) between 20 and 30
C) between 30 and 40
D) between 52 and 59
Q2) Children in day care centers that require rote learning and moving frequently between activities tend to have less anxiety.
A)True
B)False
Q3) Which of the following is not an explanatory style described by Martin Seligman?
A) permanence
B) pervasiveness
C) personalization
D) persuasion
Q4) Research suggests that excessive perfectionism _____.
A) can interfere with judgment
B) damage interpersonal relationships
C) decrease productivity
D) all of the above
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