Course Introduction
Organizational Behavior Study Guide Questions
Organizational Behavior examines how individuals, groups, and structures affect behavior within organizations with the aim of improving organizational effectiveness. The course covers topics such as motivation, group dynamics, leadership, communication, decision-making, organizational culture, and change management. Students will develop an understanding of key behavioral theories and models while applying practical strategies to analyze and influence workplace behavior. By integrating case studies and real-world examples, the course equips learners with tools to enhance collaboration, foster positive work environments, and address challenges in modern organizational settings.
Recommended Textbook
The Art of Leadership 5th Edition by George Manning
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11 Chapters
723 Verified Questions
723 Flashcards
Source URL: https://quizplus.com/study-set/2786
Page 2
Chapter 1: The Importance of Leadership: Setting the Stage
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/55520
Sample Questions
Q1) The successful leader cares about _______ and ______.
A) The people; the money
B) The money; the time
C) The time; the work
D) The work; the people
E) None of these
Answer: D
Q2) Both nature and _______ have a role in the leadership equation.
A) Nurture
B) Agriculture
C) Water
D) Trees
Answer: A
Q3) Most cited places where American leaders say they learn to lead are:
A) Business, industry, government
B) Television, films, print-media
C) Experience, examples, education
D) Mistakes and failures
E) None of these
Answer: C
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Chapter 2: The Road Ahead: Challenge and Charge
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17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/55510
Sample Questions
Q1) In literature, it is said, "No _________ in the writer, no _________ in the reader"; in leadership it is said, "No _________ in the leader, no _________ in the people."
A) Love; heart; heart; love
B) Tears; tears; passion; passion
C) Life; understanding; strength; strength
D) Knowledge; learning; learning; skill
E) None of these
Answer: B
Q2) _________ wrote, "People always take a reading on the person in charge. So when it comes to building commitment, you must lead by example, just as commanders must show courage if they want soldiers showing bravery on the battlefield."
A) Elizabeth I
B) Price Pritchett
C) Catherine II
D) George Patton
E) Isabella I
Answer: B
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4
Chapter 3: Leadership Variables
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/55519
Sample Questions
Q1) _________ is an example of a visionary statement by _________.
A) "Seek first to understand"; Will Rogers
B) "Where do you want to go today?"; Bill Gates
C) "A mechanic in the White House"; Ross Perot
D) "Make my day"; Clint Eastwood
E) "A chicken in every pot"; Martha Stewart
Answer: B
Q2) Todd McFarlane's leadership success could be traced to:
A) Business location and financial management
B) Willingness to take a risk and focus on what he could control
C) Start up capital and delegation skills
Answer: B
Q3) Characteristics of followers that influence the leadership process are _________ and _________.
A) Race; gender
B) Respect for authority; interpersonal trust
C) Past mistakes; future plans
D) Abstract reasoning; concrete experience
E) None of these
Answer: B
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Chapter 4: The Power of Vision
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/55518
Sample Questions
Q1) Artifacts of organizational culture include physical structures, rituals and stories, based on deeply held assumptions, beliefs and values.
A)True
B)False
Q2) Noel Tichy and M.A. Devanna state that successful leaders employ a three act process - 1) recognize the need for change; 2) create a clear and positive vision for the future; and 3) institute empowering structures and processes.
A)True
B)False
Q3) The book Execution identifies leadership behaviors that fuel progress, including all but one of the following practices.
A) Stay in personal touch with your people
B) Insist on realism and truth-telling
C) Focus a few clear priorities rather than many goals
D) Reinforce performance by rewarding the doers
E) Never show ignorance or uncertainty
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Chapter 5: The Importance of Ethics
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73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/55517
Sample Questions
Q1) Plato believed that the best and brightest members of a society should be in power and they should use their talents to serve their fellow men. He called these individuals:
A) Warrior leaders
B) Learned teachers
C) Caring heroes
D) Philosopher kings
Q2) The best course to follow in moral dilemmas is to let your conscience guide your actions based on the dictum, never do harm to sentient beings.
A)True
B)False
Q3) According to Leon Wieseltier, Americans are:
A) Choking on identities
B) Lacking meaning
C) Well defined in core values
D) Committed to a unified value system
Q4) The overall value of the caring leader is to serve others guided by the Golden Rule. A)True
B)False
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Chapter 6: The Empowerment of People
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/55516
Sample Questions
Q1) The leadership philosophy of the U.S. military is caring and servant leadership based on the principle, "mission first, soldiers always."
A)True
B)False
Q2) The effective leader today incorporates people-oriented characteristics into his or her management style. This involves ________ and _______.
A) Two-way communication; employee involvement in decision-making
B) Hiring the best; firing the worst
C) Good pay; good benefits
D) Company parties; after hours socialization
E) None of these
Q3) W. Edward Deming's PDCA cycle stands for:
A) Plan, do, check, act
B) Prepare, decide, correct, activate
C) People, delimitations, causes, actions
D) Persistent dedication creates achievement
E) None of these
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Chapter 7: Leadership Principles
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/55515
Sample Questions
Q1) Nothing demonstrates respect more than a pay raise and new title.
A)True
B)False
Q2) In "The Real Leadership Lessons of Steve Jobs," Walter Isaacson identified: 1) the package is important; 2) use good wood, even if it doesn't show; and 3) stay hungry, stay foolish.
A)True
B)False
Q3) Warren Bennis identifies four principles of effective leadership. These include all but one of the following:
A) Be yourself
B) Hire good people
C) Treat people the way you want to be treated
D) Focus on critical objectives
E) Only spend time on people who can help you
Q4) Appreciative Inquiry is a marketing technique used to increase sales.
A)True
B)False
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Chapter 8: Understanding People
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86 Verified Questions
86 Flashcards
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Sample Questions
Q1) All of the following motivational levels and psychological needs are correctly matched except:
A) First level - physical needs
B) Second level - security needs
C) Third level - self-fulfillment needs
D) Fourth level - social esteem needs
Q2) As of 2009, ______ of U.S. Businesses were owned by women.
A) 28 percent
B) 18 percent
C) 38 percent
D) 8 percent
E) None of these
Q3) Positive leadership qualities endorsed across all cultures are: trustworthiness, intelligence/skill, and physical size.
A)True
B)False
Q4) Participation of women in the U.S. workplace is expected to ________.
A) Increase
B) Decrease
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Chapter 9: Multiplying Effectiveness
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) ________ and ________ are the personality factors most strongly associated with leadership effectiveness.
A) Agreeableness; low neuroticism
B) Openness to experience; low neuroticism
C) Extroversion; conscientiousness
Q2) According to John Holland, the following are typical matches between personalities and occupations.
A) Realistic-engineer; Investigative-geologist
B) Artistic-composer; Social-counselor
C) Enterprising - lawyer; conventional-accountant
D) All of these
Q3) ________ tends to increase the most during people's twenties; _________ tends to increase the most during people's thirties.
A) Neuroticism; agreeableness
B) Conscientiousness; agreeableness
C) Extroversion; Neuroticism
D) Agreeableness; extroversion
E) Openness to experience; conscientiousness
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Chapter 10: Developing Others
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/55512
Sample Questions
Q1) ________ are burnout victims who do their job well, but they do not like their job.
A) Workaholics
B) Mid-career coasters
C) Mismatched people
D) Burned-out Samaritans
Q2) Types of teacher/leaders include:
A) Shamans
B) Priests
C) Missionaries
D) Mystic healers
E) All of these
Q3) Gaining permission to cut back workload and responsibilities, setting priorities, accentuating the positive, and taking care of your body are ________ for dealing with burnout.
A) Short-term solutions
B) Long-term skills
C) Emergency aids
D) None of these
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12
Chapter 11: Performance Management
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/55511
Sample Questions
Q1) Sam Walton wrote that success came from:
A) Maintaining records, positive attitude, good health
B) Financial performance, materials management, employee loyalty
C) Building a team, hard work, breaking old rules
D) None of these
Q2) The purpose of corrective action is _________.
A) Punishment
B) Revenge
C) Prevent future problems
D) None of these
Q3) Those individuals with qualities of _________ do not pass the buck and they act decisively.
A) Statesmanship
B) Entrepreneurship
C) Innovation
D) Service
Q4) Effective organization development initiatives must be:
A) Emperically tested and fully funded
B) Understood, owned, worked and supported by all levels of the leadership pyramid
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