Organizational Behavior
Midterm Exam
Course Introduction
Organizational Behavior focuses on understanding, predicting, and influencing human behavior within organizations. The course examines individual, group, and organizational dynamics to explore how people interact, communicate, and make decisions in professional settings. Key topics include motivation, leadership, team dynamics, organizational culture, power and politics, conflict resolution, and change management. By integrating theoretical concepts with real-world case studies, students develop practical skills to analyze workplace challenges and implement strategies that foster effective, ethical, and productive organizational environments.
Recommended Textbook Labor Relations and Collective Bargaining 9th Edition by Michael R. Carrell
Available Study Resources on Quizplus
13 Chapters
840 Verified Questions
840 Flashcards
Source URL: https://quizplus.com/study-set/3998
Page 2
Chapter 1: The American Labor Movement
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80275
Sample Questions
Q1) The American labor movement of the 1800s was partly based on two competing ideas. The second one was individualism-people can become successful through hard work. The first idea was:
A) State's rights-each state is sovereign.
B) The Wagner Act.
C) Community-people with common interests can best work to collectively solve their problems.
D) Grievance arbitration of disputes.
Answer: C
Q2) The National War Labor Board gave employees collective bargaining rights during the Civil War.
A)True
B)False
Answer: False
Q3) Federal labor organizations are prohibited from engaging in a work stoppage.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Changing Workplace
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80274
Sample Questions
Q1) To most effectively increase its percentage of the labor force in the 1990s, the union movement should increase its appeal to _____.
A) Teens
B) Hispanics
C) Management
D) Women
Answer: D
Q2) Working in teams cause enhanced productivity in all these areas except _____.
A) Containment
B) Decision-making
C) Problem-solving
D) Creativity
Answer: A
Q3) Union members generally view national unions as large and powerful.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Establishing a Bargaining Process
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80273
Sample Questions
Q1) The <U>Bowen v. U.S. Postal Service</U> decision by the Supreme Court did not:
A) Require the employer to give the employee back pay.
B) Require the union to give the employee back pay.
C) Find the employee was not wrongfully discharged.
D) Find the union guilty of poor representation of the employee.
Answer: C
Q2) Congress has provided that the NLRB cannot determine a craft unit inappropriate just because it wishes to break away from an existing industrial union unless:
A) A U.S. Circuit Court reviews the case.
B) Management agrees in writing to the request.
C) The Board's decision is unanimous.
D) The majority of the employees in the craft unit vote against separate representations.
Answer: D
Q3) The honesty and fairness of a secret ballot representation election is the responsibility of the U.S. Supreme Court.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Organizational Campaigns
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/80272
Sample Questions
Q1) An employer should negotiate with the bargaining representative rather than the employee directly.
A)True
B)False
Q2) Antiunion animus is when the employer's conduct is not motivated by a desire to penalize or reward employees for union activity or the lack of it.
A)True
B)False
Q3) Under the <U>Pattern Makers League v. NLRB</U>, the Supreme Court ruled that for a union to fine members for resigning and returning to work during a strike is:
A) An unfair labor practice.
B) Legal.
C) Permitted if management agrees.
D) Permitted if the contract is negotiated.
Q4) A union is not allowed to fine a member who does not participate in a union-called strike.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 6
Chapter 5: The Negotiation Process
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80271
Sample Questions
Q1) Which of the following would not constitute a legal strike?
A) Sit-down strike
B) Wildcat strike
C) Work slowdown partial strike
D) Mass force
Q2) Which of the following is not a reason employers have begun to replace strikers with permanent replacements during an economic strike?
A) Mergers, downsizing, and companies going out of business provided trained workers.
B) High unemployment caused workers to cross picket lines.
C) The only effective weapon a company has against a strike is to keep operating.
D) Companies hope to prevent being a target of a rolling strike.
Q3) Which of the following people is not likely to be a member of the labor negotiating team?
A) City Mayor
B) Chief shop steward
C) Business agent
D) International union representative
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Collective Bargaining: Strategies and Tactics
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80270
Sample Questions
Q1) This is the single most useful interest-based bargaining skill because it indicated that one genuinely seeks to understand what the other person is thinking, feeling, and needing.
A) Active listening
B) Reflective statements
C) Trade-off
D) Open-ended
Q2) In a negotiation situation, the parties may be involved in a pure "exchange" relationship, such as a onetime car purchase, in which there was no prior purchase and no future one expected.
A)True
B)False
Q3) The purpose of circular questions is to expand the discussion beyond the immediate situation to a larger context, to clarify positions.
A)True
B)False
Q4) Framing is recognized as a key variable in the negotiation process.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Compensation Issues
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80269
Sample Questions
Q1) About 55% of the civilian U.S. labor force is covered by a COLA provision.
A)True
B)False
Q2) If employees perceive that they are unfairly treated by an organization, it is highly likely that the employees will leave.
A)True
B)False
Q3) Which of the following provides for time and one-half pay for any time worked over 40 hours in a week for most workers?
A) Wagner Act
B) Fair Labor Standards Act
C) Davis-Bacon
D) Walsh-Healy Act
Q4) Within a Scalon plan, departmental committees of union and management representatives meet together at least monthly to consider any cost-saving suggestions.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Employee Benefits
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/80268
Sample Questions
Q1) Portability was established by the PBGC.
A)True
B)False
Q2) The "givebacks" unions are most willing to make are usually:
A) Wages.
B) Paid time off.
C) Retirement benefits.
D) Seniority rights.
Q3) Concession bargaining generally involves:
A) Reduced seniority rights.
B) Arbitration of a settlement.
C) Reduced employment of union members.
D) Reduced wages and/or benefits.
Q4) Concession bargaining techniques are a way to ensure company benefits in exchange for less compensation on the job.
A)True
B)False
Q5) Vesting refers to a plan that meets standards set by the IRS.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Seniority Rights
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80267
Sample Questions
Q1) Most labor agreements provide that a promotion decision will be based:
A) Solely on seniority.
B) Solely on management's determination.
C) Solely on union's determination.
D) On seniority and employee skill and ability.
Q2) Which are the primary ingredients that are generally included in the term job security?
A) Industrial jurisprudence
B) Union rights
C) Superseniority
D) Management rights
Q3) Job security issues generally include all the following except:
A) Right to promotion.
B) Having work performed inside the company rather than subcontracting outside.
C) Right to a fair hearing in discipline cases.
D) Right to vote on union dues increases.
Q4) The Human Capital Theory says that employees slow down with age and thus employers want to lay off older workers first.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Contract Implementation
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80266
Sample Questions
Q1) A primary boycott occurs when persons who normally deal directly with the work involved are encouraged to withhold their services.
A)True
B)False
Q2) Arbitrators are not bound by other employers' practices.
A)True
B)False
Q3) The NLRB may invalidate a specific clause in a labor agreement.
A)True
B)False
Q4) If a labor union breaks a valid no-strike contract clause, the employer under the Taft-Hartley Act can:
A) Sue the union in a state court for monetary damages.
B) Seek a state court injunction.
C) Sue the union in a federal court for monetary damages.
D) Seek jail sentences for union leaders from state courts.
Q5) Arbitrators are bound by judicial precedent. A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Grievance and Disciplinary Procedures
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80265
Sample Questions
Q1) Contract negotiations have one primary goal: to sign a contract.
A)True
B)False
Q2) The purpose of reducing a grievance to writing is to force the grievant to set out the facts of the occurrence and the contract provision.
A)True
B)False
Q3) Which of the following questions would not help a steward investigate a grievance?
A) What happened and when?
B) Who was involved?
C) Where did it happen?
D) What can the union gain from the grievance?
Q4) One of the most common sources of grievances is the union's honest belief that management has violated a provision of the existing contract.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: The Arbitration Process
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80264
Sample Questions
Q1) The arbitrator must avoid _________-remarks irrelevant to the decision-and confine the opinion and award to the case brought to arbitration.
A) Grievance
B) Just cause
C) Incompetence
D) Obiter dictum
Q2) The company normally has the right to eliminate a job it no longer considers necessary; the union, however, may rightfully object if the duties are transferred to other workers.
A)True
B)False
Q3) In the year 2005, there were _____ arbitration issues.
A) 2,629
B) 2,581
C) 1,902
D) 2,314
Q4) Tripartite arbitration boards usually reach a decision unanimously.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Comparative Global Industrial Relations
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/80263
Sample Questions
Q1) Since companies have begun to develop operations in host countries there has been a large _________ in ___________.
A) increase; technology
B) increase; FDI
C) decrease; technology
D) decrease; FDI
Q2) There are 9 principles written into the ILO Constitution. A)True
B)False
Q3) Allied powers are responsible for fostering the labor movement in Japan. A)True
B)False
Q4) One of the difficulties in affecting positive industrial labor changes in China is an inability to mount adequate pressure without resorting to tactics that will result in social unrest.
A)True B)False
Q5) The leverage MNEs exert need not be actualized to be effective. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15