Organizational Behavior Exam Questions
Course Introduction
Organizational Behavior explores the dynamics of human behavior within organizational settings, focusing on how individuals, groups, and structures impact productivity, motivation, and overall workplace effectiveness. The course examines topics such as motivation theories, leadership styles, team dynamics, communication processes, organizational culture, decision-making, conflict management, and change management. By analyzing real-world case studies and engaging in interactive activities, students gain insights and practical strategies for improving organizational performance and fostering a positive work environment.
Recommended Textbook
Effective Training 5th Edition by P. Nick Blanchard
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11 Chapters
563 Verified Questions
563 Flashcards
Source URL: https://quizplus.com/study-set/1305 Page 2
Chapter 1: Training in Organizations
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/26022
Sample Questions
Q1) The authors use the acronym KSA to refer to what?
A)Keep it Simple,and have the right Attitude
B)Knowledge,skills,and attitudes
C)Knowledge,strategy,and aptitude
D)Knowledge skills and abilities
Answer: B
Q2) Knowledge is composed of which three interrelated types?
A)Declarative,practical,and strategic
B)Declarative,practical,and skill
C)Compilation,automatic,and strategic
D)Declarative,procedural,and strategic
E)None of the above
Answer: D
Q3) The triggering event signals a need for a TNA.
A)True
B)False
Answer: True
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Chapter 2: Aligning Training With Strategy
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/26023
Sample Questions
Q1) How can HRD align itself with the organization's strategies?
A)By developing training that focuses on the market
B)By developing training to meet strategic performance objectives
C)By delivering training to the right people
D)Both B & C are correct
E)None of the above
Answer: D
Q2) A small business is much more likely to be involved in strategic planning than a larger one because it is easier for them.
A)True
B)False
Answer: False
Q3) Force field analysis is a type of analysis used in a TNA.
A)True
B)False
Answer: False
Q4) Organizational design refers to the way the work is divided and organized.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Learning, motivation, and Performance
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/26024
Sample Questions
Q1) Which of the following statements regarding self-efficacy is true?
A)Physical and emotional state is never a factor when estimating an employee's self?efficacy.
B)Those with high self?efficacy are also likely to be self?actualized.
C)Higher self?efficacy has little impact on actual performance.
D)Feelings about one's competency are reflected in the concept of self?efficacy.
E)Behavioral models are not able to influence an employee's self-efficacy.
Answer: D
Q2) Relatedness is the middle need in Alderfer's needs theory.
A)True
B)False
Answer: True
Q3) A basic premise in Social Learning Theory is
A)A person can only learn by behaving in some way.
B)A person can learn merely through observation.
C)Events can be learned without being processed.
D)Consequences of behavior do not influence learning.
Answer: B
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Chapter 4: Needs Analysis
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68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/26025
Sample Questions
Q1) The selection process of incumbents in operational analysis should be performed by
A)A supervisor.
B)The manager of the organization.
C)A head hunter.
D)A job analyst.
Q2) Which of the following focuses on a current performance problem?
A)The PAQ
B)A reactive TNA
C)A proactive TNA
D)Work sampling
Q3) The _____ approach to job analysis immediately identifies the KSAs required for the job.
A)Task?oriented
B)Worker-oriented
C)Operational analysis
D)Job-duty-task
Q4) ____ It is not possible to have a reliable test that is not also valid
A)True
B)False
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Chapter 5: Training Design
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70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/26026
Sample Questions
Q1) What is missing from this learning objective? "The trainee will splice 6 sets of wires while at the top of a telephone pole wearing all safety gear."
A)Standard
B)Condition
C)Complete behavior
D)Nothing,it is a proper learning objective
Q2) How many types of training objectives are indicated in the text?
A)Three
B)Four
C)Five
D)Eight
Q3) The perception of salient characteristics of an organization is
A)Culture.
B)Environment.
C)Climate.
D)Surroundings.
E)All of the above.
Q4) When should the whole learning method be utilized?
Q5) Why are peer support and supervisor support important to the transfer process?
Q6) What is a "sit-in" and what are the conditions necessary for it to be effective?
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Chapter 6: Traditional Training Methods
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/26027
Sample Questions
Q1) Which of the following is NOT an example of static media?
A)Video tapes
B)Overhead transparency
C)Pictures/slides
D)Printed material
E)All of the above are an example of static media
Q2) One way to encourage trainees to respond is to ask them to write out an answer.
A)True
B)False
Q3) Which of the following should you consider when implementing Behavior Modeling?
A)Use whole rather than part learning.
B)Do not emphasize more that 7 learning points during any one training module.
C)Use a real model rather than a video for authenticity.
D)A & C.
Q4) Define coaching and explain its relationship with the term mentoring.
Q5) A relay question is when asked a question,the trainer reasks the question to the person who asked the question in hopes they will provide an answer.
A)True
B)False
Q6) Discuss the different types of lectures and the differences between them.
Page 8
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Chapter 7: Electronic Training Methods
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/26028
Sample Questions
Q1) A "Learning Management System" for e-training
A)Is necessary for all e-training systems.
B)Is a form of programmed instruction.
C)Performs training-related administrative functions.
D)Is primarily used for Internet access to training.
Q2) For training with a strategic knowledge objective,______.
A)intelligent tutoring systems are required
B)a content expert instructor is required
C)program instruction is required
D)interactive multimedia is required
Q3) Simulator sickness refers to
A)Vertigo resulting from prolonged immersion in a virtual reality environment.
B)Annoyances resulting from glitches in the simulation.
C)A physical reaction to the 3-D multimedia configuration of some programs.
D)The initial reaction everyone feels at the beginning of Virtual Reality training.
Q4) Describe how ET can facilitate the process of retention.
Q5) What are some points that should be taken into consideration when selecting an IM training program?
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Page 9
Chapter 8: Development and Implementation of Training
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/26029
Sample Questions
Q1) An ice breaker is
A)A useful way of starting training.
B)Only of value if training is going to last more than one day.
C)Something you do only when trainees do not already know each other;it breaks the ice.
D)The most junior trainer who is in charge of refreshments.
Q2) The "process" for the developmental phase of the training model is
A)Instructional strategy.
B)Instructional methods.
C)Instructional equipment and material.
D)All of the above.
Q3) Which of the following statements regarding the quiet trainee is true?
A) For learning to take place the trainer must get the quiet trainee as involved and taking part in discussions as everyone else.
B) Working in groups will hamper the involvement/discussion by a quiet trainee.
C)Too much pressure on the quiet trainee to become involved could impact negatively on the quiet trainee's learning.
D)Quiet trainees should be left alone as involvement is not necessary for learning.
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10
Chapter 9: Evaluation of Training
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/26030
Sample Questions
Q1) _____ are measures of the trainee's perceptions,emotions,and subjective evaluations of the training experience.
A)Reaction outcomes
B)Learning outcomes
C)Job behavior outcomes
D)Organizational results
E)Value outcomes
Q2) Research has shown the relationship between reaction,learning,behavior and results is
A)Strongly correlated.
B)Weakly correlated.
C)Evidence is mixed.
D)None of the above.
Q3) Which of the following categories should be included in a reaction questionnaire?
A)Relevance of training
B)Training content
C)Trainer's behavior
D)Both A & B
E)A,B,& C
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Chapter 10: Key Areas of Organizational Training
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/26031
Sample Questions
Q1) A hostile work environment is one type of sexual harassment
A)True
B)False
Q2) Lawsuits can be expensive,but what are some of the other reasons for making sure you have diversity training?
Q3) In team training,who should be involved in the design of the evaluation phase?
A)The trainer
B)The supervisors
C)The team members
D)Both A & C
Q4) Working in teams results in employees doing more meaningful work
A)True
B)False
Q5) According to the text,in the early years many team efforts failed because
A)there was no real interest in having them work.
B)orientation training was never done.
C)teams were expected to do too much.
D)there was a lack of refresher training.
E)All of the above are true.
Q6) Identify and describe the 5 dimensions of culture according to Hofstede.
Page 12
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Chapter 11: Employee and Management Development
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58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/26032
Sample Questions
Q1) _____ are qualities of the manager as a person.
A)Technical knowledge and skills
B)KSAs
C)Personal traits
D)Value creation skills
E)Interpersonal knowledge and skills
Q2) Which of the following is an effective way of determining a manager's style,traits,and ability to interact effectively with others?
A)Task analysis
B)Worker-oriented analysis
C)360-degree feedback
D)Cognitive tests
Q3) Integrating strategy and managerial characteristics suggests that when comparing market leaders and cost leaders,the market leader should be higher in all of the following EXCEPT
A)Interpersonal skills.
B)Flexibility traits.
C)Conceptual skills.
D)Directive style.
E)Participative style.
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