Organizational Behavior Exam Questions - 1003 Verified Questions

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Organizational Behavior Exam

Questions

Course Introduction

Organizational Behavior explores the study of how individuals, groups, and structures influence behavior within organizations. This course examines key concepts such as motivation, leadership, team dynamics, communication, organizational culture, decision-making, and change management. By analyzing real-world cases and contemporary research, students gain insights into how organizations function and develop strategies to improve organizational effectiveness, foster positive workplace relationships, and enhance overall performance in diverse professional environments.

Recommended Textbook Business Ethics Now 4th Edition by Andrew

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Chapter 1: Understanding Ethics

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Sample Questions

Q1) _____ is the final step in the three-step process for solving an ethical problem.

Answer: Making a decision

Q2) _____ can be said to have intrinsic value.

A) Money

B) A package holiday

C) A job offer

D) Health

Answer: D

Q3) Joe feels pressured to lie to his client to keep an important contract because of intense market competition.He feels they will never discover the truth.Joe is:

A) facing a functional fixedness.

B) facing an ethical dilemma.

C) contemplating the instrumental value attached to the contract.

D) expressing a simple truth.

Answer: B

Q4) _____ is a theory more focused on the outcome of your actions rather than focusing on the apparent virtue of the actions themselves.

Answer: Ethics for the greater good

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Chapter 2: Defining Business Ethics

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Sample Questions

Q1) The Ethics Resource Center states that a code of ethics should help managers,employees,and stakeholders understand how an organization's cornerstones translate into everyday decisions,behaviors,and actions.

A)True

B)False

Answer: True

Q2) International ethics centers that serve the needs of global businesses were formed in the 1960s.

A)True

B)False

Answer: False

Q3) The _____ is a company's written standards of ethical behavior that are designed to guide managers and employees in making the decisions and choices they face every day.

Answer: code of ethics

Q4) Corporate governance is the system by which businesses are directed and controlled.

A)True

B)False Answer: True

Page 4

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Chapter 3: Organizational Ethics

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Sample Questions

Q1) The accounting profession is governed by a set of laws and established legal precedents.

A)True

B)False

Answer: False

Q2) Human resource management supports each of the key functional areas in a value chain.

A)True

B)False

Answer: True

Q3) Ethical choices that offer the greatest good for the greatest number of people refer to the theory of _____.

Answer: utilitarianism

Q4) The _____ function of an organization keeps track of the company's financial transactions by documenting the money coming in and going out and by balancing the accounts at the end of the period.

Answer: accounting

Q5) The last resort for ethical guidance is the Code of Ethics issued by the _____.

Answer: American Institute of Certified Public Accountants

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Chapter 4: Corporate Social Responsibility

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Questions

Q1) The _____ approach to corporate management is considered simplistic because it focuses on the internal world of the corporation itself and assumes that there are no external consequences to the actions of the corporation and its managers.

Q2) The practices of making a company's operations "carbon neutral" was initially developed as a solution for those industries,such as airlines or automobile companies,that face significant challenges in reducing their emissions.

A)True

B)False

Q3) The Kyoto Protocol requires developed nations to reduce their greenhouse gas emissions only by modifying their domestic industries.

A)True

B)False

Q4) Discuss the difference between ethical,altruistic,and strategic types of corporate social responsibility (CSR).

Q5) Many companies' annual reports reflect a _____ approach that includes updates on their social and environmental activities in addition to their bottom-line financial performance.

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Chapter 5: Corporate Governance

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Sample Questions

Q1) _____ is the process by which organizations are directed and controlled.

Q2) By permitting one individual to function as both the chief executive officer of a company and the chairperson of its board,the board is given the benefit of leadership from someone who is in touch with the inner workings of the organization.

A)True

B)False

Q3) The inside members of a company's board of directors:

A) typically have no direct connection with the company.

B) hold managerial positions within the company.

C) comprise the company's creditors and suppliers.

D) include the external consultants used by the company.

Q4) The focus of the _____ report was on internal governance.

Q5) The primary responsibility of the _____ committee of an organization is to oversee the compensation packages for the senior executives of the organization.

Q6) Independent or outside directors are not eligible to be a part of the compensation committee.

A)True B)False

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Chapter 6: The Role of Government

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Q1) The original Volcker Rule sought to allow trading of all derivatives without discrimination.

A)True

B)False

Q2) Under the FSGO,the base fine multiplied by the _____ gives the total fine amount.

Q3) The base fine of an organization sentenced under the Federal Sentencing Guidelines for Organizations is always calculated after its culpability score.

A)True

B)False

Q4) Discuss the Federal Sentencing Guidelines for Organizations.

Q5) The Volcker Rule proposed that there should be a key restriction in the legislation to limit the ability of banks to trade on their own accounts.

A)True

B)False

Q6) _____ of the Sarbanes-Oxley Act focuses on issues related to corporate tax returns.

Q7) Discuss the importance of the Sarbanes-Oxley Act.

Q8) Differentiate between bribes and grease payments.

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Chapter 7: Blowing the Whistle

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Q1) In internal whistle-blowing,an employee who discovers corporate misconduct brings it to the attention of:

A) the jury.

B) the media.

C) law enforcement agencies.

D) a manager or supervisor.

Q2) A _____ is a telephone line by which employees can leave messages to alert a company of suspected misconduct without revealing their identity.

Q3) Which of the following is a difference between internal and external whistle-blowing?

A) Unlike external whistle-blowing,the history of internal whistle-blowing is more difficult to track.

B) Unlike internal whistle-blowing,external whistle-blowing receives no media coverage.

C) Unlike external whistle-blowing,internal whistle-blowing harms the company's public image.

D) Unlike internal whistle-blowing,incidents of external whistle-blowing are not well documented.

Q4) The Whistleblower Protection Act of 1989 applied only to _____ employees.

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Chapter 8: Ethics and Technology

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Q1) The term "_____" refers to a company's internal website that contains information for employee access only.

A) intranet

B) extranet

C) Ethernet

D) cybernet

Q2) Which of the following actions does the Computer Ethics Institute consider unethical?

A) Logging into one's company's intranet and extranet

B) Enabling cookies on one's own computer

C) Clearing the cache of one's own computer

D) Copying proprietary software without paying for it

Q3) Information,once digitized,cannot be sent over a fiber-optic cable.

A)True

B)False

Q4) Using a computer to appropriate the intellectual output of another person is an example of ethical employee behavior.

A)True

B)False

Q5) _____ can be employed to capture every key pressed on a computer keyboard.

Page 10

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Chapter 9: Ethics and Globalization

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Sample Questions

Q1) Which of the following is true of utilitarianism?

A) It believes that the ends do not justify the means under any circumstances.

B) It leads to situations in which there is no accountability for individual actions.

C) It is an ethical philosophy that judges morality based on individual character.

D) It is an ethical philosophy that judges morality based on individual motives.

Q2) The OECD guidelines for multinational enterprises were initially a part of the _____.

A) Public Company Accounting Oversight Board

B) The International Federation of the Red Cross

C) Dodd-Frank Wall Street Reform and Consumer Protection Act

D) Declaration on International Investments and Multinational Enterprises

Q3) The _____ represents a more governmental approach to the same issues featured in the UN's nongovernmental Global Compact.

Q4) Summarize the 10 key principles of the UN Global Compact that address its four areas of concern: Human Rights,Labor Standards,Environment,and Anticorruption.

Q5) A(n)_____ corporation is one that sells products and services across multiple national borders.

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Chapter 10: Making It Stick: Doing Whats Right in a Competitive Market

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Sample Questions

Q1) Organizational integrity is a characteristic of publicly committing to the highest professional standards and sticking to that commitment.

A)True

B)False

Q2) Discuss organizational integrity.

Q3) According to the Ethics and Compliance Officers Association survey,which of the following is ranked lowest in the category of the main responsibilities of an ethics officer?

A) Training design

B) Organizationwide communications

C) Oversight of hotline/guideline/internal reporting

D) Conducting investigations of wrongdoing

Q4) Since the code of ethics can't capture every possible example,each department of the organization should apply the code to examples that arise in its area.

A)True

B)False

Q5) What are the functions of a well-written code of ethics?

Q6) Explain the stages for making ethical behavior sustainable for an organization.

Q7) Differentiate between reactive and proactive ethical policies.

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