Organizational Behavior Exam Practice Tests
Course Introduction
Organizational Behavior explores the dynamics of individuals, groups, and structures within organizations to understand and improve workplace effectiveness. This course examines topics such as motivation, leadership, team dynamics, organizational culture, communication, and decision-making processes. Students will analyze behavioral theories and models, apply practical strategies for managing people, and develop skills to address real-world organizational challenges. Through case studies, discussions, and experiential learning, participants gain insights into how behavior impacts organizational success and how to foster a productive and ethical work environment.
Recommended Textbook
Developing Management Skills 8th Edition by David A. Whetten
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10 Chapters
1006 Verified Questions
1006 Flashcards
Source URL: https://quizplus.com/study-set/2240
Page 2
Chapter 1: Developing Self-Awareness
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/44523
Sample Questions
Q1) Research suggests individuals with low tolerance for ambiguity and low cognitive complexity are
A)better transmitters of information.
B)able to interpret more cues.
C)less behaviorally adaptive.
D)unable to understand abstract ideas.
Answer: C
Q2) Responding to a remark from a peer that a report looks like it was slapped together at the last minute (you had spent most of last week working on it),the sensitive line was crossed.What will the most likely response be?
A)"I think you are right,thanks for the feedback."
B)"You don't know what you are talking about! Call my boss if you don't believe me!"
C)"Well,maybe I did or maybe I didn't,what do you care?"
D)"Could you tell me how I might improve the report?"
Answer: C
Q3) If you are cheating on this test,you are violating an instrumental value.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Managing Personal Stress
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/44524
Sample Questions
Q1) If you want to talk to a subordinate,it would probably be a more efficient use of your time if you go to her office.
A)True
B)False
Answer: True
Q2) The largest cause of workplace stress is the perception of employees that they do not have enough control over their work.
A)True
B)False
Answer: False
Q3) What collaboration would you suggest Chet should consider?
Answer: Collaboration,which helps eliminate encounter stress,can be achieved by setting up work teams.In this situation,it appears that Chet feels isolated because he individually deals with employees and problems in the plant.One step he should consider is to hire an assistant.Another he should consider is to set up special work teams to brainstorm and generate creative ideas.This would help him feel more of a sense of community.
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Chapter 3: Solving Problems Analytically and Creatively
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/44525
Sample Questions
Q1) What should you do if you want to be more creative in your problem solving?
A)Reserve your best time for thinking
B)Talk to others about your ideas
C)Read a lot,especially outside your field of expertise
D)A and C,but not B
E)Engage in all the activities described above
Answer: E
Q2) Which is best when generating alternatives?
A)Evaluate the alternatives as they are proposed;this saves time.
B)Focus on the short term;bad decisions in the short term means there is no long term to worry about.
C)Evaluate the alternatives after all alternatives have been proposed.
D)Separate alternatives from one another.
Answer: C
Q3) According to research,which would creative problem solvers use?
A)The left hemisphere of the brain
B)The right hemisphere of the brain
C)Both the left and right hemispheres of the brain
D)Thinking and behavior
Answer: C
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Chapter 4: Building Relationships by Communicating
Supportively
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/44526
Sample Questions
Q1) What factor dominates all other factors in determining promotability?
A)Technical knowledge
B)Effective writing skills
C)Being able to say "no"
D)Face-to-face communication skills
Q2) If you make the comment,"You are doing it wrong," to a co-worker,you are engaging in evaluative communication.
A)True
B)False
Q3) There is a problem with George.You don't doubt his knowledge or ability to do the job.However,lately he has developed a problem concerning his co-workers.He doesn't need or want their input to the project.He says that his work is above standards and remarks,"Can I help it if I work with idiots?" What kind of problem is George most likely exhibiting?
A)A problem that needs coaching
B)A problem that needs counseling
C)A problem that needs person-oriented communication
D)A problem that needs global communication
Q4) If you were Ron,what would you do in your follow-up meeting with Mike?
Q5) Briefly explain the eight principles of supportive communication.
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Chapter 5: Gaining Power and Influence
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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/44527
Sample Questions
Q1) What do position characteristics that foster power include?
A)Effort
B)Credibility
C)Legitimacy
D)Centrality
E)Charisma
Q2) What should subordinates perceive about their boss in order to feel a higher status in the organization and to feel higher morale?
A)He is on their side.
B)He has considerable downward influence.
C)He has considerable "clout."
D)He is equal to them.
Q3) Influence strategies used by managers to obtain compliance fall into three categories: retaliation,reciprocity,and reason.
A)True
B)False
Q4) The trend in American firms is toward position-based views of power.
A)True
B)False
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Chapter 6: Motivating Others
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/44528
Sample Questions
Q1) What is a management style that offers no direction or priorities for the employees?
A)Indulging
B)Imposing
C)Ignoring
D)Integrating
Q2) The level of involvement a manager utilizes should depend on the nature of the work and the ability and experience of the employee.
A)True
B)False
Q3) The most effective rewards are based on (1)the length of time between the occurrence of the desirable behavior and the receipt of the reward and (2)the applicability of the reward to all employees.
A)True
B)False
Q4) To encourage Elaine's initiative on the group project,her boss,Barry,should tell her that she alone is totally responsible for her success.
A)True
B)False
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Chapter 7: Managing Conflict
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/44529
Sample Questions
Q1) If you care more about the relationship than the issue,what conflict response would you most likely use?
A)Forcing
B)Accommodating
C)Avoiding
D)Compromising
E)Collaborating
Q2) A person is probably an ineffective conflict manager if she/he (1)chooses an approach to resolve conflict based on an assessment of the situation, (2)relies on one or two strategies regardless of changing circumstances,and (3)implements the collaborative approach too often.Which statements are correct?
A)All three statements are correct.
B)Only statement 2 is correct.
C)Only statements 2 and 3 are correct.
D)Only statements 1 and 3 are correct.
E)Only statement 3 is correct.
Q3) What would you do to generate a solution? What might the solution be?
Q4) Indicate the conflict approach that would work best for each of the five situations described in The In-Box Is Full.Provide support for your answer.
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Chapter 8: Empowering and Delegating
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) When employees have been empowered without clear directions or resources,what have some of the results been?
A)Increased performance and job satisfaction
B)Increased depression
C)Increased alertness and increased mortality
D)Reduced stress
Q2) You are looking for a team player,a person who will try to get along with others on the team.Which dimension of empowerment would demonstrate this trait best?
A)Self-efficacy
B)Self-determination
C)Personal consequence
D)Meaningfulness
E)Trust
Q3) A team has just outlined its approach to a problem.Part of its plan is to have the team members' manager closely monitor the daily tasks.The manager should discourage this approach and remind the team the project is its responsibility,but he is available for assistance.
A)True
B)False
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Page 10
Chapter 9: Building Effective Teams and Teamwork
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/44531
Sample Questions
Q1) Which statement is an example of providing good feedback to a team member?
A)"You are incompetent."
B)"You have finished fewer projects than anyone else on the team."
C)"I don't like the way things are,so what are you going to do about it?"
D)"Let me show you how to do it."
Q2) You should tell subordinates how to carry out a specific goal because it increases innovation and decreases the potential for suboptimization of resources.
A)True
B)False
Q3) Sponsoring team members' ideas,orchestrating their implementation,and fostering extraordinary performance are needed from the team leaders.You are at what stage of team development?
A)Forming
B)Norming
C)Storming
D)Performing
Q4) Explain briefly the task-facilitating roles that can enhance team performance.
Q5) How do you explain the team's reaching a high-performance condition? What were the major predictive factors?
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Chapter 10: Leading Positive Change
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) Consistency and frequency are necessary for a leader to achieve commitment to what the leader wants.
A)True
B)False
Q2) What is the meaning of "small wins"? Small wins are
A)small successes that generate large profits.
B)change efforts that alter the attitude of a small number of employees.
C)changes that are easy to implement and build momentum.
D)large successes that generate small profits.
Q3) Which question would facilitate articulating the right-brained side of a vision statement?
A)What represents peak performance?
B)What are the criteria we should monitor?
C)What strategic advantage do we have?
D)Who are the key customers?
Q4) Which component of a vision statement is used less often by managers?
A)Becoming number one in the industry
B)Raising quality standards
C)Setting hard to reach targets or goals
D)Articulating the vision of the future
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