Organization Design Test Questions
Course Introduction
This course explores the fundamental principles and practices of organization design, focusing on how effective structures and processes can drive organizational performance and adaptability. Students will examine key elements such as organizational hierarchies, departmentalization, coordination mechanisms, and the alignment of strategy with structure. The course also addresses contemporary issues like agile organizations, virtual teams, and the impacts of technology on organizational design. Through case studies and practical assignments, students will learn how to diagnose organizational challenges and design solutions that support both business goals and employee engagement.
Recommended Textbook
Organization Theory and Design 12th Edition by
Richard L. Daft
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13 Chapters
845 Verified Questions
845 Flashcards
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Page 2
Chapter 1: Organizations and Organization Theory
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Social media programs decrease efficiency and productivity and facilitate slower operations.
A)True
B)False
Answer: False
Q2) _____ refers to the amount of resources used to achieve an organization's goals.
A)Effectiveness
B)Contingency
C)Sustainability
D)Efficiency
Answer: D
Q3) _____ complexity is the degree to which an organization's departments and personnel are dispersed geographically.
A)Spatial
B)Vertical
C)Lateral
D)Horizontal
Answer: A
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Page 3
Chapter 2: Strategy,Organization Design,and Effectiveness
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) In the context of the competing values model,the flexibility dimension reflects a management value for efficiency and top-down control.
A)True
B)False
Answer: False
Q2) In the context of Porter's strategy model,a(n)____ is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.
A)prospector strategy
B)low-cost leadership strategy
C)differentiation strategy
D)innovation strategy
Answer: B
Q3) Operating goals provide direction for day-to-day decisions and activities within departments in an organization.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Fundamentals of Organization Structure
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Sample Questions
Q1) When functional and divisional structures do not work for a particular function or product,then matrix structure will not work either.
A)True
B)False
Answer: False
Q2) A(n)_____ is a group that is made up of organizationally or geographically dispersed members who are linked primarily through advanced information and communications technologies.
A)vertical linkage
B)functional department
C)organizational committee
D)virtual team
Answer: D
Q3) The highest level of horizontal coordination is:
A)relational coordination.
B)departmental grouping.
C)hierarchical referral.
D)functional grouping.
Answer: A
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Page 5
Chapter 4: the External Environment
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Sample Questions
Q1) Melissa works in the fashion industry.Her job is to research,by analyzing social media,the growing trends among youth.Her company designs and manufactures clothing based on her analysis.Melissa is a part of the _____ of the task environment.
A)industry sector
B)market sector
C)raw material sector
D)international sector
Q2) Which of the following is a characteristic of the complex,stable environment?
A)It has a lower uncertainty level than the simple, stable environment.
B)It has only a few external environments.
C)Only a few elements need to be considered for an organization to perform well.
D)External elements do not change rapidly in this environment.
Q3) A(n)_____ involves the purchase of one organization by another so that the buyer assumes control.
A)merger
B)joint venture
C)consolidation
D)acquisition
Q4) What are the four techniques used to change a firm's environment?
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Chapter 5: Interorganizational Relationships
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Sample Questions
Q1) The institutional dimension in an organization is governed by expectations from people and organizations in the external environment.
A)True
B)False
Q2) Explain how finding an appropriate niche is important for the survival of an organization.
Q3) The goal of supply sourcing is to reduce risk and overdependence on one company in the supply chain.
A)True
B)False
Q4) Which of the following theories argues that organizations try to minimize their reliance on other organizations for the supply of important resources and try to influence the environment to make resources available?
A)The Resource-retention theory
B)The Environmental resource theory
C)The Resource-dependence theory
D)The Economic supply theory
Q5) What is the impact of rapid environmental changes on organizations?
Q6) Explain in brief the different types of resource-dependence relationships.
Page 7
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Chapter 6: Designing Organizations for the International Environment
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Sample Questions
Q1) In which of the following teams do members remain in separate locations around the world and conduct their work electronically?
A)Virtual global teams
B)Work teams
C)Multidomestic teams
D)Intercultural teams
Q2) What are global teams? What are the two types of global teams?
Q3) _____ refers to the quality of collaboration across organizational units.
A)Contingency
B)Standardization
C)Coordination
D)Sustainability
Q4) Without strong leadership,highly autonomous divisions can begin to act like coordinated parts of a global whole rather than independent companies.
A)True
B)False
Q5) Discuss the benefits of inter-unit coordination.
Q6) Describe the four stages of international development.
Q7) What is a global product structure?
8
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Chapter 7: Manufacturing and Service Technologies
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Sample Questions
Q1) Perrow's study is classified as pertaining to organization-level technology,while Woodward's is classified as pertaining to department-level technology.
A)True
B)False
Q2) Chemical plants,oil refineries,liquor producers,pharmaceuticals,and nuclear power plants are examples of _____.
A)unit production
B)mass production
C)large-batch production
D)continuous-process production
Q3) Small-batch production is highly mechanized,whereas continuous-process production relies heavily on the human operator.
A)True
B)False
Q4) Which of the following statements is true about smart factories?
A)The span of control is wide in smart factories.
B)The decision making is centralized in smart factories.
C)The customer demand is stable in smart factories.
D)The tasks are adaptive and craftlike in smart factories.
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Chapter 8: Using Information Technology for Control and Coordination
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Sample Questions
Q1) Data mining software is designed to print out data from the government sector,particularly from census reports.
A)True
B)False
Q2) Decentralized control differs from hierarchical control in that:
A)power is more dispersed in decentralized control.
B)top-down authority is used in decentralized control.
C)detailed rules and procedures and formal control systems are used in decentralized control.
D)organizational structure is vertical in decentralized control.
Q3) _____ focus on production and operating statistics,such as order fulfillment or cost per order.
A)Customer service indicators
B)Business process indicators
C)Learning and growth potentials
D)Quality control perspectives
Q4) Compare behavior control with outcome control.
Q5) Explain the concept of decentralized control with an example.
Page 10
Q6) What is a social media command center? Explain its functions using relevant examples.
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Chapter 9: Organization Size,Life Cycle,and Decline
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Sample Questions
Q1) Which of the following statements is true of the entrepreneurial stage of an organizational life cycle?
A)There is limited control on the employees, and they make their own decisions.
B)The organization is formal and bureaucratic.
C)The growth comes from a creative new product or service.
D)The founders devote all their time to strategic planning.
Q2) During the _____ stage,an organization begins to develop clear goals and direction.
A)entrepreneurial
B)elaboration
C)collectivity
D)formalization
Q3) Which of the following is true of large firms?
A)They are badly affected by disasters and take time to recover.
B)They are generally more customized.
C)They have lower productivity compared to small firms.
D)They are able to weather economic woes more efficiently.
Q4) Small companies are standardized,often mechanistically run,and complex.
A)True
B)False
Page 12
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Chapter 10: Organizational Culture and Ethical Values
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Sample Questions
Q1) _____ is an extension of the idea of managerial ethics and refers to management's obligation to make choices and take action so that the organization contributes to the welfare and interest of all organizational stakeholders.
A)Culture strength
B)Value-based leadership
C)Corporate social responsibility
D)External adaptation
Q2) Ethical standards for the most part apply to behavior not covered by the law.
A)True
B)False
Q3) Identify the various dimensions of cultures in an organization.
Q4) In a mission culture,managers shape behavior by envisioning and communicating a desired future state for the organization.
A)True
B)False
Q5) Ethics departments in organizations are headed by a legislator who is common for all organizations in a particular industry.
A)True
B)False
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Chapter 11: Innovation and Change
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Sample Questions
Q1) _____ means that each department involved with new products has excellent linkage with relevant sectors in the external environment.
A)Horizontal coordination
B)Boundary spanning
C)Open innovation
D)Management innovation
Q2) Organizations that successfully adopt many management changes often have a smaller administrative ratio.
A)True
B)False
Q3) _____ refers to the adoption and implementation of a management practice,process,structure,strategy,or technique that is new to an organization and is intended to further organizational goals.
A)Horizontal coordination
B)Management spanning
C)Open innovation
D)Management innovation
Q4) Discuss in detail the techniques employed by managers to overcome resistance.
Q5) What is organizational development?
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Chapter 12: Decision-making Processes
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Sample Questions
Q1) The _____ places less emphasis on the political and social factors but tells more about the structured sequence of activities undertaken from the discovery of a problem to its solution.
A)garbage can model
B)management science approach
C)bounded rationality approach
D)incremental decision model
Q2) The bounded rationality perspective to decision making describes how decisions actually have to be made under severe time and resource constraints.
A)True
B)False
Q3) The first four steps of the rational approach to decision making are specifically designed to help a manager:
A)implement a solution.
B)devise a problem solution.
C)evaluate alternative solutions.
D)identify the problem.
Q4) Discuss the consequences of the garbage can decision process for organizational decision making.
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Chapter 13: Conflict,Power,and Politics
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Sample Questions
Q1) The sources of intergroup conflict are:
A)goal incompatibility, differentiation, task interdependence, and limited resources.
B)group creation, observable group differences, group disorientation, and commitment.
C)frustration, power, work rotation, and authority.
D)financial independence, organic structures, delegation, and insubordination.
Q2) In forward-thinking organizations,top managers want lower-level employees to have greater power so they can do their jobs more effectively.
A)True
B)False
Q3) A major source of conflict involves competition between groups for what members perceive as limited resources.
A)True
B)False
Q4) At an organizational level,purely rational procedures work well in every circumstance.
A)True
B)False
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