Organization and Management
Pre-Test Questions
Course Introduction
This course explores the fundamental principles of organization and management within business and institutional settings. Topics include organizational structures, management functions, decision-making processes, leadership styles, motivation, and organizational culture. Students will analyze how organizations operate, how managers coordinate resources and people to achieve strategic goals, and current challenges facing modern organizations. Through case studies and practical exercises, the course develops critical thinking and problem-solving skills essential for effective management in diverse environments.
Recommended Textbook
Understanding the Theory and Design of Organizations International 11th Edition by Richard L. Daft
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13 Chapters
1255 Verified Questions
1255 Flashcards
Source URL: https://quizplus.com/study-set/926
Page 2
Chapter 1: Organizations and Organization Theory
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/18240
Sample Questions
Q1) _____ refers to the hierarchical level that has authority to make decisions.
A) Hierarchy of authority
B) Specialization
C) Centralization
D) Formalization
Answer: C
Q2) ____ emphasized designing and managing organization on an impersonal, rational basis through such elements as clearly defined authority and responsibility, formal record keeping, and uniform application of standard rules.
A) The Hawthorne Studies
B) Scientific management
C) The bureaucratic organization
D) Contingency theory
Answer: C
Q3) E-business and through the use of computer-based manufacturing technologies are two ways companies produce and distribute desirable goods and services more efficiently.
A)True
B)False
Answer: True
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Chapter 2: Strategy, Organization Design, and Effectiveness
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) ____ pertain to internal flexibility and readiness to adapt to unexpected changes in the environment.
A) Market goals
B) Profitability goals
C) Innovation goals
D) Productivity goals
Answer: C
Q2) All organizations exist for a purpose.
A)True
B)False
Answer: True
Q3) The ____ strategy is concerned with stability or retrenchment.
A) defender
B) prospector
C) differentiation
D) low-cost leadership
Answer: A
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Page 4
Chapter 3: Fundamentals of Organization Structure
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/18242
Sample Questions
Q1) A strength of the divisional structure compared to the functional structure is that it tends to decentralize decision making.
A)True
B)False
Answer: True
Q2) Potential weaknesses of the horizontal structure include:
A) it is considered inflexible and slow in response to rapid changes in customer needs. B) determining core processes to organize around is often difficult.
C) there is a failure to promote teamwork.
D) views of organizational goals by employees focuses into too narrow of a perspective. Answer: B
Q3) Most companies combine characteristics of multiple structures to take advantage of the strengths and avoid some of the weaknesses.
A)True
B)False
Answer: True
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Chapter 4: The External Environment
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/18243
Sample Questions
Q1) As environmental uncertainty increases, organizations tend to become more mechanistic.
A)True
B)False
Q2) Rather than establish buffer departments, a newer approach in many organizations is to drop the buffers and expose the technical core to its uncertain environment.
A)True
B)False
Q3) The international environment includes sectors with which the organization interacts directly and that have a direct impact on the organization's ability to achieve its goals.
A)True
B)False
Q4) Every organization faces uncertainty globally but not domestically.
A)True
B)False
Q5) Complex + Unstable environments = high uncertainty
A)True
B)False
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Chapter 5: Interorganizational Relationships
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18244
Sample Questions
Q1) Explain the various processes by which institutional similarity occurs. Give an example of each.
Q2) Coercive forces result in:
A) efficiency.
B) professionalism.
C) effectiveness.
D) the appearance of legitimacy.
Q3) A basic assumption of the population ecology model is that:
A) management competence is the biggest factor in the survival of organizations.
B) the environment determines which organizations survive or fail.
C) principles of evolution are not applicable to organizations because the fittest don't survive.
D) a community of organizations is a closed system.
Q4) The traditional orientation to interorganizational relationships involved which of the following characteristics?
A) Long-term contracts
B) Involved in partner's product design and production
C) Legal resolution of conflict
D) Electronic linkages to share key information
Q5) How have managers' viewpoints and focuses changed in this new world?
Page 7
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Chapter 6: Designing Organizations for the International Environment
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/18245
Sample Questions
Q1) The management philosophy of transnational model is based on interdependence rather than either full divisional independence or total dependence of these units on headquarters for decision making and control.
A)True
B)False
Q2) Only a few decades ago, many companies could afford to ignore the international environment.
A)True
B)False
Q3) The fourth and ultimate stage of international development is the multinational stage.
A)True
B)False
Q4) Innovation refers to the quality of collaboration across organizational units.
A)True
B)False
Q5) Discuss the three primary approaches to coordination and control as represented by Japanese, American, and European companies.
Q6) List the benefits that result from interunit collaboration.
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Chapter 7: Manufacturing and Service Technologies
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18246
Sample Questions
Q1) Characteristics of service technology include all of the following except:
A) longer response time is acceptable.
B) labor- and knowledge-intensive.
C) customer interaction is generally higher.
D) quality is perceived and difficult to measure.
Q2) Mass customization refers to the separation of one product from the mass production line so that it can be adapted to the needs of a particular market.
A)True
B)False
Q3) An organization's ____ is the work process that is directly related to the organization's mission.
A) core technology
B) mediating technology
C) long-linked technology
D) non-core technology
Q4) Service technologies are considered to be labor and knowledge intensive, while manufacturing technologies tend to be capital asset intensive.
A)True
B)False
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Chapter 8: Using Information Technology for Control and Coordination
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18247
Sample Questions
Q1) The form of corporate networking which is a private internal network that uses the infrastructure of the World Wide Web, but is not accessible to the public is called the:
A) WebNet.
B) Intranet.
C) InterWeb.
D) CorpNet.
Q2) Take a position relative to this statement: "The more data a manager has, the better his or her decision making will be. The more, the better!" Defend your position.
Q3) All of the following are basic strategies for setting up an Internet operation except:
A) in-house divisions.
B) strategic partnerships.
C) spin-off companies.
D) franchising.
Q4) Approaches of explicit knowledge management include the use of dialogue and communities of practice.
A)True
B)False
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Chapter 9: Organization Size, Life Cycle, and Decline
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/18248
Sample Questions
Q1) Discuss the causes for organizational decline. List and define the stages of organizational decline.
Q2) As organizations increase in size, the net effect for direct workers is that they decline as a percentage of total employees.
A)True
B)False
Q3) Crucial arguments for success in a global economy are:
A) vertical hierarchy mechanistic structure.
B) responsiveness and flexibility.
C) economies of scale and complex structure.
D) organization finding and developing a stable market.
Q4) _____ is defined as the length of formal training and experience of employees.
A) Professionalism
B) Education
C) Personnel ratio
D) Authority
Q5) Describe Weber's three types of authority that explains the creation and control of larger organizations.
Q6) Discuss each stage of the life cycle.
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Chapter 10: Organizational Culture and Ethical Values
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89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/18249
Sample Questions
Q1) Which of the following is (are) manifestation(s) of corporate culture?
A) Symbols
B) Ceremonies
C) Stories
D) All of these.
Q2) Identify a specific organization that has a culture you know enough about to discuss. Then describe that organization's culture at both of its levels. In your answer, let it be clear what makes up each of the two levels.
Q3) In a mission culture, managers shape behavior by envisioning and communicating a desired future state for the organization.
A)True
B)False
Q4) The culture encouraging risk taking, change, and improvement is a value of a learning organization with a strong adaptive culture.
A)True
B)False
Q5) Describe the characteristics that define values-based leaders.
Q6) Discuss how organizations are managing and coordinating ethics activities.
Q7) What are the important functions of corporate culture in an organization?
Page 12
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Chapter 11: Innovation and Change
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/18250
Sample Questions
Q1) The point of the ____ is that many organizations must adopt frequent administrative changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantages.
A) horizontal coordination model
B) switching structure
C) ambidextrous approach
D) dual-core approach
Q2) Coming up with a new way of doing things is the ____ step of the change process.
A) need
B) idea
C) adoption
D) resources
Q3) Changing technology means to change the organization's production process rather than the product itself.
A)True
B)False
Q4) Discuss what companies can do to achieve competitive advantage.
Q5) What is a venture team?
Q6) What is organization development? Discuss three techniques of O.D.
Page 13
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Chapter 12: Decision Making Processes
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/18251
Sample Questions
Q1) ____ are repetitive and well-defined, and procedures exist for resolving the problem.
A) Programmed decisions
B) Incremental decisions
C) Nonprogrammed decisions
D) Irrational decisions.
Q2) Which of the following is not one of the four streams relevant to organizational decision making?
A) Problems
B) Consequences
C) Potential solutions
D) Participants
Q3) In the problem solution stage, information about environmental and organizational conditions is monitored to determine if performance is satisfactory and to diagnose the cause of shortcomings.
A)True
B)False
Q4) Why would managers in high-velocity environments worry more about the present than the future? Discuss.
Q5) List and describe the steps of the rational approach to decision making.
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Chapter 13: Conflict, Power, and Politics
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92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/18252
Sample Questions
Q1) When faced with uncertainty, some departments end up losing power, and others end up gaining power. What makes the difference? What are the actions and techniques of those departments that end up gaining power?
Q2) ____ is power sharing, the delegation of power or authority to subordinates in an organization.
A) Empowerment
B) Confrontation
C) Dependency
D) Power sources
Q3) ____ is defined as the behavior that occurs among organizational groups when participants identify with one group and perceive that other groups may block their group's goal achievement or expectations.
A) Goal incompatibility
B) Intergroup conflict
C) Political conflict
D) Strategic contingencies
Q4) One of the three primary domains of political activity is structural change.
A)True
B)False
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