Oral Communication Exam Solutions
Course Introduction
Oral Communication is a course designed to enhance students speaking and listening skills for a variety of academic, professional, and social contexts. The course covers fundamental principles of effective communication, including organization of ideas, audience analysis, clarity, and the use of verbal and non-verbal cues. Students will develop confidence in public speaking through practice with informative and persuasive speeches, group discussions, and presentations, while also learning strategies for active listening and constructive feedback. Emphasis is placed on ethical communication, cultural competency, and adapting messages to diverse audiences.
Recommended Textbook
A Concise Public Speaking Handbook 4th Edition by Steven A. Beebe
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26 Chapters
682 Verified Questions
682 Flashcards
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Page 2
Chapter 1: Speaking in Public
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2888
Sample Questions
Q1) Which of the following statements BEST characterizes public speaking in the twentieth and twenty-first centuries?
A) Students of public speaking practice the arts of declamation and elocution.
B) Great orators continue to refine guidelines for public speakers.
C) Technologies let speakers reach worldwide audiences and expand the parameters of public speaking.
D) Age-old public-speaking traditions are no longer relevant as we develop new and improved methods for addressing some of the most difficult challenges in history.
Answer: C
Q2) Public speaking skills can make you more confident, but they have no impact on your long-term employment success.
A)True
B)False
Answer: False
Q3) Slang expressions are perfectly appropriate for most types of public speaking.
A)True
B)False
Answer: False
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Chapter 2: Improving Your Confidence
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Sample Questions
Q1) In one classic survey, respondents said that they were more afraid of public speaking than of death.
A)True
B)False
Answer: True
Q2) _____ speakers feel high levels of anxiety, and show the highest heart rates, all the way through their speeches.
A) Insensitive
B) Inflexible
C) Average
D) Confrontational
Answer: B
Q3) Insensitive speakers feel high levels of anxiety, and show the highest heart rates, all the way through their speeches.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Presenting Your First Speech
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) Chantal had a speech to prepare for her public speaking class. She started by selecting a topic and doing her research, and then she sat down to draft the speech. She wrote out the introduction first, thenwrote a version of the intro that she would use as a conclusion. Then she outlined the main points of the body of the speech. Based upon the guidelines provided in the text, is this the correct way to organize a speech?
A) Yes; your text says to draft an introduction first, since it's the first thing you'll say in the speech; then draft the body, followed by the conclusion.
B) No; your text suggests drafting the conclusion first, then the intro, then the body, because conclusions usually don't get enough attention if you work on them last.
C) No; your text suggests starting with the body of the speech first, then going back and drafting the intro.
D) Yes; your text does not suggest any particular order for drafting the three sections of a speech but rather recommends that speakers choose their own preferred method. Answer: C
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Chapter 4: Ethics and Free Speech
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Sample Questions
Q1) What must balance the right to free speech?
A) a tolerance for difference
B) the responsibility to speak ethically
C) the responsibility to speak often and effectively
D) the responsibility to cite sources of information
Q2) Todd gave a speech on the poor quality of local water. He brought in a test kit and demonstrated its impurity. He then advised purchasing a water filter pitcher guaranteed to remove these impurities.Attheend of his speech, Todd mentioned that he worked for the company that made the pitcher, and had them for sale. What was Todd's biggest mistake?
A) Todd used coercion when suggesting that the audience buy the product from him.
B) Todd violated the ethical guideline of having a responsible goal for a speech.
C) Todd used too much evidence and reasoning for an informative speech.
D) Todd's speech was actually illegal, in that he was advertising in class.
Q3) In a digital era, free speech, especially via the Internet and mobile phones, has become a global issue.
A)True
B)False
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Chapter 5: Listening
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Sample Questions
Q1) When the audience has clearly decided before you even begin to speak that you will have nothing useful to say, the listening barrier you need to overcome is
A) information overload.
B) personal concerns.
C) prejudice.
D) redundancy.
Q2) Aperson who likes information delivered with lots of facts and details is likely a(n)
A) relational-oriented listener.
B) analytical-oriented listener.
C) task-oriented listener.
D) critical-oriented listener.
Q3) Nick is really worried about his statistics exam after lunch, so he isn't really listening to his speech instructor. The listening barrier here is
A) personal concerns.
B) personal prejudice.
C) information overload.
D) outside distractions.
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Chapter 6: Analyzing Your Audience
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Sample Questions
Q1) After you've completed your speech, what are the BEST indicators of your speaking success?
A) verbal responses
B) survey responses
C) behavioral responses
D) nonverbal responses
Q2) Socioeconomic status is NOT a relevant factor in demographic audience analysis.
A)True
B)False
Q3) The age of adult audience members has little effect on speech content.
A)True
B)False
Q4) An examination by the speaker of the time and place of the speech, size of the expected audience, and the speaking occasion is a
A) situational analysis.
B) formal analysis.
C) demographic analysis.
D) numerical analysis.
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Page 8
Chapter 7: Adapting to Your Audience as You Speak
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Sample Questions
Q1) The specific group of audience members that you, as a speaker, most wish to address or influence is your
A) diverse audience.
B) uninterested audience.
C) target audience.
D) captive audience.
Q2) For most North American audiences, the BEST way to determine whether your listeners are maintaining interest in your speech is to note
A) the amount of eye contact they have with you.
B) how often they laugh.
C) how often they move.
D) the amount of noise they make.
Q3) While delivering her speech, Mariah notices that her audience seems confused, like they don't seem to understand her point. Which of the following actions should Mariah take to remedy this problem?
A) speed up the pace of her delivery
B) be more redundant by repeating key points
C) use appropriate humor
D) tell a story
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Page 9
Chapter 8: Developing Your Speech
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) When combined with a central idea, a preview statement can form a "blueprint" of a speech.
A)True
B)False
Q2) It is BEST to only consider the audience, rather than your own personal experience, when selecting a topic.
A)True
B)False
Q3) If a speaker says, "Tonight, I'm going to discuss with you two reasons why everyone should recycle, including cost-saving benefits and the problems waste creates in the environment," you should recognizethis as
A) a preview of main ideas.
B) a specific purpose statement.
C) an attention-getting device.
D) a general purpose statement.
Q4) With a general purpose of "to inform," a speaker offers information to change or reinforce an audience's convictions.
A)True
B)False
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Chapter 9: Gathering Supporting Material
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Sample Questions
Q1) It is essential to evaluate Web resources before using them for speech research.
A)True
B)False
Q2) _____ websites usually have the domain .org.
A) Commercial
B) Educational
C) Organizational
D) Military
Q3) When planning an interview, you should keep your questions spontaneous.
A)True
B)False
Q4) Web sites from countries other than the United States include a country code.
A)True
B)False
Q5) Libraries' collections of books are generally called A) stacks.
B) archives.
C) stashes.
D) periodicals.
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Chapter 10: Supporting Your Speech
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Sample Questions
Q1) The most authoritative source for statistics is the primary source.
A)True
B)False
Q2) To use illustrations effectively, you should be certain that your stories are directly relevant to the idea or point they are supposed to support.
A)True
B)False
Q3) A lengthy illustration with a plot beginning, climatic point, and resolution is called
A) a literal illustration.
B) a brief illustration.
C) an extended illustration.
D) a hypothetical illustration.
Q4) Lay testimony is usually preferable to expert testimony because of its personal impact on an audience.
A)True
B)False
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Chapter 11: Organizing Your Speech
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25 Flashcards
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Sample Questions
Q1) Speakers should only use previews at the beginning of their speeches.
A)True
B)False
Q2) A planned pause in a speech may be used as
A) an effective filler.
B) a nonverbal transition.
C) a summary.
D) an internal preview.
Q3) The principle of recency means that an audience will BEST remember your last supporting point.
A)True
B)False
Q4) When explaining the progress of molecular discoveries, Guilherme began by discussing Mendel's 1866 studies about inheritance of biological traits in peas, ending with recent information about the human genome project. Which pattern of organization would BEST suit Guilherme's speech?
A) spatial
B) topical
C) cause-effect
D) chronological
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Chapter 12: Developing an Introduction
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Sample Questions
Q1) ________ are usually made at weddings, birthday parties, and dedications.
A) Personal references
B) Historical references
C) Occasion references
D) Recent event references
Q2) "You have heard several ideas for investing your money wisely, this morning, but I'm going to share with you a way to do it with maximum safety and minimal risk," is an example of a(n)
A) historical event reference.
B) recent event reference.
C) preceding speech reference.
D) personal reference.
Q3) The purpose of a personal reference is to establish the speaker's authority over the audience.
A)True
B)False
Q4) The first goal of the speech introduction is to gain the attention of the audience.
A)True
B)False
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Chapter 13: Developing a Conclusion
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Sample Questions
Q1) Most speakers summarize the speech at the end of the conclusion.
A)True
B)False
Q2) Inspirational appeals are a way to conclude a speech.
A)True
B)False
Q3) _____ lets the audience know the speech has ended.
A) Proximity
B) Accommodation
C) Closure
D) Recency
Q4) In order to provide the audience with a sense of closure, you should use
A) verbal and nonverbal signals.
B) a formal statement expressing your intent to provide closure.
C) the exact same closing line you used in your introduction.
D) a startling quote or statistic.
Q5) Any of the methods used for the introduction of your speech can be used in the conclusion.
A)True
B)False
Page 15
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Chapter 14: Outlining and Revising Your Speech
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Sample Questions
Q1) Which of the following is one of the features of standard outline form?
A) Use at least two subpoints, if any, for each main point.
B) Use capital letters for all subpoints.
C) Indent to the number or letter above.
D) Use Arabic numbers for all your subpoints.
Q2) Signposts are NOT included in a preparation outline.
A)True
B)False
Q3) The speaker's outline which contains the specific purpose, the introduction, main ideas, supporting material, and a conclusion is the
A) delivery outline.
B) preparation outline.
C) numerical outline.
D) preliminary outline.
Q4) In a preparation outline, the blueprint should come immediately after the A) speech body.
B) central idea.
C) conclusion.
D) introduction.
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Chapter 15: Using Words Well
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Sample Questions
Q1) Which of the following is a figure of speech that uses an implied comparison?
A) simile
B) personification
C) metaphor
D) alliteration
Q2) Denotative meanings of words often reside within the individual.
A)True
B)False
Q3) ________ occurs when a sentence has two parts with parallel structures, but contrasting meaning.
A) Antithesis
B) Parallelism
C) Repetition
D) Alliteration
Q4) It is better to use general words in a speech than specific words.
A)True
B)False
Q5) Sexist language is always a direct and intentional form of discrimination.
A)True
B)False
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Chapter 16: Methods of Delivery
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Sample Questions
Q1) Extemporaneous speaking is delivered in a conversational style.
A)True
B)False
Q2) Given the task of preparing a speech, Susan decides to speak from an outline that can help her sound conversational and spontaneous. She wants to be able to adapt her remarks to the feedback she receivesfrom the audience. She also wants to make more eye contact with the audience. What method of delivery will be BEST, given Susan's speech goals?
A) memory speaking
B) extemporaneous speaking
C) impromptu speaking
D) manuscript speaking
Q3) When asked to deliver a speech at the last moment, the type of delivery style you will use is
A) impromptu.
B) extemporaneous.
C) manuscript.
D) memorized.
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Chapter 17: Nonverbal Communication
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Sample Questions
Q1) When a speaker's nonverbal message contradicts the verbal message, listeners tend to believe the nonverbal message.
A)True
B)False
Q2) Tom is speaking on a stage, behind a rather tall podium. His audience is made up of elementary school children. What does Tom need to do to immediately improve his speech?
A) reduce the physical barriers
B) minimize any movement
C) reduce his gesturing
D) stand up straight
Q3) All of the following facial expressions are universal EXCEPT
A) disgust.
B) happiness.
C) contempt.
D) anger.
Q4) Aspeaker who pounds one hand into another is using a repeating gesture.
A)True
B)False
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Chapter 18: Verbal Communication
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Sample Questions
Q1) Audio or video recording your speech rehearsal is NOT effective in improving your final speech performance.
A)True
B)False
Q2) Vocal volume is increased by
A) raising your pitch.
B) increasing the level of articulation.
C) projecting more air through your larynx.
D) using a rising intonation pattern
Q3) _____ is NOT considered an element of dialect.
A) Intonation pattern
B) Vowel production
C) Articulation pattern
D) Consonant production
Q4) Your voice has _____ when you raise or lower the pitch as you pronounce words or sounds.
A) constancy
B) inflection
C) recency
D) articulation
Page 20
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Chapter 19: Adapting and Delivering Your Speech
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Sample Questions
Q1) It is important to eat a heavy meal before your speech, so you don't get hungry while you are speaking.
A)True
B)False
Q2) Marian is speaking to a group from China, which she knows is a high-context culture. How should she adapt her delivery style to this culture?
A) Marian should wear white because it stands out well.
B) Marian should concentrate on her nonverbal delivery.
C) Marian should use the same vocal inflection as they do.
D) Marian should deliver her speech slowly with little movement.
Q3) A final mental rehearsal right before your speech will help ensure a successful delivery.
A)True B)False
Q4) It would be rude for a speaker to rearrange the room or furniture before speaking. A)True
B)False
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21
Chapter 20: Selecting Presentation Aids
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Sample Questions
Q1) Most public-speaking teachers encourage frequent use of chalkboards and whiteboards.
A)True
B)False
Q2) Jennifer was giving a speech about date rape and wanted to use the statistic, "66% of all college women experience date rape while they are in college." To best demonstrate this figure, she can use all ofthe following EXCEPT
A) a line graph.
B) a drawing.
C) a pie chart.
D) a bar graph.
Q3) Which fonts are easier to read for longer passages?
A) serif
B) sans serif
C) script
D) decorative
Q4) Most designers agree that you should NOT use more than two fonts on a single visual aid.
A)True
B)False
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Chapter 21: Preparing and Using Presentation Aids
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Sample Questions
Q1) When you use presentation aids, you should always remember
A) Moore's Law
B) the Law of Attraction.
C) the Law of Averages.
D) Murphy's Law.
Q2) Howard taped pictures of rainbows all around the room as presentation aids for his speech. He never referred to them, but simply created an atmosphere for his presentation. Was this appropriate?
A) Yes; the pictures created the kind of mood the speaker wanted.
B) No; there were too many of them to create any kind of effect.
C) Yes, because rainbows are happy images and help the audience listen.
D) No, because you should explain your presentation aids, not just show them.
Q3) Handout pages should NOT be numbered, in order to encourage the audience to watch you, not the paper.
A)True
B)False
Q4) Once you introduce a visual aid, you should keep it in front of the audience throughout your speech.
A)True
B)False
Page 23
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Chapter 22: Informative Speaking
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Sample Questions
Q1) All of the following are guidelines for developing an audience-centered informative speech EXCEPT
A) consider your audience.
B) determine your informative purpose.
C) develop your general purpose.
D) develop your central idea.
Q2) The type of informative talk you are planning will NOT impact your central and main ideas.
A)True
B)False
Q3) Research suggests that two days after your speech, most audience members will still remember about 75 percent of your speech.
A)True
B)False
Q4) To speak with clarity is to express ideas so that the listener understands the intended message accurately.
A)True
B)False
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Page 24
Chapter 23: Understanding Principles of Persuasive Speaking
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Sample Questions
Q1) When stating your central idea in a persuasive speech, it is useful to state it as A) a summary.
B) a specific purpose.
C) a proposition.
D) a challenge.
Q2) A proposition of value advocates a specific action-changing a policy, procedure, or behavior.
A)True
B)False
Q3) One common audience member response to cognitive dissonance is to simply stop listening to the speaker.
A)True
B)False
Q4) A belief is an easily learned predisposition to respond favorably or unfavorably toward something.
A)True
B)False
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Chapter 24: Using Persuasive Strategies
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Sample Questions
Q1) Deductive reasoning can be structured in the form of a(n) ______, which includes three elements: a major premise, a minor premise, and a conclusion.
A) sign.
B) analogy.
C) generalization.
D) syllogism.
Q2) One important step in persuading receptive audiences is to make it easy for them to take action.
A)True
B)False
Q3) Shylah states in her persuasive speech, "Marijuana is a safe alternate to alcohol. I know this because most of my friends use it and they're fine." You recognize this fallacy as
A) bandwagon.
B) ad hominem.
C) red herring.
D) false cause.
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Chapter 25: Speaking on Special Occasions
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Sample Questions
Q1) When delivering a commencement address, the speaker should
A) deliver a keynote address.
B) praise the graduating class.
C) provide a brief salute to an individual.
D) discuss the economic future.
Q2) When offering a brief salute to a special occasion or person, you are giving
A) an introduction.
B) a eulogy.
C) a toast.
D) an address.
Q3) As maid of honor, Rhonda's toast at her best friend's wedding was as follows: "To the best girlfriend that ever graced my hometown, the best person to cry with, to laugh with, and to be happy with, on herhappiest day; I wish you both all the best." Was this effective, according to the criteria discussed in the chapter on special-occasion speaking?
A) No, because it was not funny.
B) No, because it was too personal.
C) Yes, because it was funny.
D) Yes, because it was sincere.
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27
Chapter 26: Speaking in Small Groups
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Sample Questions
Q1) In a _____ format the group answers audience questions with short impromptu speeches.
A) panel
B) symposium
C) meeting
D) forum
Q2) A style of leadership characterized by superiority, the giving of orders, and control over group members is termed
A) a laissez faire style.
B) a democratic style.
C) a management style.
D) an authoritarian style.
Q3) When making a group presentation, it is helpful for the first speaker to clarify the group's purpose for the audience.
A)True
B)False
Q4) Criteria are standards for identifying acceptable solutions.
A)True
B)False
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