Oral Communication Exam Preparation Guide
Course Introduction
Oral Communication is a foundational course designed to develop students' skills in effective verbal expression and active listening in both academic and professional contexts. The course covers essential principles of public speaking, interpersonal communication, and group discussions, with an emphasis on clarity, organization, audience analysis, and the use of appropriate verbal and nonverbal cues. Through a combination of lectures, interactive activities, and presentations, students gain confidence in articulating ideas, persuading audiences, and providing constructive feedback, ultimately enhancing their overall communication competence.
Recommended Textbook
Communicate 14th Edition by Kathleen S. Verderber
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17 Chapters
612 Verified Questions
612 Flashcards
Source URL: https://quizplus.com/study-set/2158
Page 2
Chapter 1: Communication Perspectives
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33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/43018
Sample Questions
Q1) Sarah and Stephen are meeting to talk about their class project,but Stephen is distracted because he is worried about an exam in another class.He asks Sarah to repeat herself several times.This conversation is most strongly influenced by _______.
A)physical context
B)physical noise
C)internal noise
D)semantic noise
Answer: C
Q2) The process of transforming feelings and concepts into symbols and organizing them into a message is called encoding.
A)True
B)False
Answer: True
Q3) Competent communication depends on _______.
A)having a friendly personality
B)learning how to give strong feedback
C)being both effective and appropriate
D)avoiding noise
Answer: C
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Page 3
Chapter 2: Perception of Self and Others
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/43019
Sample Questions
Q1) How does self-concept affect communication?
A)Self-concept affects who we becomes friends with.
B)Self-concept affects how we interact with others.
C)Self-concept affects how comfortable we are in communication interactions.
D)All of the above
Answer: D
Q2) People from collectivist cultures tend to have higher self-esteem when they view themselves as being _______.
A)interdependent
B)unique
C)independent
D)self-sufficiency
Answer: A
Q3) According to your text,what three things affect what we select to pay attention to?
A)needs,interests,and expectations
B)interests,expectations,and values
C)values,beliefs,and stereotypes
D)needs,values,and expectations
Answer: A
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Page 4
Chapter 3: Intercultural Communication
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43020
Sample Questions
Q1) If,in a communication setting,the receiver is expected to understand the message based on the time,place,and way the message is delivered,the speaker is probably from a ______.
A)low-context culture
B)high-context culture
C)monochronic culture
D)polychrinic culture
Answer: B
Q2) Assumed similarity helps us communicate interculturally because we usually communicate better when we understand others in terms of ourselves.
A)True
B)False
Answer: False
Q3) Cultural identity _______.
A)comes from our ethnicity and race
B)becomes more important to people as they get older
C)is determined by the importance that we assign to membership in cultural groups
D)doesn't matter if you are a member of the dominant culture
Answer: C
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Page 5
Chapter 4: Verbal Messages
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/43021
Sample Questions
Q1) Which of these statements is an example of using inclusive language?
A)"That's one small step for man,one giant leap for mankind."
B)"We hold these truths to be self-evident,that all men are created equal."
C)"Do you guys want to go to the store with me?"
D)"Each student should sign the honor pledge on his or her exam."
Q2) If instead of saying "The car was wrecked" you say,"The left fender was busted by a hit-and-run driver," you are using ______.
A)emphasis
B)appropriateness
C)specificity
D)concreteness
Q3) In the Diverse Voices essay Raj Gaur discusses his struggles integrating Indian English into his American life.Have you spoken with an English speaker from another country,or even another part of this country,and had difficulty understanding their dialect? Should we embrace dialectical differences? Why or why not?
Q4) Pragmatic meaning comes from understanding a message related to the context.
A)True
B)False
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Page 6
Chapter 5: Nonverbal Messages
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/43022
Sample Questions
Q1) ______ is the type of personal space we are most concerned with when thinking about interpersonal communication.
A)Social distance
B)Public distance
C)Intimate distance
D)Personal distance
Q2) Intonation,pitch,and vocalized pauses are all elements of paralanguage.
A)True
B)False
Q3) To improve our chances of successfully interpreting nonverbal messages,we should _______.
A)avoid considering gender,cultural,or individual influences,but instead interpret nonverbal messages equally regardless of the source
B)consider nonverbal messages as separate from verbal message
C)ignore smiley faces and other lexicons when we read e-mails
D)none of the above
Q4) Briefly explain the importance of paralanguage.Give three distinct examples of how paralanguage might (1)contradict, (2)supplement,or (3)complement your verbal message.
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Chapter 6: Listening
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43 Verified Questions
43 Flashcards
Source URL: https://quizplus.com/quiz/43023
Sample Questions
Q1) Other-centered messages _______.
A)are seen as rude in most cultures
B)are more appropriate for women than for men
C)encourage people to elaborate on how they feel about the situation
D)none of the above
Q2) Your roommate has not been doing her fair share of the chores in your apartment.Using the guidelines for offering critique,write a response to your roommate.Note three of the guidelines you used.
Q3) Danielle is listening to her teacher's lecture,working hard to understand so that she can do well on the test.She is engaging in _______ listening.
A)appreciative
B)discriminative
C)empathic
D)active
Q4) Useful notes will usually _______.
A)be very long
B)contain evaluative statements
C)have a brief outline
D)have lots of details
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Chapter 7: Interpersonal Relationships
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43024
Sample Questions
Q1) The relationship stage in which we are more likely to act selflessly is ________.
A)the beginning stage of a friendship
B)the beginning stage of a acquaintance
C)the ending stage of an intimate relationship
D)none of the above
Q2) _______ is a practice of emphasizing someone's positive qualities and focusing less on their negative ones.
A)Neutralization
B)Positive illusion
C)Temporal selection
D)Topical segmentation
Q3) Define the four quadrants of the Johari window.Describe your own Johari window,and explain how it changes in a relationship with a family member compared with a relationship with a classmate.
Q4) Many relationships remain static over time.
A)True
B)False
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9
Chapter 8: Interpersonal Communication
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43025
Sample Questions
Q1) Mary does not like to talk to others about her financial situation.When her friend asks her how much savings she has she says,"Oh,I'm not sure;my parents take care of that," even though she is the one who manages her finances.Mary's response indicates what?
A)a direct strategy to manage privacy
B)an indirect strategy to manage privacy
C)rapport-talk
D)report-talk
Q2) _______ is submitting to another's demands and concealing your needs,rights,desires,and expectations.
A)Aggressive behavior
B)Passive behavior
C)Passive-aggressive behavior
D)Assertive behavior
Q3) From the reading and from life we know that self-disclosure is an important part of interpersonal communication.Think about how you self-disclose in face-to-face interactions vs.online interactions.Are you more or less open in either situation? Do you disclose the same amount or in the same way? Why do you think this is the case?
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Chapter 9: Communicating in Groups
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/43026
Sample Questions
Q1) The adjourning stage of group development should include a termination ritual.
A)True
B)False
Q2) Even though the Bluerays,a local swim team,did not have a single record-holding swimmer on the team,their combined efforts and talents helped them to win the city's championship meet.This is an example of _______.
A)synergy
B)storming
C)groupthink
D)a support group
Q3) What makes a group different from an aggregation of people?
A)Groups are larger than aggregations of people.
B)Groups have goals.
C)Groups always have similar members.
D)Groups engage in communication and aggregations of people do not.
Q4) A homogenous group may face which challenge?
A)difficulty creating new ideas
B)difficulty finding common ground
C)personality-related conflict
D)issue-related conflict
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Chapter 10: Group Leadership and Problem Solving
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/43027
Sample Questions
Q1) Before starting a major section of a project,Aja types up a one-page report that summarizes the issue,major information about it,her group's plan,and their rationale for doing what they plan to do.She prints the document and gives it to her boss.This document is called _______.
A)a symposium
B)an oral brief
C)a written brief
D)a remote access report
Q2) Effective groups periodically stop and evaluate how their interactions are affecting what they are accomplishing.
A)True
B)False
Q3) A person following the recommendations in the text for gaining leadership _______.
A)will undoubtedly become a leader
B)rarely exist in any given group
C)will usually give up the position of leader to a less qualified individual
D)is more likely to gain influence
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Chapter 11: Topic Selection and Development
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/43028
Sample Questions
Q1) A source must be cited within a speech even if it is cited in your bibliography.
A)True
B)False
Q2) If you had several related ideas for a speech topic and wanted to explore the connections between them,you could _______.
A)interview an expert
B)brainstorm
C)create a concept map
D)conduct a survey
Q3) Which of the following statements about the use of quotations is accurate?
A)You should not quote directly in your speech.
B)Your speech should credit the source of the quotation.
C)Your speech should be a simple series of quotations.
D)Your speech should use as many long quotations as you can find.
Q4) How can you be sure to avoid plagiarism during a speech?
Q5) Discuss the positive and negative aspects of using quotations within a speech.
Q6) Imagine you are going to give a speech about smoking on campus.Identify one piece of personal experience or observation,one primary source,one secondary source,and one anecdote that you could use in this speech.
Page 13
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Chapter 12: Organizing Your Speech
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/43029
Sample Questions
Q1) A person who ends a speech about CPR with a dramatic description of how she saved a person's life performing mouth-to-mouth resuscitation is demonstrating
A)vivid impression
B)summary
C)suspense
D)quotation
Q2) One goal of a conclusion is to _______.
A)put yourself at ease
B)leave your audience with a memorable idea or suggestion
C)make the structure of the speech obvious
D)suggest to the audience that you have more to say
Q3) If each main point began with the words "Our clothes indicate," the wording would meet the test of _______.
A)being parallel in structure
B)being in complete sentences for key points
C)having relevant subpoints
D)having a single idea for each point
Q4) What are the characteristics of well-worded main points? Explain why each characteristic is important.
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Chapter 13: Presentational Aids
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/43030
Sample Questions
Q1) If you wanted to show the amount of money spent on defense for six different countries,which type of visual aid would probably be best?
A)a bar graph
B)a drawing
C)a line graph
D)a chart
Q2) June is giving a speech on bird calls.What presentation could June use to help her audience understand three different types of bird calls?
A)a word chart
B)a model
C)a diagram
D)an audio recording
Q3) How does a speaker benefit from using a visual aid?
A)Visual aids distract attention from the speaker.
B)Visual aids are required in any speech class.
C)We remember more when we see and hear.
D)Using visual aids makes you look extra smart.
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Chapter 14: Language
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26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/43031
Sample Questions
Q1) James poses the rhetorical question,"Who in this room doesn't want a million dollars?" at the beginning of his presentation to establish _______.
A)relevance
B)common ground
C)credibility
D)immediacy
Q2) Think about a political message you have heard (a speech,radio address,televised debate,online video,etc. ).Did the speaker adapt their message to a certain group of listeners? Did they alienate other listeners? Use specific ideas from the text to explain.
Q3) An effective oral style _______.
A)tends toward short sentences
B)features plural personal pronouns
C)features descriptive words and phrases
D)incorporates clear structural elements
E)all of the above
Q4) Jargon and slang are appropriate in most situations.
A)True
B)False
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Page 16
Chapter 15: Delivery
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/43032
Sample Questions
Q1) _______ orientation,viewing speaking as an opportunity to engage in a conversation about something you care about,is an effective way to view public speaking.
A)Conversation
B)Communication
C)Performance
D)Interpersonal
E)Impromptu
Q2) Discuss the three phases of public speaking apprehension.Which of the three have you experienced? Which is the most difficult for you to cope with?
Q3) Speaking with no changes in pitch or rate is described as speaking _______.
A)with poor articulation
B)in a monotone
C)speaks in an impromptu manner
D)conversationally
Q4) Common articulation problems include _______.
A)accenting the incorrect syllable
B)slurring sounds and adding a sound where there is none
C)transposing words
D)stuttering and lisping
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Chapter 16: Informative Speaking
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/43033
Sample Questions
Q1) A speech that gives information about how to make gumbo may include a physical exhibition known as a _______.
A)demonstration
B)description
C)definition
D)report
Q2) In a process speech you should _______.
A)be vague so that your audience stays interested.
B)avoid using visual aids because they are distracting
C)include precise,step-by-step instructions
D)always include a demonstration
Q3) _______ is a method of informing that recounts a story of an event,a person's life,or some other account.
A)A narration
B)A demonstration
C)A definition
D)A comparison and contrast
Q4) Creativity is a gift that some people have and others don't.
A)True
B)False
Page 18
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Chapter 17: Persuasive Speaking
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/43034
Sample Questions
Q1) If your audience is very much opposed to your speech goal,_______.
A)you should change your speech topic because you are very unlikely to change their minds
B)you should only expect to move their opinion a little bit closer in your direction
C)you should use the same strategy as those audiences who mildly oppose your speech goal
D)none of the above
Q2) If you support the point that Colorado ski resort towns have been seeing an increase in wildlife habitat loss with the argument that "There have been increased reporting of bear and deer in the downtown area," you would be _______.
A)arguing by analogy
B)arguing from causation
C)arguing by example
D)arguing by sign
Q3) Identify,define,and give an example of four of the fallacies of reasoning in which people engage.Which fallacy do you use most often and why? What are its negative effects? How can you combat that fallacy?
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Page 19