Operations Planning and Control Test
Bank
Course Introduction
Operations Planning and Control focuses on the systematic design, implementation, and continuous improvement of processes required for the efficient production of goods and services. This course explores the frameworks and techniques used in forecasting, capacity planning, inventory management, materials requirements planning (MRP), scheduling, and quality assurance. Students will learn to apply analytical tools to optimize workflow, minimize operational costs, balance supply with demand, and ensure timely delivery of products. Emphasizing real-world applications, the course prepares students to effectively navigate challenges in modern manufacturing and service operations, supporting strategic decision-making in dynamic business environments.
Recommended Textbook Operations Management Sustainability and Supply Chain Management 3rd Canadian Edition by
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16 Chapters
2561 Verified Questions
2561 Flashcards
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Chapter 1: Managing Your Legal Affairs
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127 Verified Questions
127 Flashcards
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Sample Questions
Q1) Explain the concept of legal aid.
Answer: Legal aid is available in limited cases to assist those with legal problems who cannot afford a lawyer.The provision for legal aid varies across the country and applicants may be required to provide details as to financial and substantive eligibility requirements specific to their own province.In any event,students ought to note that not everyone qualifies for legal aid,that even those who qualify may have to pay some legal costs,and that benefits must be repaid in some circumstances.Of particular relevance,a small business owner is usually not able to receive legal aid with respect to the legal issues involving the business.
Q2) Sophisticated clients
A)do not need to retain a lawyer.
B)know that it is better to hire a lawyer than to conduct research on one's own.
C)are willing to pay for legal advice at any cost.
D)tend to be embarrassed to request legal advice.
E)have the skill and confidence to find basic legal information.
Answer: E
Q3) When is a contingency fee agreement most often used?
Answer: Contingency fees are most often used in personal injury or product liability cases.
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Chapter 2: Introduction to the Legal System
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Sample Questions
Q1) Uncle Max just immigrated to Canada and learned some things about our laws and constitution on the plane.Which of the following things he heard is true?
A)The Charter of Rights and Freedoms,part of the Constitution Act,1982,has been entrenched in our constitution and therefore cannot be changed.
B)Our constitution provides that the provincial legislatures have exclusive jurisdiction to enact laws concerning education and property in the province.
C)Our federal parliament is supreme in enacting laws concerning municipalities.
D)The British North America Act of 1867,the first document to determine which classes of subjects could be dealt with by the provinces and which by the federal government,was passed by Queen Elizabeth.
E)There are many aspects of our constitution we have inherited from the United States. Answer: B
Q2) Indicate the three courts that together made up the common law courts.
Answer: Court of Common Pleas,Court of King's Bench,Exchequer Court
Q3) Which province in Canada continues to use a civil code system?
Answer: Quebec
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Chapter 3: The Resolution of Disputes: The Courts and Alternatives to Litigation
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221 Verified Questions
221 Flashcards
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Sample Questions
Q1) Distinguish between the role of the judge and that of the jury in a civil dispute.
Answer: The judge decides questions of law and gives the jury instructions with respect to those matters and their duty.The jury will decide questions of fact.
Q2) Which of the following best describes the process of mediation?
A)Rigid
B)Structured
C)Cooperative/flexible
D)Time-consuming
E)Controversial
Answer: C
Q3) The emphasis of mental health courts is punishment.
A)True
B)False
Answer: False
Q4) What is the standard of proof used in a criminal matter?
Answer: Beyond a reasonable doubt.
Q5) Indicate two alternatives to court action.
Answer: Negotiation,mediation,and arbitration.
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Chapter 4: Intentional Torts and Torts Impacting Business
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152 Verified Questions
152 Flashcards
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Sample Questions
Q1) Where it forces a businessperson to do something that harms the business,even the threat of violence or some other illegal activity can constitute a tort.This tort is known as A)intimidation.
B)deceit.
C)injurious falsehood.
D)conversion.
E)malicious prosecution.
Q2) When a court hears a breach of contract dispute,its job is to A)punish the offender.
B)help the plaintiff.
C)protect the state.
D)compensate the victim of the breach.
E)reward the defendant.
Q3) Explain the difference between qualified and absolute privilege.
Q4) Pursuant to privacy acts,remedies ranging from damages to injunctions and accounting for profits may be awarded.
A)True
B)False
Q5) When someone intentionally scratches your car,for what can you sue?
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Chapter 5: Negligence,Professional Liability,and Insurance
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156 Verified Questions
156 Flashcards
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Sample Questions
Q1) Which of the following statements describes the standard expected of experts?
A)Require skills and abilities expected of an average person.
B)Must exercise skill with degree of care expected from a reasonable person in that profession.
C)Inexperience excuses incompetence.
D)Common practice always sets the appropriate standard.
E)The standard of an expert need be perfection.
Q2) The occurrences of professional malpractice actions have decreased dramatically in recent years,due largely to the increased availability of liability insurance.
A)True
B)False
Q3) Joe was driving his automobile when Sam came from a side street and went through a stop sign without stopping,almost causing an accident.Joe swerved to avoid Sam and was successful in doing so.He wrote down Sam's licence number and sued Sam for his negligent driving.Indicate the expected result.
Q4) Discuss how legislation has impacted in the field of negligence.
Q5) With respect to limitation clauses in standard form insurance contracts,on what basis do the courts typically interpret clause ambiguity?
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Chapter 6: The Elements of a Contract: Consensus and Consideration
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184 Verified Questions
184 Flashcards
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Sample Questions
Q1) Which of the following would best satisfy the requirements for a good legal offer?
A)"I'll pay you at least $300 for your horse,Blackie,and even more if the horse is lucky."
B)"I'll drive you to Seattle on Saturday."
C)"The purchaser will pay $1000 for one of the seller's laser printers,the exact model to be determined at a later date."
D)"I'll give you $1 for your new green bike."
E)On a flyer placed on your windshield):"We have the best offer in town! A mint 1956 Chevrolet for $20,000."
Q2) In contract cases,the court generally
A)does not look to see if the bargain is fair.
B)attempts to punish the party in breach of the contract by imposing a sentence.
C)will rewrite an agreement for the parties if their existing agreement did not include all the essential terms.
D)will enforce all promises.
E)will require the recipient of a service to pay a reasonable price where it is determined that the agreed-upon price was too low.
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Page 8
Chapter 7: The Elements of a Contract: Capacity, Legality, and Intention
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Sample Questions
Q1) Contracts may be in writing,they may be under seal,or they may simply be verbal,but they may not be implied from the conduct of the parties.
A)True
B)False
Q2) Joe advertised his house for sale and Sam came to have a look at it.While there,they haggled and struck a bargain that Sam would purchase the house for $400,000.They shook hands on the deal and Sam went home.That night,while thinking about it,Sam realized that the house wasn't exactly what he wanted,and so the next day he wrote a letter to Joe stating,"I'm writing this note to let you know that I've changed my mind with respect to the purchase of your home for $400,000,and since the contract isn't valid in any case,I don't expect to hear any more of the matter.Sincerely,Sam." Joe sued Sam for breach of contract.Discuss the legal position of the parties,including any defences available to Sam.
Q3) A signature equivalent for electronic documents might be a password or some other form of encryption.
A)True
B)False
Q4) When will the court waive the requirement of writing?
Q5) Describe an "executed contract" and provide an example.
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Chapter 8: Factors Affecting the Contractual Relationship
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Sample Questions
Q1) In order to succeed in suing for a misrepresentation,the misrepresentation must have been in writing.
A)True
B)False
Q2) What is the significance of an assignment being "statutory" rather than merely an "equitable" assignment?
Q3) Which one of the following will be excluded by the parol evidence rule?
A)Express terms
B)Extrinsic evidence
C)Evidence of implied terms
D)A condition precedent
E)Evidence of a collateral agreement
Q4) A provision in equity whereby one person transfers property to a second person obligated to use it to the benefit of a third is known as ________.
Q5) Misunderstanding occurs when each party has a different understanding of the terms of the agreement,in which case the courts apply a reasonable interpretation of the contract.
A)True B)False
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Chapter 9: The End of the Contractual Relationship
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Sample Questions
Q1) Which of the following is true with regard to tender of performance?
A)If the seller attempts to deliver the contract goods at the time and place designated in the contract but the buyer refuses delivery,the seller will have to make another attempt to deliver before he can sue for breach of contract.
B)If Pete shows up at Valley Service Station to fix the gas pumps on the date and at the time he was supposed to,but Valley's manager tells him to come back later,Pete has no further obligations and can sue for breach of contract.
C)If Walt attempts to pay Sarah the $750 debt he owes her with a cheque on the date and at the place designated in the contract,she will have to accept that cheque even though there was no mention of payment by cheque in the contract.
D)If Ivan attempts to pay his $25 debt to Jan in 25-cent pieces,that attempt constitutes a lawful tender of Ivan's obligation.
E)If Sam attempts to deliver the truckload of strawberries at Frank's produce plant at 8:00 p.m.Saturday,they cannot be refused as long as the delivery was before the specified July 10 deadline.
Q2) Explain what is meant by an accounting as a remedy in contract law.
Q3) What is the result of a repudiation?
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Chapter 10: Agency and Partnership
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Sample Questions
Q1) Which of the following is correct with respect to limited partnerships?
A)Limited partnership refers to the fact that no more than five people are allowed to be partners in such partnerships.
B)Limited partnership refers to the fact that limited partnerships can only carry on in certain kinds of businesses.
C)Limited partnership refers to the fact that some partners have limited liability.
D)Limited partnership refers to the fact that some partnerships are only created for a limited period of time.
E)Limited partnership refers to the fact that the partnership can only issue common shares.
Q2) Joe,Harry,and Sam opened up a partnership supplying accounting services to the general public in a small town.Harry and his wife,unknown to Joe and Sam,also carried on a mail-order business at night that had nothing to do with accounting.Harry would,however,often come into the partnership office to use the photocopier and computer for correspondence related to his mail-order business.Joe and Sam found out about this activity when Harry forgot to take some papers away from the photocopier one night.Explain Harry's legal position.
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Page 12
Chapter 11: Corporations
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Sample Questions
Q1) Directors owe a fiduciary duty to the public.
A)True
B)False
Q2) When a personal guarantee has been signed by a shareholder,the creditor can demand payment from that shareholder despite the separate legal entity nature of the corporation.
A)True
B)False
Q3) Where a corporation is not able to pay the debts it owes,the creditors can turn to the shareholders for payment.
A)True
B)False
Q4) It is common practice in Canada and the United States to put a value on the share,making it a par-value share.
A)True
B)False
Q5) A corporation is a fiction that does not exist in reality.
A)True
B)False
Q6) Explain the power of a minority shareholder in decision-making situations.
Page 13
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Chapter 12: Employment
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Sample Questions
Q1) Collective agreements must have provisions in them providing for the arbitration of which of the following kinds of disputes?
A)Jurisdictional dispute
B)Rights dispute
C)Interest dispute
D)Recognition dispute
E)Commercial disputes
Q2) Which one of the following is just cause for dismissal?
A)Absenteeism twice in the last year
B)Tardiness once in the last two years
C)Refusal to work in an unsafe work environment
D)Habitual negligence or incompetence
E)No work to do
Q3) How is certification obtained?
Q4) Distinguish between the terms bargaining agent and bargaining unit.
Q5) Dismissal without reasonable notice must be based on employee wrongdoing or a failure to perform the job.
A)True
B)False
Q6) What constitutes "just cause"?
Page 14
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Chapter 13: Intellectual Property
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Sample Questions
Q1) Joe worked for Harry's Fine Toys for a period of six years.In September,he left Harry's Fine Toys and went to Sam's Toy Shop,a competitor,and disclosed Harry's Christmas line of toys.What could Harry do under these circumstances?
Q2) In an article about the patents held by the Research Services Office at the University of Waterloo,it was written that none of the patents were there because someone set out to invent something new."If we knew what it was that creates innovation,we would all be millionaires...it's chance,brilliance,an offhand remark...." We know that to obtain a patent we need to have created an "invention." Which of the following best defines a patentable invention?
A)A new and useful machine
B)An original artistic work
C)A significant scientific principle
D)Novel information used in a person's business which gives him or her a competitive edge
E)A unique mark identifying a business or product
Q3) Explain how a patent is obtained.
Q4) Indicate the kinds of things that are covered by trademark legislation.
Q5) Which international agreements and treaties influenced the 2012 amendments to the Copyright Act?
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Chapter 14: Real and Personal Property and Protection of the Environment
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Sample Questions
Q1) A gratuitous bailment can occur when someone borrows an item from a neighbour. A)True
B)False
Q2) Leasehold estates are another way of describing landlord and tenant relationships.
A)True
B)False
Q3) An option agreement is
A)a contract transferring the fee simple to a new owner.
B)a contract by which the offeror of property promises to hold his offer open for a period of time during which the offeree can accept the offer and the property can't be sold to another.
C)a contract by which an offeree promises to buy the property offered at a later date set in the contract.
D)a contract that provides that a seller will retain the title in the property until the buyer has made all of the required payments.
E)a contract that provides that a debtor will transfer title in the property to a creditor as security for repayment of the debt.
Q4) What is the lessor's obligation to ensure quiet enjoyment?
Page 16
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Chapter 15: Priority of Creditors
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Sample Questions
Q1) A continuing guarantee
A)allows a creditor to advance further funds without affecting the obligation of the guarantor to pay in the event of default.
B)is a primary obligation of a third party to pay a debt along with a debtor.
C)is a written commitment not to pursue a legal claim against another.
D)is an equitable principle assuring that when security is repossessed,there will be a period of time during which the debtor can still make payment.
E)allows a breaching party to pay an amount specified in a contract,rather than facing a lawsuit for damages.
Q2) Distinguish between a guarantee and an indemnity.
Q3) Some debtors can submit a reorganization proposal to avoid bankruptcy.
A)True
B)False
Q4) What is the primary remedy available when goods have been used to secure a loan which has been defaulted?
Q5) Explain the purpose of the Fraudulent Preferences Act (name will vary from province to province).
Q6) Once the bankrupt has been discharged,explain his status.
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Chapter 16: Sales and Consumer Protection
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Sample Questions
Q1) Discuss the common law and legislative enactments in place controlling debt collection agencies.
Q2) Distinguish between a sale and an agreement to sell.
Q3) The Gift Card Regulation stipulates that gift cards are allowed to have expiry dates. A)True
B)False
Q4) Every Canadian jurisdiction has now enacted an international Sale of Goods Act. A)True
B)False
Q5) To which one of the following contracts would the Sale of Goods Act apply?
A)A contract for a table where title to the table will not pass to the buyer until some future date
B)A contract for the assignment of a company's accounts receivable
C)A contract by which two computer programs were swapped for two others
D)A contract with a dentist to have a tooth filled
E)A contract for the purchase of a farm
Q6) Explain the rights conveyed in an "unpaid seller's lien."
Q7) Explain what common law recourse there is against manufacturers when they manufacture a faulty or dangerous product.
Page 18
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