Operations Management
Midterm Exam
Course Introduction
Operations Management is a course designed to introduce students to the core principles, strategies, and techniques used to efficiently manage the processes that transform inputs into finished goods and services. The course covers topics such as process analysis, capacity planning, inventory management, supply chain coordination, quality control, and project management. Emphasizing both manufacturing and service environments, students learn how operations contribute to organizational competitiveness and how operational decisions impact overall business performance. Practical tools, quantitative methods, and real-world case studies are used to help students analyze operational challenges and develop effective solutions.
Recommended Textbook
Introduction to Project Management 2nd Edition by Kathy Schwalbe
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8 Chapters
653 Verified Questions
653 Flashcards
Source URL: https://quizplus.com/study-set/1895
Page 2
Chapter 1: An Introduction to Project, program, and Portfolio Management
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/37825
Sample Questions
Q1) A project has a definite beginning and a definite end.
A)True
B)False Answer: True
Q2) Project ____ work with the project sponsors,the project team,and the other people involved in a project to meet project goals.
A) organizers
B) designers
C) handlers
D) managers
Answer: D
Q3) A program ____ provides leadership and direction for the project managers heading the projects within the program.
A) director
B) organizer
C) facilitator
D) manager
Answer: D
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Chapter 2: Project, program, and Portfolio Selection
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/37826
Sample Questions
Q1) A(n)____________________ is a group of projects managed in a coordinated way to obtain benefits and control not available from managing them individually.
Answer: program
Q2) According to Dr.Robert Kaplan and Dr.David Norton,a balanced scorecard rejects most traditional financial measures.
A)True
B)False
Answer: False
Q3) In portfolio management the "____" task should occur first.
A) prioritize projects on a list
B) apply modern portfolio theory
C) divide projects into investment categories
D) put all projects in one list
Answer: D
Q4) ____________________ projects helps you see the big picture,such as how many projects are supporting a growth strategy,how many are helping to increase profit margins,how many relate to marketing,and how many relate to materials.
Answer: Categorizing
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Chapter 3: Initiating Projects
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/37827
Sample Questions
Q1) If project managers have ____ management commitment,they will also have adequate resources and be able to focus on completing their specific projects.
A) low
B) middle
C) top
D) junior
Answer: C
Q2) ____________________ begins as the project manager works with the team and other stakeholders to hold a kick-off meeting for the project and produce a stakeholder analysis,a business case,a project charter,and a preliminary scope statement.
Answer: Initiating
Q3) A crucial part of the project charter is the ____ section,where key project stakeholders sign the document to acknowledge their agreement on the need for the project.
A) membership
B) revision
C) sign-off
D) acknowledgement
Answer: C
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Chapter 4: Planning Projects, part I Project Integration, scope,
time, and Cost Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) There is usually no cost or duration associated with a milestone.
A)True
B)False
Q2) A WBS ____________________ is a document that describes WBS tasks in detail.
Q3) ____ is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.
A) Crashing
B) Deflating
C) Compacting
D) Minimizing
Q4) What is the PERT weighted average based on an optimistic estimate of six days,a most likely estimate of eight days,and a pessimistic time of twelve days?
A) six
B) eight
C) eleven
D) twelve
Q5) Project ____________________ involves devising and maintaining a workable scheme to ensure that the project meets its scope,time,and cost goals as well as organizational needs.
Page 6
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Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/37829
Sample Questions
Q1) Many people should be responsible for monitoring each risk event.
A)True
B)False
Q2) One side (axis)of a(n)____________________/impact matrix or chart lists the relative probability of a risk event occurring,and the other side (axis)of the chart shows the relative impact of the risk event occurring.
Q3) Three broad categories of contracts are fixed price,or lump sum; ____; and time and material.
A) cost intensive
B) cost averse
C) cost reducing
D) cost reimbursable
Q4) A(n)____ histogram is a column chart that shows the number of resources required for or assigned to a project over time.
A) resource
B) requirements
C) allocation
D) assignment
Q5) A(n)____________________ is a standard of measurement. Page 7
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Page 8
Chapter 6: Executing Projects
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/37830
Sample Questions
Q1) The products of a project are produced during project execution.
A)True
B)False
Q2) ____________________ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside of the organization itself.
Q3) How does the use of team-based rewards and recognition systems promote team development?
Q4) ____________________ -and-effect diagrams-also called fishbone diagrams (because their structure resembles a fishbone)or Ishikawa diagrams (named after their founder)-can assist in ensuring and improving quality by finding the root causes of quality problems.
Q5) If you want to praise a project team member for doing a good job,a(n)____ would most likely want everyone to hear about her good work.
A) introvert
B) extrovert
C) recluse
D) loner
Q6) ____________________ is a relationship of harmony,conformity,accord,or affinity.
Page 9
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Chapter 7: Monitoring and Controlling Projects
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/37831
Sample Questions
Q1) It is not possible for project managers to observe and discuss the work of virtual workers.
A)True
B)False
Q2) Which of the following actions will most likely improve team productivity?
A) Ensure that social events are mandatory and include a business-related goal.
B) Expand the size of work teams to over seven members.
C) Reduce the amount of attention paid to virtual team members.
D) Acknowledge individual and group accomplishments.
Q3) Describe the process of monitoring and controlling project work.
Q4) In the context of earned value management,the ____ cost is the total direct and indirect costs incurred in accomplishing work on an activity during a given period.
A) real
B) estimated
C) actual
D) projected
Q5) A(n)____________________ is a matter under question or dispute that could impede project success.
Q6) A(n)____________________ is a bar graph of a distribution of variables.
Page 10
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Chapter 8: Closing Projects and Best Practices
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) A higher ____ level for an organization enhances overall project performance.
A) advancement
B) maturity
C) awareness
D) staffing
Q2) Highlight several important features of the final project report for the Just-In-Time Training project.
Q3) According to Robert Butrick,you should only engage stakeholders in the last stage of a project.
A)True
B)False
Q4) Project ____ are usually most interested in making sure that final products,services,or results are delivered on schedule and within budget.
A) managers
B) auditors
C) sponsors
D) handlers
Q5) ____________________ closure procedures should define the approval process for all project deliverables.
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