Nursing Leadership and Management Test Bank
Course Introduction
Nursing Leadership and Management explores the essential principles, theories, and practices that guide effective leadership and management within healthcare settings. This course covers key topics such as decision-making, team building, communication, conflict resolution, strategic planning, and resource management, with a focus on the unique challenges faced by nurse leaders. Students will analyze leadership styles, examine organizational structures, and develop skills necessary to lead diverse healthcare teams, promote quality patient care, and drive positive change in complex, dynamic environments.
Recommended Textbook
Essentials of Nursing Leadership and Management 3rd Edition by Patricia Kelly
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18 Chapters
521 Verified Questions
521 Flashcards
Source URL: https://quizplus.com/study-set/916
Page 2
Chapter 1: Nursing Leadership,Management,and Motivation
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18022
Sample Questions
Q1) Which of the following researchers did not coin the phrase "Leaders are people who do the right thing; managers are people who do things right"? Select all that apply.
A)Kotter (1990)
B)Stodgill (1948)
C)McCall (1998)
D)Bennis and Nanus (2003)
Answer: A,B,C
Q2) Lussier (1999)noted that there are content motivation theories and process motivation theories.Which of the following is considered a process motivation theory?
A)equity theory
B)hierarchy of needs theory
C)expectancy-relatedness-growth theory
D)hygiene maintenance and motivation factors
Answer: A
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3
Chapter 2: The Health Care Environment
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18023
Sample Questions
Q1) The link between adverse patient outcomes and cleanliness was discovered by:
A)W. Edwards Deming
B)Florence Nightingale
C)Isabel Hampton Robb
D)Dorothea Dix
Answer: B
Q2) One factor of hospital design which could improve patient outcomes is:
A)exposure to natural light
B)carpeted hallways and rooms
C)good interior design
D)short hallways for nurses
Answer: A
Q3) How many Americans under the age of 65 feel they lack access to health care services due to their lack of any form of insurance?
A)23 million
B)47 million
C)56 million
D)15 million
Answer: B
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Page 4
Chapter 3: Nursing Today
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/18024
Sample Questions
Q1) The Johns Hopkins Nursing Evidence-based Practice Model is based on the initials PET.These initials stand for:
A)problem, evidence, transmission
B)practice question, evidence, transmission
C)problem, evidence, translation
D)practice question, evidence, transition
Answer: D
Q2) Sentinel events have been found to be linked to:
A)poor quality care
B)ineffective team communication
C)preventable errors
D)autonomy of health professionals
Answer: B
Q3) The National Prevention Strategy includes all of the following except:
A)healthy and safe communities
B)elimination of health disparities
C)smoking cessation programs
D)community preventative services
Answer: C
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Page 5
Chapter 4: Decision Making, Critical Thinking, Technology, and Informatics
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/18025
Sample Questions
Q1) The National Quality Forum is based on a ____ step approach for health care quality measurement and reporting.
A)five
B)three
C)six
D)four
Q2) DeLaune and Ladner (2011)have identified some limitations or obstacles to effective decision making that nurses may encounter in various health care settings.Which of the following is not one of these obstacles or limitations?
A)choosing decisions that are too narrow or too precise.
B)failing to obtain all the necessary information
C)failing to intervene and evaluate the solution or decision appropriately
D)jumping to conclusions without examining the situation completely
Q3) What does the acronym PERT stand for?
A)a type of PDA
B)a decision tree
C)a type of conditioner
D)a tool used for timing of decisions
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Chapter 5: Inter-Professional Teamwork and Collaboration
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/18026
Sample Questions
Q1) The Tuckman and Jensen (1977)Conceptual Model of team process development includes five stages.However,not all teams go through them in order.During which stage do team members start to work together cooperatively within the group?
A)adjourning
B)forming
C)performing
D)norming
Q2) Nurse X has a newly admitted 67-year-old male patient (Mr.Z)who has a diagnosis to rule out MI.She telephones Mr.Z's physician and tells him,"Mr.Z has a pulse of 160."
Which step of Crew Resource Management did she use?
A)opening or attention getter
B)state your concern
C)state the problem as you see it
D)obtain agreement (or buy-in)
Q3) Which of the following is considered a group maintenance role for a team member?
A)encourager
B)coordinator
C)Blocker
D)Orienter
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Page 7
Chapter 6: Change, Innovation, and Conflict
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/18027
Sample Questions
Q1) Which of the following are steps in Havelock's Change Model? Select all that apply.
A)build relationships
B)unfreeze
C)diagnose problem
D)adopt
E)acquire resources
F)Choose solution
Q2) The theory that is based on responsiveness and flexibility is:
A)change theory
B)chaos theory
C)learning organization theory
D)diffusion of innovations theory
Q3) The constant reflection,clarification,and improvement of internal pictures/views of the world and how this shapes our behaviors and decisions refers to which learning discipline defined by Senge,Kleiner,Roberts,Ross,and Smith (1994)?
A)systems thinking
B)shared vision
C)personal mastery
D)mental models
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Page 8
Chapter 7: Power and Politics
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/18028
Sample Questions
Q1) The 1974 Taft-Hartley Amendments to the Waggoner Act guaranteed:
A)nurses do not have to strike
B)the continuation of adequate patient care
C)nurses can vote to strike
D)nurses can have a spokesman
Q2) A source of power that is derived from the knowledge and skills that nurses possess is referred to as:
A)legitimate power
B)expert power
C)referent power
D)reward/coercion power
Q3) The primary benefit to the nurse having power is that the nurse can:
A)do more good
B)move up the clinical ladder
C)gain more education
D)obtain a management position
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Chapter 8: Delegation of Patient Care
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18029
Sample Questions
Q1) The provision of guidance,direction,evaluation,and follow-up by a licensed nurse for tasks provided by an NAP (nursing assistive personnel)is called:
A)delegation
B)accountability
C)authority
D)supervision
Q2) Five factors to consider when _____ are: potential for harm,complexity of the task,amount of problem solving and innovation required,predictability of outcome,and level of patient interaction.
A)supervising
B)delegating
C)directing
D)staffing
Q3) People who have an external locus of control have a strong:
A)belief in fate, luck, and chance
B)belief in taking action and not waiting for luck or fate to intervene
C)need to invest their time in traditional activities
D)need to invest their time in nontraditional activities
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Chapter 9: Effective Staffing
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18030
Sample Questions
Q1) Acuity data and nursing hours per patient day (NHPPD)are concrete parameters that are used primarily for:
A)benchmarking
B)adjusting staffing levels
C)developing nursing budgets
D)reviewing patient care outcomes
Q2) A measurement tool used to articulate the nursing workload for a specified patient or group of patients over a specific period of time is called:
A)benchmarking
B)skill mix
C)staffing pattern
D)patient classification
Q3) On your inpatient ob-gyn unit,the model of patient care delivery consists of a group of patients who are cared for by an RN,an LPN,and a nursing assistive personnel (NAP).This patient care model is called:
A)functional nursing
B)team nursing
C)total patient care
D)primary nursing
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Chapter 10: Budget Concepts for Patient Care
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18031
Sample Questions
Q1) Obtaining information on Medicare services is considered:
A)demographic information
B)regulatory information
C)strategic information
D)competitive information
Q2) An expense that is associated with patient care is:
A)fixed
B)indirect
C)direct
D)variable
Q3) In the budget preparation phase,obtaining information regarding a competitor's performance is considered:
A)demographic information
B)regulatory influences
C)strategic initiatives
D)competitive analysis
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Page 12
Chapter 11: Strategic Planning and Organizing of Patient
Care for Quality and Safety
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31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/18032
Sample Questions
Q1) One Force of Magnetism occurs when the chief nursing officer is a member of the executive team.This is known as:
A)management style
B)organizational structure
C)quality nursing leadership
D)image of nursing
Q2) Which of the following are some of the goals of the Magnet Recognition Program? Select all that apply.
A)promote quality in a manner that supports nursing practice
B)identify potential patient safety concerns
C)identify excellence in the delivery of nursing service to patients
D)provide a means for the dissemination of best practices in nursing services
Q3) Using a matrix design organizational chart defines:
A)a rigid hierarchy
B)varying levels of responsibility
C)the reporting lines
D)the task to be accomplished
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Page 13
Chapter 12: Time Management and Setting Patient Care
Priorities
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18033
Sample Questions
Q1) Reed and Pettigrew (2006)identified some additional time wasters that may contribute to a lack of outcome achievement by nurses during their shifts.Which of the following is not one of these identified time wasters?
A)complaining
B)perfectionism
C)enthusiasm
D)disorganization
Q2) The third level of priority according to Maslow includes patients who:
A)remain unstable
B)are stable and predictable
C)need hourly monitoring
D)the nursing assistant can care for
Q3) When determining which patient has the priority to be assessed first,the nurse should always evaluate the patient who is:
A)unstable
B)having pain
C)on the ventilator
D)receiving blood
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Chapter 13: Quality Improvement and Evidence Based Patient Care
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/18034
Sample Questions
Q1) The acronym FOCUS is a type of process improvement methodology.What does FOCUS stand for?
A)Focus, Organize, Understand, Substantiate
B)Focus, Opportunity, Continuous, Utilize, Substantiate
C)Focus, Organize, Clarify, Understand, Solution
D)Focus, Opportunity, Continuous (process), Understand, Solution
Q2) The Model for Improvement begins with three questions.Which are these three questions? Select all that apply.
A)What are we trying to accomplish?
B)What change is needed for improvement?
C)What change can we make that will result in improvement?
D)How will we know that a change is an improvement?
Q3) One way to monitor quality is by:
A)benchmarks
B)regulatory compliance
C)practice guidelines
D)dashboards
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Page 15
Chapter 14: Legal Aspects of Health Care
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/18035
Sample Questions
Q1) According to contract law,an agreement must contain the following in order to be considered legal:
A)an agreement between two people that states what the first party must do
B)an agreement between two people in which a fee was paid up front
C)a mutual understanding of the obligations that the contract imposes upon each party
D)must be a written document
Q2) Identify the reasons nurses may need to carry their own malpractice insurance.Select all that apply.
A)their institution's insurance may not cover them if they fail to comply with its policies and procedures.
B)nurses are being named individually in lawsuits.
C)their institution may fail to cover them if they acted outside the scope of their employment.
D)nurses are being considered easy targets for lawsuits.
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Chapter 15: Ethical Aspects of Health Care
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/18036
Sample Questions
Q1) An example of teleology is:
A)do unto others as you would have them do unto you
B)murder is always wrong
C)the achievement of a good outcome justifies using less than desirable means to attain it
D)a person's character must be developed so that he will be predisposed to behave virtuously
Q2) The duty to do good to others and maintain a balance between those items that may cause harm and those that may cause good is called:
A)fidelity
B)nonmaleficence
C)beneficence
D)veracity
Q3) A patient with cancer has made the decision that he will no longer have chemotherapy.This patient is practicing the ethical principle of:
A)autonomy
B)nonmaleficence
C)veracity
D)fidelity
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Page 17
Chapter 16: Culture, Generational Differences, and Spirituality
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18037
Sample Questions
Q1) Cultural beliefs serve to:
A)guide decisions
B)help people adjust
C)understand other cultures
D)help with acculturation
Q2) Which of the following are characteristics of the Traditional generation?
A)workaholic, strong-willed, and work for material gain, promotions, job security, and corner offices
B)seek a balance between work and leisure
C)they expect countless options and focus on early retirement
D)obligated to conform and believe that work is one's duty
Q3) There are several dimensions of primary importance in organizational culture.Which of the following is not one of these?
A)vision statement
B)relative diversity
C)resource allocation and reward
D)degree of change
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Page 18
Chapter 17: NCLEX-RN Preparation and Your First Job
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30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/18038
Sample Questions
Q1) A new hire would expect to receive information on _____ during a unit-specific orientation.
A)benefits
B)IV pumps
C)patient safety standards
D)CPR
Q2) What percent of NCLEX-RN exam test questions are related to the management of care?
A)16%-22%
B)10%-16%
C)13%-19%
D)8%-14%
Q3) The 360-degree feedback tool can help the nurse evaluate performance.Some aspects of the 360-degree feedback evaluation tool include which of the following? Select all that apply.
A)potentially provides a broader and more balanced assessment
B)is time-consuming
C)does not include patient interviews or assessments
D)includes peer reviews
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Page 19
Chapter 18: Career Planning and Achieving Balance
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29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/18039
Sample Questions
Q1) The following list contains some identified strategies to maintain physical health.Which item below does not belong in this list?
A)good nutrition
B)physical exercise
C)stress prevention exercises
D)sleep
Q2) Which of the following thought distortion statements involves jumping to conclusions?
A)"Everyone thinks I am going to fail NCLEX, so why should I study"
B)"I made a mistake. I'm not good enough to be a nurse"
C)"Either you like my proposal and we will follow it or we won't"
D)"If I don't get this promotion, I'll be stuck at this job forever"
Q3) The statement "I maintain a daily journal" is an example of which type of health assessment area question?
A)intellectual
B)emotional
C)social
D)spiritual
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