Nursing Leadership and Management
Exam Solutions
Course Introduction
Nursing Leadership and Management explores the fundamental roles and responsibilities of nursing leaders and managers across healthcare settings. The course covers key concepts such as leadership styles, effective communication, decision-making, delegation, conflict resolution, and team building. It emphasizes the application of leadership theories to real-world situations, strategic planning, quality improvement, ethical and legal considerations, and the management of change in healthcare environments. Students gain the skills necessary to lead interprofessional teams, foster a culture of safety, advocate for patients and staff, and drive organizational excellence in nursing practice.
Recommended Textbook
Nursing Leadership and Management 2nd Canadian Edition by Patricia Kelly
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22 Chapters
442 Verified Questions
442 Flashcards
Source URL: https://quizplus.com/study-set/2429
Page 2
Chapter 1: Canadas Health Care Environment
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48250
Sample Questions
Q1) Which type of a health care delivery system best describes regionalization of health care in Canada?
A) consolidated
B) integrated
C) accountable
D) primary care
Answer: B
Q2) Which of the following dollar amounts is spent on health care per person in Canada,based on Statistics Canada data for 2010?
A) $6,500
B) $5,614
C) $1,200
D) $850
Answer: B
Q3) Which of these goals best describes the goal of population health?
A) to improve the health of an entire population
B) to analyze the health status of a population
C) to improve immunization rates among a population
D) to improve child health in a particular population
Answer: A
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Chapter 2: Basic Clinical Health Care Economics
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18 Verified Questions
18 Flashcards
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Sample Questions
Q1) The study of economics is based on three premises.Which of the following is one of those premises?
A) abundance of resources
B) a single product to produce
C) scarcity of resources
D) consumers' ability to pay
Answer: C
Q2) What is the term for unselfish concern for the welfare of others?
A) ethics
B) altruism
C) egoism
D) paternalism
Answer: B
Q3) What is the main strategy associated with discussions about reform in health care delivery?
A) increasing the reliance on private insurance
B) changing the taxed-based funding arrangement
C) privatizing
D) implementing user fees
Answer: C
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Chapter 3: Evidence-Based Practice
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18 Verified Questions
18 Flashcards
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Sample Questions
Q1) Which of the following is an evidenced-based nursing program or initiative in Canada?
A) Joanna Briggs Evidence Based Nursing and Midwifery
B) Sara Cole Hirsch Institute for Best Nursing Practice Based on Evidence
C) Nursing Health Services Research Unit
D) The University of York Centre for Evidenced Based Nursing
Answer: C
Q2) Despite the importance of evidence-based medicine,many physicians have been concerned that it may most devalue which of the following factors?
A) individual preference
B) clinical expertise
C) continuing education
D) the art of clinical medicine
Answer: D
Q3) What does the term EPC stand for in relation to health care research?
A) evidence-based care
B) evidence-based practice and collaboration
C) evidence-based practice centres
D) evidence-based consultations
Answer: C
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Chapter 4: Nursing and Health Care Informatics
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) What is the technology that allows practitioners to practice procedures realistically without an actual patient?
A) visualization
B) exposure therapy
C) virtual reality
D) simulation
Q2) Which of the following is an example of a user group?
A) MS-HUG
B) AMIA
C) MRI
D) CPRI
Q3) What is the term for the interoperability of systems and linkages for exchange of data across disparate systems?
A) data capture
B) storage
C) patient-focused system
D) information communication
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Page 6
Chapter 5: Population-Based Health Care Practice
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18 Verified Questions
18 Flashcards
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Sample Questions
Q1) Which of the following is used in population-based nursing practice to assess,diagnose,plan,implement,and evaluate nursing practice?
A) NANDA
B) comorbidities nursing assessment
C) nursing process
D) population assessment
Q2) What is the term for the level of health of an individual,family,group,population,or community?
A) instrumental activities of daily living
B) functional health status
C) health status
D) health-related quality of life
Q3) In relation to community health,to what does CHC refer?
A) Community Health Counsellor
B) Community Health Centre
C) Civic Homeless Cooperative
D) Community Housing Centre
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Chapter 6: Personal and Interprofessional Communication
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which type of organizational communication occurs when a nurse recommends to her nurse manager a more efficient approach to organizing care?
A) downward
B) upward
C) lateral
D) diagonal
Q2) Which of the following is considered the most influential in conveying a verbal message?
A) tone
B) eye contact
C) content
D) the sender's vocabulary
Q3) The traditional modes of communication are verbal and nonverbal.Which of the following is considered a third communication mode?
A) writing
B) touch
C) electronic methods
D) face to face
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8
Chapter 7: Politics and Consumer Partnerships
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which of these client groups most benefits when nurses participate in public policy?
A) those living in poverty
B) those knowledgeable about health care
C) vocal consumers
D) those marginalized with little or no voice
Q2) Which of the following makes up the stakeholders in health care?
A) health care providers
B) everyone
C) special interest groups
D) government
Q3) What is the projected median age range of the Canadian population for 2036?
A) 30 to 35 years
B) 36 to 39 years
C) 40 to 42 years
D) 42 to 45 years
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9
Chapter 8: Nursing Leadership and Management
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which of the following is a common title for a middle-level manager position?
A) first line manager
B) director
C) vice president of client care services
D) chief nurse executive
Q2) Which of the following are the desirable leadership characteristics identified by Kirkpatrick and Locke?
A) respectability,trustworthiness,flexibility
B) self-confidence,innate qualities,progression of experiences,influence of significant others,personal life factors
C) intelligence,self-confidence,determination,integrity,sociability
D) drive,desire to lead,honesty,self-confidence,cognitive ability,knowledge of business
Q3) Which of the following types of theories are exemplified by scientific management,bureaucratic theory,and administrative principles?
A) organizational theories
B) modern management theories
C) classical management theories
D) leadership theories
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Chapter 9: Effective Team Building
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) In a team setting,which of these factors should be considered when selecting a decision-making approach?
A) next meeting date
B) complexity of the situation
C) anticipated outcome
D) situation and desired outcome
Q2) Which combination of factors is critical for successful teamwork?
A) clinical expertise,education,leadership style
B) personality,experience,temperament
C) temperament,experience,clinical expertise
D) education,personality,leadership style
Q3) Which decision-making style would you utilize when a decision has to be made quickly and the task is relatively simple?
A) participatory
B) autocratic
C) consultative
D) majority rule
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11
Chapter 10: Budget Concepts for Client Care
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20 Flashcards
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Sample Questions
Q1) In terms of the budget,which category would include a donation coming to an organization?
A) profit
B) revenue
C) dashboard
D) variance
Q2) Which type of budget accounts for both revenue and expenditures associated with the day-to-day functions of a department or organization?
A) an operating budget
B) a capital budget
C) a construction budget
D) an accounting budget
Q3) Which of these documentation tools would you use to provide a snapshot of information and activity at a specific time?
A) strategic plan
B) variance report
C) balanced budget
D) balanced scorecard
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12
Chapter 11: Effective Staffing
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which term is applied to client pairings to which nursing acuity has been assigned?
A) resource intensity weights
B) prototype system
C) case mix groups (CMGs)
D) scorecard
Q2) Which of these terms refers to a full-time employee who works 37.5 hours a week?
A) 0.5 FTE
B) 0.8 FTE
C) 0.9 FTE
D) 1.0 FTE
Q3) How many hours does a full-time employee work per year?
A) 1,040 hours
B) 1,664 hours
C) 1,872 hours
D) 1,950 hours
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13
Chapter 12: Delegation of Nursing Care
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48261
Sample Questions
Q1) According to the Canadian Nurses Association,which of the following responsibilities are included when nurses delegate?
A) being accountable for decisions,assessing expertise and education,and evaluation of outcomes
B) knowing staff preferences and usual roles
C) determining skills and evaluating outcomes
D) assigning regular breaks and determining progress on delegated tasks
Q2) Which of these personnel is an example of an unregulated care provider?
A) registered nurse
B) physician
C) health care aide
D) dentist
Q3) How do health care organizations benefit by using unregulated care providers (UCPs)?
A) The UCP performs nursing duties.
B) The UCP completes assessments of clients.
C) The UCP evaluates responses to treatments.
D) The UCP helps to reduce health care costs.
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Chapter 13: Strategic Planning and Organizing Client Care
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Which of the following is a characteristic of situational leadership?
A) uniformity to every group
B) leaders helping followers to grow
C) adjustment of leadership cognitive ability
D) leadership motivation
Q2) What is the term used to refer to a council whose purpose is to establish the practice council standards for a work group?
A) shared governance
B) clinical practice council
C) quality council
D) management council
Q3) Which of the following refers to a framework for determining clinical responsibilities or staff promotions?
A) staff evaluation
B) clinical ladder
C) shared governance
D) competency review
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Chapter 14: Change and Conflict Resolution
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Which of these is a characteristic of an effective change agent?
A) restrained
B) manages change
C) objective
D) trustworthy
Q2) Which type of change often causes the most stress or concern?
A) personal change
B) professional
C) unplanned change
D) organizational change
Q3) Which is the conflict resolution technique in which each side gives up something and gains something?
A) avoiding
B) accommodating
C) competing
D) compromising
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Chapter 15: Power
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21 Verified Questions
21 Flashcards
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Sample Questions
Q1) Which of the following tends to result from visible reciprocal acknowledgement of expertise among group members?
A) maintenance of productivity
B) enhancement of power
C) balance of power
D) decreased productivity
Q2) In which of these circumstances is a power struggle regarding access and distribution of resources likely to occur?
A) when an externally competitive environment is created
B) when there is a failure to understand the role and responsibilities of others
C) when nurses have experience
D) when relationships are maintained at status quo
Q3) According to the text,what is the definition of power?
A) the ability to achieve one's goals
B) personal and professional authority
C) possessing authority and influence
D) demonstrating accountability and responsibility
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17
Chapter 16: Managing Performance and Outcomes Using an Organizational Quality Improvement Model
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which of these acronyms also refers to total quality management?
A) QA
B) QI
C) PI
D) CIQ
Q2) Which of these acronyms stands for a model that outlines a methodology for improvement?
A) ACDP
B) CDPA
C) DPAC
D) PDCA
Q3) Which of the following may result from inspection systems that reward or punish random variation?
A) change
B) tampering
C) improvement in processes
D) improvement in outcomes
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Page 18
Chapter 17: Decision Making
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) Which of the following refers to improved thinking about a subject using skill and intellectual standards?
A) problem solving
B) critical thinking
C) rational thinking
D) anticipation
Q2) Who stated that nurses must "demonstrate critical thinking,reflection,and problem-solving skills" in order to thrive as effective practitioners in the 21st century?
A) Paul
B) Euripides
C) Pesut and Herman
D) Pew Health Professions Commission
Q3) What is the term for the group decision-making strategy that involves distributing questionnaires to members asking for their opinions,then summarizing and disseminating the summaries to the group members?
A) consensus
B) group think
C) Delphi technique
D) nominal technique
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Page 19
Chapter 18: Legal Aspects of Client Care
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20 Flashcards
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Sample Questions
Q1) According to the text,what is the definition of negligence?
A) wrongful conduct in the discharge of professional duties or the failure to meet standards of care for the profession
B) failure to provide the care a reasonable person would ordinarily provide in a similar situation
C) failure to do a procedure as a result of binding legal agreement or a moral responsibility
D) failure to act or be in control
Q2) Which of these is a set of basic laws that specify the powers of the various segments of the government and how they relate to each other?
A) a constitution
B) a legislative body
C) the judicial branch
D) an administrative agency
Q3) What is the highest law in Canada?
A) pubic law
B) provincial law
C) The Canadian Constitution
D) judicial action
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Page 20
Chapter 19: Spirituality and the Profession of Nursing
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Sample Questions
Q1) What is the term for intentionally trying to convert others to your belief system?
A) proselytizing
B) conversion
C) preaching
D) praying
Q2) Who has developed a complete model for palliative care in Canada?
A) Canadian Nurses Association (CNA)
B) Canadian Medical Association (CMA)
C) Canadian Pastoral Association (CPA)
D) Canadian Hospice Palliative Care Association (CHPCA)
Q3) In the Canadian context,what does the term cultural care encompass?
A) nursing in another country
B) shared customs and traditions
C) recognizing new immigrants
D) understanding another language
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Chapter 20: Ethics and the Profession of Nursing
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Sample Questions
Q1) Which principle is being reflected when a nurse is committed to promoting the welfare of the client?
A) practical wisdom
B) reflective intelligence
C) beneficence
D) humility
Q2) Which of the following is an important fiduciary duty for nurses?
A) respecting the client's wishes
B) ensuring consent
C) being truthful
D) providing explanations to the family
Q3) Which state is a nurse said to be in when experiencing an emotional response caused by not being able to do what she believes to be the " right" thing?
A) moral distress
B) value conflict
C) ethical dilemma
D) moral confrontation
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Chapter 21: Collective Bargaining
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21 Flashcards
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Sample Questions
Q1) Which of the following can be considered a disadvantage of unionization?
A) protection from reprisal
B) collective voice
C) reduced allowance for individuality
D) contract standards
Q2) In what year was the National Federation of Nurses Unions formed?
A) 1968
B) 1975
C) 1981
D) 1991
Q3) Which of the following is a formal group that presents to management workers' desires in the context of labour legislation?
A) a workplace advocate
B) a collective action
C) a union
D) a workplace committee
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Page 23
Chapter 22: Career Planning and Development: Creating Your Path to the Future
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Sample Questions
Q1) Which of these factors is most important when sending an electronic résumé?
A) timing
B) spell-check
C) being concise
D) sending it in the requested format
Q2) Which of these pieces of information would be most helpful to obtain when you identify a job position of interest?
A) the supervisor's name
B) an application form
C) the job description
D) references
Q3) Which of the following is the best strategy when preparing for a specific job interview?
A) practising with a friend
B) being well rested
C) arriving early
D) networking
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Page 24