Nursing Administration Test Bank
Course Introduction
Nursing Administration focuses on the principles and practices required to effectively lead and manage healthcare organizations and nursing teams. This course covers topics such as organizational structure, leadership theories, strategic planning, human resource management, budgeting, quality improvement, legal and ethical issues, and communication skills within healthcare settings. Students will develop the knowledge and competencies necessary to ensure high-quality patient care, promote a healthy work environment, manage resources efficiently, and address complex challenges in nursing administration. The course prepares future nurse leaders to navigate the dynamic healthcare landscape and influence positive change within their organizations.
Recommended Textbook
Nursing Leadership and Management 2nd Canadian Edition by Patricia Kelly
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22 Chapters
442 Verified Questions
442 Flashcards
Source URL: https://quizplus.com/study-set/2429
Page 2
Chapter 1: Canadas Health Care Environment
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48250
Sample Questions
Q1) Approximately how many registered nurses (RNs)are there in Canada?
A) 500,000
B) 260,000
C) 100,000
D) 25,000
Answer: B
Q2) In addition to health emergencies and chronic disease and injury prevention,which of the following is the third main area of responsibility of the Canadian public health system?
A) disaster management
B) primary care
C) health promotion
D) infectious disease control
Answer: C
Q3) Which province was the first to implement universal hospital insurance?
A) Ontario
B) Québec
C) Saskatchewan
D) Nova Scotia
Answer: C
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Chapter 2: Basic Clinical Health Care Economics
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18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/48251
Sample Questions
Q1) What is the term for the way provinces and territories pay their health care providers?
A) physician remuneration
B) fee-for-service
C) the delivery function
D) the funding function
Answer: D
Q2) What percent of Canada's Gross Domestic Product (GDP)was spent on health care in 2010?
A) 2 percent
B) 5 percent
C) 12 percent
D) 25 percent
Answer: C
Q3) Which of these systems has replaced in-house costing in many Canadian hospitals?
A) case-costing
B) resource benchmarking
C) resource intensity weights (RIWs)
D) activity-based costing (ABC)
Answer: C
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Chapter 3: Evidence-Based Practice
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18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/48252
Sample Questions
Q1) What is the purpose of the nursing research chairs established across Canada?
A) to promote evidence-based practice
B) to promote the nursing profession
C) to examine nursing practice and resources,and develop knowledge transfer strategies
D) to fund nursing research
Answer: C
Q2) Which term refers to research on the safety and effectiveness of nursing interventions?
A) clinical expertise evidence
B) best research evidence
C) evidence-based research
D) clinical interventions data
Answer: B
Q3) Which of the following is referred to by the acronym KTE?
A) Knowledge Transfer and Exchange
B) Knowledge Terms and Education
C) Knowledge Technology and Education
D) Knowledge Transfer and Effect
Answer: A
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Chapter 4: Nursing and Health Care Informatics
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48253
Sample Questions
Q1) What is the term for the act of limiting disclosure of private matters?
A) privacy
B) security
C) confidentiality
D) identifier
Q2) In what year was the modern Internet developed?
A) 1969
B) 1989
C) 1995
D) 1998
Q3) Which of the following is a key attribute of a nursing specialty?
A) quality assurance
B) representation of the specialty by at least two organized bodies
C) differentiated practice
D) degree status
Q4) What is the acronym for a patient record stored and accessed electronically?
A) CIS
B) EHR
C) EPR
D) CNA
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Chapter 5: Population-Based Health Care Practice
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18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/48254
Sample Questions
Q1) Which of the following is a goal of population-based health?
A) to maintain access to health care services
B) to maintain quality of health care services
C) to reduce health care disparities
D) to increase health care delivery costs
Q2) Approximately what percentage of the nursing workforce in Canada is involved in community health?
A) 25 percent
B) 13 percent
C) 10 percent
D) 4 percent
Q3) Which of the following is considered the most serious threat to health?
A) lack of adequate food
B) violence
C) contaminated water supply
D) poverty
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Chapter 6: Personal and Interprofessional Communication
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48255
Sample Questions
Q1) Which type of organizational communication occurs when two nurses discuss how to best change a client's dressing?
A) downward
B) upward
C) lateral
D) diagonal
Q2) Which of the following elements is most important in nonverbal,face-to-face communication?
A) tone
B) facial expression
C) posture
D) content
Q3) What is the term for a conflict resolution that results in neither party getting all they wanted?
A) avoidance
B) accommodating
C) compromising
D) collaborating
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Chapter 7: Politics and Consumer Partnerships
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48256
Sample Questions
Q1) Which of the following terms describes active participation in risk identification and problem solving in health care?
A) institutional procedure
B) competency
C) professional accountability
D) collaboration
Q2) Which of the following groups is important for supporting nursing advocacy in collaboration with nursing organizations?
A) hospital administrators
B) consumer groups
C) insurance companies
D) physician associations
Q3) Which of these groups defines and controls health policy decisions?
A) those with the most political influence
B) researchers
C) professional associations
D) consumer groups
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Page 9
Chapter 8: Nursing Leadership and Management
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48257
Sample Questions
Q1) Which of these theories includes maintenance and motivation factors?
A) hierarchy of needs theory
B) two-factor theory
C) Theory X and Y
D) Theory Z
Q2) Which of these is a trait of the buster generation?
A) loyalty to employer
B) strong emphasis on money
C) balanced lifestyle
D) personalized training
Q3) What is the term for leadership that is participatory and where authority is delegated to others?
A) autocratic
B) democratic
C) laissez-faire
D) employee centred
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Page 10
Chapter 9: Effective Team Building
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48258
Sample Questions
Q1) Which of these management styles is still employed in many hospitals?
A) shared leadership
B) democratic
C) participatory
D) authoritarian
Q2) Which decision-making style would you utilize when a decision has to be made quickly and the task is relatively simple?
A) participatory
B) autocratic
C) consultative
D) majority rule
Q3) What is the main advantage of an interdisciplinary team?
A) single discipline
B) same ideas
C) variety of people and ideas
D) similar contributions
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Chapter 10: Budget Concepts for Client Care
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48259
Sample Questions
Q1) Which of these terms refers to a report that documents and explains when a unit deviates from the approved budget?
A) monthly report
B) budget report
C) variance report
D) cost centre report
Q2) What is the usual period for which an operating budget is developed?
A) 1 year
B) 3 years
C) 5 years
D) 10 years
Q3) What is the title of the body that accredits health facilities in Canada?
A) Accreditation Canada (AC)
B) Health Services Standards Organization (HSSO)
C) Canadian Accreditation Service (CSA)
D) Canadian Council on Health Services Accreditation (CCHSA)
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Chapter 11: Effective Staffing
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48260
Sample Questions
Q1) Which of these factors should be included as one of the first guidelines when doing self-scheduling?
A) nurse manager's work schedule
B) client scheduling outcomes
C) staff scheduling objectives
D) scheduling period
Q2) Which of these standard measures quantifies the nursing time available to each client by available nursing staff?
A) FTE
B) NHPPD
C) productive time
D) non-productive time
Q3) Which of these terms applies to holiday time?
A) productive time
B) non-productive time
C) direct care
D) indirect care
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Chapter 12: Delegation of Nursing Care
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48261
Sample Questions
Q1) According to most definitions of the term delegation,which of these elements is always involved in delegation?
A) at least two individuals and instructions
B) tasks and the time frame for accomplishing them
C) at least two individuals and a transfer of authority for specific duties
D) tasks and directions for reporting back
Q2) As a new graduate nurse,which of these statements best describes how you are likely to react to the necessity of delegation?
A) ready to delegate to others
B) shocked to learn you are expected to delegate
C) comfortable assigning tasks to others
D) expect it to be part of your role
Q3) The beginning of delegation in nursing is associated with which of the following?
A) team nursing
B) primary nursing
C) nursing shortages
D) Florence Nightingale
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Chapter 13: Strategic Planning and Organizing Client Care
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/48262
Sample Questions
Q1) You have observed a senior nurse planning her client care assignment taking into account the whole of her responsibilities and her client's needs,not just a series of tasks.Which level of Benner's clinical practice promotion ladder is demonstrated by this behaviour?
A) novice level
B) advanced beginner level
C) competent level
D) proficient level
Q2) Which of the following is an important criterion of a unit's vision statement?
A) It is reviewed annually.
B) It is shared verbally with new staff.
C) It is written in the present tense using action words and broad time frame.
D) It is shared with clients.
Q3) Which of the following is the main feature of primary care nursing?
A) It is an inexpensive system.
B) It requires less nursing staff.
C) One nurse is the primary caregiver.
D) It is dependent on associate nurses.
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15
Chapter 14: Change and Conflict Resolution
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25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/48263
Sample Questions
Q1) Which characteristic of Lewin's change theories causes it to have limited application in health care organizations?
A) narrow in scope
B) too complex
C) difficult to apply
D) linear and simplistic
Q2) Which is the conflict resolution technique in which each side gives up something and gains something?
A) avoiding
B) accommodating
C) competing
D) compromising
Q3) What is the term for individuals whose behavioural response includes openness and receptivity to planned change?
A) innovators
B) early adopters
C) early majority
D) late majority
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Chapter 15: Power
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/48264
Sample Questions
Q1) Which of the following best describes one form of a personal orientation to power?
A) increasing practical knowledge
B) achieving a higher salary
C) achieving gain for the common good
D) empowerment
Q2) Which type of power does critical thinking lead to?
A) information power
B) expert power
C) connection power
D) legitimate power
Q3) Which of these types of power is formally bestowed by an organization?
A) information power
B) connection power
C) referent power
D) legitimate power
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Chapter 16: Managing Performance and Outcomes Using an Organizational Quality Improvement Model
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48265
Sample Questions
Q1) What is the term for an unexpected occurrence involving death or serious physical or psychological injury to a client?
A) below standard
B) quality failure
C) benchmarking
D) sentinel event
Q2) Which of the following is an example of a direct cost?
A) electricity
B) human resource staff
C) medications
D) secretaries
Q3) As a program manager which of the following visual aids might you choose to use to identify reasons for delays or problems in a process?
A) time series chart
B) fishbone diagram
C) balanced scorecard
D) flowchart
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Page 18
Chapter 17: Decision Making
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48266
Sample Questions
Q1) To which of the following has the nursing profession in Canada been compared?
A) a highly visible force
B) a strong force
C) a sleeping giant
D) other female-dominated occupations
Q2) What is the correct order of the steps in the problem-solving process?
A) select an action;implement the selected action;generate alternatives;gather and analyze data;identify the problem;and evaluate the action
B) gather and analyze data;identify the problem;select an action;implement the selected action;generate alternatives;and evaluate the action
C) identify the problem;gather and analyze data;generate alternatives;select an action;implement the selected action;and evaluate the action
D) identify the problem;generate alternatives;gather and analyze data;select an action;implement the selected action;and evaluate the action
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Chapter 18: Legal Aspects of Client Care
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48267
Sample Questions
Q1) Which of these is a set of basic laws that specify the powers of the various segments of the government and how they relate to each other?
A) a constitution
B) a legislative body
C) the judicial branch
D) an administrative agency
Q2) What do nurses vouch to when they witness a signature?
A) The client signed the paper and was aware that they were signing a consent form.
B) A nurse has explained the procedure and the client understands the procedure.
C) A nurse has explained the procedure and the client knows he/she is signing a consent form.
D) A physician has explained the procedure and the client signed the paper.
Q3) In which of the following categories does a Nurse Practice Act belong?
A) a provincial statute
B) a federal law
C) an administrative agency
D) a judicial action
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Chapter 19: Spirituality and the Profession of Nursing
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48268
Sample Questions
Q1) What should nurses be concerned about if they observe secretiveness,suppression of criticism,and inappropriate obedience?
A) spiritual distress
B) spiritual abuse
C) grief
D) depression
Q2) Which of these terms means "to remember one's value"?
A) a memorial
B) recall
C) posthumous
D) legacy
Q3) What is the term for intentionally trying to convert others to your belief system?
A) proselytizing
B) conversion
C) preaching
D) praying
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Page 21
Chapter 20: Ethics and the Profession of Nursing
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48269
Sample Questions
Q1) Which of the following may result from a client's end-of-life ethical dilemma?
A) withdrawal of fluids
B) resuscitation
C) hastening of death
D) refusal of treatment
Q2) Which principle is the basis of the duty to do no harm to clients?
A) pragmatism
B) nonmaleficence
C) justice
D) respect for clients
Q3) What are the ethical theories that consider the most important moral obligation to be maximization of positive outcomes and minimization of negative outcomes?
A) deontological theories
B) consequentialist theories
C) utilitarian theories
D) classical theories
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Chapter 21: Collective Bargaining
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21 Verified Questions
21 Flashcards
Source URL: https://quizplus.com/quiz/48270
Sample Questions
Q1) Which of the following can be considered a disadvantage of unionization?
A) protection from reprisal
B) collective voice
C) reduced allowance for individuality
D) contract standards
Q2) What is the term for a group acting with a single voice?
A) advocacy
B) collective action
C) bargaining
D) unionization
Q3) What is the term for closing a place of business to force employees to accept management's terms?
A) strike
B) lockout
C) fact finding
D) free speech
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Page 23
Chapter 22: Career Planning and Development: Creating Your Path to the Future
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20 Verified Questions
20 Flashcards
Source URL: https://quizplus.com/quiz/48271
Sample Questions
Q1) Which of these pieces of information would be most helpful to obtain when you identify a job position of interest?
A) the supervisor's name
B) an application form
C) the job description
D) references
Q2) What is the term for the activity of communicating your strengths,interests,and goals?
A) interviewing
B) scanning
C) visioning
D) marketing
Q3) What is the best response to the interview question,"Why do you want to work here?"
A) "I am looking for good benefits."
B) "You are located close to my home."
C) "I admire the service your organization provides."
D) "Your organization can help my career."
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Page 24