Nonprofit Management Test Questions
Course Introduction
Nonprofit Management explores the principles, practices, and challenges of leading and operating nonprofit organizations. The course examines key topics such as governance, strategic planning, fundraising, financial management, program evaluation, volunteer coordination, and advocacy. Students gain an understanding of the unique mission-driven context of nonprofits, ethical considerations, and the ways these organizations interact with government, the private sector, and the communities they serve. Through case studies, discussions, and practical assignments, students develop skills essential for effective leadership and management within the nonprofit sector.
Recommended Textbook Organization Theory and Design 11th Edition by Richard L. Daft
Available Study Resources on Quizplus
13 Chapters
1255 Verified Questions
1255 Flashcards
Source URL: https://quizplus.com/study-set/925
Page 2
Chapter 1: Organizations and Organization Theory
Available Study Resources on Quizplus for this Chatper
108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/18227
Sample Questions
Q1) Describe three different stakeholder groups and what they expect.
Answer: 1. Customers: Customers expect high-quality products or services, excellent customer service, and fair pricing. They want to feel valued and appreciated by the company they are purchasing from.
2. Employees: Employees expect fair compensation, a safe and respectful work environment, opportunities for career growth and development, and clear communication from company leadership. They want to feel like their contributions are recognized and valued.
3. Shareholders/Investors: Shareholders and investors expect a return on their investment, transparency and accountability from company management, and a clear strategy for long-term growth and profitability. They want to see their investment in the company result in financial success.
Q2) The new mindset has spurred many organizations to shift from strict horizontal hierarchies to centralized structures.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Strategy, Organization Design, and Effectiveness
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/18228
Sample Questions
Q1) Jason is employed at XYZ Company. At XYZ Company, management's primary goals are productivity, efficiency, and profit. What emphasis does XYZ Company utilize?
A) The rational goal emphasis
B) The open systems emphasis
C) The internal process emphasis
D) The human relations emphasis
Answer: A
Q2) The ____ strategy is concerned with stability or retrenchment.
A) defender
B) prospector
C) differentiation
D) low-cost leadership
Answer: A
Q3) The low-cost leadership strategy is known for requiring skills based on strong marketing ability, creative flair, strong capability in basic research, and corporate reputation for technological leadership.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Fundamentals of Organization Structure
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/18229
Sample Questions
Q1) Exporting means to contract out certain tasks or functions, such as manufacturing, human resources, or credit processing, to other companies.
A)True
B)False
Answer: False
Q2) At an Internet company, all the people associated with maintaining the website are grouped together in one department. This is an example of _____ grouping.
A) horizontal
B) multi-focused
C) divisional
D) functional
Answer: D
Q3) Managers create information linkages to facilitate communication and coordination among organizational elements.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: The External Environment
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/18230
Sample Questions
Q1) An interlocking directorate is a formal linkage that occurs when a member of the board of directors of one company sits on the board of directors of another company.
A)True
B)False
Q2) ____ is especially important in highly competitive consumer industries and in industries that experience variable demand.
A) Advertising
B) Cooptation
C) Executive recruitment
D) Contracts
Q3) "Generation C" refers to people born after:
A) 1970.
B) 1980.
C) 1990.
D) 2000.
Q4) Explain how the international context of organizations is bringing the international sector more and more into the task environment of organizations today.
Q5) Explain the pro and con arguments to creation of buffering roles.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Interorganizational Relationships
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18231
Sample Questions
Q1) The adversarial orientation to interorganizational relationships involved which of the following characteristics?
A) Limited information and feedback
B) Trust
C) Loose performance measures
D) Long-term contracts
Q2) The major reasons for collaboration are sharing risks when entering new markets, mounting expensive new programs and reducing costs, and enhancing organizational profile in selected industries or technologies.
A)True
B)False
Q3) A system formed by the interactions of a community of organizations and their environment is referred to as a(n):
A) interorganizational relationship.
B) organizational ecosystem.
C) collaboration network.
D) institutional environment.
Q4) What is an "organizational ecosystem?" How does this concept impact the changing role of management?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Designing Organizations for the International Environment
Available Study Resources on Quizplus for this Chatper
101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/18232
Sample Questions
Q1) Only a few decades ago, many companies could afford to ignore the international environment.
A)True
B)False
Q2) High uncertainty avoidance means that people accept inequality in power among institutions, organizations, and people.
A)True
B)False
Q3) In the global stage of international development, the market potential of a firm is mostly domestic.
A)True
B)False
Q4) In many instances, companies will need to respond to both global and local opportunities simultaneously. In this case, the global matrix structure can be used.
A)True
B)False
Q5) Why has globalization and global experience in management become so important to organizations?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Manufacturing and Service Technologies
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18233
Sample Questions
Q1) The purpose of the sociotechnical systems approach is to:
A) apply the theory of job enlargement.
B) provide qualified management to an organization in a turbulent environment.
C) offer the most advanced information technology possible to maximize organizational competitiveness.
D) combine human needs with technical efficiency in job design.
Q2) List and briefly describe the subcomponents of the digital factory.
Q3) Using Woodward's findings, compare the structures that are appropriate for each of the technologies she identified. Use at least the following elements of structure: supervisor span of control, worker skill level, centralization, and number of management levels.
Q4) Job enrichment refers to the expansion of the number of different tasks performed by an employee.
A)True
B)False
Q5) What is product life-cycle management (PLM)? List the three primary advantages the PLM software provides.
Q6) If interdependence is now pooled, should efforts be made to force the entities into greater interrelationship? Defend your position.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Using Information Technology for Control and Coordination
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18234
Sample Questions
Q1) The ____ helps managers focus on the key strategic measures that define the success of a particular organization over time and communicate them clearly through the organization.
A) networking
B) data warehousing
C) EDI
D) balanced scorecard
Q2) Draw a picture that illustrates the contrast between the two approaches to knowledge management that are discussed in our text. Then explain how your picture shows the difference between the two approaches.
Q3) Describe the ERP systems.
Q4) The evolution of organizational applications of information technology move from first-line to the top as follows:
A) business resource, networking, transaction processing systems.
B) management information systems, business resource and operations.
C) operations, decision making and control, and adding strategic value.
D) work flow redesign, transaction processing systems, decision support systems.
Q5) Describe your use of codified knowledge when you prepare for an examination. Do you also use tacit knowledge regarding this activity? Explain.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Organization Size, Life Cycle, and Decline
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/18235
Sample Questions
Q1) Describe the organizational characteristics associated with each stage of the life cycle.
Q2) Which of the following is the first stage of decline?
A) Blinded
B) Dissolution
C) Inaction
D) Faulty action
Q3) Which of the following is not true regarding organizations in the entrepreneurial stage of development?
A) The founders are entrepreneurs.
B) The organization is nonbureaucratic.
C) The organization is formal.
D) The hours of work are long.
Q4) Describe Weber's dimensions of bureaucracy and bases of organizational authority.
Q5) As organizations become larger, greater centralization is necessary.
A)True
B)False
Q6) Discuss the approaches to reducing bureaucracy.
Q7) How should personnel ratios be managed in a small firm?
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Organizational Culture and Ethical Values
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/18236
Sample Questions
Q1) Which of the following is not true regarding managers in non-constructive cultures?
A) Managers tend to be isolated and bureaucratic.
B) Managers care deeply about stakeholders.
C) Managers are comfortable with the status quo.
D) Managers care mainly about themselves.
Q2) A clan culture exists in a stable environment with an internal strategic focus.
A)True
B)False
Q3) The bureaucratic culture has a primary focus on the involvement and participation of the organization's members and on rapidly changing expectations from the external environment.
A)True
B)False
Q4) List and describe the three values incorporated into a strong adaptive culture.
Q5) Culture strength refers to there being a low number of different subcultures within the culture as a whole.
A)True
B)False
Q6) Discuss how organizations are managing and coordinating ethics activities.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Innovation and Change
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/18237
Sample Questions
Q1) The recently elected (volunteer) president of a local charity came into office on a whirlwind of campaign promises to revitalize the organization. But after a month into his term, cooperation from the volunteer staff evaporated, and they seemed to turn on him, resisting every change he attempted to implement. They knew him well because he had been 1st VP for two years, but now they charged that every change proposed would result in poor press for the charity. What steps should the president take to overcome barriers to change?
Q2) Discuss what companies can do to achieve competitive advantage.
Q3) Apple was named by BusinessWeek as the number one most innovative company in the world.
A)True
B)False
Q4) The point of the ____ is that many organizations must adopt frequent administrative changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantages.
A) horizontal coordination model
B) switching structure
C) ambidextrous approach
D) dual-core approach
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Decision Making Processes
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/18238
Sample Questions
Q1) Management science sometimes produces decision failures, in part because quantitative data are not rich.
A)True
B)False
Q2) Which of the following is the step in the decision making process in which the manager digs below the surface to analyze the cause of the problem?
A) Define the decision problem
B) Monitor the decision environment
C) Specify decision objectives
D) Diagnose the problem
Q3) A decision interrupt occurs when an organization must cycle back through a previous decision and try something new.
A)True
B)False
Q4) In the problem solution stage, information about environmental and organizational conditions is monitored to determine if performance is satisfactory and to diagnose the cause of shortcomings.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Conflict, Power, and Politics
Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/18239
Sample Questions
Q1) When faced with uncertainty, some departments end up losing power, and others end up gaining power. What makes the difference? What are the actions and techniques of those departments that end up gaining power?
Q2) Explain what is meant by strategic contingencies that influence horizontal power among departments, and provide examples.
Q3) Contrast three tactics for enhancing collaboration with three tactics for increasing power.
Q4) The advantage of intergroup consultation is that individuals become submerged in the values, attitudes, problems, and goals of the other department.
A)True
B)False
Q5) Which of the following is not a tactic for enhancing collaboation?
A) Schedule intergroup consultation
B) Create integration devices
C) Avoid confrontation
D) Practice member rotation
Q6) In most organizations, are decisions more likely to be made using the rational or political model of organization? Explain and defend your position.
To view all questions and flashcards with answers, click on the resource link above. Page 15